MetLife

www.metlife.com
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MetLife Reviews

Updated March 4, 2015
Updated March 4, 2015
1,101 Reviews
3.1
1,101 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
371 Ratings

Review Highlights

Pros
  • The work life balance is a plus; especially for working professionals with families (in 120 reviews)

  • MetLife has great benefits and different positions in different departments (in 74 reviews)


Cons
  • Some of the supervisors don't allow flexibility as far as work-life balance (in 29 reviews)

  • Senior management inner circle that does not include front line management input or feedback (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

     

    Awesome Company..World Class

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Process Trainer in Noida (India)
    Former Employee - Senior Process Trainer in Noida (India)

    I worked at MetLife full-time (more than 3 years)

    Pros

    - Amazing work life balance
    - Stress free environment
    -Employee engagement activities
    -Educational courses
    -Lots of learning/Trainings
    -Good number of Leaves

    Cons

    -Excessive bureaucracy
    - Slow growth
    -Less appraisal amount
    - Slow promotion

    Advice to ManagementAdvice

    Please remove the extra bureaucracy and unnecessary levels of designations.
    Good relations with manager determine lots of promotions if not all.

    Recommends
    Approves of CEO
  2.  

    excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife

    Pros

    treat employees with respect, communicate well, super to work for

    Cons

    none that I can think of except would like more work from them

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Senior QBC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetLife

    Pros

    The customer service is excellent

    Cons

    none at this time, have no cons at this time

    Advice to ManagementAdvice

    Your administrative staff is excellent.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    MetLife - Global Technology & Operations ROCKS!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Software Developer in Cary, NC
    Current Contractor - Software Developer in Cary, NC

    I have been working at MetLife as a contractor (less than a year)

    Pros

    Wonderful company, with a lot of room for growth. The new offices in Cary, NC are state of the art facilities and competing with some of the best corporations in the area, if not the BEST. If necesssary, have the availability to work from home.

    Cons

    If you're a contractor, you won't have full time benefits (i.e. insurances development courses or access to certain events), but definitely willing to wait and hope to be brought as a full time employee soon.

    Advice to ManagementAdvice

    Keep on doing what you're doing, caring about your staff comfort and professional development.

    Recommends
    Positive Outlook
  6.  

    I worked full time as an analyst for almost 3 years.

    Former Employee - Anonymous Employee in Bridgewater, NJ
    Former Employee - Anonymous Employee in Bridgewater, NJ

    I worked at MetLife full-time (more than 3 years)

    Pros

    Great work-life balance, able to work from home. Very friendly environment, care about employees

    Cons

    I don't have any cons

  7. 18 people found this helpful  

    Change isn't coming, so don't bother.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at MetLife full-time (more than a year)

    Pros

    Compensation is fair, but maybe a little low for the market. Benefits package is good with solid 401k match and pension plan, both with reasonable vesting periods. Work/life balance is possible if you get a management team that either knows what they're doing or is completely checked out.

    Huge new campus with lots of amenities being built in Cary.

    Good people are being hired to work here, but...

    Cons

    ...the Raleigh location is an afterthought in the grand scheme of things. Executives in New York are primarily concerned with cost savings through layoffs in the northeast and meeting hiring targets here in order to get tax breaks from North Carolina.

    There's a lot of talk about coming to Raleigh in order to change the culture and it's just that: talk. Or rather, PR, since it was conjured up by an external New York-based firm. The higher-ups seem to think that that building a new campus will somehow automatically make the culture great. Too bad those new buildings are going to be run by people who wouldn't know good culture if it bit them. No one's going to use the quiet zones or work outside when their manager is clocking how long they've been away from their desk and interrogates them about it once they return.

    Nearly all of the new senior executive team came from long careers in banking, which has a solid reputation for horrible culture. For the others, MetLife is the only company they've ever known. Most of the IT executives (VP and above) are staying in New York because no one has the backbone to make them relocate. How they think any of this translates into building the awesome techie environment they're selling here in Raleigh is beyond me.

    Speaking of technology, most of it is stuck in the '70s and '80s. If you love mainframe, Blackberry, and IE8, you'll be really happy here. Anything shiny and new is built by an external vendor, not by MetLife IT, which is pretty demoralizing for developers looking to be challenged.

    Innovation is centrally managed through a group in New York. I'll give you a second to let the irony fully sink in.

    There's an over-reliance on consultants and vendor management is a total train wreck. MetLife is completely beholden to big IT players, so you'll be told it's too risky when you suggest working with anyone remotely small(-ish) or less well-known.

    Processes are labyrinthine. If you can figure out how to do something without angering at least half a dozen people, you deserve a medal.

    Moving around is difficult; moving up is nearly impossible. Internals have to go through the same hiring process as externals, including behavioral interviewing. It can take well over six months to fill a position, even when a qualified internal candidate is in the pool. Ridiculous.

    Cronyism is rampant. Once you start to weave together everyone's past relationships, it will be glaringly apparent why certain people were hired. The backgrounds they care most about are consulting and graduating from Ivy League schools. If you just sold a multi-million dollar business or were a rockstar in another industry, it won't matter. You'll still be treated like you're stupid (and if you're lucky, someone from New York will be kind enough to tell you that to your face).

    Intimidation tactics abound. If someone higher up gets a whiff that you might be smarter than them, you'll be branded as insubordinate and threats of being fired will start. No one, especially the ivory tower in New York, wants you to question anything because that might alter the carefully crafted story being sold to the C-suite and Board of Directors.

    Politics, oh, the politics. There are competing cliques of old- and new-school executives. The few trying to force the culture change are way outnumbered. They also need to have a steel spine and borderline masochistic desire for punishment from on high. If you're lower on the totem pole, just keep your head down and try to avoid getting caught in the crossfire. It's essentially a war of attrition and the good ones will eventually get tired and move on to better jobs.

    If you've made it this far, you probably know what I'm going to say: don't come here unless you love the corporate life at its worst.

    Advice to ManagementAdvice

    Get ready to lose some of your best people this year. I know the prevailing attitude is that we're all replaceable, but it's going to keep getting harder to replace us.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great name to be attached to in the insurance industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetLife full-time (more than 3 years)

    Pros

    Brand recognition in the life insurance Disciplined/conservative approach to risk. Perhaps the greatest life insurance company in the US.

    Cons

    Started scaling back product offerings in 2011; also started to look into changing bank and broker-dealer statuses.

    Advice to ManagementAdvice

    Manage talent better.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good workplace.

    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife full-time (less than a year)

    Pros

    nice compensation benefits401 k plan and yearly bonus

    Cons

    Pay is less than industry standard

  10.  

    I have worked at MetLife for 13 years great company with good benefits and compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Representative in Somerset, NJ
    Former Employee - Senior Customer Service Representative in Somerset, NJ

    I worked at MetLife

    Pros

    Coworkers are really friendly and easy to work with.

    Cons

    Management needs to step up and promote employees base upon knowledge not friendship.

    Advice to ManagementAdvice

    When jobs are being relocated to another state, management should assist their employees in getting jobs at MetLife Home Office in Bridgewater. It is so sad to see that employees worked for so long with a company and just let go without and assistance from Management .

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Review of job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetLife

    Pros

    When I worked at Met the income was very good, the training was also very good. Management team was easy to fit in with.

    Cons

    When I worked at Met the lack autonomy was frustrating. Also. Sometimes you would feel like just a number and that upward mobility is hard.

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