MicroEdge Reviews

Updated July 13, 2015
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3.7
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MicroEdge CEO Kris Nimsger
Kris Nimsger
10 Ratings

33 Employee Reviews

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  1. On the rise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MicroEdge

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    - Stable work hours and low stress. - 30 year old software company that has evolved to use modern development methodologies. - Current parent company is willing to invest money and headcount into the company

    Cons

    Career growth can be hampered depending on which product you're working on.


  2. Great company with flexibility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edina, MN
    Current Employee - Anonymous Employee in Edina, MN

    I have been working at MicroEdge

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I came from a very conservative company and was amazed at the difference between MicroEdge and the former employer. You have a flexible work schedule and can often work from home. Benefits start on day one, they offer a volunteer for vacation benefit. The company is very employee focused with initiatives to engage the employee in activities at and outside of work.

    Cons

    It's a growing company, so there are areas they are still tweaking. For an established working professional not fresh out of college, there may be a bit of a generation gap.

    Advice to Management

    Keep doing what you are doing. Promote employee involvement and making it a great place to come to everyday.


  3. great past and potential, but challenges ahead...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - R&D
    Current Employee - R&D

    I have been working at MicroEdge full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    very good work-life balance many good developers to learn from strong market position for most of the products creating good job stability for many solid HR department who are approachable and work hard to enhance employee morale

    Cons

    dangerous and confusing technology direction over the last year or so productivity suffering from lots of meetings fear of speaking up about these problems - agree with a post about a destructive pair of people (including an executive) as part of the R&D individual contributor group it used to be much higher profile in the company, now feels pretty low-profile

    Advice to Management

    Do more employee surveys to gauge how things are going to help uncover serious problems before they start affecting the company Be thoughtful about the balance between people who are dedicated to telling people to do things (and how to do things) versus people actually doing things - the balance is way off and out of whack

    MicroEdge Response

    Jun 26, 2015 – HR Manager

    Thanks so much for the comments. We agree we have a great position in our markets doing exciting things for the future of philanthropy! We are also very excited about our innovative technology ... More


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  5. Helpful (2)

    Bare bones benefits, Smart people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MicroEdge

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Very smart people on board, most were very kind and helpful You'll usually end up on a good team with good support. An easy place to make friends. Most departments have a good work/life balance You can tell that HR tries very hard to make the environment and culture positive.

    Cons

    The benefits are very poor for a (subsidiary of a) publicly traded company. There are one or two senior people (one an executive) there who are incredibly disruptive to team building and are in every meeting. And there are a lot of meetings. It seems minor until you see just how destructive their behavior is - can throw whole departments into chaos. Poor location for offices in NYC. Poor advancement opportunities.

    Advice to Management

    Get rid of the destructive people; get better insurance and benefits.

    MicroEdge Response

    Jun 22, 2015 – HR Manager

    We do have smart, helpful people, and good work/life balance - glad you point that out! One benefit of being a part of Blackbaud is that we can offer a much broader range of opportunities for our ... More


  6. Helpful (2)

    Sinking Ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MicroEdge full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great industry with some telecommute options

    Cons

    Poor business management with limited insight into industry. bought & sold, bought & sold

    Advice to Management

    Hire industry leaders

    MicroEdge Response

    Jun 2, 2015 – Director of HR & Recruiting

    Far from sinking, we're excited about the opportunities ahead, as a part of Blackbaud!


  7. Helpful (1)

    Growing software company with good people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MicroEdge full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment, positive people. No micro-managers and people are all striving for the same goal. Very flexible working hours and ability to work from home is a huge plus. Good meritocracy - the smart ideas that will positively affect the organization will win out.

    Cons

    Because its a small market the revenue isn't quite there for maximum earning potential for what you do. The organization can feel disparate at times - many people working remotely and not a lot of cross departmental collaboration. Could use more opportunities to foster employee interaction.

    Advice to Management

    Keep up the good work! Keep listening to your teams and building on the strong growth in the past few years.

    MicroEdge Response

    Sep 8, 2014 – Director of HR & Recruiting

    Loving your "pros" list! We work at keeping our remote employees feeling like a part of things, and have systems in place to foster that cross departmental interaction you're talking about. Would ... More


  8. Great leadership, collaborative culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MicroEdge full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Real people, excellent training, very collaborative and supportive culture. Invests in training and advancing employees.

    Cons

    Need to rely on a lot of entry level staff. Broad product knowledge required and very process-focused responsibilities with lean staff. No 401K match.

    Advice to Management

    Add 401K match to benefits,


  9. Good people, good mission, but salary and benefits could use some work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at MicroEdge full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    There is a great culture at MicroEdge! They really try to bring employees from all the departments and offices together for fun activities. Small company with high visibility to senior team members. The CEO,& CFO have a true open door policy. Paid time off to volunteer is also nice.

    Cons

    Salary is on the lower end for a software company and there is no 401k match. Doesn't offer a lot of room for growth in many of the smaller departments.

    MicroEdge Response

    Sep 8, 2014 – Director of HR & Recruiting

    Thanks for your feedback - we're constantly working at keeping folks engaged. Sounds like we're doing lots of things right, according to you!


  10. Helpful (1)

    microedge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at MicroEdge full-time (More than 3 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    great small company. moving in the right direction after years of being stagnant.

    Cons

    no real room for growth because it is small


  11. Helpful (4)

    Growing, yet stagnant...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MicroEdge full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    This is an excellent company to work for when you're fresh out of college looking for that first job, or looking to break into a different field. The company is very vibrant, young, and exciting, and does a lot of great work with the philanthropic community.

    Cons

    Most often, MicroEdge adheres to "The Vista Way" of hiring which they call something along the lines of HPLE ("Hipple") meaning high performance, low experience. Essentially, those who are willing to work for next to nothing just to get experience. Frequently these are "kids" fresh out of college who are looking for their first job, or are gaining some experience at the beginning of their careers. You don't frequently find new hires who are in the middle or end of their career. It seems like the average turn around time for some departments is a year or two, maybe three, or less. You either have employees who have been with the company for many years, likely hired when MicroEdge was owned by another company, or these HPLE employees who are willing to work for experience and aren't necessarily looking for high salaries. They also tend to be at the beginning of their careers. You may hear from employees hired prior to Vista that MicroEdge, once upon a time, did pay well and had great benefits. It almost seems like a fairy tale sometimes. It is also not uncommon to hear of employees who leave for a $15-$20k raise. There are sometimes opportunities within the company to advance, but it's frequently moving to another department with a completely different job function. The existing managers and directors have been around for a while and aren't likely to leave any time soon so there's no easily discernible path to breaking into management. When employees leave, the training programs for their replacements are not always well developed. MicroEdge has DRASTICALLY improved its hiring and general training process, but depending on your department, your individual job training may leave a lot to be desired. There is often a lot of on-the-job training that takes place, which isn't always a bad thing as it gives you practical experience. The turnover gets to be very high at times -- it sometimes seems as though there is someone leaving every week, although it may be more or less frequent depending on the position and time of year. The average salary increase is roughly 3-5% per year, which doesn't equate to much when the starting salaries are so low. High performing employees can receive more, while low performing employees can receive less. Bonuses are also partially based on company performance to varying degrees, and I have yet to see a year in which company performance matched company goals and the full payout amount from company performance is awarded. When you are given your individual goals for the year which indicates the percentage of your bonus potential based on your personal performance and percentage based on company performance, the company performance section isn't published anywhere, and employees are not told what the company goals are. For all the employees know, the goals could be so lofty they are nearly impossible to achieve, thus allowing the company to pay out less in bonus money. The low salaries are, I believe, a directive from Vista as this is their hiring model -- it has nothing to do with how MicroEdge would LIKE to hire or pay. They are bound by this model and cannot deviate much from it without senior management or perhaps board approval, which doesn't seem to be easy to get. Even if you stick with the company for a number of years, the fact that you start with such a low salary likely means that you'll never make as much as you would elsewhere. The intention of this review is not to scare anyone off, but to give a true and accurate depiction of the company so that any applicants know exactly what they're getting into and what they can look forward to in terms of advancement and salary.

    Advice to Management

    While senior management tends to be very good at what they do, they need to truly understand that they get what they pay for. Paying very little will get you the occasional very talented employee who is willing to work for less than the industry standard, but the amount of time, energy, and resources that are poured into training replacements can surely be better utilized elsewhere. There is always someone new to train, and the only people available to train those replacements are people currently working that job function, which then takes resources away from that team. Even when you do find that very talented employee who brings a lot to the company, you won't keep them for long without making it worth their while. Increasing salaries begets better and happier employees begets better experiences for clients. Better experiences for clients equates to a smaller attrition rate and higher client satisfaction. Let your employees know what the company goals are and how that factors into their yearly bonus potential. How can your employees help the company reach goals if they don't know what they are? If employees can have no direct bearing on whether or not the company achieves its goals, how can you justify including that as a factor in their bonuses? Kris Nimsger is too new to the organization to truly rate but so far seems to be doing well.

    MicroEdge Response

    Apr 20, 2015 – Director of HR & Recruiting

    You bring up many issues - and some of this has changed with our acquisition by Blackbaud. One thing that won't change is that we'll always look for terrific talent, whether that means we hire for ... More



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