Midas Reviews

Updated March 24, 2015
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2.6
51 Reviews
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Erik R. Olsen
5 Ratings

Employee Reviews

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  1. Service Writer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Writer in Mastic, NY
    Current Employee - Service Writer in Mastic, NY

    I have been working at Midas full-time (less than a year)

    Pros

    You get to work on your personal car for nearly freee

    Cons

    Depends on location but management can suck

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. Midas

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Receptionist in Hartford, CT
    Current Employee - Receptionist in Hartford, CT

    I have been working at Midas full-time (less than a year)

    Pros

    You learn a lot about cars

    Cons

    No sick time or personal time, get sent home often based on sales,

  3. Ripoff

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Midas

    Pros

    You can do as you please

    Cons

    They discount customers and take it from your commission. This was a franchise.

    Advice to ManagementAdvice

    Sell the business to someone honest

    Disapproves of CEO
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  5. 1 person found this helpful

    A good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Midas

    Pros

    It Great pay and benefits.

    Cons

    Long Way to many hours

    Advice to ManagementAdvice

    Come around more often.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Pro pro pro pro pro

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Midas

    Pros

    Thumbs up. Way way up. Excellent benefits and plenty of brake jobs and oil changes

    Cons

    Leadership is lacking, training was limited. The donuts were always day old.

  7. Trying to maintain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Midas full-time (more than 8 years)

    Pros

    The company continues to try and maintain. Tight knit organization, which worked to keep the profits rolling thru the door. Once they moved to Florida, lost momentum.

    Cons

    Management only worried about maintaining profits. If you are on the top...you were rewarded. If you are a worker bee, you stay a worker bee

    Advice to ManagementAdvice

    Don't forget where your profits are coming from

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Franchise company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Midas

    Pros

    Great learning experience, fast paced work environment

    Cons

    Challenging to sell at times

    Recommends
    Positive Outlook
    No opinion of CEO
  9. Not in tune to customer's desires, wants, or needs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Midas full-time

    Pros

    cheap oil changes, friendly service

    Cons

    unqualified employees and inferior products

    Doesn't Recommend
    Neutral Outlook
  10. "The Midas Touch"- I would have to say, "Not so Much".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Bloomfield, CT
    Former Employee - Store Manager in Bloomfield, CT

    I worked at Midas full-time (less than a year)

    Pros

    I am struggling to find any pro's to working for Midas of "Pack 2000" in the Hartford CT Market other than major discounts on car repairs. Depending on which location your working in some of the techs are very knowledgeable and I would let them work on my car. The customers I had were great!

    Cons

    Where do I begin? The base pay is sub par. And that is an under statement. Since you are expected to work 58 to 65 hours a week. So as the Store Manager your basically working for $12 to $12.50 an hour to run a million dollar business. The commission is paid based on your weekly results, so that can be maxed out from time to time. Now if you have some half way decent techs that are not forgetting to tighten drain plugs or wheel nuts, then your headaches can be reduced to customers just being upset over the outrageous prices.
    In addition to the long hours and sub par pay, Management does not acknowledge any positive accomplishments, EVER. Management should read that book, "Management for Dummies". Very applicable for this market.

    Advice to ManagementAdvice

    Unless you stop the revolving door of firing managers after 90 days. Then your customers will or have already lost confidence in your establishment and go elsewhere for car repairs. I was personally told by a few customers willing to be candid that they were not comfortable with the instability that they percieved as extremely very evident by not giving your managers adequate time to actually turn the stores numbers around before terminating them. By doing so you are destined to fail as a company and a brand. Some of the most successful managers in retail automotive sales: regardless of company association, have been the "ROCK" at a particular location for 10 to 20 years. Guess what? Each month was not a banner month. Each year they didn't knock the cover off the ball. But when upper management stood by them and gave them support over the years. Then the customer's get in a habit of only dealing with that one location and that one manager. Customers don't like change for the most part. They don't feel compfortable bouncing around to differrent repair shops. And they sure don't like to have their familair manager terminated because of short term lagging sales. BTW this was done right before the holidays, to a family man with a large family.
    So, long story short.......RUN FAR AWAY FROM THIS COMPANY! Their competitors are doing it better. I.E. Firestone!

    P.S. When a customer spends $1200 on a complete brake job, front to back, including brake lines. They shouldn't have to return 3x to have a low brake pedal addressed when that was the original issue. Then to have the District Manager inform them that the rotted brake line that wasn't addressed at the time of the repair is not going to be repaired at no charge, when the original repair was only performed 6 months prior is just bad customer service.
    BUYERS BEWARE! Management should come up with better service warranties.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Midas

    Pros

    There are no pros there

    Cons

    Stay away. They lie when they hire you. You will go nowhere working there.

    Doesn't Recommend
    Negative Outlook

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