Michaels Stores Reviews in Los Angeles, CA

Updated August 9, 2014
Updated August 9, 2014
928 Reviews

2.8
928 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Chuck Rubin
130 Ratings

Review Highlights

Pros
  • The employee discount is good, especially the associate appreciation discounts offered seasonally (in 58 reviews)

  • I liked the people I worked with and working around arts and crafts (in 20 reviews)


Cons
  • Even for full-time associates, don't expect 40 hours a week unless it's peak season (in 64 reviews)

  • Benefits for part time is not so great - maybe they could offer full time benefits to (in 64 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Just what I expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier  in  Van Nuys, CA
    Former Employee - Sales Associate/Cashier in Van Nuys, CA

    I worked at Michaels Stores part-time for more than a year

    Pros

    Interesting store. Decent employee discounts if you like arts and crafts. The customers are usually interesting characters like lofty liberal thinking artists, or maybe even the really sweet grandma, or the nice girl from class that bakes cookies for her classmates on special occasions.

    Cons

    Understaffed and unreal workload. Management can keep pushing employees and asking them to finish their tasks but it's just not gonna happen if there aren't enough people. But. This is normal with retail stores.

    Advice to ManagementAdvice

    Don't be so stingy with hours. You gotta spend money on a sufficient number of associates on the floor to increase chances of actually seeing profits and making sales quotas.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    It's a decent retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Brea, CA
    Former Employee - Sales Associate in Brea, CA

    I worked at Michaels Stores part-time for more than 5 years

    Pros

    You are constantly learning new thing which keeps you interested in developing greater knowledge. If you are competent you can work a variety of tasks within the store and grow into higher positions.

    Cons

    With any job it is easy to get comfortable in a position that might not lead to any future career success. If you are looking to get into the corporate world of Michaels I suggest starting from outside the retail stores.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Overall great team of co-workers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Tustin, CA
    Current Employee - Sales Associate in Tustin, CA

    I have been working at Michaels Stores part-time for more than a year

    Pros

    Great team work. Wonderful co-workers.

    Cons

    No training what-so-ever. Not many hours (typically 4 hour shifts of maybe 3-4 days a week). Very low-paying for the work put forth. Not enough coverage on floor/ registers. Not enough time to complete tasks and have great customer service.

    Advice to ManagementAdvice

    Train employees on policies, procedures, S.O.P.s. When a "Captain" is assigned to an area, make sure the Supervisor is allowing for the duties to actually get done in their area. Higher wages would be advisable for keeping key employees hired!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    less than stellar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  West Covina, CA
    Former Employee - Sales Associate in West Covina, CA

    I worked at Michaels Stores part-time for more than 3 years

    Pros

    great people, great products, and the employee discount is fair

    Cons

    horrible policies and practices make it almost impossible to advance in a "career" here. hours can vary drastically week to week which really screws with the work load

    Advice to ManagementAdvice

    Hint: Take a good look at those who work hardest because they just might be looking for a chance to advance. Don't miss the oppertunity to advance the great ones before they up and leave to FAIRER & GREENER pastures!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Very demanding high-volume manufacturing environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality  in  City of Industry, CA
    Former Employee - Quality in City of Industry, CA

    I worked at Michaels Stores full-time for more than 5 years

    Pros

    Most workers are long time employees and are generally very friendly and helpful

    Cons

    Artistree is the custom picture framing division of Michael's Stores Inc. or "Michael's Arts and Crafts".

    Daily production goals are unrealistic and leave NO room for error, which breeds paranoia in the factory full of mostly unskilled labor workers. When individual production numbers are not met consistently, workers have been written up and then fired. Recruitment has been difficult because few people can meet the standard, and those that do, can't handle the fast paced, demanding enviorment long-term.

    Promotion opportunities are available within the factory
    Average compensation for unskilled work
    Company does offer paid time-off, and partial medical, dental, vision

    Advice to ManagementAdvice

    Per person production goals should be lowered.

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful  

    it's not the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Granada Hills, CA
    Current Employee - Sales Associate in Granada Hills, CA

    I have been working at Michaels Stores part-time for more than a year

    Pros

    I really like working around the environment I pretty much know where everything is at, it's a pretty easy job for me

    Cons

    the schedule is horrible, the pay isn't very good considering you're doing a lot of work in a four hour shift, don't expect full time hours that's only for management or some cem's, they play favorites a lot, If you don't make the money planned for the day and have a closing shift expect being rushed out

    Advice to ManagementAdvice

    give the people who deserve more hours more hours

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Rotating store manager for large volume store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Experience Manager  in  Ventura, CA
    Former Employee - Customer Experience Manager in Ventura, CA

    I worked at Michaels Stores part-time for more than a year

    Pros

    You get an employee discount.

    Cons

    Say goodbye to weekends, holidays, and any of your family time.

    Advice to ManagementAdvice

    Get the schedules out on time, Manager get hands on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    For retail it is not a bad place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Foothill Ranch, CA
    Current Employee - General Manager in Foothill Ranch, CA

    I have been working at Michaels Stores full-time for more than a year

    Pros

    Many great people to work with and work for.

    Cons

    It's retail. The commute is horrible and there is not a great work/life balance.

    Advice to ManagementAdvice

    Corporate places too much of an emphasis on what they think, rather than what they know. The answers come from the stores, not to the stores

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Unsatisfied Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Tustin, CA
    Current Employee - Sales Associate in Tustin, CA

    I have been working at Michaels Stores part-time for more than 3 years

    Pros

    Flexibility in schedule. Great co-workers. Nice products.

    Cons

    Although Michaels has always been understanding of my limited availability there have been many times over my three years there where I would get anywhere from 1-5 shifts a week. Being a family woman such unpredictability makes it difficult to know how much money you'll have to pay your bills. Michaels is known for its lack of training new hires and for giving new employees, especially seasonal ones, more hours than its long term employees. There are rarely enough people to work the sales floor during the day leaving too much mess for the closing team. Their bins out on the sidewalk are precariously put together and there is too much weight stacked on it causing injury to some closing team members either through the bins running over their feet, items falling on them, or back injury from pulling them in every night. You are not likely to be promoted from the inside but at least can expect a yearly raise if you really bust your butt. Do not expect recognition for your hard work as, sadly, management does not seem to care enough to give it.

    Advice to ManagementAdvice

    Train your new employees better. Spend some money on better storage for the sidewalk to avoid employee injury. Do something for your employees of the month or employees celebrating their anniversary there. Use some money on putting at least 2 more people on the sales floor during the day. Give more predictable hours. Make a 2 week schedule so people are not left waiting to figure out if they work or not a few days after they receive their schedule. And provide more opportunities for your employees to move up into management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    the people you work with are very nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Associate  in  Los Angeles, CA
    Former Employee - Stock Associate in Los Angeles, CA

    I worked at Michaels Stores part-time for less than a year

    Pros

    the people on the floor look after each other

    Cons

    they have too many shifts, and they keep switching around

    Advice to ManagementAdvice

    keep shifts constant; huge turn around because by moving hours people can't go to school or get a second job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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