MetLife Reviews

These reviews contributed towards 2009's Best Places to Work recognition. See ratings and reviews for all time.
36 Reviews
3.6
36 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
34 Ratings

Review Highlights

Pros
  • Flexible work arrangements and very good company for work life balance (in 104 reviews)

  • MetLife has great benefits and different positions in different departments (in 74 reviews)


Cons
  • Some of the supervisors don't allow flexibility as far as work-life balance (in 21 reviews)

  • Lack of visibility to senior management as to who is doing the actual job (in 33 reviews)

More Highlights

Employee Reviews

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  1. 5 people found this helpful  

    MetLife Financial Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Financial Services Representative  in  Lexington, KY
    Former Employee - Financial Services Representative in Lexington, KY

    I worked at MetLife

    Pros

    The job provides complete automony as a financial advisor. If you hate hierarchy this is a good organizational structure. Additionally, the company finances your overhead expenses the first few years and provides a base salary for the first 19 weeks, although it isn't enough.

    Cons

    The compensation system is designed to make you fail if you hit a rough patch. There are "red" numbers and "black" numbers. The red numbers represent the amount of premium you have sold. This means nothing until the business is approved by the multiple layers of bureaucracy, otherwise known as compliance and underwriting. The black number represent the actual premium you place. But beware, MetLife pays you an upfront annualized commission. If the policy lapses later, they take the money back. Because business can be inconsistent at times, a take-back can substantially ruin your personal financial situation. Additionally, many of the Agency Sales Directors have very little experience, and are usually better producers than managers. Don't expect a lot of useful help and don't believe everything they tell you.

    Advice to ManagementAdvice

    Take a good look at what type of company you want MetLife to be (Financial Services) and then take a look at how it is perceived (Life Insurance Company).

    Doesn't Recommend
    No opinion of CEO
  2.  

    Great for work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Underwriter  in  Wayne, PA
    Current Employee - Underwriter in Wayne, PA

    I have been working at MetLife

    Pros

    Best reasons to work for MetLife are the vacation time, benefits offered and the annual bonus.

    Cons

    Not much room for growth and recognition is hard to come by for a job well done.

    Advice to ManagementAdvice

    Take more time to recognize the 'worker bees', they are just as important as the sales team.

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    The real truth about MetLife

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Services Representative  in  Staten Island, NY
    Current Employee - Financial Services Representative in Staten Island, NY

    I have been working at MetLife

    Pros

    As far as sales go the company has came a long way. you are able almost all products as an independent broker with the support of a big company.

    Cons

    Again I have been in sales for 13 years and love it. It's not for everyone, if you are good at being accountable to yourself sky is the limit as far as income. the only downside I can think of is that from time to time they change the compensation plan. Sometimes better sometimes worse, but i believe every company is like that.

    Advice to ManagementAdvice

    Like I read in another review the office you work at means everything. So make sure the management team at the office you choose supports your work style.

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    This position allows one to have unlimited compensation potential, but requires long hours and dedication.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Services Representative  in  Downers Grove, IL
    Current Employee - Financial Services Representative in Downers Grove, IL

    I have been working at MetLife

    Pros

    Knowledge, networking, compensation potential, and flexibility

    Cons

    Long hours, very high expenses, downtime, all commission

    Advice to ManagementAdvice

    It would help employees if there were certain reimbursements for business expenses.

    Recommends
    Approves of CEO
  6.  

    Micro Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Consultant  in  Saint Louis, MO
    Current Employee - Business Consultant in Saint Louis, MO

    I have been working at MetLife

    Pros

    They provide a decent benefits package including health, pension, and 401k. They also encourage self development within your current position. In addition, they do allow carrer advancement but sometimes its based on politics rather than qualifications.

    Cons

    In my current position there is ALOT of micro management. Sometimes they are so worried about the smallest details that they crucify individuals for even the smallest mistakes. Therefore, they loose sight of the big picture. They are also very indecisive on ALOT of issues. Something that we should be empowered to handle ourselves they would rather CYA and pass the decision up the management chain.

    Advice to ManagementAdvice

    My current management appears to be so busy with meeting after meeting that they have no time for the "actual work" that needs to be done. When the work doesn't get done they would rather expect their employees to put in a little extra "effort" (ie: unpaid overtime) as opposed to assisting the employees in getting the work done.

    Recommends
    Approves of CEO
  7.  

    Good company. Equal opportunity for working mothers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Analyst  in  Greenville, SC
    Current Employee - Systems Analyst in Greenville, SC

    I have been working at MetLife

    Pros

    Good company to work for. Good place to learn, decisions are supported.
    Support for working mothers/flexible work time. Telecommuting allowed when necessary. Can work evening/weekends from home to make up work schedules.
    Work looked at objectively for reviews. Reviews are frequent. Development plans are made and employees encouraged to grow.
    Management can make good (even tough) decision when necessary.

    Cons

    Outsourcing continuing. Layoffs, cost cutting in progress.
    Low ratings can be given even to good workers if everyone in the team is doing well as a certain percentage of people must be given low ratings.
    While development plans can be made, ability to grow in direction wanted by employee is sometimes difficult.

    Advice to ManagementAdvice

    Continue objective reviews, decrease outsourcing. Encourage work from people.

    Recommends
    Approves of CEO
  8.  

    As a public company, still learning to 'walk the walk'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Albany, NY
    Current Employee - Business Systems Analyst in Albany, NY

    I have been working at MetLife

    Pros

    Flexible with alternate work arrangements such as telecommuting. Willing to invest in needed training where applicable to job responsibilities.

    Cons

    Middle management overly political in the way decisions are based in terms of job promotions. Need to better 'walk the walk' in terms of pay for performance. True risk takers and those going the extra mile in speaking out when something is not working as it should are more often shunned than rewarded while others who coast through their jobs aren't pushed enough to contribute. In sum, the people who are not the 'check your brains at the door' contributors who readily accept the more complex, difficult work, often end up getting piled on while others float in the background.

    Advice to ManagementAdvice

    You pay for performance push is well intended and something definitely needed, particularly when moving to a publicly owned company, but it is NOT working. Middle management is not giving you the true, unfiltered story as to the issues and who the real people are that are working to solve those issues.

    No opinion of CEO
  9.  

    Used to be a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Consultant, Business Process/Management  in  Chicago, IL
    Current Employee - Consultant, Business Process/Management in Chicago, IL

    I have been working at MetLife

    Pros

    Good benefits. Used to be that you were proud of what you did - provided people with insurance and the support around it. Then I started to see thwe cracks in the facad -- they started outsourcing jobs to India, cutting customer service and promoting useless, unqualified people who played the political game (there is always some of this but Met takes the cake!) Time to move on before my job goes to India.

    Cons

    So political. East-coast focused. White Men need only apply. Pay is below average. Jobs going to India -- and yes, if your job goes, you have to train your replacement! OPEX - on its face, efficency is a great goal but there is a reason for the nic-name Op Axe. Their conittment to people as their greatest asset is a joke. Only good thing is the severance packages aren't terrible.

    Advice to ManagementAdvice

    Rediculous to say on investor call that everything is great we are strong ... but we will have layoffs, more outsourcing to India and need to issue stock to get cash ... but we are in a strong position. BS.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    nice perks and atmosphere for a buy side firm, might be too slow for some

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Vice President  in  Morristown, NJ
    Current Employee - Vice President in Morristown, NJ

    I have been working at MetLife

    Pros

    Quality of life, and plenty of opportunity to learn. Commute is much better than NYC. Relaxed work environment.
    Human Resources is really great.

    Cons

    Low pay against peers and Wall Street, low incentives to exploit technology. Long hours for most, and little actual down time after that. Everything is outsourced.

    Advice to ManagementAdvice

    More aggressively automate. Don't think we can sit on our stack of money.....someone will take it from us

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    MetLife uncertain but possibly better later

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst  in  New York, NY
    Current Employee - Analyst in New York, NY

    I have been working at MetLife

    Pros

    Great chance for feedback from managament, 360 reviews are done as well. Working from home is generally speaking, fine for all groups , but some groups allow a very flexible work from home arrangement. My group allows approximately once or twice a month. My personal experience is that there are opportunities within your own department for career advancement but just like anywhere else, it all depends on how you play the game.

    Cons

    Departmental head not supportive of the group. Pay could be better. I've received raises for the past two years consistently but it all depends on how well you are rated. Employee morale is currently low as a result of the recent financial situation eveywhere and everyone knowing that there will be a round of layoffs in the end of October.

    Advice to ManagementAdvice

    Operational Excellence is confusing and needs clarification

    Recommends
    Approves of CEO

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