Mexx

www.mexx.com

Mexx Reviews

Updated January 30, 2015
Updated January 30, 2015
39 Reviews
2.5
39 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Douglas Diemoz
9 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Ottawa, ON (Canada)
    Former Employee - Store Manager in Ottawa, ON (Canada)

    I worked at Mexx full-time (less than a year)

    Pros

    paid alright, people where cool, job was mind numbing

    Cons

    they went bankrupt and can no longer pay me

    Advice to ManagementAdvice

    seek companies that are not bankrupt

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sale Manager in Toronto, ON (Canada)
    Former Employee - Sale Manager in Toronto, ON (Canada)

    I worked at Mexx

    Pros

    Very good place to work

    Cons

    Stressful , sale focused. The management put a lot pressure

    Advice to ManagementAdvice

    Closer relationship with emoyelss

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Associate in Kitchener, ON (Canada)
    Current Employee - Full Time Associate in Kitchener, ON (Canada)

    I have been working at Mexx

    Pros

    unfortunately company is closing. had a wonderful experience sad to see it go

    Cons

    Watching executives make decisions that were crippling the stores. losing sight of what are the most important factors to having a successful business. Careless spending. company bankrupt. no severance packages for employees or even promise of vacation pays. owed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    a fun company to work. not great for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in North Toronto, ON (Canada)
    Former Employee - Sales Associate in North Toronto, ON (Canada)

    I worked at Mexx full-time (more than a year)

    Pros

    You get 50% off all merchandise. everything is made with 100% cotton

    Cons

    clothes were overpriced, the company changed.

    Advice to ManagementAdvice

    The company has changed over the last 5 years, not for the better as you can tell, there closing down . If your going to changed the style of a company you might want to take into consideration the price points, and other competition

    Doesn't Recommend
    Negative Outlook
  6.  

    I enjoyed working at Mexx.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mexx

    Pros

    flexible schedule, company values, perks

    Cons

    compensation, leadership, personal growth, culture

  7.  

    Radical change needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Ottawa, ON (Canada)
    Former Employee - Manager in Ottawa, ON (Canada)

    I worked at Mexx full-time (more than a year)

    Pros

    Great team members at store level, good discount and decent product

    Cons

    -No communication from upper management
    -You will only make decent money if upper management 'likes' you personally, it is not based on performance
    - cannot retain staff
    - unable to hire for their stores
    - no bonus
    - no motivation
    - targets are unrealistic
    - everything is done last minute nothing is organized

    Advice to ManagementAdvice

    -create a culture where your employees want to stick around
    - do not make promises you can't keep when it comes to bonus and promotions
    - communicate with your managers, all of them
    - be honest about where the company is headed
    - treat your people with respect
    - develop people and hire promising talent with the intention to develop them instead of hiring not enough people
    - think things through and don't leave everything to the last minute

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    had its ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hamilton, ON (Canada)
    Former Employee - Anonymous Employee in Hamilton, ON (Canada)

    I worked at Mexx part-time

    Pros

    Great co-workers, supportive store managers, generous discount, flexible scheduling

    Cons

    Zero training, high demands from HO, too much blame for poor company performance put on front line employees, too few hours, high turn over, all bonuses have been phased out, very low pay for high stress work, product is not as good as it used to be

    Advice to ManagementAdvice

    Invest in dedicated employees, appreciate your staff, increase pay or bring back bonuses to inspire staff, improve product to increase sales rather than putting all responsibility on store staff,

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Co-manger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager in Montreal, QC (Canada)
    Current Employee - Co-Manager in Montreal, QC (Canada)

    I have been working at Mexx full-time (less than a year)

    Pros

    the DM is an amazing person at Montreal
    the interviewers were very professional
    they matched my salary

    Cons

    - no structure very very very very operational
    - no personal growth
    - they have a value called move with emergency , managers translate it too running around the store like your running for your life it doesn't look good on your staff and you stress your clients
    - the shifts are long I started from 12 pm to 9 pm I had 15 min break and after i finished my shift they ask you to come in at 9AM it was my second day and the manager didn't put me on the schedule no training no info about the company just pitched me on the floor he was just telling me to come in whatever time it worked for him like i'm a seasonal but I was hired as a CO-MANAGER
    - the company got dropped by investors
    - they want to compete with Zara but Inditex is one of the largest fashion retail groups in the world with eight brands no chance there !!!

    Advice to ManagementAdvice

    especially to Anjou store
    - CLEAN YOUR BACK STORE
    - toilets filthy - never seeing something like that in my whole career
    - listen to your staff and stop giving feed back every two seconds and pushing your employee to sell every 5 min
    just let them know what the target is and let them work.
    - the Music is waaaaay to loud and the energy is just stressfull

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Deteriorating company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Toronto, ON (Canada)
    Current Employee - Sales Associate in Toronto, ON (Canada)

    I have been working at Mexx part-time (more than 3 years)

    Pros

    - good for starting off in retail as company offers basic retail training standards

    Cons

    - atmosphere was very unprofessional among management which influenced same atmosphere in staff
    - no room for personal growth
    - commission was discontinued, most likely because company was not making money

    Advice to ManagementAdvice

    - please try to implement culture into the store. i think that will help motivate employees into liking their job

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great workplace, fantastic coworkers, but little room for growth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fashion Consultant in Surrey, BC (Canada)
    Current Employee - Fashion Consultant in Surrey, BC (Canada)

    I have been working at Mexx part-time (more than a year)

    Pros

    Mexx is a great employer to help you learn the ropes of working in the retail industry! You gain an appreciation for the industry, get to stay on top of current trends, and get to work with great coworkers and great customers who - eventually - come back again and again and ask for you by name. As a customer-oriented company, the interaction between yourself and the customer is very important and can be extremely rewarding. You also get to learn typical standards: how to fold shirts properly, sizing protocol, etc.

    The discount at Mexx is also very generous. Employee's can't put items on hold, so make sure you grab your size when the product comes in as it could sell out (head office only sends 1-2 size runs per shipment).

    The management at Mexx is also great! You feel like you're part of the team - might I even say family - and are (mostly) acknowledged for a job well done. Every so often head office makes visits, and you get to meet the executives behind the scenes. They are all friendly, and remember you for their next visits.

    Scheduling is pretty flexible. You can request days off/change shifts, but it is not a guarantee. Hours are minimal during the off-season, however.

    Lastly, Mexx has a great culture of honesty and does not tolerate workplace gossip. They encourage everyone to work as a team, which is not common in the industry.

    Cons

    After working at Mexx for awhile, your actions become autonomous. It is a routine you do over and over, and gets very boring, very quickly. Especially during slower times when there are no customers in the store and standards are pristine, you are still expected to be busy.

    The rewards program is also flawed. They have taken out commission in favour of competitions. They pit stores against each other and offer store-level rewards for the top stores for conversion rates, percentage over target, visit value or other Key Performance Indicators. It is hard to win these at low-traffic stores, such as Guildford, in comparison to the much busier stores - Metrotown.

    Opportunity for growth is low. The company seems to prefer to hire externally than promote from within. Performance reviews are also not done for fashion consultants, so it is sometimes difficult to get feedback on progress from management.

    On-call shifts are usually a nightmare. Mexx expects you to contact them two hours prior to your tentative shift to see if you are needed. Though you are often not (unless it is during the holidays or someone calls in sick) called in, you can't plan anything out of work in case you actually do get called in.

    The pay is the major downfall. When working at Mexx, you are selling a product AND providing a service. As a customer-oriented customer, you greet customers, follow up on them, assist them in the fits, process their transactions, steam their clothes if requested, maintain the visual standards of the store, and much, much more. The pay rate is minimum wage (FC) and I have not heard of a raise yet.

    Advice to ManagementAdvice

    Fix your rewards program. Consider bonuses, raises and promotions as compared to unfair competitions. Reward staff for their success and continuously acknowledge it.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Mexx? Share Your Experiences

Mexx

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.