Middlebury Interactive Languages

www.middleburyinteractive.com
Engaged Employer

Middlebury Interactive Languages Reviews

Updated June 16, 2015
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2.7
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Jane Swift
26 Ratings

32 Employee Reviews

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  1. Helpful (1)

    Online Teacher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Teacher in Middlebury, VT
    Current Employee - Online Teacher in Middlebury, VT

    I have been working at Middlebury Interactive Languages full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Entire company is devoted to quality world language learning. As a language teacher in other schools, you often feel like a square peg being shoved into round hole. Here the meetings are actually about things I care about, about topics which relate, and about getting students excited about global learning. Co-workers are mostly friendly, positive and helpful. Working remotely is awesome. You will save on gas, wardrobe, etc.

    Cons

    Pay is low. The hours they 'assign' you are not enough to cover what the job requires.

    Advice to Management

    Remember your teachers are your best recruiting resource and remember that regardless of their hours allotted, they work well beyond those hours.


  2. Fun, rewarding summer job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Advisor
    Former Employee - Residential Advisor

    I worked at Middlebury Interactive Languages full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    -get to practice target language for a month with like-minded colleagues with similar interests -learn language acquisition techniques and other techniques and perspectives useful to language education; share and learn more about target culture through new perspectives from colleagues -small, family-like atmosphere; get close with coworkers and supervisors; close knit support network -team-oriented work environment; approachable supervisors -once you become a member of the MMLA community, it's like you're a member for life -great salary -feel input valued -generally feel like recognized for work and accomplishments

    Cons

    -intense, demanding environment (but normal due to nature of program) -becoming too corporate -starting to have to adhere to programmed rules and curriculum set by administrators who are not on site to understand how day-to-day actually works; want tangible, quantifiable results; judged by these criteria and not by actual, practical performance -too rigid with curriculum - need a little bit of grammar along with conversation; grammar isn't entirely unnecessary, students all learn best with a balance of both - too polarized on this/too entirely in favor of one ideology

    Advice to Management

    -don't lose values and alienate hard-working, dedicated staff by overlooking their value in favor of data and almost sales-minded goals


  3. Helpful (6)

    Great Product, Poor Vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Middlebury Interactive Languages full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The work environment in the Utah office was excellent. Highly qualified individuals who were all passionate about the product they were making. It

    Cons

    C-level employees appeared to have no clue of any step of the content creation process. More attention was placed on bureaucracy and title-importance than on supporting lower-level employees. It's completely understandable to have to close an office, but the closing of the office was done so the C-level employees wouldn't appear as bad as they did after a botched product launch, not as a way to improve the business.


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  5. Helpful (8)

    Contract teachers underpaid and undervalued

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Teacher in Remote, OR
    Former Employee - Contract Teacher in Remote, OR

    I worked at Middlebury Interactive Languages

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - Work from home - Interact with students all over the country -Tech support people try hard to help

    Cons

    -Poor support to teachers overall - Poor teacher pay relative to brick and mortar schools - Doing the job well requires many more hours than we were paid for -Lead teachers for Sp. focused on finding fault, not helping - Many, many software glitches as the company tries to offer its products on far more platforms than it can support - greed-driven business model

    Advice to Management

    - Focus on quality of your product delivery over sales - Value teachers - making 1/2 of the brick and mortar salary won't let you keep good people -Eliminate the many extra duties beyond teaching - they take away from the quality of education a teacher can deliver


  6. Helpful (9)

    Too Little - And Yes, Too Late

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Middlebury, VT
    Former Employee - Anonymous Employee in Middlebury, VT

    I worked at Middlebury Interactive Languages full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    1. Located in beautiful Vermont. 2. Great salary. 3. Comparable benefits to other companies. 4. Work advancement as long as you are one of the chosen few. 5. Some remote work allowed. 6. Great products but are now compromised. 7. Did I mention, there is always beer in the fridge?

    Cons

    1. For those of us who were left, it is hard to watch others bullied and pushed out the door. 2. The promotion has usually been indicative that your days are numbered. 3. There is a constant blame game on those who were forced to leave or who left on their own. 4. Once people have left, the rest of the team had to pick up the slack = too much work, not enough compensation. 5. Great products but no real production support left anymore. 6. Remote work is now encouraged for lack of finding enough local talent. Should have left the original team in tact.

    Advice to Management

    1. Listen to the survey that you took from employees. If there were departments in there that were bringing down the scores then it is time to man or woman up and fix it. 2. Stop the junior high bullying tactics. It is hard on everyone when you have to train new people especially when you replaced great employees who were tired of being bullied. 3. Rethink the Sca-La-La-La rewrite and address what the real problem is.


  7. Helpful (7)

    If it weren't for my co-workers in the Provo office, working here would have been unbearable.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lackey in Provo, UT
    Former Employee - Lackey in Provo, UT

    I worked at Middlebury Interactive Languages full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employees in the Provo office were excellent to work with. I made some amazing friendships there. I was able to learn some valuable skills that have carried over to other phases of my career.

    Cons

    Poor sales practices. The sales team would promise customers features that were only in the earliest developmental phases, and failure to deliver would be blamed on the content or dev teams. Upper management has little to no idea what their employees actually do. If management is to be believed, MIL's courses just appear out of thin air. Management had no respect for contract employees. Attempts to transition to full-time, salaried positions consisted of firing contractors and forcing more responsibility onto full-time employees. High stress. Hiring and promoting employees, not on merit, but on relationships. They write entire courses and launch whole platforms without any customer feedback on effectiveness, ease of use, etc. They closed a whole office and laid off dozens of people only to be baffled when it didn't magically fix the company.

    Advice to Management

    Stop treating your employees like they're disposable. Your products don't make themselves.


  8. Helpful (8)

    So much potential, so many poor management decisions.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Provo, UT
    Former Employee - Anonymous Employee in Provo, UT

    I worked at Middlebury Interactive Languages full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Loved my colleagues! There were so many intelligent, fun creative people. Online language education is an exciting and quickly-growing field.

    Cons

    The CEO and upper management knew very little about language education. The company officers and board members all lived in Vermont or other Eastern US locations but all the experts who spoke the languages and understood language education, were located in Utah. This resulted in rampant miscommunication and terrible mismanagement. In addition to that, the priority was producing and selling a product as quickly as possible. This meant quality suffered every time.

    Advice to Management

    Hire leaders who understand language education, not just politics and sales.


  9. Helpful (10)

    Treating Valuable Employees Poorly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Middlebury Interactive Languages full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The actual products of the company have some wonderful innovations in language learning that far exceeds what people like Rosetta Stone are doing.

    Cons

    They did awful things to a lot of people who did amazing work for them. I saw an entire team work overtime for months putting together amazing products with a great attitude, only to have them all laid off for their trouble. The management is very much out of touch and appeared to only be trying to save face and increase their bottom line by throwing those under the bus who had done excellent work.

    Advice to Management

    More respect for employees. Taking responsibility for your own actions instead of blaming others. Rewarding those who have done great things.


  10. I am a part time online teacher.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Middlebury Interactive Languages part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It's great to be able to work from home. The lead teachers are great and you always learn new things about educational technology.

    Cons

    There is a lot to learn up front and the details can be overwhelming.


  11. Helpful (3)

    Turned the corner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Middlebury, VT
    Current Employee - Anonymous Employee in Middlebury, VT

    I have been working at Middlebury Interactive Languages full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture emerging in VT HQ which rewards achievement. Product challenges have been addressed by talented new Technology Leader who is relentless in solving problems and addressing customer needs. Healthy growth and happy customers.

    Cons

    Long,hard days post-Utah office closing. Arrogant culture of former tech team left many challenges for senior leadership. Current executive team working hard to improve communication.

    Advice to Management

    Keep focused on strengthening the talent base in the technology and development area.



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