MetroPCS

www.metropcs.com

MetroPCS Reviews

Updated January 24, 2015
Updated January 24, 2015
155 Reviews
3.3
155 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetroPCS Chairman, President, and CEO Roger D. Linquist
Roger D. Linquist
74 Ratings

Review Highlights

Pros
  • Great benefits, lots of advancement opportunities (in 13 reviews)

  • The ability to move up into management was definitely there (in 4 reviews)


Cons
  • Upper management not willing to make relevant adjustments to allow innovation (in 10 reviews)

  • We were constantly reminded of the fact that we were working for the "low cost provider," affecting each dollar spent (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Easy job, low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Virginia Beach, VA
    Current Employee - Sales Representative in Virginia Beach, VA

    I have been working at MetroPCS part-time (less than an year)

    Pros

    Easy,basic, good enviremont and a great way to work on your customer service skills. Management is very nice and will help work with you and are very understanding.

    Cons

    Low pay, not enough hours, okay management. I have a problem when I sell a galaxy s5, and get nothing for it. Not even, a dollar more. Kinda seems like I can't grow in this company.

    Advice to ManagementAdvice

    Please start a good commission.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Pretty Cool Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - M Sales Associate in Atlanta, GA
    Current Employee - M Sales Associate in Atlanta, GA

    I have been working at MetroPCS full-time (more than an year)

    Pros

    Nice hours, some holidays off & good perks for employees! Since we've joined the T-Mobile umbrella we get better perks. Team commission but I'd prefer individual.

    Cons

    Some of the employees are unmotivated & just coast along on the hard working coworkers backs.

    Advice to ManagementAdvice

    I have a great management team. So no gripes.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetroPCS

    Pros

    Being able to come into a different environment everyday and see something new. Each day was truly something different.

    Cons

    Some customers can be a little rude, pay wasn't to good. Work-life balance was ZERO to none.

    Doesn't Recommend
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    I've loved my time at MPCS, and would recommend it to anyone willing to dive in and work hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetroPCS full-time (more than 3 years)

    Pros

    Rapid growth. Empowered Workforce. Significant Responsibility.

    Cons

    The pay is good, but not great. Limited growth opportunities outside of HQ.

    Recommends
    Positive Outlook
  6.  

    Summary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetroPCS full-time (more than 3 years)

    Pros

    Small company so it is easy to get to know peers and partners in other departments very quickly. The company is very effective at getting word out to customers when there is a new offer which makes sales an easy environment.

    Cons

    Limited options for growth due to the small amount of store. Must be willing to relocate in some cases in order to gain opportunities.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Overall, great company. Managment needs approvements and more incentives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Detroit, MI
    Former Employee - Sales Associate in Detroit, MI

    I worked at MetroPCS full-time (more than an year)

    Pros

    pay, free phone and discounted TMobile service

    Cons

    Retail hours, lack of professional,

    Advice to ManagementAdvice

    stop being lazy and be proactive with training new employees and stop being policital

  8.  

    Retail Store Owner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Not in Portland, OR
    Former Employee - Not in Portland, OR

    I worked at MetroPCS full-time (more than an year)

    Pros

    Freeedom, ability to make your own money

    Cons

    Strong ups and downs. Weeks of slow business followed by days of high activity.

    Doesn't Recommend
    Negative Outlook
  9.  

    Decent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Arlington, TX
    Current Employee - Sales Representative in Arlington, TX

    I have been working at MetroPCS full-time (more than an year)

    Pros

    •Friendly coworkers
    •Relaxed environment
    •Flexible hours
    •New people everyday
    •New locations

    Cons

    •Long hours/low pay
    •Managment irresponsible
    •Staying after open hours
    •Shortstafed at times
    •Managment very picky about employees

    Advice to ManagementAdvice

    Managment should be more helpful and follow company rules.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Dallas, TX
    Current Employee - Sales Representative in Dallas, TX

    I have been working at MetroPCS full-time (more than an year)

    Pros

    Regular pay and good co-workers

    Cons

    The hours were all over the place

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetroPCS

    Pros

    None all is excellent love this company and all benefits

    Cons

    None i had no cons to say about this company at all

    Advice to ManagementAdvice

    Best

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