Micro Center Reviews

Updated June 30, 2015
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3.4
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Richard M. Mershad
91 Ratings

Pros
  • Decent employee discount on some items (in 22 reviews)

  • Customer Service is their number one priority and most of the customers were friendly (in 9 reviews)

Cons
  • retail hours are hard to adjust too (in 6 reviews)

  • Despite being a non-commission pay based job, reaching a dollar amount of commission each day is expected (in 5 reviews)

More Pros and Cons

217 Employee Reviews

Sort: Popular Rating Date
  1. Wonderful place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Apple Sales Associate in Cambridge, MA
    Former Employee - Apple Sales Associate in Cambridge, MA

    I worked at Micro Center full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management is very personable and fun, and I enjoyed working there.

    Cons

    Having to clean and unload the truck. But whatever, somebody has to do it.


  2. Home Office is a Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hilliard, OH
    Former Employee - Anonymous Employee in Hilliard, OH

    I worked at Micro Center full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Supportive team of employees. This is a great company for those who are moving to the "experienced" stage of their career. Many home office employees have in excess of 5 years with the company. It is also a great place to develop skills.

    Cons

    Limited upward mobility. Since many of the upper management have been with the company in excess of 5 years, there is not a lot of career advancement potential. Also, the company is on a slow-growth plan to there are not a lot of lateral move opportunities either.

    Advice to Management

    Develop programs which will allow employees to develop their skills and keep the environment fresh. Create other ways to recognize achievement since advancement opportunities are limited.


  3. Awesome job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Micro Center

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Comps, work/life balance, coworkers, store management

    Cons

    Corporate, training, new policies, pay


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Houston, TX
    Current Employee - Operations Manager in Houston, TX

    I have been working at Micro Center full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Customer service first, employees are customers great employee incentives, the pay is nice, employees are well trained and easily understood

    Cons

    Long days and weekends, management needs more assistance, more time needed for preparation, more time with family, no company match on 401k plan

    Advice to Management

    More precise Guidelines, less grey areas


  6. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Micro Center full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to work. Commision based so you are on your own.

    Cons

    I hate the fact that when you sell a customer on a complete solution and items state they are in stock. And when you look for this particular item you realize it is missing. Very Frustrating.


  7. Technician Level 2

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Micro Center part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Learn on the job, pays for certifications, corporate experience, great stepping stone.

    Cons

    Unrealistic goals at times, terrible pregnancy policy for part-timers, not very flexible with hours, and high stress environment, not a comfortable environment as a woman in tech, no room for growth.

    Advice to Management

    Improve your policy for pregnancy for part-time employees, and assisting in the training for certifications or breif classes might help.


  8. Inventory Control

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Micro Center full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Supervisory position that is Challenging in an Active environment

    Cons

    Retail business and with that comes retail hours

    Advice to Management

    Hold people accountable in their positions


  9. GM and everything you expect from retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Sales Associate in Brooklyn, NY
    Current Employee - General Sales Associate in Brooklyn, NY

    I have been working at Micro Center part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible hours, Considerable Employee Discounts, Fun Co-Workers, Excellent Technological Working Environment, Awesome Sales-floor managers

    Cons

    Questionable GM, a lot of work but not enough time, Long hours on your feet, Under appreciated, Limited to very little opportunities of pay raise

    Advice to Management

    While the regular mangers are normally A-OK, a reliable GM would really be appreciated. On top of that, more incentives to the hard larbor General Sales Associates have. While no one in retail is ever happy about their pay check it would be lovely if there were more opportunities besides stickering everything to be able to raise pay.


  10. Friendship means more than capability

    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - General Sales Associate in Columbus, OH
    Current Employee - General Sales Associate in Columbus, OH

    I have been working at Micro Center full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fantastic atmosphere.
    You get to work with some fantastic people.
    Employee discount is great on a select few items.
    Getting on managers good side will make a world of difference.
    Management is open to listen to complains.

    Cons

    Promotions are based on friendships or cliques.
    Most managers are self righteous and can do no wrong. Expect to be blamed for things you didn't do.
    Salesmen get a base pay of $4/hr.
    If you work in general sales expect to do manual labor for the meager base pay.
    If you work in any other sales position it's okay for associates to stand around and talk, and do far less work for far more pay.
    Managers don't take complaints to heart.

    Advice to Management

    Be held accountable for your actions. If an associate is unhappy and they approach management, don't blame the associate and make it his fault. I've seen this happen to myself and many others, it needs to stop.


  11. So call "The Gear"

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Knowledge Expert
    Current Employee - Knowledge Expert

    I have been working at Micro Center

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Employee Benefit
    Nerd Heaven
    (Cons too when it is more of see only no touch, or YES YES give all your paycheck back to Micro Center)
    Employee Discount (only for some of the merchandise)

    Cons

    Training
    What training? They allow you to follow someone for 1 week that it. Since he is somewhat your senior who does not get pay training you. He does not care, on top of I am not going to teach you trick of the trade.

    Warehouse system(Almost does not exist)
    Everyday is a treasure hunting day!

    Unfair pay
    Early and Night shift = Micro Center is going to pay you $4 an hour to work like their slave.

    Commission
    Yes, it is going to be your bread and butter. If you are not good with selling and rush your customer through the exit, you are going to get $6 an hours. Oh yeah, during summer, Micro Center's managers are going to stare at you so you could work for them $4/hour without customers.

    Lies
    They do not uphold their promises.
    They promises my paycheck to be etc, I am one of the best in my department and my pay is no where near what they claim to be.

    Position
    We will move you to etc department. 1 year working with one of the best sales guy. Their reply still unfortunately the department does not have any spot open. You can wait and see if they open up.

    Employees with low morale & does not care
    The manager only care for schedule, security of goods, and profit. I understand they have quite bowl full in their hand, but employees constantly taking break for hours.

    Advice to Management

    Hope those managers who are getting pay $20/hour are happy sitting on those who work for $6/hour.



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