MetroPCS

  www.metropcs.com
  www.metropcs.com

MetroPCS Reviews

Updated November 19, 2014
Updated November 19, 2014
148 Reviews
3.3
148 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetroPCS Chairman, President, and CEO Roger D. Linquist
Roger D. Linquist
73 Ratings

Review Highlights

Pros
  • Great benefits, lots of advancement opportunities (in 13 reviews)

  • The ability to move up into management was definitely there (in 4 reviews)


Cons
  • Upper management not willing to make relevant adjustments to allow innovation (in 10 reviews)

  • We were constantly reminded of the fact that we were working for the "low cost provider," affecting each dollar spent (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Decent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Arlington, TX
    Current Employee - Sales Representative in Arlington, TX

    I have been working at MetroPCS full-time (more than an year)

    Pros

    •Friendly coworkers
    •Relaxed environment
    •Flexible hours
    •New people everyday
    •New locations

    Cons

    •Long hours/low pay
    •Managment irresponsible
    •Staying after open hours
    •Shortstafed at times
    •Managment very picky about employees

    Advice to ManagementAdvice

    Managment should be more helpful and follow company rules.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great company - out of business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RF Engineer in Hawthorne, NY
    Former Employee - RF Engineer in Hawthorne, NY

    I worked at MetroPCS full-time (more than 3 years)

    Pros

    Excellent management - really allowed employees to do their work with little interference or bureaucracy.

    Cons

    Company is no longer in existence. It has since merged with T-Mobile

    Advice to ManagementAdvice

    They shouldn't have sold out.

    Recommends
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Awesome company to work for until it merged with T-mobile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ASR (Account Service Representative ) in Boston, MA
    Former Employee - ASR (Account Service Representative ) in Boston, MA

    I worked at MetroPCS full-time (more than 3 years)

    Pros

    Benefits and friendly working environment

    Cons

    Little behind in technology

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    MetroPCS Frisco was a magnificent company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Frisco, TX
    Former Employee - Customer Service in Frisco, TX

    I worked at MetroPCS full-time (more than 3 years)

    Pros

    Easy going, customer oriented company, that takes care of employees

    Cons

    small sized, little upward opportunity

    Advice to ManagementAdvice

    Grow Bigger and more successful.

    Recommends
    Neutral Outlook
  6. 1 person found this helpful  

    Loved working there. Gave you the oportunity to learn and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in Irvine, CA
    Former Employee - Coordinator in Irvine, CA

    I worked at MetroPCS full-time (more than 8 years)

    Pros

    Everyone got along. We were like family. If someone needed help they got it. I can't say enough.

    Cons

    T mobile bought them out and most of us had to leave.

    Advice to ManagementAdvice

    Terrific and fair.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    In the Portland OR. Market
    Best job ive had so far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Portland, OR
    Current Employee - Store Manager in Portland, OR

    I have been working at MetroPCS full-time (less than an year)

    Pros

    Amazing managment!
    They are very understanding and give praise when you earned it. They work with you on a personal level to give you the training you need. Ive been promoted twice in a very short period.

    Cons

    I cant say much other than the very few rude customers i get.

    Advice to ManagementAdvice

    To the portland market and to whom it may concern. Keep doing what you are doing im a very happy employee and proud to work for Metropcs

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    So glad I had the opportunity to work at MetroPCS for a great 9 years!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of IT in Richardson, TX
    Former Employee - Director of IT in Richardson, TX

    I worked at MetroPCS full-time (more than 8 years)

    Pros

    Culture was awesome. Benefits were probably the best around. A large company, with a small company attitude and culture.

    Cons

    Unfortunately the T-Mobile merger is taking away the things that were great about MetroPCS.

    Advice to ManagementAdvice

    Thank you for all that you made possible! Would love to be a part of any future endeavors.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    I love this company. Best place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Not Sure in Richardson, TX
    Current Employee - Not Sure in Richardson, TX

    I have been working at MetroPCS full-time (more than 3 years)

    Pros

    Innovative, caring, and quite impressive leadership (Malcolm, Roger). Folks were all part of a team dedicated to providing a better service to customers.

    Cons

    Not a lot. They were sometimes not good at training at least MY manager LOL in how to be a good manager, but he was the exception, and obviously, I managed.

    Advice to ManagementAdvice

    Not a lot, they sold us and i applaud them -- they wanted to do something no one else had, and they did! they did it first, and they did it best!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Great Company to work for your growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in New York, NY
    Current Employee - Engineer in New York, NY

    I have been working at MetroPCS full-time (more than 3 years)

    Pros

    It is great company among telecom operators to work for.You get lots of flexibility to carry out your duties and ownership of what you are doing.You are entrusted with lot of responsibilities and faith in your abilities which make you do a extra mile for your company.

    Cons

    Small company with limited money to buy new spectrum to expand their network.

    Advice to ManagementAdvice

    Prefect Employer.They are doing great.Beating big names likes APPLE,GOOGLE in their work culture.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Director in Richardson, TX
    Current Employee - Accounting Director in Richardson, TX

    I have been working at MetroPCS full-time (more than 8 years)

    Pros

    Super people
    Honest, straightforward management
    Good benefits
    Reward performance

    Cons

    Acquired by another wireless company
    Integration

    Recommends
    Neutral Outlook
    Approves of CEO

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