Michaels Stores Reviews

Updated August 26, 2015
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3.0
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Chuck Rubin
305 Ratings

Pros
  • The employee discount is useful if you're an artist (in 85 reviews)

  • arts and crafts enthusiasts ideal job (in 22 reviews)

Cons
  • part-time medical benefits being taken away (in 76 reviews)

  • We've lost 5 amazing people just this year because they left to pursue other jobs that hired them full time with a crap ton more money (in 74 reviews)

More Pros and Cons

1,490 Employee Reviews

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  1. Great people and great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Los Angeles, CA
    Former Employee - Assistant Store Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels Stores full-time (Less than a year)

    Pros

    People are great from corporate to cashiers. I loved working there just got a better offer elsewhere

    Cons

    As ASM there's very little managing but a lot of working processes and tasks. Not that that's bad just didn't expect that.


  2. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic company very good with working with your sched

    Cons

    Not enough pay or room to grow with the company pretty much at a stand still


  3. Michaels Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Reno, NV
    Former Employee - Sales Associate/Cashier in Reno, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a fun store to work in, and the products are great.

    Cons

    The main drawback involved the payroll situation and continuously feeling as though we were understaffed. As associates we felt that and customers were upset and felt that way, too.


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  5. Awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores full-time

    Pros

    Fun atmosphere great people good experience

    Cons

    Pay is iffy lazy people

    Advice to Management

    More recognition where deserved hours


  6. Private Brand Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Brand Manager in Irving, TX
    Current Employee - Private Brand Manager in Irving, TX
    Recommends
    Positive Outlook

    I have been working at Michaels Stores full-time (More than 8 years)

    Pros

    promotes within, strong sales and benefits

    Cons

    Poor systems and process increases the amount of time to get the job done

    Advice to Management

    simplify!


  7. Like a kid in a candy store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience Associate in Murphy, TX
    Former Employee - Customer Experience Associate in Murphy, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    I am the crafty type of person. I always have a project (or several) going on. So working at a craft store, I felt like a kid in a candy shop. The management was pretty good to. I became personal friends with 3 out of the 4 bosses I had during my time there. They saw that I was an excellent worker and I became the person who always trained the new hires. Which I loved doing. My co-workers were mostly pretty cool too. We had a weirdo or two, but I never had any problems with them. They were also very accommodating with the scheduling. They worked around my basketball games, and later, my EMT classes. Best first job ever! - Great environment - Flexible scheduling - Nice managers/co-workers - 25% off employee discount

    Cons

    Customers. Sometimes you have fun helping them, sometimes not so much. But that's the case anywhere, right? Most of them aren't so bad if you just stay professional. Another thing I disliked was asking people to give us their email address. But just be nice about it. If the customer will give it, great! If not just move on, no biggie. If you skip it on EVERY transaction because you don't like asking then management will pressure you a little bit because its part of how the employees and the stores are evaluated. - Customers - Asking for emails


  8. IT Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great company culture and work atmosphere! Business casual all week (jeans and a polo/button up)

    Cons

    Not really any I can recall. I was pretty happy there!


  9. Replenishment Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Replenishment Manager in Tampa, FL
    Former Employee - Replenishment Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels Stores (More than a year)

    Pros

    Hours: Mon - Fri Early morning shift depending on truck times. Plenty of opportunity for advancement. Corporate really does listen to employee and customer suggestions; they are always striving for the very best shopping experience with the latest merchandise.

    Cons

    Budget budget budget!!! Sales mean more hours for employees, but if the sales are low expect to send a few people home. Everything is timed: unloading the truck, separating all items, putting out merchandise, plan-o-grams, etc.

    Advice to Management

    Include EVERYONE in the store in meetings and HR or corporate messages. Expect nothing less than 100% from everyone and strive for moving everyone up in position.


  10. Cares about employees

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores part-time

    Pros

    Opportunity to advance in the company.

    Cons

    As in all other workplaces there are employees that dampen the atmosphere.


  11. Helpful (2)

    Great Place for Students to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PT Customer Experience Manager in Wilkes-Barre, PA
    Former Employee - PT Customer Experience Manager in Wilkes-Barre, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than 8 years)

    Pros

    I started working at Michael's in 2002 as a cashier and ended my time with the company in 2011 as Customer Experience Manager. My management and co-workers were like family. Store was managed fairly well. As a student working here part-time, they were extremely helpful if I needed time off for school. Work was enjoyable, nice place for part-time.

    Cons

    In 2010-2011, the company started to change overall. This led to part-time employees getting as little as 4 hours per week sometimes. Left in 2011 to pursue a full-time opportunity.



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