MetLife

www.metlife.com

MetLife Reviews

Updated January 25, 2015
Updated January 25, 2015
1,066 Reviews
3.1
1,066 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
363 Ratings

Review Highlights

Pros
  • The work life balance is a plus; especially for working professionals with families (in 120 reviews)

  • MetLife has great benefits and different positions in different departments (in 74 reviews)


Cons
  • Some of the supervisors don't allow flexibility as far as work-life balance (in 29 reviews)

  • Senior management inner circle that does not include front line management input or feedback (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Excellent employer but not sure about senior management in the company in 2014/2015

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife full-time (more than 8 years)

    Pros

    Very good benefits, flexible work arrangements, retirement plan, 401k, etc.

    Cons

    Management is very slow in approving new technologies, there is always talk about change but the change never really happens. A number of senior employees and management with a lot of baggage were moved to Raleigh as well and this will ensure the politics will continue.

    Advice to ManagementAdvice

    Solicit new ideas and be open to investment into new technologies. Get rid the management baggage you are picking up into Raleigh. The associates and first level managers are not the problem - they will follow the orders, the middle and senior management is and I am surprised that a lot of them are coming over.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Experience heavily rides on department you work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife full-time (more than 5 years)

    Pros

    Lots of opportunities, benefits, many locations

    Cons

    Extremely political, some departments are gossipy.

    Advice to ManagementAdvice

    People are promoted into management that don't want to be and also shouldn't be. Promote good people who are want to be managers.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Great company with lots of opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Long Is City, NY
    Current Employee - Financial Services Representative in Long Is City, NY

    I have been working at MetLife full-time (more than 8 years)

    Pros

    Brand recognition, lots of ways to learn, grow. Decent support from management team(depends on which MD you are with)

    Cons

    Technology, IT sucks. Sales pressure(but, reasonable), conservative company culture.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    An excellent Company to work with...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife

    Pros

    Great company with strong leadership, great brand value, a lot of loyal employees, great bonus and one of a very few companies that offer a generous pension plan.

    Cons

    Not many opportunities for personal growth and very late adapter of technological advancements

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Met Comes Out on Top

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Research Triangle Park, NC
    Current Employee - Anonymous in Research Triangle Park, NC

    I have been working at MetLife full-time (more than a year)

    Pros

    Great co-workers; friendly and knowledgeable
    Management approachable and sociable
    Working hard at moving forward and being innovative
    Workplace flexibility
    Great opportunities for socializing and networking
    Worldwide presence
    New "state of the art" Tech building
    Employees given opportunities to develop their positions and gain recognition
    Good values

    Cons

    The occasional Type A leadership personality who will cause you stress
    Old technology that gets in the way of innovation, slow to upgrade
    Too much internal emphasis on "looking good" versus "being accurate"
    Trying to act like a tech company when we do not actually make a tech product
    Below average pay and benefits for a company this size
    Old-fashioned hierarchical "us" and "them" culture

    Advice to ManagementAdvice

    I think we are headed in the right direction, but I'd like to see us stabilize the operations that we have. There has been a lot of emphasis on new acquisitions and expansion, but infrastructure "at home" currently needs some TLC.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Significant Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Somerset, NJ
    Former Employee - IT Manager in Somerset, NJ

    I worked at MetLife

    Pros

    A great deal of cultural change occurring due to relocation & restaffing of several offices around the country, which presents an opportunity to grab leadership roles. Currently the company is interested in innovation and technology leadership

    Cons

    Significant amount of knowledge leaving company, gaps legacy system knowledge. Compensation fair good, but Management has historically said they want the best people, while striving to pay industry average, thus frequently missing out on or losing the best people. Hopefully for their sake, that is changing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good inclusion, diversity, and leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auto Claims Adjuster
    Former Employee - Auto Claims Adjuster

    I worked at MetLife full-time (more than 3 years)

    Pros

    Great inclusion for current and new staff
    Thorough and effective training sessions
    Team workers celebrate just about everything, which is nice!
    Fair salary
    Great Management, our department head made sure to know everyones name. He would also stop by at the end of the day (at least once a week) to say bye or chat. There were close to 100 people in both combined departments , but our mgr knew us all

    Cons

    Difficult to change departments or offices
    Often stressful during high call volume periods
    Difficult for management and adjusters to find right balance for effective claims handling and low wait times for callers
    Difficult when other representatives (other sites/ offices) had little training or customer service skills- sometimes I had to apologize for poor C.S. from other reps

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Field Underwriting Summer Intern- Great experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Underwriting Summer in Warwick, RI
    Former Employee - Field Underwriting Summer in Warwick, RI

    I worked at MetLife as an intern (less than a year)

    Pros

    - Pleasing office culture
    - Great opportunity for growth
    - Pay was okay as an intern
    - Much opportunity to learn about all different areas of the business

    Cons

    - Work can get a bit boring
    - Location isn't the prettiest

    Advice to ManagementAdvice

    You're doing a great job! Keep it up.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager
    Former Employee - IT Manager

    I worked at MetLife full-time (more than 5 years)

    Pros

    Experience depends on department working in.

    Cons

    Reorganizations are so many and so frequent employees are constantly changing direction. No stable management or direction.

    Advice to ManagementAdvice

    Senior management completely out of touch with mid and lower levels.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    MetLife has an exciting work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Charlotte, NC
    Current Employee - Sales Consultant in Charlotte, NC

    I have been working at MetLife

    Pros

    Great benefits, great people, great company values, and good leadership. MetLife really cares to understand their employees and they do a great job of putting you the right environment to be successful.

    Cons

    Training was a little inconsistent at times due to the training staff being stretched a little thin, but the overall training experience was good.

    Advice to ManagementAdvice

    Please update phone and computer systems. Also, add a few more bodies to the training department.

    Recommends
    Positive Outlook
    Approves of CEO

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