Microbac Laboratories, Inc.

  www.microbac.com
  www.microbac.com

Microbac Laboratories, Inc. Reviews

Updated October 11, 2014
Updated October 11, 2014
31 Reviews
2.1
31 Reviews
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J. Trevor Boyce
15 Ratings

Employee Reviews

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  1.  

    Working hard as commercial laboratory analyst to gain experience and develop commercial testing career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lab Analyst in Merrillville, IN
    Former Employee - Lab Analyst in Merrillville, IN

    I worked at Microbac Laboratories, Inc. full-time (more than 3 years)

    Pros

    You can have the opportunity to learn and develop new skills if you have the initiative to learn them and the protocol is needed in the Division you are employed at.

    Cons

    There is a big divide between management and workers. Upper management promotes high turnover at entry level employment to keep costs down. Officially company policy is that quality takes top priority, however, in practice time/cost constraints take precedence to maintain profitability. If QA rushed managers are happy, but if data is bad analyst gets blamed.

    Advice to ManagementAdvice

    Encourage training and pay increases at entry level to reduce turnover, and give employees the time to properly perform all quality assurance and quality control functions as required by State or Federal laboratory certifications.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Lead microbiologist

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Microbac Laboratories, Inc.

    Pros

    Different kind product to test

    Cons

    different tese/product to check from different clients

  3. 2 people found this helpful  

    In need of leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Microbac Laboratories, Inc. full-time

    Pros

    Company articulates commitment to goals and holding individuals accountable.

    Cons

    Executive committee has a sense of entitlement and appears to be immune from losing positions (perhaps because of entanglement with asset ownership?). Strategic direction seems to be to sharply focus on the following 23 items....

    Advice to ManagementAdvice

    Pick strategic targets that are meaningful to rank and file but keep the list very short. Company values should not be a list of every positive adjective you can conceive.
    Define who you are as a company and live it.

    Doesn't Recommend
    Negative Outlook
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  5. 2 people found this helpful  

    Good Place to Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Microbac Laboratories, Inc. full-time (more than 3 years)

    Pros

    Great experience, flexible schedule, nice people, good president and executive committee

    Cons

    Bad pay, Disorganized, Company not growing rapidly, bad ceo

    Advice to ManagementAdvice

    Improve structure, get a ceo that didn't just inherit the company and has no business experience whatsoever, ceo is very unprofessional and flaunts his wealth

    Recommends
    Negative Outlook
    Disapproves of CEO
  6.  

    Great development opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chemist III in Wilson, NC
    Former Employee - Chemist III in Wilson, NC

    I worked at Microbac Laboratories, Inc. full-time (more than 5 years)

    Pros

    Family like environment with a variety of opportunities for development.

    Cons

    Benefits are not that great.

    Advice to ManagementAdvice

    A stepping stone for the bigger job.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Dead End Company with Outdated Business Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lab Analyst in Erie, PA
    Former Employee - Lab Analyst in Erie, PA

    I worked at Microbac Laboratories, Inc. full-time (more than 3 years)

    Pros

    Great place to work, if you have nothing to lose or need a startup job after college.

    Cons

    Company does not have clear vision and business goals, poor internal communication, dirty competition between divisions, and old Mamas & Papas business mentality.

    Advice to ManagementAdvice

    Sell the company until it worth something.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Good pay, full benefits, focused on quality and family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Maryville, TN
    Current Employee - Analyst in Maryville, TN

    I have been working at Microbac Laboratories, Inc. full-time (more than an year)

    Pros

    I have worked for other companies, but most are not as focused on quality and creating a family friendly environment like Microbac. Pay is reasonable for the industry and there are full benefits offered. There is a lot to learn, and the training is fairly extensive.

    Cons

    This is a hard business to work in. If you are not open to last minute projects and sometimes working over, this is not for you. That is not only at Microbac but all commercial labs. My "cons" are more with regard to the laboratory business in general.

    Advice to ManagementAdvice

    For corporate management, be understanding of what the people at the labs are up against. At least in the lab where I am we are working hard to put out good quality work while meeting the client deadlines. Sometimes we feel like that is not understood by the corporate office.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Corporate has unclear goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Marietta, OH
    Current Employee - Anonymous Employee in Marietta, OH

    I have been working at Microbac Laboratories, Inc. part-time (more than an year)

    Pros

    Experience, Benefits and Company events.

    Cons

    Corporate structure is weak, Incentive plan effects all labs.

    Advice to ManagementAdvice

    Plan for the future in a more professional strategy.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Underpaid, overworked, dead-end job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst I
    Former Employee - Analyst I

    I worked at Microbac Laboratories, Inc. full-time (more than an year)

    Pros

    Interesting co-workers. Environmental laboratory experience. Flexible hours, but not when inconvenient in any way to the company - see below.

    Cons

    As said in the reviews here that don't seem to be written from a PR spokesperson, company management is out of touch with reality. Any problems with day-to-day laboratory operations are ignored until the last possible moment, especially if solutions require the company to spend money. Malfunctioning equipment is neglected until production stops, and continuous jury-rigging of equipment is seen as a viable long-term strategy. "Quality" as a word that is thrown around a lot as a central company tenet, but quality as a concept is ignored the second profit margins aren't as large as management would like.

    Laboratory personnel are perceived as being somewhere in the range of "liability" to "peon", and are expected as a team to carry the weight of this excessively top-heavy company. Expect work days to be extended/doubled in length at a moment's notice due to massive fluctuations in workload caused by a total lack of intra-office communication and consistent under-staffing. Client requests are always guaranteed by the company, regardless of whether or not they are logistically possible, and the responsibility always flows downward.

    Terrible work-life balance, low morale, high turnover, and very low wages (especially in the context of the preceding paragraphs).

    The icing on the cake is the utter lack of upward mobility. Management's official stance on raises is that they occur only with a quantifiable increase in job responsibility. However, when employees meet their end of this deal, they are ignored entirely. In the rare instances where there is room for promotion, vacant positions are often dissolved, and their duties are handed down to lower employees - conveniently without any increase in pay. It is no small irony that a large portion of those in middle and upper management worked their way up through the company long ago, back when it was possible.

    As far as cocktail metaphors go: 2 parts Kafka, 3 parts Office Space, a splash of Montgomery Burns, garnish with onion. Serve over ice, but ask a different lab to test the ice.

    Advice to ManagementAdvice

    Invest in your laboratories and employees, realize that profits come from the work of actual humans who are smart enough to know when they're getting the shortest possible end of a very long stick. Squeezing harder because the stones aren't producing enough blood is not the behavior of a rational person. At the very least, try to refrain from parading consistently profitable company performance around in the same meetings as dismissing raises as "not economically viable" -- your employees know enough math to figure out BS.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Okay entry-level experience; no upward mobility or employee appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst I in Louisville, KY
    Current Employee - Analyst I in Louisville, KY

    I have been working at Microbac Laboratories, Inc. full-time (more than an year)

    Pros

    * Flexible scheduling for college students
    * Good introduction to production and research in an environmental laboratory
    * Great coworkers

    Cons

    * Absolutely no upward mobility: if you request a raise, you are told you will receive one when you have demonstrated an increase in responsibilities meriting one; yet when your responsibilities increase and you work 50-hour weeks, you get no recognition and upper management refuses to recognize your hard work.

    Promotions are a no-go. Management will promise you a promotion after years, but then re-title the position to dodge actually giving you anything other than more responsibilities - no raise, no recognition, no inclusion on lab policies.

    * Zero communication/understanding between front office and lab: project managers and upper management have no clue as to what actually goes on in the laboratory. As a result, they accept rush orders without making sure the analysts can run the test and yell at the analysts when equipment is malfunctioning and they can't get results out.

    * Company values emphasize quality and safety, but it is clear that Microbac's real values are profitability at the expense of their analysts and speed at the expense of quality and accurate results.

    * Complete neglect for functional and quality equipment: analysts are not properly trained on pipette use and when new pipettes are needed, management refuses to purchase. Equipment is frequently taken out of use and production halted due to samples maxing out detectors, old parts, poorly trained analysts, or accidents and management is slow to respond, instead dumping all of the blame on the analysts.

    * Poor work / life balance: "storm events" are an expected requirement on the job, but the lab is not equipped to handle 400+ samples coming in within 72 hours with only 3-5 FTE and barely functional machinery. Employee turn-around is very high with frequent temp/part time employees/interns, so any given storm event could break the remaining analysts.

    Advice to ManagementAdvice

    * Listen to and respect your analysts! They make your company what it is and they're the source of profits. Providing them non-competitive wages with no opportunity for upward mobility or raises for the sake of increasing your profits will not help in the long run.

    * Hire people with the qualifications and interest to be long-term FTE's. Interns and college students will not stick around and generally aren't as concerned with high-quality work since they won't be around long.

    * Stop buying floundering laboratories and buildings and focus on your current locations. Expansion can only benefit you when you have fully-functional, happy labs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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