MetLife Reviews

Updated October 20, 2014
Updated October 20, 2014
986 Reviews
3.0
986 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
331 Ratings

Review Highlights

Pros
  • The work life balance is a plus; especially for working professionals with families (in 117 reviews)

  • MetLife has great benefits and different positions in different departments (in 72 reviews)


Cons
  • Some of the supervisors don't allow flexibility as far as work-life balance (in 26 reviews)

  • Lack of visibility to senior management as to who is doing the actual job (in 34 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Really Terrible

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife full-time (more than 5 years)

    Pros

    Very few. There may be departments that are pleasant. I have not encountered those in my years at Met. The nice members of the organization are the older lifers who do not realize how bad it has become since they started in the 70's.

    Cons

    Political. Petty. Disengaged management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great opportunities and smart people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at MetLife

    Pros

    Generous pay, coaching, helpful and timely feedback, great opportunities flexible hours and work schedule, strong team members, and strong work ethic encouraged.

    Cons

    The onboarding process is a bit disjointed but once you're up and running it clicks. No other cons at this time.

    Advice to ManagementAdvice

    Keep going in this positive direction!

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great work environment and promotes from within.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetLife

    Pros

    Lots of opportunity to grow and advance in your career.

    Cons

    Hard for them to stay up to date technologically.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    MetLife IT Risk & Security at Raleigh GTO does need to change the people and culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at MetLife full-time (less than an year)

    Pros

    1. A married couple can work in the same department under the same CISO on the same floor. They smooch and eat breakfast and lunch together at work while sharing the team information. Some of us are annoyed. However, some of the middle management is protective to allow it. Those folks were forced to move to Raleigh together and many of the new employees at Raleigh do not know this.
    2. The old timers who were forced to moved to Raleigh, cannot accept new Raleigh GTO culture which have been established and executed by the new employees at Raleigh GTO where 90% of the folks were hired from outside because of the restructuring. They protect each other instead of admitting the current IT compliance failure. They do not assure anything including SOX IT.
    3. Even if the folks do not have an IT Audit experience, they are certified as a CISA (Certified Information Systems Auditor). The management seems to allow forging the paperwork. ISACA needs to audit the validity.
    4. During a conference call, we hear a wife and kids scream. So, MetLife allows it. So, the culture is laid back.

    Cons

    1. The new people do not like the old culture and know the failure, but the old timer middle management does not admit the failure and just keep hiring outside consultants to fix the problems. The CISO and the middle management who came from outside know the deficiencies. The new people who work for the middle management who came from outside, seem to be happier, they are much energized, and those teams are extending to revitalize the new IT Risk & Security.
    2. The people who work at MetLife IT Risk & Security longer than 10 years and cannot assure any compliance including SOX IT, should be out. The only thing which the middle mgmt. does is to keep hiring outside consultants to cover up. It is very costly. Paying for more than million dollars for consulting fees, tool license fees, and tool maintenance fees does currently not assure anything.

    Advice to ManagementAdvice

    1. Under the new people and new CISO, the IT Risk & Security needs to be refreshed and start over from the ground. If they cannot comply with SOX IT, there is no way they can comply with other compliance. The old-timer middle management who failed to assure the basic IT compliance, cannot accept the new people's opinions, keep protecting the old timers, and think they are the best, need to be out from a new MetLife GTO. We request the new CISO to recognize the issues and request a reorganization to refresh the current IT Risk & Security department. That is why some folks including myself are leaving the GTO. It is tough to change contrary to what we were told as long as we keep those middle management and old-timers who are cozy with the old culture and protect those folks.

    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    MetLife is riding on their brand recognition, extremely poor back office accuracy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor
    Current Employee - Financial Advisor

    I have been working at MetLife full-time (more than 3 years)

    Pros

    MetLife has good brand recognition.

    Cons

    Financial companies back office support determines future of company. MetLife back office error rate high.

    Advice to ManagementAdvice

    Listen to field personnel instead of blowing them off.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    An organization caught in the transition from what it used to be and what it hopes to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY

    I worked at MetLife full-time (more than 3 years)

    Pros

    Large Global organization with significant potential to leverage their Insurance & group benefits businesses globally.

    Cons

    Significant change resulting in a churn of talent. The values are in flux and the workforce is polarized between those who brought the organization to this stage but who now fear for their jobs and the new hires who have been brought in to bring about change.

    Advice to ManagementAdvice

    Invest more in two way employee communications and change management skills for all levels of management.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Phone center is just like the rest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in West Des Moines, IA
    Current Employee - Senior Customer Service Representative in West Des Moines, IA

    I have been working at MetLife full-time (more than 3 years)

    Pros

    401k, benefits, work life balance

    Cons

    Tough to move on with career

    Advice to ManagementAdvice

    Loosen up

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Low Ceiling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Analyst in Kansas City, MO
    Current Employee - Underwriting Analyst in Kansas City, MO

    I have been working at MetLife full-time (more than an year)

    Pros

    Great benefits, lots of PTO, very relaxed environment. Great first job after college.

    Cons

    They hire so many analysts and don't have many leadership positions. Feels like a dead end job. I worked at another Fortune 100 company and made the same I do now as an intern, pay is low given the company's prestigious.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in Des Moines, IA
    Current Employee - Senior Customer Service Representative in Des Moines, IA

    I have been working at MetLife full-time (more than 3 years)

    Pros

    Some management is attentive but is definitely "Corporate". If you like politics and beaurocracy, this is the place for you.

    Cons

    Politics, politics, politics, politics, politics

    Advice to ManagementAdvice

    Loosen up and give some autonomy to your employees

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Bureaucracy Typical of Large Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife full-time (more than 8 years)

    Pros

    Benefits are Standard for a Large Company- Stable Company Performance, Competitive Compensation (but not Great), Great Benefits, Collegial Work Environment, Ethical Company

    Cons

    Issues are Standard for Large Company- Great Amount of Bureaucracy, Lack of Autonomy and Independence, Authoritative Leadership, Lack of Clear Guidelines for Performance Recognition and Promotion, Stretches People Too Thin by Requiring Toom Much Work from Too Little People, Work-Life Balance Issues

    Advice to ManagementAdvice

    Give Your People the Resources They Need to Do Their Jobs, Trust Your People, Remove Barriers that Limit Their Performance

    Recommends
    Neutral Outlook
    No opinion of CEO

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