Michaels Stores Reviews

Updated June 29, 2015
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3.0
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Chuck Rubin
273 Ratings

Pros
  • The employee discount is useful if you're an artist (in 85 reviews)

  • arts and crafts enthusiasts ideal job (in 22 reviews)

Cons
  • part-time medical benefits being taken away (in 76 reviews)

  • We've lost 5 amazing people just this year because they left to pursue other jobs that hired them full time with a crap ton more money (in 74 reviews)

More Pros and Cons

1,367 Employee Reviews

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  1. Helpful (3)

    Hard work pays off...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Littleton, CO
    Current Employee - Assistant Store Manager in Littleton, CO

    I have been working at Michaels Stores full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun environment, good benefits, great opportunities to get promoted if you are a hard worker!

    Cons

    There is little consistency in schedules until you are a full time or salaried. Its retail, comes with the territory! Sometimes there is far more work to be done than there are hours in the day!


  2. I love my job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Tustin, CA
    Current Employee - Cashier in Tustin, CA

    I have been working at Michaels Stores

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The atmosphere is very bright and optimistic, my coworkers are lovely people and I enjoy working and talking with them, we sell honestly good products that inspire creativity, and it's wonderful to see people happy with their purchase and what they plan to make with it. I've heard many sweet wedding stories, people making the most intricate designs or the most darling. I love my job.

    Cons

    They hire a lot of part time workers so hours are sparse unless you've specialized in a class or a department like framing.

    Advice to Management

    The management at the michaels I work at is the best. They are so supportive and kind and upbeat, and genuinely care about you.


  3. cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores

    Recommends
    Recommends

    Pros

    Yes I am a real person, and yes this store has been awesome to work for. It has been the most rewarding process while studying in school. They work around all availability, the hours are there if you want them during peak seasons too. Because of this store I grew as a person and a employee. The Good outweighs the Bad every time.

    Cons

    Customer Service isn't for everyone, and if you work here you need to have some form of good foundation to be able to help customers. Not every experience is good, there will always be that one customer that you just can't believe acts a certain way and you have to allow them to. But it's rare, Michael's has a happy and welcoming environment.

    Advice to Management

    The outlook for what's best for Michael's is what they focus on, focus on the employees individually and it will be a well rounded best for everyone and the greater good. Communication is so important and how you communicate even more.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Side Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    30% discount
    Helping people understand new things about arts and crafts
    Spreading creativity
    Working with people with a similar passion for art/crafting
    Learning new crafting skills, expanding current skills
    Great custom framing work
    Supportive management

    Cons

    Consistently understaffed
    Most stores cut corners on policy
    High turnover rate
    Little possibility for a substantial raise
    Minimal training
    Scheduling mishaps (being scheduled when not available, not being scheduled long enough for an event & required to stay to finish it, etc.)
    High expectations with little possibility for completion
    Poor communication among management & staff
    Large focus on email collection
    Changes in company policy with little to no explanation as to why or full detail disclosure

    Advice to Management

    Keep communication flowing
    Train associates & cashiers more thoroughly
    Keep associates & managers in the loop with corporate-mandated changes


  6. Tough to Say

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Everything
    Current Employee - Everything

    I have been working at Michaels Stores

    Recommends
    Recommends

    Pros

    Family atmosphere
    great employees (usually)
    amazing discount
    customers are easy to deal with
    always job opportunities

    Cons

    Management is not always on the same page
    The pay rate is not that great
    I feel like i do more work than i should be for the amount i'm being paid
    not enough payroll, or employees.

    Advice to Management

    Communicate more, hire pay raise and give more payroll!! You want happy customers but our customers are not happy because there is NEVER enough staff on.


  7. Michael

    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores

    Pros

    friendly co workers, fun atmosphere

    Cons

    working in the framing department can get stressful since you are working with people's art


  8. A lot of variety daily

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Framing Department Manager in Houston, TX
    Current Employee - Framing Department Manager in Houston, TX

    I have been working at Michaels Stores full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    New and different projects come through the door constantly causing you to learn, grow and adapt constantly. Managers step in to help when a line forms for frames and production has reached a 'need help' level. Help comes when asked for, other more experienced framers at other stores will provide solution information when asked. Customers are in a good mood most of the time and very happy to get their item framed well. I've done 900 frames there in 2 years, so there are a large number of different things to frame.

    Cons

    Sales goals are very high and with framing costs going up, production and sales goals going up, pay remains the same. The pay is not enough to get my own place or cover the cost of living. Doing this job alone every day is very fast paced and almost too much because as only a 1 man operation; production, sales, recovery and receiving as well as clean up, paperwork and supply inventory and ordering must all be done back and forth ongoing. When in the shop, no one is at the counter or aisles, when at the counter no one is producing at the shop. Numerous times 2 things have to be done at the same time and it makes for a stressful day meeting both goals since each mutually excludes the completion of the other. (with only 1 person working in framing). New HS age associates are hired but know nothing all new and there's no time to train them so the error rate when ordering, (measuring) and production errors with mounting is high.

    Advice to Management

    Minimum 2 people in the department at all times, not one. Adjust the sales goal to the demographic area. A small town given the same sales goal as an affluent suburb is not realistic.


  9. Pretty good, nice basic job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Destin, FL
    Former Employee - Sales Associate/Cashier in Destin, FL

    I worked at Michaels Stores part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Better pay than other retail places
    Great employee discount
    Fun customers (half of the time)

    Cons

    No room for promotion
    They don't care about YOU as an employee
    Stressful environment
    Basically no training
    The hours were always so low, so you never made any money

    Advice to Management

    Care about your employees more (maybe learn their names, I heard my top manager say 'hey can you cover for whats her face tomorrow?')


  10. Decent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly Management and a nice atmosphere that comes along with the job

    Cons

    Low pay and low hours to keep you from reaching full-time benefits


  11. Replenishment associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Loved the job. Loved my coworkers. Loved stocking the shelves. The two different managers I had were cool. Clean, beautiful store. Fun environment. Great part-time job for creative person.

    Cons

    Pay is low. Very few full-time positions. The District Manager was an evil human being!!! I heard through the grapevine that he got fired.(There is a God after all!!!)

    Advice to Management

    Pay a little better than minimum wage please!



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