MicroMenders

www.micromenders.com

MicroMenders Reviews

9 Reviews
1.6
9 Reviews
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Dave Sperry
8 Ratings

Employee Reviews

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  1.  

    Great Stepping Stone Job - Not Much After

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Desk Technician in San Francisco, CA
    Current Employee - Service Desk Technician in San Francisco, CA

    I have been working at MicroMenders full-time (more than 3 years)

    Pros

    Good exposure to different technologies.
    Relaxed work environment allows downtime when it's slow, many bring in iPods to play games.
    No disciplinary action is taken.
    Can always escalate tickets you don't want to do to Service Desk Engineers.

    Cons

    Unreliable coworkers, they will come in late, or drop the ball on scheduled tickets.
    Bottom market rate, slow to earn raises, and you will often be two or more pay grades below what your skillset is,
    Due to vase technologies, you will have to learn an off hand system for use of one client.
    High client and employee turnover, produces lack of training or documentation to support clients.

    Advice to ManagementAdvice

    Your checkbooks will grow when you learn how to support your current clients, not trying to add as many as quickly and blaming "the talent" for lack of support.

    Invest in training and stop with the "fire drills."

    Invest in your own infrastructure, you recommend Disaster Recovery for clients, but you have none yourself.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Not Willing to win

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in San Francisco, CA
    Current Employee - Engineer in San Francisco, CA

    I have been working at MicroMenders full-time (more than 3 years)

    Pros

    Diversity in technology and lack of oversight lets you try and do pretty much what ever you want and makes it an endless opportunity to learn.

    Cons

    Lack of strategy. Bring on unsupportable clients at the cost of supportable ones. No standards. No Cloud strategy.

    Advice to ManagementAdvice

    Get a real cloud strategy. Set some standards. Are you Hyundai or Mercedes? Are you walmart or Nordstrom's? Trying to be both is bad.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Run Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator in San Francisco, CA
    Former Employee - Systems Administrator in San Francisco, CA

    I worked at MicroMenders full-time (more than an year)

    Pros

    This is a great place to get exposure to a wide variety of different technologies. I used to recommend this as a viable starting place for anyone new to IT. However, due to recent poor steering from senior management: I can no longer recommend a position here in good conscience.

    Cons

    Sub-par wages, poor work/life balance, poor management, no company vision, no interest in employee well being, few advancement opportunities.

    Advice to ManagementAdvice

    I had hope you would turn it around, once...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Complete lack of regard for employee satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Managed Services in San Francisco, CA
    Former Employee - Director, Managed Services in San Francisco, CA

    I worked at MicroMenders full-time (more than 3 years)

    Pros

    Hard working and talented group of employees...from the engineers to the administrative staff. Relatively horizontal management chain...small company so there is little bureaucratic overhead. Good business model in Managed Services.

    Cons

    Salaries are sub-market rate. Employee satisfaction is rarely, if ever, taken into consideration within the business. Complete lack of strategic vision, values, planning and communication from the very top of the company down. The company is still struggling with a "small business" mentality after 25+ years of being in business.

    Advice to ManagementAdvice

    Address the "Cons" within this review.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Too many generals, not enough soldiers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - IT Support in San Francisco, CA
    Former Employee - IT Support in San Francisco, CA

    I worked at MicroMenders

    Pros

    A good way to get a lot of exposure quickly too companies and technologies in the bay area and beyond.

    Cons

    Workloads are lopsided, with the "peons" doing the heavy lifting and the "I'm too goods'" getting the cushy jobs and pay. You will be beaten down every day and then insulted when you ask for help.

    Advice to ManagementAdvice

    Why do you need so many managers anyway? Instead of cheaping out on your front line soldiers who give you so much?

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    No room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Engineer in San Francisco, CA
    Current Employee - Systems Engineer in San Francisco, CA

    I have been working at MicroMenders

    Pros

    A good place to work for entry level windows systems administrators that would like to work in a small NOC/helpdesk environment.

    Cons

    Lacking innovation and technological leadership. No room for growth or career advancement. Senior management suffers from big fish small pond syndrome.

    Advice to ManagementAdvice

    Fire your CTO.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Don't be a consultant here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Consultant in San Francisco, CA
    Current Employee - Consultant in San Francisco, CA

    I have been working at MicroMenders

    Pros

    Relaxed corporate structure gives you the ability to make your own schedule

    Cons

    Zero opportunity for advancement and a wane in focus on consulting

    Advice to ManagementAdvice

    Make more effort to show appreciation to your staff

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Why you would want to stay clear of working for Micromenders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Internal Support in San Francisco, CA
    Former Employee - Internal Support in San Francisco, CA

    I worked at MicroMenders

    Pros

    There really is none that I can think of

    Cons

    The CIO and the incompetence of upper management

    Advice to ManagementAdvice

    Leave

    Doesn't Recommend
  10. 2 people found this helpful  

    Overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MicroMenders as a contractor

    Pros

    Good exposure to various types of technologies and companies. If you enjoy being in a stagnant position without growth or recognition this place is for you.

    Cons

    Constantly overworked without any type of compensation. Upper management has no clue of what it takes to properly manage staff nor create strategic ideas in order to become successful. No sense of loyalty or interest to assist in career advancement to current staff.

    Advice to ManagementAdvice

    Get a clue of what keeps the company running. Show some appreciation to technicians instead of praising the sales team all the time for signing clients with environments nobody can support.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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