MetroPCS Reviews

Updated February 27, 2015
12 reviews filtered by
  • Los Angeles, CA Area
  • Any Job Title
3.3
12 Reviews
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Approve of CEO
MetroPCS Chairman, President, and CEO Roger D. Linquist
Roger D. Linquist
81 Ratings

12 Employee Reviews

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  1. 1 person found this helpful

    Loved working there. Gave you the oportunity to learn and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in Irvine, CA
    Former Employee - Coordinator in Irvine, CA

    I worked at MetroPCS full-time (more than 8 years)

    Pros

    Everyone got along. We were like family. If someone needed help they got it. I can't say enough.

    Cons

    T mobile bought them out and most of us had to leave.

    Advice to ManagementAdvice

    Terrific and fair.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Los Angeles, CA
    Current Employee - Store Manager in Los Angeles, CA

    I have been working at MetroPCS

    Pros

    They are authorized dealers, so apply to multiple and see which one is better. Some offer 10% commission on the sales that u make, others pay a bit more or less.

    Cons

    Competition with other dealers. There are MetroPCS stores everywhere. Within 5-10 minutes walking distance. So people want the cheapest offer.

    Advice to ManagementAdvice

    Like in almost every company, there is favoritism. makes sales, treat customers fairly and treat good.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. Great experience, learn a lot as a sales representative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Culver City, CA
    Former Employee - Sales Representative in Culver City, CA

    I worked at MetroPCS part-time (more than 3 years)

    Pros

    Learned a lot about customer service and how to deal with customers when they were upset or demanding. If you work hard enough and learn the company from inside out, there is tons of room for growth.

    Cons

    Supervisors were not always that responsible and could not approach them too easily. Also, pay was not great. Raises were given, but very rarely and not too much was added. In addition, the way the commission worked was awful.

    Advice to ManagementAdvice

    Promote the people who deserve it, not just the ones who have been there the longest. You deal with a lot of angry customers in this business, and you need people who know how to appropriately take care of them.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Santa Ana, CA
    Former Employee - Store Manager in Santa Ana, CA

    I worked at MetroPCS full-time (more than 3 years)

    Pros

    help people save money.
    show people that having a smart phone can improve their live.
    having people leave happy from the store.

    Cons

    same people not all are very stingy.
    too many cheap phones.
    Phones brake up so fast.

    Advice to ManagementAdvice

    higher pay rate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior RF Engineer in Los Angeles, CA
    Current Employee - Senior RF Engineer in Los Angeles, CA

    I have been working at MetroPCS full-time (more than a year)

    Pros

    Lots of interesting projects to work on

    Cons

    Upcoming merger with T-Mobile produce uncertainity

    Recommends
    Neutral Outlook
    Approves of CEO
  7. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at MetroPCS full-time

    Pros

    Great communication, very fast evolving

    Cons

    Limited opportunity for career growth

    Advice to ManagementAdvice

    na

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - ASR in Los Angeles, CA
    Current Employee - ASR in Los Angeles, CA

    I have been working at MetroPCS

    Pros

    Fun environment good leadership good training

    Cons

    work 2 saturdays a month low commission

    Advice to ManagementAdvice

    don't micro manage

    Recommends
    Approves of CEO
  9. 1 person found this helpful

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate in Oxnard, CA
    Former Employee - Sales Associate in Oxnard, CA

    I worked at MetroPCS

    Pros

    Cheap service, great for Spanish speakers.

    Cons

    No breaks ever, no benefits, low pay & no chance to advance.

    Advice to ManagementAdvice

    Get better

    Doesn't Recommend
  10. Salary is proportional to your work productivity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager in Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA

    I worked at MetroPCS

    Pros

    Once understanding your regional demographic and core consumer audience work is essentially easy. Also, the freedom that is given to manage at your pace is refreshing.

    Cons

    Job can become stagnant and career choices are slim.

    Advice to ManagementAdvice

    Award productivity through career advancement.

    Disapproves of CEO
  11. Help customers and sell phones

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at MetroPCS

    Pros

    Chill environment
    Good hours
    Don't do much on slow days

    Cons

    Low pay
    No way of moving up in the company

    Advice to ManagementAdvice

    Get better management

    Doesn't Recommend
    No opinion of CEO

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