Michaels Stores

  www.michaels.com
  www.michaels.com

Michaels Stores Reviews in Jacksonville, FL

Updated September 30, 2014
Updated September 30, 2014
984 Reviews
2.9
984 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Chuck Rubin
155 Ratings

Review Highlights

Pros
  • Employee discount is OK, not as much as other retailers but also better than nothing (in 82 reviews)

  • I liked the people I worked with and working around arts and crafts (in 22 reviews)


Cons
  • Benefits for part time is not so great - maybe they could offer full time benefits to (in 72 reviews)

  • If you are not a manager of a department or of the whole store, you will not be full time (in 70 reviews)

More Highlights

5 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Michael's isn't well organized or efficient, so good management really matters.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Jacksonville, FL
    Current Employee - Sales Associate/Cashier in Jacksonville, FL

    I have been working at Michaels Stores part-time (more than an year)

    Pros

    You have the potential to work a lot of different jobs around the store which is good for experience on your resume. The pay is slightly over Florida minimum wage. Part-time is close to 15 hours a week, sometimes more sometimes less depending on the season.

    Cons

    The company doesn't give enough hours to management, so on weekdays there are only four people in the store most of time. One sales associate, one manager, one framer, and one cashier. It feels like you're in a sinking ship every time you clock in. It's very stressful and expectations are way too high especially because training is about 15 minutes if that and then it's your job to figure out the rest. The company doesn't give management very much money to give in terms of raises, so you're most likely going to get screwed over badly no matter how hard you work and how long you work there. You can get in a lot of trouble for not getting enough emails from customers.

    Advice to ManagementAdvice

    Treating your employees with respect and making sure they are taken care of will make the store a much better place. When employees are happy, it will show and then customers will see that. If the store has a specific coupon policy, make sure it is clearly visible to where a cashier can point to it if the customers don't believe them. If email collections are so important, don't make coupons available online or don't make email collection mandatory at all. Better yet make sure the cashier/sales associate is asking for the customer's email every time, but if the customer says "no" then don't take it out on the employee. Give the store carts just for people working freight, they end up taking the carts that the customers use and then customers walk around with everything in their arms. Make sure even on weekdays that there are enough employees in the store, if someone can take care of go backs while the other person recovers the store/ is back up cashier, then task can be complete without everyone running around and not having time for customer interaction.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Front line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Line in Jacksonville, FL
    Current Employee - Front Line in Jacksonville, FL

    I have been working at Michaels Stores as a contractor (more than an year)

    Pros

    Good company fun to play with crafts

    Cons

    Didnt work with you on work hours

    Advice to ManagementAdvice

    Listen to the co workers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Management needed to be properly trained. Trying to make every employee cry because you yell at them is not effective.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Saint Augustine, FL
    Former Employee - Sales Associate/Cashier in Saint Augustine, FL

    I worked at Michaels Stores full-time (more than an year)

    Pros

    I enjoyed selling and stocking the product.

    Cons

    Pay is horrible. They are still hiring in at the same rate as they were in 2003.

    Advice to ManagementAdvice

    Train better, more effective and pay a decent wage.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    totally amazing! i love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Fleming Island, FL
    Former Employee - Cashier in Fleming Island, FL

    I worked at Michaels Stores part-time (less than an year)

    Pros

    discounts are good, bout 10 percent off

    Cons

    alot of old people go there

    Advice to ManagementAdvice

    npthing bad or good to report

    Recommends
    Positive Outlook
  6. 3 people found this helpful  

    Corporate Office needs a wake-up call

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Jacksonville, FL
    Former Employee - Sales Associate in Jacksonville, FL

    I worked at Michaels Stores part-time

    Pros

    The store manager, all managers work just as hard as the regular employees, sometimes harder.

    Cons

    Corporate has no clue how their policies affect their employees in all levels. They hire too many employees, knowing that most of them will get so few hours they will quit. (My scenario) Their stores will never run efficiently with their "first class service" because of their greediness. Only managers are full-time. Regular employees are part time, the store is understaffed, so you have to work your rear end off & try to do 3 things at once, while they get a few more bucks in their pocket because they didn't have to pay one or 2 more people to get things done up to their standards. So they end up with a line of disgruntled customers with one cashier, & disgruntled employees who see that there is no way to have the store run properly with too few employees working. It's hot in the store in the Summer-corporate is saving a few bucks by saving on the a/c, but at what cost?

    Advice to ManagementAdvice

    Wake up, corporate office!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Michaels Stores Photos

Outside of a Michaels store located in Eden Prairie, Minnesota.
Michaels 135 Promenade Blvd.
Willow Grove!

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