Micro Center Reviews

Updated August 29, 2015
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3.3
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Recommend to a friend
Approve of CEO
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Richard M. Mershad
99 Ratings

Pros
  • Decent employee discount on some items (in 22 reviews)

  • Customer Service is their number one priority and most of the customers were friendly (in 9 reviews)

Cons
  • retail hours are hard to adjust too (in 6 reviews)

  • Despite being a non-commission pay based job, reaching a dollar amount of commission each day is expected (in 5 reviews)

More Pros and Cons

235 Employee Reviews

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  1. Tough, but enjoyable work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Warehouse Representative in Rocky River, OH
    Current Employee - Senior Warehouse Representative in Rocky River, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Micro Center (More than 5 years)

    Pros

    A good work environment; you are always up-to-date on the latest technologies and programs

    Cons

    Long hours; depending on the employees, it will make you feel great or terrible

    Advice to Management

    A warehouse appreciation program will help the sales representatives better appreciate what the warehouse team does on a weekly basis


  2. General Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Micro Center part-time

    Pros

    Honestly, working here i did learn both sales skills as well as more about tech, even while I was already somewhat tech saavy.

    Cons

    Retail hours are hard to get used to. General sales does the grunt work for the whole store, and the pay is not satisfying. Comission structure can be tedious.

    Advice to Management

    Hire more warehouse associates to stock. Having general sales stock and sell is like asking a waiter to cook and wait at once.


  3. Great place for retail position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Technician/Salesman BYO in Dallas, TX
    Current Employee - Computer Technician/Salesman BYO in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Micro Center full-time (Less than a year)

    Pros

    Employees are friendly and helpful. Hour long lunches. There are also two fifteen minute breaks.

    Cons

    Commission based. Only a con if you aren't in the mood to work harder. Management isn't great with concerns from employees.

    Advice to Management

    Management seems to care more about customers which is fine. Since they do not have a merchandise team, the salespeople will do the merchandising. This can get tedious and hard if not everyone is doing their share fair of work.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good place to work, with awful management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier II Tech in Houston, TX
    Former Employee - Tier II Tech in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Micro Center full-time

    Pros

    Great work environment, good general employees, allowed for joking around at work as long as your job was done.

    Cons

    -Not enough resources to deal with customers in a timely manner. -Customer service didnt check the check-in's so I spent half my time trying to learn how to contact said customer. -Management was awful. -Nightmare to order parts

    Advice to Management

    Make sure everyone is doing their job. Make ordering parts easier, it was like a 30 step process that involved another person who didn't even know computers.


  6. BYOPC Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Technician/Salesman BYO
    Current Employee - Computer Technician/Salesman BYO
    Doesn't Recommend
    No opinion of CEO

    I have been working at Micro Center full-time (More than a year)

    Pros

    Coworkers easy to get along with Pay is ok for a college student.

    Cons

    Definitely not a long term career Easy to work around the system to get an extra dollar at the cost of coworkers hating you. On your feet for long hours - work days are often 10 hour shifts Diminishing returns on effort put into sales


  7. Good job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly people to work with

    Cons

    Not good pay, need to compensate more


  8. Definitely Not A Long Term Plan

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Micro Center full-time

    Pros

    Good benefits, decent pay, customer oriented

    Cons

    Terrible home office to store communication, outdated pay structure, NOT employee oriented, take employees for granted

    Advice to Management

    Appreciate your employees more


  9. Bad Management Protocol

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Micro Center part-time (Less than a year)

    Pros

    Overall coworkers great to work with

    Cons

    Management need to work on their people skills a lot more. They have a tendency to rub people the wrong way just to see them screw up so they can have a reason to fire the employees


  10. Growing!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Saint Davids Post Office, PA
    Former Employee - Customer Service Representative in Saint Davids Post Office, PA
    Recommends

    I worked at Micro Center full-time (More than 3 years)

    Pros

    Growing wholesale electronic company. Great for computer geeks. Much better than best buy! Good employee morale.

    Cons

    Very low pay. Not much room to grow because of lack of locations (so far).


  11. Helpful (1)

    Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Baytown, TX
    Former Employee - Operations Manager in Baytown, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Micro Center (Less than a year)

    Pros

    Micro Center is a great place to work. The customers coming into the store new what they wanted and were pleased with the expertise they received

    Cons

    Supervisors playing favorites and not holding everyone to the same level. Associates calling off of work every other day and leaving someone else to pick up the slack.



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