Michaels Stores Reviews

Updated August 27, 2014
Updated August 27, 2014
928 Reviews

2.8
928 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Chuck Rubin
130 Ratings

Review Highlights

Pros
  • The employee discount is good, especially the associate appreciation discounts offered seasonally (in 58 reviews)

  • I liked the people I worked with and working around arts and crafts (in 20 reviews)


Cons
  • Even for full-time associates, don't expect 40 hours a week unless it's peak season (in 64 reviews)

  • Benefits for part time is not so great - maybe they could offer full time benefits to (in 64 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Short experience due to employment elsewhere, but great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Naperville, IL
    Former Employee - Cashier in Naperville, IL

    I worked at Michaels Stores part-time for less than a year

    Pros

    Friendly managers, working with materials related to my interests.

    Cons

    I would have liked to have been immediately trained to be in framing (what they said they'd like me doing, since I had experience with matting artwork etc).

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Worked for several months as a Sales Associate and was promoted twice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Lexington-Fayette, KY
    Former Employee - Sales Associate in Lexington-Fayette, KY

    I worked at Michaels Stores full-time for less than a year

    Pros

    Working with the people was definitely a fun experience, and would do it again soon. However, working with the customers that came into the store were a different story.

    Cons

    The hours were unreasonable. Working nine hours a day with no break was definitely hard, and I don't know if I would work for this company again.

    Advice to ManagementAdvice

    Try to keep better tabs on the employees in the store, training needs to be improved drastically.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    They are ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Raleigh, NC
    Former Employee - Sales Associate in Raleigh, NC

    I worked at Michaels Stores full-time for more than 3 years

    Pros

    It was easy to get hired, and the job isn't that hard. Some of the managers were excellent and the staff has a lot of fun together.

    Cons

    Low pay, annoying customers, working nights and every single weekend.

    Advice to ManagementAdvice

    Treat your employees like you would want to be treated. We are the ones that come face to face with your customers - you want to keep us happy.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Replenishment

    Current Employee - Part Time Replenishment Associate
    Current Employee - Part Time Replenishment Associate

    I have been working at Michaels Stores part-time for more than a year

    Pros

    early in the morning. 6 hours of work done by noon, leaves a lot of the day open for anything.

    Cons

    short hours, even for part-time. constantly working 8-11 hours a week.

  6.  

    I learned the value of team work.

    Current Employee - Cashier  in  Carlisle, PA
    Current Employee - Cashier in Carlisle, PA

    I have been working at Michaels Stores part-time for more than 3 years

    Pros

    The coworkers, the atmosphere of creating, and the attitudes of the people.

    Cons

    Management was laid back on most days.

  7.  

    Have work ethic and ambition? You have a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Replenishment Manager
    Current Employee - Replenishment Manager

    I have been working at Michaels Stores full-time for more than a year

    Pros

    Promotes from within. If you come in and decide you want a career, you will have one. You won't always be equipped with the training most people demand they need, but if you're a go-getter... this company is the place for you.

    Cons

    High workload. They expect a lot from their associates for the compensation provided. Great opportunities for advancement, but you have to fight through the trenches to get to that point.

    Advice to ManagementAdvice

    Every person thats been around from sales to cashiering to management knows that the replenishment crew are the heart and soul of the store's workforce. Compensate them. Stop jerking them around. We lose great employees and potential assets because we pay the employees we demand the most from the same wage as sales associates and cashiers...and then give them less hours than the aforementioned. They can't survive on minimum wage (or close to it) and 5.5-11 hours a week. And we can't thrive with complete turnover every 3-4 months.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Oswego, IL
    Current Employee - Anonymous Employee in Oswego, IL

    I have been working at Michaels Stores full-time for more than a year

    Pros

    Flexible environment, new products always arriving, knowledgeable staff. Lots of community opportunities through teaching classes and fun birthday parties for kids

    Cons

    Upper mgmt not actually working in a store, sometimes unrealistic with expectations

    Advice to ManagementAdvice

    Consult store level staff more for hands-on ideas to improve day to day operations

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Friendly and inviting staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Custom Framer  in  Plano, TX
    Former Employee - Custom Framer in Plano, TX

    I worked at Michaels Stores part-time for more than 3 years

    Pros

    The custom framing manager was terrific. The custom framing department was successful and up to date. Customers were happy.

    Cons

    The rest of the store was out of date. Seasonal hours were sometimes unbearable.

    Advice to ManagementAdvice

    Discuss goals to all employees

    Recommends
    Neutral Outlook
  10.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Annapolis, MD
    Current Employee - Cashier in Annapolis, MD

    I have been working at Michaels Stores part-time for more than a year

    Pros

    Great experience for a youngster looking for a first job opportunity.

    Learn to work on a team

    Save money to go to school

    Excellent employee discount

    Cons

    Intricate craft pieces that are fragile- must handle items with extreme care

    Customers do not like being asked for their zip code and take out frustrations on to the staff members

    Revolving door- many people come and go

    No real room for advancement- only a temp job for a high school or college student

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores

    Pros

    Awesome people and customer service

    Cons

    Hard with hours sometimes need to switch

    Advice to ManagementAdvice

    Keep being nice

    Recommends
    Positive Outlook
    Approves of CEO

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