MetroPCS Reviews

Updated July 31, 2015
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3.4
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Recommend to a friend
Approve of CEO
MetroPCS Chairman, President, and CEO Roger D. Linquist
Roger D. Linquist
102 Ratings

Pros
  • Great benefits, lots of advancement opportunities (in 13 reviews)

  • Laid back and pretty chill for the most part (in 6 reviews)

Cons
  • Upper management not willing to make relevant adjustments to allow innovation (in 10 reviews)

  • The concept of low-cost provider is overdone (in 5 reviews)

More Pros and Cons

242 Employee Reviews

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  1. store manager

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Philadelphia, PA
    Current Employee - Store Manager in Philadelphia, PA

    I have been working at MetroPCS full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Comission Salary no hourly paid for sick days In controll of amount money made

    Cons

    No discounts Salary means no OT Long hours No time off No benefits I didnt work for a corp store so idk if its different there


  2. salaries

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetroPCS

    Pros

    Good salary, good working environment

    Cons

    Bad lowe and middle management

    Advice to Management

    Watch whats happening around you


  3. Nnanna Onyeka Review

    Current Employee - Medical Billing Specialist in McDonough, GA
    Current Employee - Medical Billing Specialist in McDonough, GA

    I have been working at MetroPCS

    Pros

    The work environment as well as working with others

    Cons

    Dealing with an unpleasant customer


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in El Monte, CA
    Current Employee - Store Manager in El Monte, CA

    I have been working at MetroPCS full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing upper management. Great support. Company is on the way up. Incredible perks and benefits. More than competitive pay. This is a company very interested in continuous training and education.

    Cons

    None so far. I think there could be more training prior to taking over your store but, with the amount of support I've received, it hardly seems necessary


  6. I LOVE MEtroPCS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rancho Cucamonga, CA
    Current Employee - Anonymous Employee in Rancho Cucamonga, CA

    I have been working at MetroPCS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The Best comapany to work for

    Cons

    There are no bad or cons at MetroPCS


  7. Good Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Manager in Charlotte, NC
    Former Employee - Retail Sales Manager in Charlotte, NC

    I worked at MetroPCS

    Pros

    It was a great start salary and there were many opportunities to grow. I was very happy with the hours and the customers who came to shop in the store.

    Cons

    There could have been better loyalty to employees on management's part. Many employees are not given the chance to provide the company's needs well in advance of proper evaluation.

    Advice to Management

    Hiring and firing should not be a frequent habit. You should really use the resources you are given and take every opportunity you get to make leaders out of your veterans.


  8. Not safe and under appreciated.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Store Manager in Philadelphia, PA
    Former Employee - Store Manager in Philadelphia, PA

    I worked at MetroPCS

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Although the base pay isn't great the commission usually helps balance things out.

    Cons

    These stores are usually privately owned by men/women who don't give a damn about anything but making a profit. If you are a female and and manage a store, be sure the store and the management do a good job in ensuring your safety and being honest about your commission.

    Advice to Management

    Your employees are the gears that keep the company going. Appreciate the little guys.


  9. Area Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetroPCS

    Pros

    Good salary Employees Flexibility

    Cons

    The benefits package is not as good


  10. I've worked at MetroPCS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetroPCS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Could open up doors if your store does repairs.

    Cons

    The hours are bad, might as well live there.


  11. Eh. Okay. (Sales Associate)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at MetroPCS part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Relatively decent hours. Pretty strait forward responsibilities, good co-workers. That's about it.

    Cons

    Management sucks. Pay isn't fantastic, even by the stretch of the imagination. Service okay, but products and customers are awful. A little shady on sales techniques. Very undertrained, had to figure it out mostly on my own. Manager lives and manages another store TWO HOURS AWAY! So had to call for help, which sucked because he couldn't always answer the phone. High turnover rate. Hard to up-sale when what's advertised is practically free.

    Advice to Management

    Better training! Management that can assist better and locally. Advertisement could be way better, can't sell if nobody comes in. Listen to those below you, some have great ideas!



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