MetLife
3.1 of 5 871 reviews
www.metlife.com New York, NY 5000+ Employees

MetLife Reviews

Updated Jul 11, 2014
All Employees Current Employees Only

3.1 871 reviews

                             

67% Approve of the CEO

MetLife President & CEO Steven A. Kandarian

Steven A. Kandarian

(278 ratings)

54% of employees recommend this company to a friend
871 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Flexible work arrangements and very good company for work life balance"
    in 95 reviews
  • "MetLife has great benefits and different positions in different departments"
    in 70 reviews
Cons:
  • "Lean work force, very aggressive timelines, work/life balance"
    in 20 reviews
  • "Lack of visibility to senior management as to who is doing the actual job"
    in 32 reviews
  • Show more review highlights

Reviews

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    1 person found this helpful  

    Overall good company

    Project Manager (Former Employee)
    Bridgewater, NJ

    Prosgood structure, good business values, depending on the department they care about their employees.

    ConsThere is not much respect for contract employees. Technology is very behind.

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    2 people found this helpful  

    Company In Flux

    Anonymous Employee (Current Employee)

    ProsMetLife offers a good benefits package including 401K matching. The enterprise is massive and the need for a variety of skills in IT engineering, administration and management is available. Recent massive layoffs may make for good opportunities for advancement as they rebuilt their enterprise resource teams in North Carolina. The company is expanding internationally, so having international experience may benefit you. If you move through corporate politics with alacrity, this may be a good company for you. For years they have had good work-from-home policies, but now that they are focusing on co-location in North Carolina, they have stated that this will be changing in the future.

    ConsLike many public companies, the emphasis is clearly on their financial performance above everything else. Recent history is a good example. MetLife is laying off more than 2,000 of it's most experienced employees in the northeast to move the majority of its domestic staff to North Carolina in exchange for tax considerations. Management has done this without sufficiently understanding what impact this will have on their ability to maintain an effective IT infrastructure, but instead are moving quickly to realize a high short term gain in salary and real estate costs. The institutional knowledge of how to get things done has been strongly impacted by forced turnover and there is a significant amount of disorder and inefficiency in their IT processes. Translation: expect long hours.

    Advice to Senior ManagementUnderstand the disconnect you are creating between yourselves and your staff. For example, the effective implementation a knowledge transfer initiative after you layoff dozens of your most important web engineers seems to indicate that you don't value the contribution the staff has made to the company since the turn of the century. The insensitivity of such things as cancelling cell phone reimbursement the same month as you announce layoffs when you needed the good will of the people whose jobs you were selling to NC was stark. In 1997, there was no way to buy MetLife products over the internet. By 2000, your online offerings were good enough to allow this 200 year old company mutual company to go public. Since then we have remained an industry leader and were recently cited as a progressive force in corporate social media. How do you expect to dissolve the teams that created these strengths and innovations for your without paying a heavy price by forcing yourself to rebuild your IT staff from scratch?

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    RSVP

    RSVP (Current Employee)

    ProsGlobally recognized company with good reputation. Benefits are outstanding though have come down over the years.

    ConsService and sales side of US business has undergone reorganization and it has caused reputation damage.. IT department and overall acceptance and utilization of updated software and equipment is lacking.

    Advice to Senior ManagementManagement is hyper focused on shareholder value to the fault of it's employees and customers at times. Money needs to be spent on contact management systems and IT. Insurance and Retirement products are priced really great for the company but not so much for the customer.

    – I'm not optimistic about the outlook for this company

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    Pros/Cons

    Claims (Former Employee)

    Prosflex time, work from home/remote options, 20+ PTO, annual bonus

    Consproduction environment, difficult to balance production metrics with focus on overall customer sat, OT while not mandatory is often required, margins for particular line of business appear to be thin/many groups understaffed

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Recent compensation changes at MetLife.

    Financial Services Representative (Former Employee)
    Roslyn, NY

    ProsSome excellent Agency Sales Directors & Managing Directors who really care about you and doing what is best for your clients

    ConsMinimum Production requirements have been increased substantially. It seems that MetLife only wants financial Sales Reps that annually produce 200,000 worth of Gross Domestic Commission for the firm.

    Advice to Senior ManagementYou should take better care of retired reps who have given their entire life to MetLife.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Overall a Great Company

    Closing Loan Coordinator (Former Employee)
    Irvine, CA

    ProsGreat benefits and corporate culture

    ConsPulled out of mortgage industry

    Yes, I would recommend this company to a friend

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    Opportunities to improve, but slow growth - CEO needs to stop importing ideas from outside and improve from within.

    Investment Analyst (Former Employee)
    Morristown, NJ

    ProsGreat company values, work/life balance, and opportunities to interface with the customers. Strong diversity and inclusion policies and opportunities to get involved in more than just your job. Many departments, some mobility across units. Decent resources and reasonable benefits. Hours are not bad, and friendly to family-focused individuals.

    ConsPolitical end-of-year evaluations, slow promotions and salary growth, and unless you're part of the favored few, little clarity into management decisions. If you're critical to your position, may be difficult to move to another. Conservative, slow, consensus-style investments. Oftentimes will have people hired from outside above you instead of promoting from within which can be frustrating.

    Advice to Senior ManagementMove the investment office from NJ to NYC or Jersey City - you'll get more of the candidates you seek. True up salary - your best people are leaving because you don't pay them similarly to competitors like AIG and Prudential.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Worklife balance is great

    Investment Analyst (Current Employee)
    Morristown, NJ

    ProsWorklife balance, senior management exposure

    ConsUncertainty due to regulations, career opportunities

    Advice to Senior ManagementEncourage switching departments

    Yes, I would recommend this company to a friend

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    6 people found this helpful  

    Funny that the positive reviews are superficial one-liners, while the negative have detail.

    Anonymous Employee (Current Employee)
    Morristown, NJ

    ProsWork-life valance is the key. Most people don't show until 9-ish. No commute for most NJ employees. Buy, not build, creates opportunity of the unskilled paper-pushers. If you are a PMP, at Met you are some sort of God. Big offshore presence to pass work to. Uhhh, there is a cafeteria and a gym. Got to pay for both.

    ConsHighly siloed organization so that the groups in one small building have no idea what each does. IT thinks it's a business separate from the users. Very poor leadership. Highly reactionary. Stressful.
    The people that can leave do, or they are so close to home they just don't, leave. Employees are treated like drones.
    Negative and stressful environment. Most of IT hides behind conference calls, reports, and sequesters themselves in a separate part of the building. Lots of reorgs that seem to have the purpose of separating from the business even more. Disorganized.
    IT does not have a good relationship with the business so that when something goes wrong (and it will in any company) the poo really hits the fan. Lots of yelling matches.
    Morgan Mafia.rules.

    Advice to Senior ManagementFunny that the positive reviews are superficial one-liners, while the negative seem to have heart.
    Says it all right there.
    Tired of trying. No one is listening.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Excellent company

    Claims Examiner (Current Employee)

    ProsThey give you the tools you need to get your job done

    ConsThey should rework their compensation structure

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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