MetLife

www.metlife.com

MetLife Reviews

Updated January 28, 2015
Updated January 28, 2015
1,069 Reviews
3.1
1,069 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
364 Ratings

Review Highlights

Pros
  • The work life balance is a plus; especially for working professionals with families (in 120 reviews)

  • MetLife has great benefits and different positions in different departments (in 74 reviews)


Cons
  • Some of the supervisors don't allow flexibility as far as work-life balance (in 29 reviews)

  • Senior management inner circle that does not include front line management input or feedback (in 36 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Outbound Team through an agency working there for less than a month

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSC OUTBOUND TEAM in West Warwick, RI
    Current Employee - CSC OUTBOUND TEAM in West Warwick, RI

    I have been working at MetLife

    Pros

    MetLife is truly a great place to work.
    The work environment is Great
    The supervisor are reasonable
    Opportunity for growth

    Cons

    Th straining period went 2 weeks longer than they had plan
    Kind of disorganized
    Took for ever to get access to their systems
    Working through an agency sucks because we don't get there awesome pay and Benefits

    Advice to ManagementAdvice

    None

  2.  

    An ok place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife

    Pros

    You only work mon-fri and have holidays off and the work is fairly easy if you have a goid connection with peoplw.

    Cons

    You only get 3 PR (aka sick/personal) days a year.

    Advice to ManagementAdvice

    Not every incident that prevents a person from going to work is planned and 3 personal/sick days are not enough.

  3.  

    A Strong, Innovative Company with a Global Influence.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife

    Pros

    The Work/Life balance is an instant attraction, having a flexible, sufficient supply of vacation within the bounds of the business environment. Many opportunities exist for personal advancement and career growth.

    Cons

    As an employee, you should be prepared to learn many abbreviations, notions, and concepts that are specific to the language. Be willing and proactive to initiate communication with other associates in the company to better exchange ideas and learn together.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 8 people found this helpful  

    5 years, lots of change, but none of it seems to be for the better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in New York, NY
    Current Employee - Project Manager in New York, NY

    I have been working at MetLife

    Pros

    Great flexibility in ability to work in the office or at home (not applicable in all depts). Many truly great, smart peers to work with.

    Cons

    Elitism can sometimes run rampant.

    Some very (very) dumb ppl have kept their jobs for way longer than they should.

    Anything takes forEVER... too many hands in the decision-making pot / layers of bureaucracy.

    Oh, and we're "upgrading" to IE 7 (released in 2006), so most the websites you try and visit won't work.

    Advice to ManagementAdvice

    Reduce your dependence on non-employees and stop giving the same tired excuse that "we can't add to headcount because the budget is flat". I heard that for 5 years, and then we fired 5 grade 30 employees and magically replaced them a year later with 5 AVPs. (And spent millions in search firm fees to find them.) The new VP that replaced the old one is also a grade level higher. Another long-time AVP was replaced with a VP. Meanwhile, we've had 75% turnover in the past 6 months. And no one's bothering to do exit interviews.

    Ensure individual contributors doing the grunt work have a voice. We are simply NEVER heard at your high-level meetings and as a result, you make terrible decisions.

    Embrace change and maybe try to not take years and years to make a decision.

    Calculate the opportunity cost of the self-service HR model.

    The newly-released company "Values" and Employee Value Proposition are not reflected in your actions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Changing Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife

    Pros

    Looking to innovate and improve.

    Cons

    Large organization so it will take time to achieve

  7. 7 people found this helpful  

    Chiefs are Useless Old School Bureaucrats; Indians are dime a dozen!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sr. Consultant in Raleigh, NC
    Current Employee - Sr. Consultant in Raleigh, NC

    I have been working at MetLife full-time (more than a year)

    Pros

    * Allows you to draw a salary [very low] till you find something else.

    * Handful of nice genuine people [exception rather than the norm].

    * Occasional free food [with no respect for dietary styles other than the good ole' fashioned southern style meat & potatoes].

    * New buildings in Cary [all about form but no function].

    * GREAT for mature employees who want to bridge retirement by clocking in and clocking out in a very very very traditional corporate setting.

    Cons

    Where does one start, so much to tell................

    1) Old school management and leadership with very hierarchical "us - Chiefs" and "them - Indians" culture.

    2) Very antiquated technology yet the division in Raleigh is called "Global Technology Operations [GTO]". Don't believe they know the meaning of either word [global or technology].

    3) Struggles to define Innovation so force feeds the "innovation and transformation" drink at a week long on-boarding [which is nothing more than their feeble attempt to brainwash you].

    4) Big impressive titles but total bait and switch in roles and responsibilities once you start the job!!!!!

    5) VERY POLITICAL environment. One one think it's a government entity with titles like "Chief of Staff, Secretary to Officer, etc., etc., etc.".

    6) Nothing more than a big tent of mostly circus performers who have been let go from other companies and are now trying to establish themselves in position of power but are not empowered to do so at all.

    7) TRANSFORMATION and INNOVATION are yet other big buzz word they they struggle to define or understand.

    8) Titles are dime a dozen thus most managers and above would struggle to survive as worker bees in other companies around here.

    9) Personal growth and career advancement absolutely non-existent unless you agree to be a robot for management.

    10) Way below average pay and benefits compared to other companies in the area.

    11) Preach and advertise flexible work environment but everyone is expected to be on-site at all times to "collaborate" [another buzz word] and do not support telecommuting to any extent in this day and age!

    12) Company is all about image and image only!

    13) Low morale, high attrition.

    I can go on and on but the bottom line is:

    14) If you have a brain that you want to utilize and value what you bring to the table............DO NOT WORK AT METLIFE!!!!!

    Advice to ManagementAdvice

    a) Hire some new blood and kick your existing management/leadership out of the Ivory Tower they seem to think they live in.

    b) Teach your execs [CIO and down stream ] that there is much more to running a division than bolstering their own egos, running their personal agendas and being money hungry minions.

    c) Stop pretending to be a tech company that you clear are not!

    d) HOPELESS unless your culture dramatically changes and it will not as long as you keep i) transporting your senior management with archaic mentality from NY/NJ/Boston here and ii) they keep hiring people in the same comfort zone as their own [OLD SCHOOL].

    e) This is a technically robust and thriving area of the country with highly talented people, utilize it!

    f) Learn to value and respect your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Amazing company. Low salaries, but easy hours. Like a family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Associate in New York, NY
    Former Employee - Actuarial Associate in New York, NY

    I worked at MetLife full-time (more than 3 years)

    Pros

    Family environment, flexible hours, low attrition

    Cons

    tough to rise, lower salaries

    Advice to ManagementAdvice

    Best management out there. Keep up the good work.

    Recommends
    Positive Outlook
  9.  

    Positive learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Administrative in Las Vegas, NV
    Former Employee - Office Administrative in Las Vegas, NV

    I worked at MetLife part-time (more than a year)

    Pros

    Great work environment, learned to work as a team.

    Cons

    Competitive nature and high turn over rate.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    MetLife is the definition of insanity. The way they do business and the technology has not changed for decades.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Boston, MA
    Former Employee - Financial Services Representative in Boston, MA

    I worked at MetLife

    Pros

    As a financial services representative, one has a lot of autonomy. You make your own schedule and choose your own clients. No two days are ever the same.

    Cons

    It's difficult to build a practice here given the ancient practice of paper pushing that MetLife still uses. Next to nothing is digital. There is a huge emphasis on "wet signatures" and initials. Their compliance practices are unrealistic as well. Hence, the need for client initials all the time. Don't expect to make a living here. It literally takes 5-6 weeks to get paid on a piece of business and then they hold most of your commissions is a factor pool. You will only receive 10% percent per week.

    Advice to ManagementAdvice

    Management is so happy to have a salary they are neither innovative nor helpful.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Corporate Corporate Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Representative in Foster City, CA
    Former Employee - Registered Representative in Foster City, CA

    I worked at MetLife full-time (more than 5 years)

    Pros

    MetLife has a large audience and is one of the most recognized insurance companies

    Cons

    Because they are publicly traded and have extremely conservative business structure, they treat their employees like they are temps. There is also a lot of backdoor politics at all management levels where loyalty is meaningless

    Doesn't Recommend
    Negative Outlook

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