Metafore Technologies

www.metafore.ca

Metafore Technologies Reviews

Updated November 20, 2014
Updated November 20, 2014
31 Reviews
2.3
31 Reviews
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Pat Waid
18 Ratings

Employee Reviews

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  1.  

    Company with a lack of leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Executive in Vancouver, BC (Canada)
    Former Employee - Client Executive in Vancouver, BC (Canada)

    I worked at Metafore Technologies full-time (more than a year)

    Pros

    Great place to coast with high base salaries. Benefits are Great and Frye people are good.

    Cons

    Management doesn't have a sense of direction. Great intentions towards innovative ways of improving the company but an unwillingness to hire the required skills before selling the jobs.

    Advice to ManagementAdvice

    Beef up the professional services team for longer than six months. Keep what great people you have left. Make some decisions and stick to them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Parent company Hartco is 100% irrelevant and sucking the life from Metafore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Metafore Technologies full-time (more than 5 years)

    Pros

    Management in Services division is excellent which is very unusual. RRSP matching is decent at 3% of salary per year. Some flex time available and ability to work from home. Many of the fat-cat uninspired middle management who didn't have a clue are gone or almost out the door.

    Cons

    If you are talented and considering working for Metafore, just be aware that everyone is under a pay-freeze for all of 2014.. Services managers are excellent but I suspect they will leave when they figure out that no one in Hartco understands that you can't run a high-tech IT services company like a 1980's retail store. The CEO might be related to the owners because it is beyond belief why he hasn't been fired. C-level talks the IT talk but doesn't seem to comprehend and certainly doesn't use the concepts in-house. Many great people at Metafore, but the parent company thwarts their efforts of trying to turn Metafore into the best IT services company in Canada. Owners and C-levels have caused many of the high-performing services employees to quit and are preventing new ones from being hired. Owners and CEO are micro-managers and see nothing wrong with their destructive style. The new management computing system is untrustworthy and incorrectly implemented so expect to do a lot of error checking. The Hartco parent company has been for sale for over half a year and not even a rumour of a potential buyer. No surprise.

    Advice to ManagementAdvice

    Trim down or eliminate the Hartco top-heavy hungry hippo and let Metafore be a truly agile competitor in the IT industry. CEO should resign. Better yet, offer the CEO a golden hand-shake layoff and don't replace him. Most C-levels and board members are irrelevant since the MicroAge franchise and the distribution arm were sold off. Not sure why Hartco adds a surcharge to the merchandise distributed through TechData as all it means is loss of sale and less money to Metafore that truly could be thriving. Go private. You are lucky that you still have several all-stars working for you in services & consulting so do something impressive before you lose them too.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    My worst professional experience ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)

    I worked at Metafore Technologies (more than 3 years)

    Pros

    Pros are coming from the customers, not from Metafore. No leadership, no vision, no communication... only greed from the upper management. This company is stuck in the 60's as far as people management... Don't bring your modern ideas, they will be shut down and you'll be let go!

    Cons

    No people management whatsoever. People are told they can freely talk about anything.... that's a lie. People with experience, education and skills are not welcome there... and will never be promoted. Due to this the turn-over is high and the service to clients is at best poor. The middle management is not skilled, not-educated and has no clue about people management. And HR is worse! Salary are sub-par because the company is too greedy... which did not avoid them to be in a bad economical situation. BTW, the company has been for sale for more than 6 months and still does not attract a lot of buyers...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Metafore Technologies full-time

    Pros

    flexibility time, nice manager , good place to start and build experience

    Cons

    a lot of work, no high rate paying. traveling , no meeting

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Desk Analyst in Calgary, AB (Canada)
    Current Employee - Service Desk Analyst in Calgary, AB (Canada)

    I have been working at Metafore Technologies full-time (more than a year)

    Pros

    Great working environment, Excellent team, First and Third Friday of every month is off.

    Cons

    No parking, Only accessible via Public transit

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Metafore is a whelming company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Desk Analyst in Calgary, AB (Canada)
    Former Employee - Service Desk Analyst in Calgary, AB (Canada)

    I worked at Metafore Technologies full-time (more than a year)

    Pros

    Was never too busy, fun people to work with, relatively low stress for a call center

    Cons

    Poor middle and upper management, hard to progress any further, low morale

    Advice to ManagementAdvice

    Employees need more incentive to work there

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    The company lacked structure, communication and goal orientation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metafore Technologies full-time (more than a year)

    Pros

    Great people working there but unfortunately the lack of organization, structure, goal orientation and communicational skills were a detriment to those employes that were willing to put in an effort to maximize their potential contributions to the company.

    Cons

    The company lacked structure, communication and goal orientation

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    No vision in leadership, no room for advancement , not a good place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Services in Toronto, ON (Canada)
    Current Employee - IT Services in Toronto, ON (Canada)

    I have been working at Metafore Technologies full-time (more than 5 years)

    Pros

    Some strong technical people have been working here, most are gone but even the remaining are cool people to work with
    They offer RRSP matching but only match 3% of your based salary
    They offer some benefits not class A, but something between class D to F

    Cons

    -So many managers who actually are not up to date with recent technology , level of communication is zero
    - Have seen incidents of bullying which resulted an upset employee to leave the company
    - They have a performance review program every year which looks like retail stores, basically not matter how hard you work and what achievements you had , it does not matter, you might get a small raise , or some years nothing, salaries are freezes but big guys still get their bonus
    - Too much negative politics around
    - There are techs working in this company with certification they don't even carry
    -CEO likes more to promote his music band rather than inspiring employees who work in IT industry

    Advice to ManagementAdvice

    Take care of your employees, do not let the good employee leave at any cost , they build a strong company not the micro management methods
    Communicate more with higher level managers, be the voice of your teams, promote their ideas

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Started out great, bad ending.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Technician
    Former Employee - Field Technician

    I worked at Metafore Technologies full-time (more than 5 years)

    Pros

    Great co-workers to work with every day. Lot's of variety in the job role kept things interesting.

    Cons

    Company was taken over by another a few years back and things really slid down hill after that. They got their hands into things they shouldn't have. They hired useless managers that literally did nothing but take very rich pay cheques home. When they failed, they were let go to make way for another useless body. Too much wasted money was poured into a new computer system to run the company that doesn't work. It is eating the company from the inside out. To cover the mistakes many were laid off. Sales teams are failing and not acquiring new business. The mentality of milking existing clients instead of signing new contracts and business was adopted leading to further layoffs because of mounting revenue losses.

    Advice to ManagementAdvice

    Too late now, but you should have let the existing good people take over the management roles. They're all gone now. Communication is all but extinct company wide. Upper management is clueless and can't lead what good employees they have left. You should listen to them more.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Started off faily well, got worse, then became terrible and now is somewhat on a upturn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Support Analyst in Calgary, AB (Canada)
    Current Employee - IT Support Analyst in Calgary, AB (Canada)

    I have been working at Metafore Technologies full-time (more than 8 years)

    Pros

    Benifits, work/life balance, management now seems to have their act together. The pay for certain jobs can go either way and all depends on experience and your ability to apply yourself. Don't think that just because you've done your job for a year that you're entitled to a 25% increase. That time has long gone with the older managment team playing favorites. If you work hard, you WILL get recognized.

    Cons

    Management was one of the worst I've seen in my life. Lot's of backroom deals, pay increases for staff that did no work but were "In tight" with the site manager and an HR department that ignored you whenever you brought up a concern. Promotions were always given to the brown nosers while those that worked hard were just given more work.

    Advice to ManagementAdvice

    Since most of the management team is gone now when things were ugly, I can't really say anything other then the current management team is awesome compared to 4-5 years ago. Keep up the good work and keep that communication going to all your staff.

    Recommends
    Positive Outlook
    Disapproves of CEO

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