Metropolitan Family Services Reviews

Updated March 6, 2015
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3.4
13 Reviews
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Richard L Jones PHD
9 Ratings

Employee Reviews

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  1. I mean it is a non profit organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Metropolitan Family Services full-time (more than a year)

    Pros

    There is room for advancement, but you have to network your way there. Benefits are pretty great. Salary is ok.

    Cons

    Salary is not good but not terrible either. Some management need communication training

    Advice to ManagementAdvice

    Possible

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Supportive, challenging, and professional environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Metropolitan Family Services

    Pros

    Supportive, room to grow, encouraging, balanced.

    Cons

    Some departments run too lean. As a nonprofit, salaries are fair but may need some increase to attract more professional HR and IT specialists.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great Staff, No opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metropolitan Family Services full-time (less than a year)

    Pros

    The staff are friendly and the organization has a great mission.

    Cons

    There is little opportunity for growth and advancement. The agency does not help staff pay for continuing education. There is no professional development within agency. High turnover.

    Advice to ManagementAdvice

    Give more incentive for staff to better themselves and invest in their development. Recognize staff hard work and successes.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. Passionate about the work and desire to help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metropolitan Family Services full-time (more than a year)

    Pros

    collegial atmosphere, good work/life balance, employees have sincere desire to help in the community. very grassroots oriented, wrap-around social services means a lot of coordination and cooperation between departments.

    Cons

    not a real con, but bec. it is a grassroots/social services nonprofit, salary is not high.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great Potential, but unsatisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metropolitan Family Services full-time (more than a year)

    Pros

    Great concept. My team is awesome and very helpful/ therapeutic

    Cons

    Poor salaries, not competitive, no raises/ bonuses in years.

    Advice to ManagementAdvice

    Office culture is cliqued and separated. Many departments operate in their own capacity, no unity. "Support staff" is not very supportive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Great started job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in Chicago, IL
    Former Employee - Coordinator in Chicago, IL

    I worked at Metropolitan Family Services full-time (more than a year)

    Pros

    I loved working here. The mission is great and they really help the community. They take a chance on fresh college grads. Benefits are ok. Building looks really good for a not for profit.

    Cons

    OFice culture is snobby. Be very careful about who you talk to. Management needs improvement. They say there is opportunity for growth but it also has a lot to do with who is willing to help. They don't always pick the best for a promotion.

    Recommends
    Negative Outlook
    Approves of CEO
  8. The good, the bad, and the so-so....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager in Chicago, IL
    Current Employee - Case Manager in Chicago, IL

    I have been working at Metropolitan Family Services full-time (more than 3 years)

    Pros

    Flexible schedule, good benefits, management is open to hear new ideas, HR hires overqualified staff for open positions, work/life balance is possible, and plenty of help from social workers if you have "problems." What is also great is that they practice self-care a lot, so there are a lot of activites for doing exercise and playing games!

    Cons

    Promotions are hard to come by and it will only happen once every two years. Sad thing is, even if you advnace your career and its not in social work, they diregard your effort to stay in school (if you made the decision to do so) and try to advance in the company. Hard to advance to higher paying positions and tough culture to be around.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Inmates are running the assylum!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Therapist in Blue Island, IL
    Current Employee - Therapist in Blue Island, IL

    I have been working at Metropolitan Family Services full-time (more than a year)

    Pros

    This company offers decent benefits.

    Cons

    Absolutely horrid, hostile work environment!

    Advice to ManagementAdvice

    Please - for the sake of employees AND clients - address the obvious problem!

    Recommends
    Negative Outlook
    Approves of CEO
  10. Committed to the Community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Case Manager in Chicago, IL
    Current Intern - Case Manager in Chicago, IL

    I have been working at Metropolitan Family Services as an intern (less than a year)

    Pros

    They are very obligated to their clients, Clients satisfaction is first priority.

    Cons

    This particular office doesn't have a high african american employee rate.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful

    The agency is great, the job and it's expectations are unrealistic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SASS Therapist in Blue Island, IL
    Current Employee - SASS Therapist in Blue Island, IL

    I have been working at Metropolitan Family Services full-time (more than a year)

    Pros

    The team, the administration, the benefits.

    Cons

    Productivity requirements, excess community travel

    Advice to ManagementAdvice

    Find a way to value and increase morale besides productivity based.

    Recommends
    Negative Outlook
    Approves of CEO

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