Metro Bank

www.mymetrobank.com
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Metro Bank Reviews

Updated February 3, 2015
Updated February 3, 2015
26 Reviews
3.2
26 Reviews
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Employee Reviews

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  1.  

    Great opportunity to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller II in Lancaster, PA
    Current Employee - Teller II in Lancaster, PA

    I have been working at Metro Bank

    Pros

    Metro is always looking to give people promotions and raises, they work with every employee to make sure you're going in the direction you want to go

    Cons

    Constantly changing the rules and policies, or bouncing back and forth between them

    Recommends
    Positive Outlook
  2.  

    Meh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller II
    Current Employee - Teller II

    I have been working at Metro Bank

    Pros

    The health insurance is really good and so is the paid time off. I get 4 weeks vacation after only working at Metro for 2 years. I love the people I work with and generally the managers and supervisors are good to work for. They are really flexible when working around a school schedule.

    Cons

    Upper management sucks. Corporate sucks. HR is for the company, not for the employees. You're expected to stand for your entire shift, even if you have health problems. Pay is horrible... no matter what position. Expectations are way too high, and I've seen many, many people in tears over the stress.

    Advice to ManagementAdvice

    Listen to the complaints from the employees and take it to heart. People constantly leave the company because the pay isn't worth the stress.

    Doesn't Recommend
    Negative Outlook
  3.  

    Teller Service Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metro Bank

    Pros

    Has been a rewarding experience. Great benefit and opportunities.

    Cons

    Very poor pay. Increase is normally 1-3% annually.

    Advice to ManagementAdvice

    Help your valued employee fight for a raise.

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  5.  

    Metro Bank

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metro Bank

    Pros

    Open weekends - allows for hours while in school

    Cons

    Supervisors were not always the best

  6.  

    Strenuous and gossipy. Too much drama.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller II in Harrisburg, PA
    Current Employee - Teller II in Harrisburg, PA

    I have been working at Metro Bank full-time (more than 3 years)

    Pros

    Some co-workers are okay to work with, and there are certain managers who are willing to help you succeed (with the little opportunity the company offers).

    Cons

    Upper management, advancement potential, raise potential, difficult customers, bad rates. Long hours and bad scheduling also contribute to a lack of free time, especially being open 7-days a week.

    Advice to ManagementAdvice

    Add more opportunity for advancement and show you care.

    Doesn't Recommend
  7.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metro Bank full-time (more than 5 years)

    Pros

    Good Benefits, Good Training good company to move up in if you play their game right.

    Cons

    Poor Pay. Need to pay employees like they are valued.

    Advice to ManagementAdvice

    Pay the employees like you would expect to be paid doing the same job under the same circumstance , show them you value them and their service an loyalty to the company.

    Recommends
    Negative Outlook
  8.  

    Great Learning Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Metro Bank full-time (more than a year)

    Pros

    You receive great training to become a member of the financial world.

    Cons

    Terrible pay, a lot of micromanaging, out dated equipment

    Advice to ManagementAdvice

    Bump your employees to a salary they can live on. There are very high expectations for very little compensation.

    Recommends
    Positive Outlook
  9.  

    Good first banking job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller I in York, PA
    Former Employee - Teller I in York, PA

    I worked at Metro Bank part-time (more than a year)

    Pros

    Good learning experience, good opportunites for growth.

    Cons

    Low pay, depending one your location you may have to stand for your whole shift.

    Advice to ManagementAdvice

    Buy chairs

    Recommends
    Positive Outlook
  10.  

    The pay is not good. Computer systems have constant issues which results in aggressive customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metro Bank

    Pros

    They will provide opportunities for growth if you want to work there for the rest of your life.

    Cons

    Tellers are treated horribly by the customers.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Very Good Company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Enola, PA
    Current Employee - Customer Service Representative in Enola, PA

    I have been working at Metro Bank full-time (more than a year)

    Pros

    Good work environment for starter

    Cons

    Less opportunity for hard working employee

    Advice to ManagementAdvice

    Create more opportunity for hard working employee.

    Recommends
    Positive Outlook

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