MetLife Home Loans, a division of MetLife Bank, N.A.

  www.metlifehomeloans.com
  www.metlifehomeloans.com

MetLife Home Loans, a division of MetLife Bank, N.A. Reviews

Updated December 4, 2014
Updated December 4, 2014
50 Reviews
3.5
50 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Steven A. Kandarian
13 Ratings

Review Highlights

Pros
  • Great benefits for their employees, discounts, vacation plans, SIP, 401 matching, etc (in 5 reviews)

  • Good Benefits, work- life balance, brand value (in 3 reviews)


Cons
  • Sold by Metlife so no longer an opportunity to grow or stay with Metlife (in 3 reviews)

  • As in most large corporations, upper management is not always in tune with lower management (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetLife Home Loans, a division of MetLife Bank, N.A. full-time (more than 10 years)

    Pros

    Love the people, benefits and management

    Cons

    Company exited Mortgage Loans business

    Recommends
    Approves of CEO
  2.  

    Home life is balance and so is work life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Support in Dallas, TX
    Current Employee - Tech Support in Dallas, TX

    I have been working at MetLife Home Loans, a division of MetLife Bank, N.A. full-time

    Pros

    Benefits are very good and affordable

    Cons

    Managers don't know anything does not understand what to do

    Advice to ManagementAdvice

    Train Managers so they understand there job

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX

    I worked at MetLife Home Loans, a division of MetLife Bank, N.A. full-time

    Pros

    Supervisor was awesome! She wanted everyone under her to succeed, regardless if it meant to leave her department.

    Cons

    They began having layoffs in several departments.

    Advice to ManagementAdvice

    Great manager. One of the best managers I've worked for and will always be grateful for her guidance.

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    It was a wonderful company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Processor in Allentown, PA
    Former Employee - Loan Processor in Allentown, PA

    I worked at MetLife Home Loans, a division of MetLife Bank, N.A. full-time (more than 5 years)

    Pros

    It was very busy and stressful but my coworkers were great and we worked as a team to get the job done.

    Cons

    The end of the month was a very busy time at work and stressful.

    Advice to ManagementAdvice

    Praise your staff when they do a good job. Both Supervisor and Manager were wonderful people all around and very informative about the mortgage business.

    Recommends
    Approves of CEO
  6.  

    Excellent - But disappointing that they did not stay with the Mortgage as they promised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Foreclosure Clerk in Irving, TX
    Former Employee - Foreclosure Clerk in Irving, TX

    I worked at MetLife Home Loans, a division of MetLife Bank, N.A. full-time (more than 3 years)

    Pros

    An outstanding company overall with long lasting line of businesses. Great benefits for their employees, discounts, vacation plans, SIP, 401 matching, etc...

    Cons

    They did not stick to a commitment they started when they got into a line of business and left a lot of employees without jobs

    Advice to ManagementAdvice

    Do more homework, due delinquents prior to deciding to venture into a line of business. A lot of good employees were hurt by your not studying the market prior to getting into this line.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife Home Loans, a division of MetLife Bank, N.A. full-time (more than 8 years)

    Pros

    Good Benefits, work- life balance, brand value

    Cons

    too much outsourcing, fear of losing job, never ending layoffs

    Recommends
  8.  

    It was very rewarding and challenging to work at Metlife.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Manager in Morristown, NJ
    Former Employee - Mortgage Manager in Morristown, NJ

    I worked at MetLife Home Loans, a division of MetLife Bank, N.A. full-time (more than 3 years)

    Pros

    Benefits and 401K contributions were matched to my satisfaction.

    Cons

    As in most large corporations, upper management is not always in tune with lower management.

    Advice to ManagementAdvice

    Take time to interact positively with employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good Starting Point into the Mortgage Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Service Representative in Irving, TX
    Former Employee - Mortgage Service Representative in Irving, TX

    I worked at MetLife Home Loans, a division of MetLife Bank, N.A. full-time (more than 5 years)

    Pros

    I worked at MetLife Home Loans, formally First Horizon Home Loans for 5 years. I started out in the servicing department as a Customer Service Rep. This department gave me the knowledge of many different areas within the mortgage industry. This was a positive starting point of getting my foot in the door into the mortgage industry.

    Cons

    The company had transferred hands a couple of times, since my tenure. Due to the mortgage / bank crash, MetLife bought out First Horizon. A couple of years later, MetLife Home Loans sold the company and many people were laid off.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Wonderful place to work! I was very disappointed when we were laid off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Loan Processor in Alpharetta, GA
    Former Employee - Senior Loan Processor in Alpharetta, GA

    I worked at MetLife Home Loans, a division of MetLife Bank, N.A. full-time (more than an year)

    Pros

    Management was very caring and understanding. Whenever we voiced that additional training was needed, management listened. We always knew we were a team and that it took the entire team to get our jobs done which we were able to succeed every single day. Everyone got along which made me enjoy coming to work each and every day.

    Cons

    Management changed during the latter part of my employment, management changed. Our bonus structure changed which boost the morale within the entire office. MetLife Home Loans became a great place to work. The employees had a voice within the company and management made sure we were all happy coming to work every day.

    Advice to ManagementAdvice

    Listen to your employees and remember to let them know you care and they're a part of your team!

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Easy going professional work place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Closing Coordinator in Pittsburgh, PA
    Former Employee - Closing Coordinator in Pittsburgh, PA

    I worked at MetLife Home Loans, a division of MetLife Bank, N.A. full-time (less than an year)

    Pros

    Professional office with good employees.

    Cons

    Office closed with job loss to employees.

    Recommends
    No opinion of CEO

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