Metro Bank Reviews

Updated June 28, 2015
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35 Employee Reviews

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  1. Overall good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metro Bank

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Team environment and relationship building

    Cons

    None to report at this time

    Advice to Management

    None


  2. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Metro Bank

    Recommends
    Recommends

    Pros

    Fun Teams
    Training provided
    Youthful culture
    In-depth banking experience gained

    Cons

    Long hours
    Work overload
    Immature Managers
    Unclear progression routes


  3. Bank teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Percy, IL
    Former Employee - Bank Teller in Percy, IL

    I worked at Metro Bank (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The management were supportive all the time and the customers appreciated our work

    Cons

    The hours were long all the time and pressure was high

    Advice to Management

    Reduce hours and increase salaries


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  5. Not an ideal company for a long career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller II in York, PA
    Former Employee - Teller II in York, PA

    I worked at Metro Bank part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Metro Bank certainly provided the opportunity for a great deal of customer related experience, both good and bad. They also have a great training program for those new to banking. Aside from that, there are not many other pros from my experience at Metro.

    Cons

    Aside from possibly a young student in college, this job will not be very rewarding for anyone. Even those in college have many other possibilities that will allow for a more welcoming environment. Supervisors within the branches and especially outside of the branches rarely back up their employees and leaving them hanging to dry. I stayed there for a long time and after leaving for another bank, I regretted not leaving much sooner. However, the training and experience I gained at Metro Bank certainly helped in certain ways to prepare me for working at other banks.


  6. Bank Teller 2

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Metro Bank part-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You can have a lot of good teamwork if work done properly. Hreat place for networking because you never know who will come thru those doors and you can meet someone who can help you with building your career.

    Cons

    Crappy customers ruin your day, very stressful. The stress is not the worth pay. It can be very deomotivating to work. The management really ruins the job.

    Advice to Management

    needs better management because there is a lot of miscommunication between coworkers. the misunderstandings create a lot of problems. favoratism is shown all the time which is unacceptable.


  7. Great opportunity to advance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller II in Lancaster, PA
    Current Employee - Teller II in Lancaster, PA

    I have been working at Metro Bank

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Metro is always looking to give people promotions and raises, they work with every employee to make sure you're going in the direction you want to go

    Cons

    Constantly changing the rules and policies, or bouncing back and forth between them


  8. Meh.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller II
    Current Employee - Teller II

    I have been working at Metro Bank

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The health insurance is really good and so is the paid time off. I get 4 weeks vacation after only working at Metro for 2 years. I love the people I work with and generally the managers and supervisors are good to work for. They are really flexible when working around a school schedule.

    Cons

    Upper management sucks. Corporate sucks. HR is for the company, not for the employees. You're expected to stand for your entire shift, even if you have health problems. Pay is horrible... no matter what position. Expectations are way too high, and I've seen many, many people in tears over the stress.

    Advice to Management

    Listen to the complaints from the employees and take it to heart. People constantly leave the company because the pay isn't worth the stress.


  9. Teller Service Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metro Bank

    Pros

    Has been a rewarding experience. Great benefit and opportunities.

    Cons

    Very poor pay. Increase is normally 1-3% annually.

    Advice to Management

    Help your valued employee fight for a raise.


  10. Metro Bank

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metro Bank

    Pros

    Open weekends - allows for hours while in school

    Cons

    Supervisors were not always the best


  11. Strenuous and gossipy. Too much drama.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller II in Harrisburg, PA
    Current Employee - Teller II in Harrisburg, PA

    I have been working at Metro Bank full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Some co-workers are okay to work with, and there are certain managers who are willing to help you succeed (with the little opportunity the company offers).

    Cons

    Upper management, advancement potential, raise potential, difficult customers, bad rates. Long hours and bad scheduling also contribute to a lack of free time, especially being open 7-days a week.

    Advice to Management

    Add more opportunity for advancement and show you care.



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