Metropolitan Family Services

  www.metrofamily.org
  www.metrofamily.org

Metropolitan Family Services Reviews

Updated October 30, 2014
Updated October 30, 2014
10 Reviews
3.2
10 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Richard L Jones PHD
7 Ratings

Employee Reviews

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  1.  

    Passionate about the work and desire to help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metropolitan Family Services full-time (more than an year)

    Pros

    collegial atmosphere, good work/life balance, employees have sincere desire to help in the community. very grassroots oriented, wrap-around social services means a lot of coordination and cooperation between departments.

    Cons

    not a real con, but bec. it is a grassroots/social services nonprofit, salary is not high.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Committed to the Community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager in Chicago, IL
    Current Employee - Case Manager in Chicago, IL

    I have been working at Metropolitan Family Services as an intern (less than an year)

    Pros

    They are very obligated to their clients, Clients satisfaction is first priority.

    Cons

    This particular office doesn't have a high african american employee rate.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    The agency is great, the job and it's expectations are unrealistic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SASS Therapist in Blue Island, IL
    Current Employee - SASS Therapist in Blue Island, IL

    I have been working at Metropolitan Family Services full-time (more than an year)

    Pros

    The team, the administration, the benefits.

    Cons

    Productivity requirements, excess community travel

    Advice to ManagementAdvice

    Find a way to value and increase morale besides productivity based.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Great Potential, but unsatisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metropolitan Family Services full-time (more than an year)

    Pros

    Great concept. My team is awesome and very helpful/ therapeutic

    Cons

    Poor salaries, not competitive, no raises/ bonuses in years.

    Advice to ManagementAdvice

    Office culture is cliqued and separated. Many departments operate in their own capacity, no unity. "Support staff" is not very supportive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great started job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in Chicago, IL
    Former Employee - Coordinator in Chicago, IL

    I worked at Metropolitan Family Services full-time (more than an year)

    Pros

    I loved working here. The mission is great and they really help the community. They take a chance on fresh college grads. Benefits are ok. Building looks really good for a not for profit.

    Cons

    OFice culture is snobby. Be very careful about who you talk to. Management needs improvement. They say there is opportunity for growth but it also has a lot to do with who is willing to help. They don't always pick the best for a promotion.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    The good, the bad, and the so-so....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager in Chicago, IL
    Current Employee - Case Manager in Chicago, IL

    I have been working at Metropolitan Family Services full-time (more than 3 years)

    Pros

    Flexible schedule, good benefits, management is open to hear new ideas, HR hires overqualified staff for open positions, work/life balance is possible, and plenty of help from social workers if you have "problems." What is also great is that they practice self-care a lot, so there are a lot of activites for doing exercise and playing games!

    Cons

    Promotions are hard to come by and it will only happen once every two years. Sad thing is, even if you advnace your career and its not in social work, they diregard your effort to stay in school (if you made the decision to do so) and try to advance in the company. Hard to advance to higher paying positions and tough culture to be around.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Different

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL

    I have been working at Metropolitan Family Services full-time (more than 3 years)

    Pros

    Dedicated employees, great service to clients, good facilities, creative alternative funding streams, highly intelligent upper management.

    Cons

    Non-acceptance of personal fault, inability to evolve in certain aspects of business, favortism, unprofessional nature of some supervisors, outdated approach by site level managers.

    Advice to ManagementAdvice

    Pass along business evolution from the general office to the site level managers, closely monitor the true reasons for turn-over, reign in the attitudes of old timers.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Case Manager in Chicago, IL
    Current Employee - Case Manager in Chicago, IL

    I have been working at Metropolitan Family Services

    Pros

    Staff members are committed to their jobs and serving families and individuals in need of services.

    Cons

    . Rarely had time to take lunch break due to demands of the job. Budget difficulites/cuts were a constant issue.

    Advice to ManagementAdvice

    Devote more time to finding alternative funding sources so that employees are not constantly worried about being laid off.

    Approves of CEO
  10.  

    Good services to client's, poor direct employment acknowledgement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Case Manager in Chicago, IL
    Current Employee - Case Manager in Chicago, IL

    I have been working at Metropolitan Family Services

    Pros

    Outstanding programs and services for the family. Good benefit and salaries.

    Cons

    One of the downsides was the office cliches.

    Advice to ManagementAdvice

    Give the Benefit of the doubt to each employee before making any decision. Specially promotions decisions. Most of the time supervisors want to promote their
    'favorite employee" instead of the one with more experience.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Inmates are running the assylum!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Therapist in Blue Island, IL
    Current Employee - Therapist in Blue Island, IL

    I have been working at Metropolitan Family Services full-time (more than an year)

    Pros

    This company offers decent benefits.

    Cons

    Absolutely horrid, hostile work environment!

    Advice to ManagementAdvice

    Please - for the sake of employees AND clients - address the obvious problem!

    Recommends
    Negative Outlook
    Approves of CEO

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