Midwest Cellular Reviews

Updated August 22, 2015
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45 Employee Reviews

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  1. Great Company, Great People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook

    I have been working at Midwest Cellular full-time (More than a year)

    Pros

    Midwest is a small family owned company. You're not just a number like you are with large corporations. You get to know upper management and the owners on a personal level. You can make as much money as you would like as you are in complete control of your sales.

    Cons

    The training structure isn't great. But, you learn in the moment with real customers.

    Advice to Management

    Listen to your sales reps and managers more openly. Then take that advice an act upon it


  2. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Midwest Cellular full-time (More than a year)

    Pros

    Can make good money (if compensation structure doesn't continuously change). They are willing to give people chances, sometimes.

    Cons

    Not a good work/life balance. Very high turnover with employees, especially store managers. Very little is done to show appreciation to their Frontline teams.

    Advice to Management

    Show the people that work hard more appreciation. Your losing good people left and right to substitute them with the next person that has no experience, and fail to have Upper Management properly train them. Listen to your Frontline, they know what's going on with "Your" customers.


  3. Not Worth it if Your Store Is Low Volume/Low Customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Sales in Rochester, MN
    Current Employee - Full Time Sales in Rochester, MN
    Doesn't Recommend
    Negative Outlook

    I have been working at Midwest Cellular full-time (More than a year)

    Pros

    Good coworkers, prizes through the company and other vendors who are partnered with them.

    Cons

    One of the lowest paying cell phone companies, my store has low volume, constant restructures to commission.

    Advice to Management

    Stop restructuring your commission structure. It's changed 5 or 6 times since I started working there two years ago and it keeps getting worse.


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  5. Helpful (1)

    Should be called Micromanaged Cellular

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Midwest Cellular full-time (More than a year)

    Pros

    At first, the job was great. Very awesome coworkers. Not many pros, even the benefits sucked.

    Cons

    Everything but the people. No one who works here can actually say they are happy with going in to work. The pay plans are never constant, they are always being cut. Within a very short period of less than three years the company underwent 3 different commission structures! They are always adding new variables in to the comp plans and are always looking for ways they can steal from their employees' hard earned money. Management is okay up until you get to the district managers. Hard work is never appreciated by them, not once did i get just a congrats for doing a good job, the congratulation handshake was always followed up by a what are you gonna get out next. Instead of listening and voicing the employees, employees get shut down every time they bring up an idea or express what they dont feel comfortable with. Sales directors rule with an iron fist. Employees are also trained to sell as bundles by upper management, which means screwing everyone you can by giving a high cost and adding in as much stuff as you can. They also encourage locking in, which is setting up pretty much a tentative uverse account while the customer is under the impression of being on a "reserved" promotion... also you are micromanaged in nearly every category there is. There is also no respect given for your personal time, try asking them to schedule you the two days that you need off. Good luck because your personal life isnt convenient enough for them. Try calling in sick, you're better off lugging your oxygen tank from your death bed to work cause guess what? It's not happening! Do not work here, they are unethical, unreasonable,has too much politics and do not care about anything but numbers, money, and looking good to higher ups. There is a reason employees are dropping left and right midwest.

    Advice to Management

    You guys need some serious morality training. I would suggest going to church.


  6. A great place to advance your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnsville, MN
    Current Employee - Anonymous Employee in Burnsville, MN
    Recommends
    Positive Outlook

    I have been working at Midwest Cellular (More than a year)

    Pros

    You are in control of the money you want to make. The better salesperson or manager you are, the more money you can male.

    Cons

    Need to be able to adapt to new goals and directions. Cellular is an ever changing industry.


  7. I love my coworkers and learning new phones.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Brooklyn Center, MN
    Current Employee - Sales Representative in Brooklyn Center, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Discounts, bonuses, and friendly people to work with. I love seeing the new phones that's coming out and selling them and also helping the customer.

    Cons

    awful pay structure, management is always strict about some goals that's hard to reach.

    Advice to Management

    Pay us more for what we do. Otherwise I love the job!


  8. great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Midwest Cellular full-time

    Pros

    I enjoy working here. At the store we are like a family. You have to be able to do team work, so if your not good at that I don't recommend it. They work with your schedule!

    Cons

    Being that we are not a corporate store it sometimes makes it hard. People think of authorized retailer means that can't do everything.

    Advice to Management

    Make sure all say the same thing. When different managers say different things it makes it harder on is. Keep it up. You all are becoming bigger.


  9. Unfair treatment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Midwest Cellular full-time (More than a year)

    Pros

    Pay was awesome. You get vacation time and great benefits. Somewhat willing to work with your schedule. Nothing else I can think of.

    Cons

    If higher ups felt you weren't doing well you would attend boot camps. Even if it was your day off you were expected to be there.

    Advice to Management

    Listen to the sales reps and stop worrying so much about wtr. If you back your employees it will be a happier place for all.


  10. Helpful (1)

    It's a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Sales in Savage, MN
    Former Employee - Full Time Sales in Savage, MN
    Doesn't Recommend
    Negative Outlook

    I worked at Midwest Cellular (More than 5 years)

    Pros

    I worked there for quite a while in multiple stores and overall was an ok experience. Most of the people I worked with were great and the benefits were nice.

    Cons

    Confusing and overly complicated comp structure. There were too many variables involved to be able to keep track of what to expect on your paycheck. If they were to make a mistake (which they admitted to quite often), it was hard to know sometimes. Not consistent with how a lot of people are treated and/or punished for mistakes. Write ups often mean nothing unless they're trying to get rid of you. Your schedule can change on a whim and often are not notified (I couldn't even tell you how many times this happened that I saw, way too much) but can still get in trouble for it. Really disorganized and upper management just doesn't seem to care about a lot of things that they should. Your focus areas often change for what they expect but aren't told until it's a really big deal and have a lot of catching up to do (and it will often affect your paycheck).

    Advice to Management

    Spend some actual time on the sales floor trying to sell products before you give anyone advice on how to sell things or say how easy it is. Don't use fear management, it makes people miserable.


  11. Helpful (1)

    Good College Part-Time Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Neutral Outlook

    I have been working at Midwest Cellular part-time (Less than a year)

    Pros

    My manager was really flexible with scheduling work to fit my college schedule. The pay is good, well for a current college student working only part-time anyways. The store team is really awesome!

    Cons

    Upper Management sets expectations too high for some stores. Schedule is flexible but as college got busier, the flexibility stayed the same. Job training and meeting expectations really distracted me from college. Some days I felt like quitting on the spot, just too much pressure!

    Advice to Management

    Understand that us sales associates also have personal lives. Work and Life shouldn't be mixed... yet it is.



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