Michaels Stores

www.michaels.com

Michaels Stores Reviews

Updated January 26, 2015
Updated January 26, 2015
1,105 Reviews
2.9
1,105 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Chuck Rubin
195 Ratings

Review Highlights

Pros
  • Employee discount is OK, not as much as other retailers but also better than nothing (in 85 reviews)

  • I liked the people I worked with and working around arts and crafts (in 22 reviews)


Cons
  • Benefits for part time is not so great - maybe they could offer full time benefits to (in 76 reviews)

  • People who have been there nearly a decade still don't get full time (in 74 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good match for me at Michaels corporate support center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Irving, TX
    Current Employee - Director in Irving, TX

    I have been working at Michaels Stores full-time (more than 3 years)

    Pros

    Good location and mostly friendly people. I can relate to the customer. Bonus program for corporate managers can deliver strong $ when company performs well.

    Cons

    Poor IT department - very little knowledge retention, everything requires a ticket to be submitted and its sheer luck if it gets assigned to the right area, departments have no clear contacts or relationships with IT team.
    Overly reactive to day-to-day sales results.

    Advice to ManagementAdvice

    Figure out how to execute to solve the known problems in store and at the support center. We know where our weaknesses are but we have trouble actually making progress on improving these issues.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Replenishment Associate in Tallahassee, FL
    Current Employee - Part Time Replenishment Associate in Tallahassee, FL

    I have been working at Michaels Stores

    Pros

    I love the people I work wit the managers are great

    Cons

    Being up early sometimes at 3am

    Recommends
    Positive Outlook
  3.  

    Great Student Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Tracy, CA
    Former Employee - Sales Associate in Tracy, CA

    I worked at Michaels Stores part-time (more than 5 years)

    Pros

    Many same-aged coworkers that I met whom I'll be friends with for years to come
    Excellent school schedule flexibility, I butchered my availability to take 6 classes and they were completely understanding
    Nicer environment than other stores (think of nice old lady customers compared to customers at a hardware store)

    Cons

    Nonexistant pay raises, the minimum wage is real
    Store managers were usually rude to employees, weren't 'leaders', just 'managers'
    You're never really taught about arts and crafts, you just go with the flow and learn on your own

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Hours and benefits suck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Poway, CA
    Current Employee - Cashier in Poway, CA

    I have been working at Michaels Stores part-time (less than a year)

    Pros

    Discounts are ok , some employees are nice. Some Customers are nice. Some managers are nice and willing to work with you.

    Cons

    Managers play favoritism . Employees have worked there for a long time and no raises. Were all number to the store. Not enough hours for part time.

    Advice to ManagementAdvice

    Corporate should allow more hours for part time employees and some sort of benefit package. Work with your employees and not have managers that discriminate their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    One of the best job's I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores part-time (more than 3 years)

    Pros

    This was my first job and I was employeed here for three years before leaving for a career that pertains to my degree.The company itself cares about the employees - my coworkers were fantastic, management was amazing, our programs such as birthday parties and classes were fun, and there are significant advancement opportunities.

    Cons

    The customers were difficult to handle - especially during the holiday season.

    Advice to ManagementAdvice

    We need to bring back the FES position OR something similar - it isn't fair, even in the lower volume stores, to put that much pressur on the CEMs or the Assistant or Store managers. Especially when a CEM is the MOD. Having an FES will significantly bridge the gap between customers and management.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Really nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Custom Framer in Miami, FL
    Current Employee - Certified Custom Framer in Miami, FL

    I have been working at Michaels Stores

    Pros

    People is really friendly, open minded environment, in custom framing the dress code is quiet flexible. The management is flexible with the schedules.

    Cons

    The pay is low and you work until really late un the night sometimes.

    Advice to ManagementAdvice

    Pay better if the employee is good.

    Recommends
    Positive Outlook
  8.  

    Good company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores

    Pros

    A good company to work for as my first job out of college. It's a decent retail experience that everyone should have as a means of growing as a person and worker.

    Cons

    Not really a con, but this can be a very hectic job depending on the season. But what else would you expect? It's retail! If you can't handle hard work, learning about the products, or dealing with difficult customers, you're kind of screwed for any job you try for, not just this one.

  9.  

    COOL

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores

    Pros

    Great Work environment
    Understanding managers they care about there employees

    Cons

    wont hire any fulltime associates

  10. 1 person found this helpful  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores

    Pros

    Rotating schedule, every other weekend off close only one night a week

    Cons

    Balancing family life is hard. Too many Corporate tours where you spend all your time trying to get ready for while neglecting your daily duties and then they don't show up.

    Advice to ManagementAdvice

    Too much emphasis on customer comments. Everyone knows customers call in mostly to complain not to praise good customer service

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Applicant for Management opportunity

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores

    Pros

    Candidate process is steady . Many questions do not relate to position.

    Cons

    ASking for SSN and Drivers License online (and unsecure...) Who is reading this? I stopped the process before completion of that step. I wll not provide that informaton.

    Advice to ManagementAdvice

    Reconsider asking for sensative information and references before an actual interview...

Michaels Stores Photos

Outside of a Michaels store located in Eden Prairie, Minnesota.
Michaels 135 Promenade Blvd.
Willow Grove!

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