Michaels Stores

  www.michaels.com
  www.michaels.com

Michaels Stores Reviews in Irving, TX

Updated November 3, 2014
Updated November 3, 2014
1,031 Reviews
2.9
1,031 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Chuck Rubin
171 Ratings

Review Highlights

Pros
  • Employee discount is OK, not as much as other retailers but also better than nothing (in 83 reviews)

  • I liked the people I worked with and working around arts and crafts (in 22 reviews)


Cons
  • Benefits for part time is not so great - maybe they could offer full time benefits to (in 73 reviews)

  • If you are not a manager of a department or of the whole store, you will not be full time (in 70 reviews)

More Highlights

40 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator in Irving, TX
    Former Employee - Systems Administrator in Irving, TX

    I worked at Michaels Stores full-time (more than an year)

    Pros

    The atmosphere is amazing. There are always fun contests and events happening at the World headquarters.

    Cons

    middle Management could of been better.

    Recommends
  2. 2 people found this helpful  

    Over worked and loves to blame others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX

    I worked at Michaels Stores full-time (less than an year)

    Pros

    large company, can meet new people and co-workers. Access to cafe which was nice considering I never had time to even enjoy an actual lunch hour

    Cons

    poor guidance, hired and given brief training then expected to know everything. Most where scared of upper management and would stress out highly over everything, even things out of anyone's control. Truly over worked and micro managed, if managers actually tried or listen to their employees on opinions then some things could of worked better.

    Advice to ManagementAdvice

    don't give up to quickly on people and doubt them for every small mishap. Create an actual training program specific to departments.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Decent company but very challenging work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Designer in Irving, TX
    Former Employee - Product Designer in Irving, TX

    I worked at Michaels Stores full-time (more than 3 years)

    Pros

    Solid and secure company. The corporate culture has experienced some much needed overhauling. A lot of those who were part of the problem have been dismissed by the new CEO. I experienced great working relationships with my buyers and project managers but I had to work at it. The benefits are decent. There are a lot of opportunities to travel domestically and internationally. Great place to gain experience and knowledge of several different craft products and categories. Compensation tends to be above average. Annual pay increases and bonus compensation may not be ideal but at least you get them in what can be considered a soft industry.

    Cons

    For people on the merchandising side of the business you've got to have a strong personality if you want to be successful here. The buyers can be very demanding and their expectations perhaps a bit unrealistic. The people you work alongside in your category can also be very competitive. For product designers, the work load is intense and the stress level very high. Performance expectations can be unrealistic. The managers have a hard time dealing with complaints. They prefer employees who pretend to be happy. Your attitude matters more to them than your talent (I've actually heard them say this). Politics here can be very taxing. So the favorite advice provided from management is to "manage your perception". Upward mobility in the design studio is difficult - experience gives way to favoritism. True "leadership" is lacking with the current group of managers. They know how to 'manage' but leave a lot to be desired in terms of being a true source of inspiration and trust.

    Advice to ManagementAdvice

    To design management: Relax. Let go of the obsession with control. You're in the craft business not the military. The structure doesn't have to be so tight. You're stifling creativity rather than fostering it. You can't control or put demands on the attitudes of your direct reports. Talent DOES matter and the right attitude can be cultivated by managers who know how to lead rather than just delegate tasks. Show a sincere level of caring to help your direct reports be in the best position to succeed on multiple levels rather than only complete their tasks for you. Giving unchallengeable advice you believe is right isn't the solution. Listen intently and do not devalue the input of your direct report no matter how absurd you think it may be. They're trying to tell you something. It's your responsibility as a leader to listen.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Last of vision, lack of execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX

    I worked at Michaels Stores full-time (more than 5 years)

    Pros

    Employees care and try to do the right thing

    Cons

    Turnover at the Exec level has cause confusion and fear in employees.

    Advice to ManagementAdvice

    If you are going to say you have open communication is has to be across the board, not just on the non-important items.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Good company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager in Irving, TX
    Current Employee - IT Project Manager in Irving, TX

    I have been working at Michaels Stores as a contractor (more than an year)

    Pros

    Culture, Various Systems, Best Retail industry experience

    Cons

    Integrated systems, not Technology oriented

    Recommends
  7. 1 person found this helpful  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at Michaels Stores full-time (less than an year)

    Pros

    Summer hours and relaxed dress code

    Cons

    Huge workload, to many systems used to manage inventory and write orders.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Can be a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in Irving, TX
    Former Employee - Finance in Irving, TX

    I worked at Michaels Stores full-time (more than 5 years)

    Pros

    Great people to work with, Most people have a passion for the business.

    Cons

    work/home balance not equal but that's retail

    Advice to ManagementAdvice

    Take care of your people

    Recommends
    Disapproves of CEO
  9. 4 people found this helpful  

    Where Creativity goes to die.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Irving, TX
    Current Employee - Anonymous in Irving, TX

    I have been working at Michaels Stores full-time (more than 5 years)

    Pros

    The Design Studio had the most talented people I have ever met and worked with.

    Cons

    The leadership is a joke. I've never met more unethical people in my life. They have no idea what true leadership looks like. They disrespect people that have good work ethics. They lie and mislead their employees into thinking they can move up in the company when they have no intentions of promoting anyone based on job performance, dedication, or skills. If you lower your standards/ethics and play their games, you can be promoted. The leadership there rewards those that spy and report on others. Its full of favoritism and shady politics. They preach work/ life balance but do not support it. The workload is overwhelming. Employees are expected to do the workload of at least two people. You will be reminded often, how many people are waiting for your job and how quickly you could be replaced.

    Advice to ManagementAdvice

    Change the culture there. Those in leadership roles are allowed to treat their employees with disrespect. It's a very caddy atmosphere there. Leadership that actually cared and lead by example would be a good place to start.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Michaels is overall a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Irving, TX
    Former Employee - Administrative Assistant in Irving, TX

    I worked at Michaels Stores full-time (more than 10 years)

    Pros

    Great corporate atmosphere and working environment. Organizations have really starting working together vs. when I started in 2000. Insurance and most benefit are great. Corporate discounts.

    Cons

    Need to improve their vacation policy. Weak HR department to deal with.

    Advice to ManagementAdvice

    Improve their open door policy. Very few people actually trust HR. Make flex time year round. Get out and really get to know the individuals working in the company.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Horrible management in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Irving, TX
    Former Employee - Project Manager in Irving, TX

    I worked at Michaels Stores (more than an year)

    Pros

    Good hourly pay to contractors. They do pay OT to contractors. They treat contractors equally as full time employees.

    Cons

    Horrible management, no stable processes. Bad vendor management, hard to manage projects in a multiple vendors environment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Michaels Stores Photos

Outside of a Michaels store located in Eden Prairie, Minnesota.
Michaels 135 Promenade Blvd.
Willow Grove!

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