Glassdoor is your free inside look at MetLife reviews and ratings — including employee satisfaction and approval rating for MetLife CEO Steven A. Kandarian. All 588 reviews posted anonymously by MetLife employees.
78% of the CEO
Steven A. Kandarian
Former Employee – worked at MetLife full-time
Pros – * Good, smart people you can learn from
* Good location
* Good benefits, good pay
* Plenty of opportunity to move around the company
Cons – * I worked for the worst manager of my career at Met.
* High pressure environment, working in ITAD was thankless when all went well, they rained hellfire from up above when all did not go well.
Advice to Senior Management – Fire bad managers.
Yes, I would recommend this company to a friend
2013-05-20 11:32 PDT
1 person found this helpful
Former Employee – worked at MetLife full-time for more than 7 years
Pros – The company offered great benefits, including health, dental, long and short term disability, and life insurance. They had a matching 401K option, and flexible spending accounts. The office hours were Monday - Friday, and would provide flexible schedules including 4 - 10 hour shifts, or split shifts to accomidate for employees going back to school or with special needs.
Cons – The insurance industry flows with the financial sector in the market. If the financial or insurance companies are impacted, Metlife also receives a blow. Also, MetLife began offshoring and outsourcing some of its customer service positions. Representatives are now required to be more valuable by cross training on multiple product lines.
Yes, I would recommend this company to a friend
2013-05-02 07:43 PDT
Former Employee – worked at MetLife full-time for more than 10 years
Pros – Growing company
flexible work arrangements
lots of opportunity
Cons – Not so many jobs left in NY
Advice to Senior Management – Keep your employees happy
Yes, I would recommend this company to a friend
2013-05-09 19:06 PDT
Current Employee – been working at MetLife full-time for more than 7 years
Pros – great co-workers, team atmosphere, pay is decent, holidays/pto, lots of training, mgmt is great
Cons – sometimes too much training/meetings, metrics
Advice to Senior Management – sometimes upper mgmt looks at things from too big of a perspective & doesnt understand our needs/best way to get things done
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-30 12:29 PDT
Current Employee – been working at MetLife full-time for more than 10 years
Pros – Big company, lots of different opportunities. Good benefits.
Cons – Some of the local mangers can be stuck with old habits of they have been there too long, but probably the same at any company.
Yes, I would recommend this company to a friend
2013-04-25 06:24 PDT
Current Employee – been working at MetLife full-time for more than 3 years
Pros – Dynamic environment, good communications and training program, competitive compensation, excellent work/life balance flexibility.
Cons – Many jobs in the northeast are on their way elsewhere, depending on where you are, opportunities may be bountiful or extremely limited. Management styles very greatly across the company, so there is no uniform corporate culture. Some boundries of responsibility are vague leading to some inaction.
Advice to Senior Management – More consistent management practices across the company would be a needed improvement
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-25 09:15 PDT
Former Employee – worked at MetLife full-time for more than 7 years
Pros – great benefits, and employees. strong brand
Cons – hard to advance if you are not in the in crowd
Advice to Senior Management – keep up the good work
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-23 21:57 PDT
Former Employee – worked at MetLife full-time for more than 8 years
Pros – Great camaraderie among associates and staff.
Cons – Large corporate bureaucracies and long decision making process.
Advice to Senior Management – Trust associates to know and do what's best for their territory.
No, I would not recommend this company to a friend
2013-04-25 00:01 PDT
Current Employee – been working at MetLife full-time for more than 7 years
Pros – - Benefits and 401K match with a pension plan that you vest in after a year.
- Parental leave and Paid Time Off is the best I've seen.
- Middle Management interacts and tends to care about their employees.
- Work is rewarding and if you have the right boss you will get decision making experience and exposure to senior management.
Cons – - Salaries may seem competive, but any internal promotions to new roles and they will short change you from what they would offer external candidates for the same role.
- Constant change, yes it's a big company, but constant internal change of management and reorgs to "adjust to the ever changing environment".
- Work/Life balance varies between managers within the same organization.
- Internal politics between senior management is constantly on display.
Advice to Senior Management – - It's not always a numbers game, don't forget to focus on your employees with the same tenacity that you focus on your clients.
- All the continual acquisitions of global companies and increase of dividend is great for the company and shareholders, but with marginal raises at times to employees how about also returning some of the capital you are so intent to give back to the shareholders, you instead give some to the employees who are helping build the company.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-17 06:04 PDT
Former Employee – worked at MetLife full-time for more than 3 years
Pros – The benefits were pretty average, there were opportunities to telecommute. It was a good place to get some experience that you could use in the future.
Cons – Micromanagement, inconsistent treatment of employees. No onsite HR personnel. Not very many advancement opportunites are available. Constant outsourcing of duties to India.
Advice to Senior Management – They need to value their employees more, stop micromanaging.
No, I would not recommend this company to a friend
2013-05-15 08:13 PDT
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