Midfirst Bank

  www.midfirst.com
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Midfirst Bank Reviews

Updated Jul 11, 2014
Midfirst Bank – Oklahoma City – “Lobby”

All Employees Current Employees Only

3.1 27 reviews

88% Approve of the CEO

(no image)

G. Jeffrey Records Jr.

(8 ratings)

67% of employees recommend this company to a friend
27 Employee Reviews
Relevance Date Rating
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    • Culture & Values
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    better of the evils

    Anonymous Employee (Former Employee)

    Prosgreat benefits and workplace atmosphere

    Consmanagement is rough, little training

    Advice to Senior Managementconsider talking to your employees to see where they want to go in their careers, and willingly help them get there

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    MidWest Wells Fargo

    Anonymous Employee (Current Employee)

    ProsThe company in Arizona is small enough that you get to meet mostly everyone in the branches. The recognition is great, they take top performers out for a dinner once a quarter, from Tellers to Branch Managers, all in there own categories. Great team dynamic. Allows time for team development, and building client relationships

    ConsAll the upper management is from Wells Fargo, and it shine throughout Arizona. Very strict sales goals. Forced to "game" clients into products that they could benefit from but you're asked to harass the client for the business. Teller line isn't any better. They have to ask regular clients for referrals or product recommendations.

    Advice to Senior ManagementKeep Wells Fargo at Wells, and stop hiring your buddies for upper management. Go back to the relationship bank that you are known for.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A once great place ... RUINED!

    Assistant Banking Center Manager (Current Employee) Phoenix, AZ

    ProsThe Employee Benefits are excellent, the locations are beautiful and well maintained, pay is competitive, quarterly recognition events are enjoyable, generous apparel allowance with an anniversary allowance to update your apparel is offered, yearly Christmas bonus from the CEO, still privately owned.

    ConsThis is a company that once surveyed all employees satisfaction and concerns annually and found value in having 100% participation. They recently brought back a survey for new employees, but the opinions and concerns of tenured employees are no longer solicited and even discouraged. Middle Management and Upper Management are absolutely terrible. Regional Managers are a joke and offer no support, commitment, or ethics. MidFirst Bank no longer concerns itself with having a team full of people that share core values, but instead overlooks major ethics and policy violations as long as you can produce numbers. The biggest clown show at MidFirst Bank is non other than the Human Resources Department. Nothing is confidential and there is no investigation that occurs when something is reported; Either swift and often unjustified action is taken or no action at all is taken and problems are swept under the rug. Learning and Performance is full of nice people. The Trainers are all very personable and they offer a wide variety of offerings, but far too often the material is too basic or general to offer any actual value in a real world environment. MidFirst Bank is a "proud partner" of Arizona State University and claims to be a financial partner that seeks to help first time checking account owners on the road to financial success by doing the right for the students. Sounds great, right? Unfortunately, Upper Management is more concerned with the number of Sun Devil Checking accounts opened and not the quality of the relationship. In fact, employees are encouraged to essentially confuse incoming freshman into opening accounts at their new student orientation events. Even though MidFirst Bank says they want to do what is right for these ASU students, it is impossible for Bankers to achieve their sales goals without convincing the student to open a savings account they can't afford or opting their account in to the ability to overdraft and generate fee income for the bank. Doesn't really sound like a financial partner looking out for the students anymore, does it? MidFirst often has Supervisor and Manager positions available, but more often than not someone from Wells Fargo is recruited instead of hiring from within. Upper Management in the Arizona Market is made 100% of former Wells Fargo employees who have turned the once great culture of this private community bank from Oklahoma into an unethical institution who is quickly losing site of its values.

    Advice to Senior ManagementIf we are going to preach a culture of "rescuing customers from the competition," let's go back to a time when the employees were proud to say they worked for MidFirst Bank and there was mutual trust between the organization, employees and customers. The growth of the bank should be applauded, but at what cost? MidFirst Bank never will be Wells Fargo, Chase or Bank of America, which was once what we loved about working here. Why are we so desperate to imitate the mistakes those banks made causing their customers to come running to us in the first place? 75% of Banking Center Managers and 100% of Regional Managers are clueless. It's time to spend some time developing the people who are responsible for the careers of everyone building this brand.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to learn about banking.

    Anonymous Employee (Former Employee)

    ProsPrivately held family bank, great incentives for preforming employees. Good people to work with in a close-knit environment. Many perks for meeting sales goals and banking standards.

    ConsUnderstaffed, most non-preforming banks are not supported. Low morale after continual broken promises of hiring additional personnel. In many cases employees are not recognized for hard work when they are not in the top 5%. Very hard to navigate a career path if you are placed in a under preforming position. Be prepared to stay in a bad position with no way of promoting out even when great improvements are made.

    Advice to Senior ManagementRecognize talented people before they burn out and leave.

    Yes, I would recommend this company to a friend

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    Lack of caring.

    ABCM (Former Employee) Phoenix, AZ

    ProsIt's a good place for a single younger person to start a career in banking. Benefits are ok. Pay is middle of the road.

    ConsBusiness hours. With the world of banking moving towards online and ATM banking why be open from 7a-7p and both Saturday and Sunday. These hours are poorly chosen and not cost effective. Upper management lacks responsibility and is affraid to understand the true problem at hand. They assume it's always the banking centers fault for under performance when in actuality it's managements inability to see that goals are to high. Example, missed goals this year so let's raise them this year without changing products offered. General lack of caring about employees by upper management and HR.

    Advice to Senior ManagementSee above. Not that any advise given while working there ever got taken into consideration.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great Stepping Stone

    Teller (Former Employee)

    ProsThe management was flexible and willing to work around my schooling.
    The pay was pretty good for the job.
    My team was great to work with.

    ConsIf you do not like working in sales you may not like working there.

    Advice to Senior ManagementFind other ways to motivate your team to sell and explain how the products can help the customers.

    Yes, I would recommend this company to a friend

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    Great company to work for

    Teller (Former Employee) Phoenix, AZ

    ProsSmall banking centers allows for employees to form friendly relationships with customers. Upper management takes time to get to know all employees... even tge tellers. Friendly customer service driven atmosphere.

    ConsGoals can be high and hard to attain

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Terrible!

    Personal Banker (Former Employee)

    ProsBenefits, nice branches and decent pay.

    ConsVery inconsistent, lots of drama in all levels of management. The worse part is how they handle issues. Management uses the ivory tower approach and doesn't talk to the lower line of employees. They play favorites to certain employees. Rumors and gossip are assumed to be the truth with out finding out what really happened. What ever happened to, there are two sides to a story? The sales expectations were unfair and impossible to reach in my position. No help was given, just lip service. Most of their employees are looking for another job.

    Advice to Senior ManagementTake some leadership courses! Start practicing what you preach as an organization.

    No, I would not recommend this company to a friend

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    Great Benefits

    Anonymous Employee (Former Employee)

    ProsGreat benefits and an employee centered company. Pay was competitive with others in the industry. A very stable company to work for.

    ConsOverall pretty strict with policies but I found the workplace to be unprofessional at times in the group I worked in.

    Yes, I would recommend this company to a friend

     

    Supervisor

    Anonymous Employee (Current Employee)

    ProsGreat atmosphere, benefits are better than most companies, 401k matching, profit sharing, tuition reimbursement, discount on insurance for healthy lifestyle, discount tickets to various things (movies, Frontier City, White Water, etc) occasional Thunder tickets if you are an executive.

    ConsVery few opportunities unless you have a college degree, company doesn't acknowledge years of experience in lieu of degree. After you've been established, difficult to get raises other than the regular merit raise.

    Advice to Senior ManagementIf you give an employee additional responsibilities and they perform, compensate them fairly.

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