Metrie Reviews

Updated October 8, 2014
Updated October 8, 2014
13 Reviews
2.9
13 Reviews
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Recommend to a friend
Approve of CEO
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Greg Stoner
3 Ratings

Employee Reviews

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  1.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Metrie

    Pros

    Good mix of competent people.

    Cons

    Policies can be somewhat difficult to understand with the shifting winds.

    Advice to ManagementAdvice

    Be better listeners.

    Recommends
  2.  

    No training, no growth, management is a joke.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Baltimore, MD
    Former Employee - Sales in Baltimore, MD

    I worked at Metrie full-time (more than an year)

    Pros

    You can surf the internet all day, there is no actual pressure to sell anything.

    Cons

    Management is a joke, hardly any of them had an actual education. The buddy system was the only way to get promoted. If you drove sales, there was no reward.

    Advice to ManagementAdvice

    Implement training, just because someone has experience doesn't mean they're intelligent and should be running an operation.

    Doesn't Recommend
    Negative Outlook
  3.  

    An employee of several years working at several locations...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Metrie

    Pros

    You can get a job there with very little experience
    There is decent advancement potential (I've been promoted), but you have to be very willing to give up your work/life balance

    Cons

    M & M can be ok as s stepping stone job at the entry level. You will work long hours for relatively low pay compared to similar jobs elsewhere. I don't know many people at all who planned on making a career there. There is very high turn over (some of the worst I've seen). Employee apathy is also very present. The higher I got in the company, the more I saw that to be successful in this company, you absolutely have to give up your work/life balance. No question at all. You will put in a lot of time and the company will expect huge sacrifices from you (especially if you are moved by the company to another location, which is also a clearly stated fact by the company if you plan to be promoted). Some management there is ok, but is varies so much by location. And since it is very much a revolving door, it's very inconsistent. Customers see it clearly, which is the sad part.

    It could be a good company, but unfortunately the family that owns the business has a "good old boy" network, which you also must "join" to get anywhere. That will never change unless the company is sold to new owners.

    The area that I would avoid the most is the Home Center Division which is the part of the company that sell strictly to Home Depot (common knowledge, not a secret...that's what they do). Nothing against HD at all, it's the way that senior management controls that division that makes it particularly bad. They have a very high turn over and a very apathetic staff.

    Benefit are not great, but not horrible.

    Despite this unfavorable review, if you must work for this company, do not work for the Home Center group, do it only if you are just entering the work force and need to build the resume a little, but get out after a year. This is not a company you want to be with for very long, if at all!

    I have literally heard management state that employee morale is a relative thing! Don't plan on it changing, it's part of the culture. The people who stay with this company are either not "go getters" enough to get themselves out of a bad situation and into another company, or somehow they just put up with it. I had a recruiter who works with this company a lot tell me that M & M asks a ton of their employees for what they pay them.

    Lastly, the company has a good old boy culture that does not forget. If one manager decides the don't like you (the reason is totally irrelevant), you are blacklisted and you will never get promoted. I watched it happen and then became part of that culture as a manger there...before I couldn't look at myself in the mirror anymore and left the company. I now do essentially the same job, but make literally twice as much money somewhere else.

    Advice to ManagementAdvice

    Until there is a shift in senior management and the Sauders (family that owns the business) management of the company, this company will continue to see more flat growth and closings, high turn over, and poor employee satisfaction.

    Doesn't Recommend
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  5. 1 person found this helpful  

    Talk of results based but miss the mark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Metrie full-time

    Pros

    Hard working co-workers, Time off if you make it 10 years and get to management, Fun industry to work in.

    Cons

    To much relocation for promotions, Lip service to being a results orientated company, Profit sharing is all over the place and not at all what they said upon hiring, If the values are on the walls then watch out for the values

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great potential, worried it's being wasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metrie full-time (more than 8 years)

    Pros

    There are some fantastic things going on with product development and market positioning. Very leading edge and market upsetting - Metrie could easily be the #1 moulding and door brand in North America within two or three years.

    Cons

    Increasing focus on short-term targets, and grinding other employees to get your goals to the top of their list. Leadership says all the right words, but actions do not line up. Working now in IT, there are great plans for transitioning from "keeping the lights on" to "partnering with business" to transition from being a cost center to being a business enabler. Unfortunately, that takes money (a bigger budget). When asked point-blank, the truth is NO.

    Advice to ManagementAdvice

    There are still great people here. There is a crazy conflict between fantastic ideas and initiatives, and the transition to a grinding squeeze to work everyone involved within an inch of their lives. Ideals can keep you here, but being a nail that keeps getting hammered wears you down, and makes those ideals look like unfulfillable promises.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Ups and Downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metrie full-time

    Pros

    Good people, Great Industry, Industry Leader. You will have fun with this company but prepared to do more to earn your salary than you have ever had to.

    Cons

    No direction.
    Segmented goals that contradict each other. Your bonus is tied to this so very difficult to attain 100%

    Recommends
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    I am Proud to Work Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metrie full-time (more than 3 years)

    Pros

    Good family-driven culture with plenty of dynamic self-starters who are eager to do great things and consistently improve performance. The Company culture is well established with a strong focus on the customer and the employees.

    The company encourages career development and personal growth and focuses on unlocking talent in a big way.

    Cons

    There's not much to say here. I really enjoy my time developing my career in a professional, yet family-like environment.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Depends on the type of person you are....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Metrie full-time (more than an year)

    Pros

    Excellent permanent positions with very good benefits. A lot of understanding of family situations, illnesses or flexibility if you have young children. Depending on what department and role you are in, you can be quite comfortable. This can't be said for all departments, specifically if you're first starting out on the sales path.

    Cons

    If you want to learn how to survive and thrive in a corporate environment than M&M is a good place to start.

    Here is what you won't learn: how to provide excellent customer service and how to sell.

    There is zero focus on customer service, it is generally the most bare-boned staffed part of the business in every branch. Probably because people don't stay too long and no one has any incentive to be there long- term so people generally move on. What it becomes is a the collecting pond for everyone Metrie wants to hire, most people have no vested interest in making the out-dated systems and non-exisitent processes work. They generally like to hire people young, desperate and without any experience. It is a bit interesting that most of mid and top level management has never worked anywhere else- this was their first job and they have never left.

    There is really zero sales training, except for some strewn-together power point slides and your boss overriding every decision you ever make, making you look like a useless idiot pretty well every chance they get. The undermining generally wears you down after 6 months or so, until you truly believe that you don't possess the skills or judgement to make even the most basic of decisions. This internal erosion of authority becomes pretty obvious to your customers early on, so you really just become a puppet. Your puppeteering combined with the fact that customer service doesn't exist basically makes it impossible for you to ever sell anything. Why would someone buy something from a person who only ever calls them with bad news?

    This brings me to my last point, there is no commission. What a noble idea.

    It's a shame really, I imagine it used to be a lot different when it was still a true family business. Every branch I visited, every person I talked to had the same sentiments. Tired, unmotivated, overwhelmed, and with absolutely no one to turn to for help.

    Advice to ManagementAdvice

    It's obvious that some managers and/or HR have realized the reviews on this website aren't very good and have since left some pretty vague, cookie-cutter positive reviews to bring the rating up. All the power to you, as this is the internet and everyone is entitled to their opinion. Read the reviews carefully, all of them. Most of what is written is painfully accurate and these sentiments are shared across the country.

    I don't know where to begin with advice to management; why change when you have it so good? Kudos.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Toronto, ON (Canada)
    Former Employee - Sales Manager in Toronto, ON (Canada)

    I worked at Metrie full-time (more than 5 years)

    Pros

    People, perks, career advancement opportunities

    Cons

    Base pay and bonus structure are low compared to other companies in the same industry.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Was on the verge of a nervous breakdown, when I finally decided that I had taken enough abuse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Edmonton, AB (Canada)
    Former Employee - Inside Sales Representative in Edmonton, AB (Canada)

    I worked at Metrie full-time (more than 5 years)

    Pros

    None that outweigh the cons and are worth talking about.

    Cons

    The managers set their sights on how they can climb the corporate ladder. They don't care how they get there. They use the backs of all of the good employees to achieve it. They don't care about your well-being at all. On more than one occasion I spoke with the branch manager about my stress level. He acted like he was really concerned, and said he would fix it. Nothing was ever done. I honestly have a feeling that he was laughing about it behind my back. Looking back now, I find that he was quite senseless. I find it difficult to beleive that he actually has an education in management.

    The stress was created by way too much work expected of me. They did not manage the other reps properly, and thus the division of the work was totally off balance.

    The branch manager and regional manager tried to prevent me from leaving, but at the end I did not trust that the branch manager could accomplish the changes that needed to be made to eleviate the stress that I was enduring. I didn't trust his willingness to initiate any kind of positive change.

    They hire many individuals who don't have a lot of common sense, or people who like to ride on the coat tails of others. They hire on the basis of a couple of tests they give you. I believe one decides what personality you are and the other one is a type of IQ test. The tests must be flawed, because there are only a few people who actually turn out to be an "ok" fit.

    They also allow warehouse personnel to verbally abuse the office staff on a daily basis. I spoke with the same manager about the abuse and nothing was ever done. He even went so far as to say; " maybe he is treating you like that because you are a woman"......Really! I'd say you really need to deal with this then.

    The only reason I stayed for the 6 long years is because I don't like to change jobs frequently. I was avoiding the stress of changing jobs and for some ridiculous reason I expected the management to do something about the heavy workload. I also developed some really great relationships with the customers.
    I really enjoyed the actual duties to achieve the companies goals, but the constant over expectation, and my complaints falling on deaf ears, offset that in a real hurry.

    In the end, when I finally walked out the door, I received some e-mails from the branch manager explaining how he could make some really quick changes to ensure my request for change had been met. In the same paragraph, he frets that he was really hoping to see how we would do with our new equipment and how much more production we could get out of the facility, then he continued to say that it was unfortunate that I wasn't going to be there to help. Yah, that statement is really going to make me stay. My translation of that is: " We really need you here..who's going to do all of the work.?" I'm so happy I moved on. I didn't realize how awful it was until I removed myself from it.

    The end.

    Advice to ManagementAdvice

    Start taking an active role in dividing up the work load and quit hiring people based on a couple of ridiculous tests. Do some actual reference checking. Remove people who don't work. Anybody can answer the phone and type 3 words a minute, but if they lack work ethic, why keep them? Remove warehouse staff with bad attitudes and actually deal with abuse accusations properly. Quite allowing the warehouse to run the business. Don't expect your sales desk to log info on Salesforce.com, make it optional...it is not possible when you are a slave to the phone and on tight schedule for order entry. Make your sales meetings meaningful instead of a show up and throw up session, with some baffoon talking in riddles for an hour. Prior to hiring new sales people disclose to them before they start that they must be in at 7:00 a.m for 2 days a week to attend company meetings. Keeping that info from them is a real dishonest way of hiring. Portray a certain amount of integrity to your employees, so you can expect the same when they are ambitious to achieve a promotion.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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