Miele USA Reviews

Updated July 28, 2014
Updated July 28, 2014
11 Reviews
2.9
11 Reviews
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Recommend to a friend
Approve of CEO
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Nick Ord
9 Ratings

Employee Reviews

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  1.  

    Learned international business practices to use in the USA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Natioal Manager Laboratory in Princeton, NJ
    Current Employee - Natioal Manager Laboratory in Princeton, NJ

    I have been working at Miele USA full-time (more than 3 years)

    Pros

    Good experience learning capital equipment. Very professional and detail oriented

    Cons

    They have a European business model that sometimes does not work in the US market

    Advice to ManagementAdvice

    Try to implement US customer needs on a more consistent basis

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Hostile work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in Princeton, NJ
    Current Employee - Territory Manager in Princeton, NJ

    I have been working at Miele USA full-time (more than an year)

    Pros

    The product is built good.

    Cons

    Hostile work environment. One of the regional managers has anger issues.

    Advice to ManagementAdvice

    It starts at the top and is filtered down to the regional managers. Need to clean house and start fresh the dealers and territory managers are getting sick of being treated like crap.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Work here in if your upper managment otherwise you will be sucked dry and left for dead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Princeton, NJ
    Former Employee - Anonymous Employee in Princeton, NJ

    I worked at Miele USA full-time (more than 3 years)

    Pros

    your coworkers are really nice and help you get through your day

    Cons

    the customers are the worst people to deal with

    Advice to ManagementAdvice

    actually promote people who work hard and care not just due to the fact that they been there for 8 years,

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    One of the best products n the industry hands down

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Miele USA

    Pros

    You can always feel confident in the products you are selling

    Cons

    Very slow to make changes that are drastically needed

    Advice to ManagementAdvice

    Sometimes drastic changes are needed to grow

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parts Coordinator in San Francisco, CA
    Former Employee - Parts Coordinator in San Francisco, CA

    I worked at Miele USA full-time (more than 8 years)

    Pros

    Good training. Plenty of work. Always something new coming along.

    Cons

    if you are not in Princeton there are not many promotions available

    Advice to ManagementAdvice

    Let employees know their status.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very good company to work for

    Current Employee - Warehouse and National Accounts Specialist in Princeton, NJ
    Current Employee - Warehouse and National Accounts Specialist in Princeton, NJ

    I have been working at Miele USA full-time (more than 8 years)

    Pros

    Strong company ,financially sound. have not let people go unless they do not perform well

    Cons

    Sitting at a desk all day, no incentive programs

    Advice to ManagementAdvice

    Appreciate people when they work very hard for you

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Worthwhile representing such a well made product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Field Service Representative in Princeton, NJ
    Former Employee - Field Service Representative in Princeton, NJ

    I worked at Miele USA

    Pros

    With some really poor products saturating the market, it is refreshing to see quality still being available. If you don't want service issue in your home, buy Miele.

    Cons

    There aren't enough "attaboys" given out to staff. Work atmosphere is okay. Overall people here all get along. Great if the communication was a little better.

    Approves of CEO
  9.  

    Good place to work if they stopped bringing in people from outside the industry that don't understand the business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales in Princeton, NJ
    Former Employee - Sales in Princeton, NJ

    I worked at Miele USA

    Pros

    Great quality products. Mostly nice people who care about the company and their jobs.
    Employees get price discounts on company consumer goods.

    Cons

    Poor upper management that are clueless with unrealistic and unattainable goals for a weak market. Limited new product input that would increase USA sales.
    Overpriced products that are not competitive to the average user in today's market.

    No opinion of CEO
  10. 1 person found this helpful  

    Review Of Miele USA In Princeton, NJ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service in Princeton, NJ
    Current Employee - Customer Service in Princeton, NJ

    I have been working at Miele USA

    Pros

    There are a few nice people that are employed by Miele and would go out of their way to help others. They have a very knowlegable trainers in their product trainning department.

    Cons

    Most employees are very unhappy and are very dissatisfied with the way their suopervisors and managers treat them. Some actually say that they work in a hostile enviroment. Managers keep playing the the numbers game instead of persueing real quality and customer satisfaction.

    Advice to ManagementAdvice

    Please try to treat everyone with more respect and show more compassion towards their employees needs and please start treating prople like adults and not as if they were still in high school.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Miele is an innovative & industry leading company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Princeton, NJ
    Current Employee - Anonymous Employee in Princeton, NJ

    I have been working at Miele USA

    Pros

    Innovative and industry leading products. Beautiful headquarters. Considered a true quality product by dealerships and industry partners that distribute the line.

    Cons

    Lack of overall communication and holding internal parties accountable for their work performance. Lack of overall marketing and branding of the products.

    Advice to ManagementAdvice

    Overall communication needs to be improved. Internal parties need to be held accountable for poor performance. There is a lack of team atmosphere within the compnay.

    Recommends
    Approves of CEO

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Miele HQ, Princeton, NJ

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