Milestone Internet Marketing

www.milestoneinternet.com
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Milestone Internet Marketing Reviews

Updated April 3, 2015
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2.1
59 Reviews
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Milestone Internet Marketing CEO Anil Aggarwal
Anil Aggarwal
17 Ratings

Pros
  • You will learn a lot within a short amount of time here and your co-workers are great (in 8 reviews)

  • There is also free breakfast on Fridays and the office location is conveniently located in River North (in 6 reviews)

Cons
  • Upper management doesn't know what they're doing and lack respect for their employees (in 16 reviews)

  • The most successful account managers tend to have a few years of work experience under their belts (in 15 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    GOOD

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Milestone Internet Marketing

    Pros

    * Have done things independently
    * Have studied supply chain

    Cons

    * I was under utilized by my manager

  2. Helpful (10)

    Underpaid, overworked, and treated like you are disposable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA

    I worked at Milestone Internet Marketing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros working for Milestone.

    Cons

    Where to begin? Milestone runs off the poor business practices and ethics of the Aggarwals. If you ever have the displeasure of working here be prepared to have your morals challenged as you will see clients getting over charged (and when reported to the CEO, Anil, he will not give them a refund) and clients not getting the services they paid for as Milestones internal tools are riddled with bugs.

    Instead of using known and effective products Milestone will make an internal product for their service teams to use. While in normal companies creating in house tools is regarded highly as SAAS tools can produce high ROI, however Milestones version is created on a budget and launched prematurely as a full product when in fact it is still in beta. Hence why the tools are prone to having many bugs. Even though the tools don't work (and the bugs have been reported multiple times with no fixes in sight) be prepared to be blamed and put down by upper management when clients are unhappy.

    Also, don't be fooled when the upper management claims they are restructuring or that they had to make a change in processes because of growth and that's what is causing all the current issues. The issues are long term and stem way deeper in Milestone.

    One of the main issues is that they cannot retain employees long term so Milestone is constantly trying to rework their systems with the remaining employees in which the remaining employees will be given the workload of those who left but unfortunately none of the pay that goes along with it.

    On top of all the issues with the tools and business practices, the employees are treated poorly by upper management. Everyone is made to feel disposable and ones hard work will never be acknowledged or compensated. The only time raises and title changes are given is when people threaten to leave.

    Due to the fact that people are not treated well it creates an extremely negative work culture as no one ever seems happy to be at work making the days long and miserable.

    Milestone tries to play if off like the employees are unappreciative of all the benefits they give to employees but NEWS FLASH check any other company in the bay area. The benefits offered by Milestone are sub par at best. Everyone offers full medical and dental, your quarterly activities are a joke, and phantom stock is pointless.

    Advice to Management

    Treat your employees how you would want to be treated and in return your employees will care about your company and would stay long term and help work through the bugs and issues instead of leaving as soon as a new opportunity presents itself.

    Also, if you spend a little extra money to make your tools work and service your clients better and you'll have less client turnover as well.

    In addition, pay heed to what is written on Glassdoor! Stop being on the defense about your company and listen to the criticism and make it constructive so you can turn your company around before you run it further into the ground.

    Milestone Internet Marketing Response

    Mar 16, 2015CEO

    We regret that your experience was not great and wish we had an opportunity to make it better while you were at Milestone. Milestone is a high-performance, fast-paced environment and while we strive ... More

  3. Helpful (12)

    Don't invest in a company that doesn't invest in you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA

    I worked at Milestone Internet Marketing full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Casual attire, free alcohol on occasion (to help cope with the misery), and fellow employees who feel your pain.

    Cons

    Surprised you found a position that required no job experience? You should be. Milestone hires fresh out of college employees for one reason only- cheap labor. Keep looking elsewhere. At Milestone you will be ignored, you will be shut out, you will be talked down to, and degraded both publicly and privately. You will be seen only as a workhorse rather than a valued contributor or even an employee. Oh, and there's no legitimate HR so good luck voicing your concerns.

    Because turn-over here is so high, you will have to take on at least one other person's entire responsibilities with no promotion (whether as a title change or compensation). I'm sure the staged review that responds to this shortly will mention Milestone has a record low turnover rate- this is a lie. There are very few people who stick with the company for more than a year. That growth opportunity they preach about? There's a reason they can't hire senior level employees- they quickly realize how disorganized and misguided the company actually is and leave. Sure, about half of the management (maybe 5 of the 10) have been with the company for more than a few years, but that's because they're the only employees that are actually paid a decent wage in the 4th most expensive place to live in the United States. Their luxury vehicles will show you just how much...

    If and when you finally crack and let your superior know there is too much on your plate (i.e. 80 hour work weeks), you'll be told that you have a problem with time management and that if you can't get your job done within 8am-5pm, it's your problem (note: these positions are salary with no comp. time).

    Don't waste your time on mediocre job experience. While Milestone may preach about "full circle knowledge" and everyone getting an opportunity to learn the tricks of the trade, you will be subjected to whatever niche you fell into because the last person walked out. Unfulfilled promises are Milestone's strong suit.

    I'm sure one of the executives or select "favorites" will respond to this review, just like most other negative reviews. Please remember: these "disgruntled employees" on Glassdoor aren't lazy employees with poor work ethic, they're workers just like me who gave it their all and yet still weren’t good enough. The expectations at Milestone are so unachievable that employees begin to believe there is something wrong with themselves when in reality they are sabotaged by the unfit management and unrealistic work environment infecting the company.

    This review not only reflects my personal experience, but countless other former and current employees who struggled alongside me and understand the frustrations and realities of working for this company. Do yourself a favor and look elsewhere.

    Advice to Management

    Open your eyes and realize where the company is headed if you don't change your ways.

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  5. Helpful (4)

    Get ready to work really hard!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - E-strategist/Account Manager in Santa Clara, CA
    Former Employee - E-strategist/Account Manager in Santa Clara, CA

    I worked at Milestone Internet Marketing full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    great environment, and great group of employees.

    Cons

    CEO/Founder- good luck- pain in the butt to deal with

    Advice to Management

    More growth opportunities for the employees

  6. Helpful (5)

    Overworked, Underappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Employee in Chicago, IL
    Former Employee - Former Employee in Chicago, IL

    I worked at Milestone Internet Marketing full-time (less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Very nice coworkers all willing to help out, good office location

    Cons

    Overworked, management doesn't care to listen when you are stressed, large client load for just one account manager.

    Advice to Management

    To all managers and execs,
    This is why every one is unhappy here and this is why I left. When someone tells you that you have a large client load,take into consideration. Think of a new strategy on how to keep your employees happy, not just your clients. You have the technology to make the clients happy, make your employees your number one focus. Also, look into who you advance within the company - the person that has merit and wants to be a good worker, or the person that you think will just be a great lunch partner/ gossiper.

  7. "Slow but, steady."

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Milestone Internet Marketing

    Pros

    If you can get a chance, take it! This company is amazing. Just exiting college and coming in to the great world of business, this is the company for you. They learning experience is amazing in itself. It teaches you the to how to work as team to get tasks done. It has days of lots of work but, all pays off in the end. The CEO and owner are very kind and outgoing towards the employees. They help you with any problems you may have and provide better ideas to improve on your own. I strongly suggest this company.

    Cons

    In the process of changing the systems, so a little slow.

    Advice to Management

    Great Job!

  8. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - E-strategist/Account Manager in Chicago, IL
    Current Employee - E-strategist/Account Manager in Chicago, IL

    I have been working at Milestone Internet Marketing full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is good pay, great bosses, fun co-workers, happy hours, free breakfast on Fridays, and good collaboration among co-workers.

    Cons

    There can be a huge work load at this position. The AM's will not only have a ton of people to stay in touch with but a wide array of responsibilities. It' s manageable though.

    Advice to Management

    Keep up the good work and keep the company growing. Make sure your employees are happy

  9. Helpful (7)

    Empty Promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - E-strategist/Account Manager in Chicago, IL
    Current Employee - E-strategist/Account Manager in Chicago, IL

    I have been working at Milestone Internet Marketing full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You will get free breakfast on Fridays and get to wear whatever you want. The office is located right next to public transportation and in a great area of the city. There is no one willing to step up and discipline employees so you can get away with a lot and never get fired. If you are performing poorly, you will just get a lighter work load which is a win-win. You also get free health insurance, which is great----if HR gets the paperwork to you/turned in on time.

    Cons

    The leaders in the Chicago office are always stressed out and act as though we are performing surgery. Items get blown out of proportion if upper management is involved because they try to save their own reputation. There is a gossip problem with leadership as well and they are completely in denial about it. Employees can hear gossiping happen even if doors are closed which is a cause for low moral. Similar to other reviews, the work load is extremely heavy for the amount you get compensated for. If you are a good employee, they will "reward" you by giving you more work without pay. While this can be a pro for poor employees, it is not for valuable workers. Upper management is always in a contest with the CA office and is always making fun of them behind their backs which again, is a cause for low employee moral. Accountability is a big issue in this office. Upper management will not reprimand employees and (again) is great for workers who are wanting to slack off but frustrating for those wanting to do a good job. It is hard to describe the dis-functionality of this office without actually working here but to future employees, please take these reviews seriously. This office has been open for less than 2 years and has already seen close to a dozen people leave. Every-time someone leaves, upper management freaks out. Everything is very reactive, not proactive. I feel bad for the hotels that are paying money towards the product. Although a great product, it is extremely overpriced and sales will sell the hotels anything and try to convince them they needs every feature possible, even if it is not in the best interest of the hotel. Lastly, empty promises are made to the employees and hotels with indefinite timelines.

    Advice to Management

    Management should know that employees can hear you talking about them. Also, I would recommend not posting fake positive glass door reviews. It looks really bad on your part. This company has huge potential and a great product but there needs to be a changes in leadership.

  10. Helpful (13)

    Ask not what your company can do for you, ask what you can do for your company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Milestone Internet Marketing full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Your colleagues who you bond and share the pain with through the struggle and stress that is the company.

    Cons

    Where does one begin? If you are planning to join this company, please do not take this review with a grain of salt as it takes a lot of effort/time to put forth a proper review. It is not just because of a negative experience that people have left so many negative reviews; the major benefit would be to warn others from making the same career mistake. Take a look at the approval rating. That in itself should hopefully steer prospects from jumping into the lava pit.

    When you are young and innocent, fresh out of college, one would naively assume this level of stress that comes with the job is just part of life. Snap out of it!!! It is not! To go above and beyond for a satisfying return on investment is one thing, but to be mentally and physically worn out from the result of being in this company has left many forever scarred (PTSD).

    The company is founded/led by a one-two-punch duo who are also partnered outside of the company. This is the first major red flag. There would be endless days of over the top arguments (yelling to be exact) from said duo towards each other, their subordinates and clients. Nobody ever dares to bring this up to them for whatever reason but is a known issue. Management, aka, the owners, aka, the husband and wife duo controls every single output down to the T. In such a niche market, the company has remained stagnant for the past decade and has failed to innovate because management is set in their ways. Favoritism is evident and any input or ideas from anybody outside of that realm is immediately struck down and put to bed. The blame game is the most favored game by management and there is never enough fun in that category. This creates friction, stress, low morale, and in result huge turnover rates across all departments. There isn’t one department that is safe from this statistic. Clients and team leads are constantly battling the aftermath of people quitting left and right (think of reconstruction of the south after the Civil War combined with Groundhog Day, the movie).

    Pay is extremely low and not at all competitive to the market, even in a slumping economy. If you should happen to take the bait of taking on this uphill challenge, demand the appropriate compensation from the start and do not take no for an answer. However, you will not sleep soundly as your demands will be avenged with constant pressure to perform at a level that only ants can handle. There is no shortage of management wanting more, more, MORE!! As account managers, you are thrust into a sea of training that sets you up for failure from the start due to an overwhelming amount of information overload. Combine that with the amount of clients to handle, constant miscommunication with an offshore team (through no fault of their own), one simply has no other option but to fail.

    This company does not value its employees. I’ve seen at first hand many talented intelligent people quitting without hesitation or regret. People who put their sweat and tears for years into the company are treated as if they never existed. Promotion has to be demanded and will only be initially recognized as a last resort. The good companies will value, respect, appreciate and appropriately reward their employees. In return, their employees would be willing to sacrifice for the benefit of both parties. That is merely Business 102; perhaps management only took 101 for the basics. Poor pay, low morale, blame game, and constant pressure to ‘go live’ ASAP means mistakes are bound to happen (a lot of it). It’s a vicious cycle that benefits nobody.

    There is no perfect company with all positives but when there are loads of negatives, you would think ‘a change is gonna come’. Think again!

    Advice to Management

    Step down.

    And please do not respond to the reviews with the generic replies (too little too late).

    Milestone Internet Marketing Response

    Sep 22, 2014CEO

    Thanks for taking the time to share your valuable feedback so we can address some of the comments you provided. Our payroll provider ranks our compensation and benefits in the top 10% percentile of ... More

  11. Helpful (8)

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - E-strategist/Account Manager in Chicago, IL
    Current Employee - E-strategist/Account Manager in Chicago, IL

    I have been working at Milestone Internet Marketing full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You will learn a lot within a short amount of time here and your co-workers are great. This is a perfect job for someone looking to get their foot in the door of an agency and learn about SEO. There is also free breakfast on Fridays and the office location is conveniently located in River North. Job security--you will never get fired from here because they are always in need of employees. You can wear whatever you want. The dress code is supposed to be business causal but it is not enforced.

    Cons

    There is a tremendous amount of lack of support from upper management and often times questions are not answered. "Escalate" is a common word you will hear often but it means nothing. The bonus structure is explained to you when you first start but questions about the earned amount can never be explained because the accounting department is always inconsistent and incorrect. There have been employees who have seen a shortage on their paychecks as well. Similar to other reviews, there is an unfair/unbalanced work load (35-45 accounts/AM) and no leadership in the Chicago office. Upper Management is very concerned with how they are viewed and perceived by the CEO and employees--very anxious and worried and always wanting to be the "most popular." The environment is unprofessional and people walk in late all the time. No one is held accountable. Upper Management acts different when the SEO is in town visiting and warns the staff to be on top of their game. Lastly, there are not many advancement opportunities. Although upper management will talk about the company as if you can grow fast, the positions are not defined and there a ton of empty promises.

    Advice to Management

    Try getting organized and do not worry about the opinions of your employees. They will respect you more if you stop trying to be their friend and act like their boss. There needs to be a line drawn between sharing personal information and presenting yourself in a professional manor. Do not make promises you cannot keep.

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