Michaels Stores Reviews

Updated March 26, 2015
1190 reviews filtered by
  • Any Location
  • Any Job Title
3.0
1,190 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Chuck Rubin
220 Ratings

Pros
  • Employee discount is OK, not as much as other retailers but also better than nothing (in 85 reviews)

  • I liked the people I worked with and working around arts and crafts (in 22 reviews)

Cons
  • Benefits for part time is not so great - maybe they could offer full time benefits to (in 76 reviews)

  • People who have been there nearly a decade still don't get full time (in 74 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful

    Unrealistic dead lines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Replenishment Associate in Hoffman Estates, IL
    Current Employee - Replenishment Associate in Hoffman Estates, IL

    I have been working at Michaels Stores part-time (more than a year)

    Pros

    The work is easy enough your stocking shelves

    Cons

    They have these unrealistic dead lines that they made up in a perfect store.

    Advice to ManagementAdvice

    Lighten up on the dead lines.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. Great place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores

    Pros

    Great place to work for

    Cons

    Can't really think of any

    Recommends
    Positive Outlook
    Approves of CEO
  3. Michaels is a fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Experience Manager in Corona, CA
    Current Employee - Customer Experience Manager in Corona, CA

    I have been working at Michaels Stores full-time (more than 3 years)

    Pros

    There is always something to do

    Cons

    Company programs change a lot

    Advice to ManagementAdvice

    Put in a little more work to help the customer

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. This is really a great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Replenishment Associate in Atlanta, GA
    Current Employee - Replenishment Associate in Atlanta, GA

    I have been working at Michaels Stores

    Pros

    Very flexible and will to move you up within the company.

    Cons

    Like most companies communication from corporate is poor.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Entry level cashier position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores part-time (more than 3 years)

    Pros

    Nice 2nd job or seasonal for Christmas.

    Cons

    in off season, 4 hour shifts were common. Often times only 3 days a week.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. General Manager for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Generlal Manager in Grand Rapids, MI
    Current Employee - Generlal Manager in Grand Rapids, MI

    I have been working at Michaels Stores full-time (more than 5 years)

    Pros

    Great craft supplies and merchandise. Good work environment.

    Cons

    Payroll and labor for the stores is very tight

    Advice to ManagementAdvice

    Great company over all during the time I was there.

    Recommends
    Positive Outlook
    Approves of CEO
  8. it only lasted for the ending of 2010 for Michaels .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores

    Pros

    it was my first job

    Cons

    it was not will keeping up with personal

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. It was an interesting experience compared to my past retail jobs, and a nice place to work for.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores

    Pros

    Customers, it was a different experience and had interesting stuff.

    Cons

    Fellow workers, low pay. Boss got rid of me after I suffered an off-duty injury.

    Advice to ManagementAdvice

    I hope for better communication between workers and staff.

  10. 1 person found this helpful

    Just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Team in Gilbert, AZ
    Current Employee - Management Team in Gilbert, AZ

    I have been working at Michaels Stores full-time (more than 5 years)

    Pros

    The employee discount is amazing. Lots of opportunities to learn new crafts and other ways to use products besides how they were meant to be used. Always a lot of new products each season. Most of the time the customers are great to work with.

    Cons

    Never enough hours for most employees, very few full time positions. Too few employees wearing too many hats without any consistent training from location to location. Too much emphasis is now being put on email collection instead of great customer service. Cashiers are now being threatened with loss of jobs if they don't get a certain weekly percentage of "new" emails collected. returning customer emails don't count in this goal, they must be only new emails. This is extremely hard to do in locations with a high volume of repeat customers.

    Advice to ManagementAdvice

    Over the years I have worked with Michaels (yes I am a loyal employee most of the time) I have seen managers come and go, but no two seem to have the same goals or ways of meeting the goals to make the stores consistent and easy to shop. All new employees are fed the line; ""Michaels is "fun" place to work, we sell googly eyes and craft paint." or some similar version depending on the manager. A lot of times this is not true due to the stress level of the demands placed on both the store management teams and the hourly employees. The only real perk is the employee discount.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Inconstancy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Custom Framer
    Current Employee - Custom Framer

    I have been working at Michaels Stores part-time (more than a year)

    Pros

    Fun environment
    Yearly raise
    That's it

    Cons

    Management doesn't see eye to eye
    A lot of gossip
    Inconsistent
    Uncomfortable mats for cashiers
    Little hours

    Advice to ManagementAdvice

    Be more consistent

    Doesn't Recommend
    Neutral Outlook

Michaels Stores Photos

Work at Michaels Stores? Share Your Experiences

Michaels Stores

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.