MetLife Reviews in Tampa, FL

Updated September 10, 2014
Updated September 10, 2014
951 Reviews
3.0
951 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
314 Ratings

Review Highlights

Pros
  • Flexible work arrangements and very good company for work life balance (in 104 reviews)

  • MetLife has great benefits and different positions in different departments (in 74 reviews)


Cons
  • Some of the supervisors don't allow flexibility as far as work-life balance (in 21 reviews)

  • Lack of visibility to senior management as to who is doing the actual job (in 33 reviews)

More Highlights

33 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great opportunities and smart people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at MetLife

    Pros

    Generous pay, coaching, helpful and timely feedback, great opportunities flexible hours and work schedule, strong team members, and strong work ethic encouraged.

    Cons

    The onboarding process is a bit disjointed but once you're up and running it clicks. No other cons at this time.

    Advice to ManagementAdvice

    Keep going in this positive direction!

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Good pay and benefits; long hours, high stress, and very political environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Tampa, FL
    Former Employee - Director in Tampa, FL

    I worked at MetLife full-time for more than 8 years

    Pros

    Company pays on par with competitors, benefits package is excellent, lots of opportunity to move internally due to size of company

    Cons

    Complex company to navigate, highly political environment creates a stressful working culture, extensive restructuring at all levels seems to be the norm, in some groups employees are treated as assets who are expected to work long-hours and made to feel guilty when wanting to take time off. Can be difficult to find internal promotions, lateral changes/opportunities are often available.

    Advice to ManagementAdvice

    Stop telling employees they are highly valued, while demonstrating through your actions that this is not the case. Don't advertise to candidates that MetLife offers a flexible work environment, high growth opportunity, work from home capabilities, etc. if you are never going to allow them to take advantage of these highly desirable benefits.

    The lack of consistency and extended time frames required for decision making at the senior leadership level is a major concern for employees. Project time frames are often established, leadership stalls the project(s) due to inefficient decision making, yet the employees are still expected to meet the pre-established deadlines, resulting in long, hard hours to complete projects.

    Millions of dollars are wasted each year on projects that are approved and then cancelled. This creates serious morale issues for the people working 15 hour days on projects that are then cancelled. This also results in limited opportunities for these employees to receive increased salaries, bonuses, and promotions because the projects were not completed (due to executive decisions); regardless of the energy, effort, and talent put forth....can you say burn out???

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    STAY AWAY FROM LONG TERM CARE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at MetLife

    Pros

    No weekends, holidays and pretty good benefits.

    Cons

    Poorly managed LTC department. Managers have NO medical background and make very poor decisions. They also lack training and knowledge of the LTC policies which in turn, makes it very difficult to seek assistance. Managers themselves voice frustration from the many changes from higher up (director, etc) and will many times flat out say, "I don't know". ZERO career opportunities if you are a nurse.

    Advice to ManagementAdvice

    Live up to your Fortune 500 name by ensuring that you have qualified managers who possess leadership skills and who are not afraid to seek advice when applicable. Also, PLEASE work on hiring leaders who have some type of medical background, as it will only be advantageous for the company and your employees who work under them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Nurse Care Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse Care Coordinator  in  Tampa, FL
    Current Employee - Nurse Care Coordinator in Tampa, FL

    I have been working at MetLife full-time for more than a year

    Pros

    No weekends or holidays. Great benefits

    Cons

    New director & managers lack medical knowledgeable & leadership. They are all over the place when it comes to processes & have voiced their own frustration in not knowing how to build a consistent & reliable work model for the Long Term Care department. Very disappointed.

    Advice to ManagementAdvice

    Spend more time obtaining qualified management w/ successful leadership skills.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 7 people found this helpful  

    Sweatshop conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at MetLife full-time for more than a year

    Pros

    Great benefits. Amazing in house cafeteria.

    Cons

    I am very disappointed with Met, despite being really excited to be hired.

    Workload is increasingly impossible, with less people than needed doing the work. Boss constantly agrees to taking on tasks regardless of resources available. Mandatory work from home, mandatory early mornings in office to accommodate global growth, and oppressive, lonely work environment. Many managers were process managers before they were people managers. They don't know how to manage people and Met doesn't train them to do so. Many managers are mean, spiteful children who play their subordinates against each other. In the entire time I've been there, I have rarely been praised. Training is primarily OTJ. Mostly, I just hear about what I'm doing wrong on a daily basis instead of actually providing some kind of formal training. No training manual. Take notes, listen, and watch. Good luck to you, because you'll be thrown in the deep end before you choose a regular parking space based upon your morning arrival time.

    Lots of gossiping, and employees can't mind their own business. Lots of backstabbing. Can't trust anyone. Moreover, the review system is competitive based on your 'level', so others at your level will be listening to your conversations and watching your behaviors in order to burn you come review time. This leads to a lack of cooperation, collaboration, and innovation because not only will they try to throw you under the bus, they won't work with you or help you because they have their own agenda to get ahead.

    Company is expanding globally, yet with the ethnocentric attitudes of the management, the company doesn't seem to be very globally friendly. However, they have no problem making American employees meet the 12 hour difference to grow and maintain new locations around the world.

    Upper management is insulated from the reality of what their employees are facing, and even if they do know, they don't seem to care much. The hours and workload are expected. Be prepared to give up your personal life to work at Met.

    Toxic environment, crazy hours, insane workload, and not enough money for the trouble, honestly.

    Advice to ManagementAdvice

    Train your managers to deal with people. Listen to our concerns and then act on them - don't just placate us.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Intake  in  Tampa, FL
    Current Employee - Benefit Intake in Tampa, FL

    I have been working at MetLife full-time for less than a year

    Pros

    none horrible management cant seem to be on the same page. poor technology and customer service

    Cons

    management none horrible management cant seem to be on the same page. poor technology and customer service

    Advice to ManagementAdvice

    get better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant Associate  in  Tampa, FL
    Former Employee - Accountant Associate in Tampa, FL

    I worked at MetLife full-time for more than 5 years

    Pros

    flexibility and opportunities to move up in the company

    Cons

    a lot of jobs moving to India outsourcing

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Was once a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims  in  Tampa, FL
    Former Employee - Claims in Tampa, FL

    I worked at MetLife full-time for more than 8 years

    Pros

    Challenging work, great co-workers, interesting work - no day is ever the same.

    Cons

    Morale very poor, too much work-not enough staff, lack of an open door policy (despite being told it exists), people leaving in droves, nepotism is alive and thriving, poor management, management is out of touch and in denial, managements priorities are covering up their mistakes.

    Advice to ManagementAdvice

    Management not based in Tampa needs to look closely at the environment that has now been created there.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Overall a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead  in  Tampa, FL
    Current Employee - Team Lead in Tampa, FL

    I have been working at MetLife full-time for more than 3 years

    Pros

    Excellent benefits and benefit programs. At MetLife, they realize that the combination of varied perspectives, experiences and backgrounds enhances the work environment and creates a culture of learning and personal and professional growth. I have yet to find a company who has a stronger commitment to diversity. Work/Life balance can be very good depending on your role (the vast majority of positions), but there are some positions in which that balance can be lopsided. It's great to be part of an organization that has high ethical standards and values. MetLife is company that does not try to find a way to not pay out on it's committments. They pay what they owe, but like any good company, try not to pay more than they owe. Good opportunity for career growth and advancement within the company.

    Cons

    Compensation for lower rung positions is adequate for the industry, but fairly low in my opinion. The company is not a leader in the industry with regard to technology; making business processes cumbersome for associates and the company difficult to work with at times for it's customers (internal and external).

    Advice to ManagementAdvice

    Focus more on employee recognition and talent retention before it's too late. Reward high-performers or they will find a company elsewhere that rewards the value they bring.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Experienced multiple growth opportunities, both in positions and salaries!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disability Tax Consultant  in  Tampa, FL
    Current Employee - Disability Tax Consultant in Tampa, FL

    I have been working at MetLife full-time for more than 10 years

    Pros

    Almost unlimited growth and development opportunities. Opportunities to work both as a team member as well as independently. I'd still be there had my position not been eliminated.

    Cons

    No real work-life balance. The effects of staff reductions either through cuts and/or not filling open positions, eventually leads to employees putting in very long hours simply to maintain their workload. This was universal across all departments.

    Advice to ManagementAdvice

    Many in management unfortunately have a bully mentality toward their subordinates vs. being supportive and building loyalty through team building. Most associates are true team players and will do what it takes for their team and manager to succeed, managers could be even more successful through team and morale building.

    Recommends
    Neutral Outlook
    No opinion of CEO

Worked for MetLife? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.