MetLife Reviews

Updated September 26, 2014
Updated September 26, 2014
958 Reviews
3.0
958 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
318 Ratings

Review Highlights

Pros
  • The work life balance is a plus; especially for working professionals with families (in 114 reviews)

  • MetLife has great benefits and different positions in different departments (in 71 reviews)


Cons
  • Some of the supervisors don't allow flexibility as far as work-life balance (in 25 reviews)

  • Lack of visibility to senior management as to who is doing the actual job (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Outstanding company, but inconsistent experience for associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager  in  Somerset, NJ
    Former Employee - IT Manager in Somerset, NJ

    I worked at MetLife full-time for more than 8 years

    Pros

    A company that you can be proud to work for.
    Decent pay and benefits.
    Incredible work/life balance (depending on the organization)
    Pockets of excellence and some really cutting-edge architecture, technology and behaviors
    Some of the best people that I've ever had the pleasure of working with
    Lots of opportunity to contribute (depending on your manager)

    Cons

    Small pockets of political backstabbing and "culture of blame" groups.
    Pockets of outdated technology and behaviors.
    No accountability or 360-degree feedback for managers. Luckily, most are good, but there's no mechanism for calling out the ones destroying morale.
    Extremely poor oversight of the transition of IT Staff to Raleigh. Many people are being hired and given no support, direction or motivation and it's created a lot of dissent and frustration. Managers should have been moved/hired first like they did on the business side.
    Generous separation packages encouraged people who *could* find jobs to take the money and run rather than relocate or look for internal reassignment.

    Advice to ManagementAdvice

    Focus on developing/moving/building leadership in Raleigh to mitigate the damage to morale that's already occured/occuring.
    Implement bottom-up feedback and reviews to identify the managers that are undermining your vision.
    Put skills inventories back in place to identify the talent that you have rather than continually going outside to consultants or hiring to plug gaps that don't actually exist.
    Leverage the breadth of experience that your people bring to the table instead of being narrowly focused on HR-defined job functions.
    Shift more responsibility/accountability to managers and employees and stop consolidating all of the decision-making at the top. (eg: operating budgets, expenses, bonuses, salary treatment, etc.) If the managers can't handle it, train them or replace them. Fund services appropriately and let the managers figure out how to deliver.
    Consider incentivizing employees to stay rather than paying them to leave.

    5 out of the 7 managers that I had there were among the best that I ever had. If it hadn't been for the package, I would have jumped at the opportunity to join another team within the company. While I could (and did) find a higher level position and salary, there's a lot to be said for being part of MetLife.

    If you're a current employee and frustrated, just know that it's not the whole company. Talk to other teams and look for other opportunities. There's a reason why some people stay with the company for their entire career and it's not apathy.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great people, changing direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at MetLife full-time for more than 5 years

    Pros

    There is great work life balance, opportunity to work from many places, and lots of ways to learn as you go.
    - Great people
    - Some interesting work
    - Lots of ways to learn and grow

    Cons

    The main con was constant changes and a very stale business strategy for senior leadership.
    - Constant re-orgs
    - Heavily focused on cost cutting
    - Lack of innovation, highly risk averse

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good Career Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Tampa, FL
    Current Employee - Financial Analyst in Tampa, FL

    I have been working at MetLife full-time for more than 3 years

    Pros

    There is plenty of opportunity for growth. Pay is sufficient. Perfect for a long term career

    Cons

    Career progress moves SLOW. Very political atmosphere.

    Advice to ManagementAdvice

    Provide more opportunity for growth. Take stock in your own workers instead of looking outside the company

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A great experience in Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Representative  in  Utica, NY
    Former Employee - Senior Customer Service Representative in Utica, NY

    I worked at MetLife full-time for more than 5 years

    Pros

    Excellent training, no confusion on what is expected of you

    Cons

    time-off policies, office culture, treatment towards workers comp claims--negative

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Good Company - Solid Reputation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetLife

    Pros

    Friendly people, flexible work hours, Rewarding career

    Cons

    As with any corporation - employees are cut when budget crunches come up.

    Advice to ManagementAdvice

    Treat individuals as individuals and not as numbers. The people in the trenches help keep the company running. So it would be great that you remember that always.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Broker

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife

    Pros

    working with the managing director in the Roslyn office in long island is a wonderful experience. All the managers are very helpful and will do the best they can to make you successful.

    Cons

    If an agent based on commission, but the opportunities are endless if you work hard.

  8.  

    Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Consultant  in  Providence, RI
    Current Employee - Senior Marketing Consultant in Providence, RI

    I have been working at MetLife full-time for more than 10 years

    Pros

    wonderful benefits and focused on educating their workforce on 401K savings and living a financially strong future.

    Cons

    Usually, it's the same people who are considered for new and upcoming positions.

    Advice to ManagementAdvice

    Good management!

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    I loved my job. Metlife was a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Documant Analyst  in  Latham, NY
    Former Employee - Documant Analyst in Latham, NY

    I worked at MetLife full-time for more than 10 years

    Pros

    I liked working for Metlife because the department I worked for was a great place to work. We worked as a team, which made it enjoyable

    Cons

    The one con I can think of is they change our hour lunch to a half hour and took some holidays away from us

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good company for long term employment options.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife full-time

    Pros

    Great benefits, competitive pay and year end bonus potential. Many options to work from a remote location that adds greatly to an appropriate work-life balance.

    Cons

    There has been a lot of movement within the top levels of the organization, not from new hires or people being replaced, but rather moving around of the same top management staff that has caused some confusion as to 'who does what.'

    Advice to ManagementAdvice

    We all know change is needed to keep up with competition as well as to continue to satisfy customers, but too many changes over short durations tends to make it more difficult for Associates to adjust/adhere to those changes in a timely manner.

    Recommends
    Approves of CEO
  11.  

    Global Procurement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sourcing/Procurement Specialist  in  Saint Louis, MO
    Former Employee - Sourcing/Procurement Specialist in Saint Louis, MO

    I worked at MetLife as a contractor for more than a year

    Pros

    Very good team environment, open door policy all the way up the management ladder

    Cons

    Company is fractured all over the country. team mates in 4 different locations

    Recommends
    Positive Outlook
    Approves of CEO

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