MetroPCS Reviews

Updated July 30, 2015
13 reviews filtered by
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3.7
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Recommend to a friend
Approve of CEO
MetroPCS Chairman, President, and CEO Roger D. Linquist
Roger D. Linquist
8 Ratings

Pros
  • Great benefits, lots of advancement opportunities (in 13 reviews)

  • Laid back and pretty chill for the most part (in 6 reviews)

Cons
  • Upper management not willing to make relevant adjustments to allow innovation (in 10 reviews)

  • The concept of low-cost provider is overdone (in 5 reviews)

More Pros and Cons

13 Employee Reviews

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  1. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in El Monte, CA
    Current Employee - Store Manager in El Monte, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (Less than a year)

    Pros

    Amazing upper management. Great support. Company is on the way up. Incredible perks and benefits. More than competitive pay. This is a company very interested in continuous training and education.

    Cons

    None so far. I think there could be more training prior to taking over your store but, with the amount of support I've received, it hardly seems necessary


  2. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Los Angeles, CA
    Current Employee - Store Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They are authorized dealers, so apply to multiple and see which one is better. Some offer 10% commission on the sales that u make, others pay a bit more or less.

    Cons

    Competition with other dealers. There are MetroPCS stores everywhere. Within 5-10 minutes walking distance. So people want the cheapest offer.

    Advice to Management

    Like in almost every company, there is favoritism. makes sales, treat customers fairly and treat good.


  3. Helpful (1)

    Loved working there. Gave you the oportunity to learn and grow.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Irvine, CA
    Former Employee - Coordinator in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MetroPCS full-time (More than 8 years)

    Pros

    Everyone got along. We were like family. If someone needed help they got it. I can't say enough.

    Cons

    T mobile bought them out and most of us had to leave.

    Advice to Management

    Terrific and fair.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great experience, learn a lot as a sales representative.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Culver City, CA
    Former Employee - Sales Representative in Culver City, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MetroPCS part-time (More than 3 years)

    Pros

    Learned a lot about customer service and how to deal with customers when they were upset or demanding. If you work hard enough and learn the company from inside out, there is tons of room for growth.

    Cons

    Supervisors were not always that responsible and could not approach them too easily. Also, pay was not great. Raises were given, but very rarely and not too much was added. In addition, the way the commission worked was awful.

    Advice to Management

    Promote the people who deserve it, not just the ones who have been there the longest. You deal with a lot of angry customers in this business, and you need people who know how to appropriately take care of them.


  6. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Santa Ana, CA
    Former Employee - Store Manager in Santa Ana, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MetroPCS full-time (More than 3 years)

    Pros

    help people save money. show people that having a smart phone can improve their live. having people leave happy from the store.

    Cons

    same people not all are very stingy. too many cheap phones. Phones brake up so fast.

    Advice to Management

    higher pay rate.


  7. Great place to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior RF Engineer in Los Angeles, CA
    Current Employee - Senior RF Engineer in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than a year)

    Pros

    Lots of interesting projects to work on

    Cons

    Upcoming merger with T-Mobile produce uncertainity


  8. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MetroPCS full-time

    Pros

    Great communication, very fast evolving

    Cons

    Limited opportunity for career growth

    Advice to Management

    na


  9. Great place

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASR in Los Angeles, CA
    Current Employee - ASR in Los Angeles, CA
    Recommends
    Approves of CEO

    Pros

    Fun environment good leadership good training

    Cons

    work 2 saturdays a month low commission

    Advice to Management

    don't micro manage


  10. Helpful (1)

    Horrible

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Oxnard, CA
    Former Employee - Sales Associate in Oxnard, CA
    Doesn't Recommend

    Pros

    Cheap service, great for Spanish speakers.

    Cons

    No breaks ever, no benefits, low pay & no chance to advance.

    Advice to Management

    Get better


  11. Salary is proportional to your work productivity.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA
    Disapproves of CEO

    Pros

    Once understanding your regional demographic and core consumer audience work is essentially easy. Also, the freedom that is given to manage at your pace is refreshing.

    Cons

    Job can become stagnant and career choices are slim.

    Advice to Management

    Award productivity through career advancement.



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