Milestone Internet Marketing

  www.milestoneinternet.com
  www.milestoneinternet.com
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Milestone Internet Marketing Reviews

Updated September 28, 2014
Updated September 28, 2014
52 Reviews
2.1
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Milestone Internet Marketing CEO Anil Aggarwal
Anil Aggarwal
11 Ratings

Review Highlights

Pros
  • If you need more experience under your belt, you will learn a lot in a short time (in 8 reviews)

  • Mini Perks: Free breakfast on Fridays and quarterly outings (in 5 reviews)


Cons
  • Upper management doesn't know what they're doing and lack respect for their employees (in 15 reviews)

  • The most successful account managers tend to have a few years of work experience under their belts (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    "Slow but, steady."

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Milestone Internet Marketing

    Pros

    If you can get a chance, take it! This company is amazing. Just exiting college and coming in to the great world of business, this is the company for you. They learning experience is amazing in itself. It teaches you the to how to work as team to get tasks done. It has days of lots of work but, all pays off in the end. The CEO and owner are very kind and outgoing towards the employees. They help you with any problems you may have and provide better ideas to improve on your own. I strongly suggest this company.

    Cons

    In the process of changing the systems, so a little slow.

    Advice to ManagementAdvice

    Great Job!

  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - E-strategist/Account Manager  in  Chicago, IL
    Current Employee - E-strategist/Account Manager in Chicago, IL

    I have been working at Milestone Internet Marketing full-time for more than a year

    Pros

    There is good pay, great bosses, fun co-workers, happy hours, free breakfast on Fridays, and good collaboration among co-workers.

    Cons

    There can be a huge work load at this position. The AM's will not only have a ton of people to stay in touch with but a wide array of responsibilities. It' s manageable though.

    Advice to ManagementAdvice

    Keep up the good work and keep the company growing. Make sure your employees are happy

    Recommends
    Positive Outlook
    Approves of CEO
  3. 7 people found this helpful  

    Ask not what your company can do for you, ask what you can do for your company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Milestone Internet Marketing full-time for less than a year

    Pros

    Your colleagues who you bond and share the pain with through the struggle and stress that is the company.

    Cons

    Where does one begin? If you are planning to join this company, please do not take this review with a grain of salt as it takes a lot of effort/time to put forth a proper review. It is not just because of a negative experience that people have left so many negative reviews; the major benefit would be to warn others from making the same career mistake. Take a look at the approval rating. That in itself should hopefully steer prospects from jumping into the lava pit.

    When you are young and innocent, fresh out of college, one would naively assume this level of stress that comes with the job is just part of life. Snap out of it!!! It is not! To go above and beyond for a satisfying return on investment is one thing, but to be mentally and physically worn out from the result of being in this company has left many forever scarred (PTSD).

    The company is founded/led by a one-two-punch duo who are also partnered outside of the company. This is the first major red flag. There would be endless days of over the top arguments (yelling to be exact) from said duo towards each other, their subordinates and clients. Nobody ever dares to bring this up to them for whatever reason but is a known issue. Management, aka, the owners, aka, the husband and wife duo controls every single output down to the T. In such a niche market, the company has remained stagnant for the past decade and has failed to innovate because management is set in their ways. Favoritism is evident and any input or ideas from anybody outside of that realm is immediately struck down and put to bed. The blame game is the most favored game by management and there is never enough fun in that category. This creates friction, stress, low morale, and in result huge turnover rates across all departments. There isn’t one department that is safe from this statistic. Clients and team leads are constantly battling the aftermath of people quitting left and right (think of reconstruction of the south after the Civil War combined with Groundhog Day, the movie).

    Pay is extremely low and not at all competitive to the market, even in a slumping economy. If you should happen to take the bait of taking on this uphill challenge, demand the appropriate compensation from the start and do not take no for an answer. However, you will not sleep soundly as your demands will be avenged with constant pressure to perform at a level that only ants can handle. There is no shortage of management wanting more, more, MORE!! As account managers, you are thrust into a sea of training that sets you up for failure from the start due to an overwhelming amount of information overload. Combine that with the amount of clients to handle, constant miscommunication with an offshore team (through no fault of their own), one simply has no other option but to fail.

    This company does not value its employees. I’ve seen at first hand many talented intelligent people quitting without hesitation or regret. People who put their sweat and tears for years into the company are treated as if they never existed. Promotion has to be demanded and will only be initially recognized as a last resort. The good companies will value, respect, appreciate and appropriately reward their employees. In return, their employees would be willing to sacrifice for the benefit of both parties. That is merely Business 102; perhaps management only took 101 for the basics. Poor pay, low morale, blame game, and constant pressure to ‘go live’ ASAP means mistakes are bound to happen (a lot of it). It’s a vicious cycle that benefits nobody.

    There is no perfect company with all positives but when there are loads of negatives, you would think ‘a change is gonna come’. Think again!

    Advice to ManagementAdvice

    Step down.

    And please do not respond to the reviews with the generic replies (too little too late).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Milestone Internet Marketing Response

    Sep 22, 2014CEO

    Thanks for taking the time to share your valuable feedback so we can address some of the comments you provided. Our payroll provider ranks our compensation and benefits in the top 10% percentile of ... More

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  5. 2 people found this helpful  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - E-strategist/Account Manager  in  Chicago, IL
    Current Employee - E-strategist/Account Manager in Chicago, IL

    I have been working at Milestone Internet Marketing full-time for more than a year

    Pros

    You will learn a lot within a short amount of time here and your co-workers are great. This is a perfect job for someone looking to get their foot in the door of an agency and learn about SEO. There is also free breakfast on Fridays and the office location is conveniently located in River North. Job security--you will never get fired from here because they are always in need of employees. You can wear whatever you want. The dress code is supposed to be business causal but it is not enforced.

    Cons

    There is a tremendous amount of lack of support from upper management and often times questions are not answered. "Escalate" is a common word you will hear often but it means nothing. The bonus structure is explained to you when you first start but questions about the earned amount can never be explained because the accounting department is always inconsistent and incorrect. There have been employees who have seen a shortage on their paychecks as well. Similar to other reviews, there is an unfair/unbalanced work load (35-45 accounts/AM) and no leadership in the Chicago office. Upper Management is very concerned with how they are viewed and perceived by the CEO and employees--very anxious and worried and always wanting to be the "most popular." The environment is unprofessional and people walk in late all the time. No one is held accountable. Upper Management acts different when the SEO is in town visiting and warns the staff to be on top of their game. Lastly, there are not many advancement opportunities. Although upper management will talk about the company as if you can grow fast, the positions are not defined and there a ton of empty promises.

    Advice to ManagementAdvice

    Try getting organized and do not worry about the opinions of your employees. They will respect you more if you stop trying to be their friend and act like their boss. There needs to be a line drawn between sharing personal information and presenting yourself in a professional manor. Do not make promises you cannot keep.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 6 people found this helpful  

    Unless there is leadership change, this company won't get better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - E-strategist/Account Manager  in  Chicago, IL
    Current Employee - E-strategist/Account Manager in Chicago, IL

    I have been working at Milestone Internet Marketing full-time for more than a year

    Pros

    Like what others said. You will like your coworkers because you're all dealing with the same headaches and stress

    Cons

    Where do I start?

    The Chicago Mangement needs change! The Chicago office moral is so low. People are always talking about quitting and looking for other jobs, and the office is only one year old!

    The Chicago office needs new management as soon as possible, or they'll end up with an empty office sooner than later.

    There is a huge disconnect between the Chicago office and the California office, and that's because the management in the Chicago office tries so hard to keep us separate. They want the California office to think the Chicago office is better. News flash, we're all one company!!! Stop caring about what the owner thinks of you and start caring about how you can help the company stay more united and grow for the better.

    Like what the others said, Chicago management is all about gossiping! Gossip, gossip, gossip. Stop gossiping about employees and clients! 1. It's terrible that everyone in the office can hear you and see you doing it 2. Not how you run a successful business- the office moral is so down because of all your whispering and chatter 3. You should be ashamed you're acting like a middle school girl. This company could do so much better if you stopped wastin so many time gossiping and actually did work.

    Advice to ManagementAdvice

    If you want to be successful, if you want to keep your employees long term and stop the high turnover, then hire better leaders or promote from within the people who have shown better leadership and expertise. The other reviewer was right. The Chicago office really needs help or it's about to lose so many employees due to unhappy working conditions under the current leadership.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Milestone Internet Marketing Response

    Apr 21, 2014CEO

    We appreciate you taking the time to share your feedback. We value all our employees and your feedback allows us to make improvements. We do encourage you to discuss your concerns with your manager ... More

  7.  

    Good opportunity for quick growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - E-strategist/Account Manager  in  Santa Clara, CA
    Current Employee - E-strategist/Account Manager in Santa Clara, CA

    I have been working at Milestone Internet Marketing full-time for less than a year

    Pros

    There is a lot of room for quick growth at this organization. If you need more experience under your belt, you will learn a lot in a short time. If you have more experience, put in the work and you'll be noticed.

    Sure, there are a lot of negative reviews on here, but you get out of this place what you put in. Work hard and reap the rewards.

    Also - great co-workers!

    Cons

    The workload can vary day to day. Learn to switch gears quickly and multitask to succeed.

    Advice to ManagementAdvice

    Focus more energy on employee wellness (based on other reviews)

    Recommends
    Positive Outlook
    Approves of CEO

    Milestone Internet Marketing Response

    Mar 20, 2014Director of Social Media

    Thank you for your comments. We definitely encourage learning, and try to reward hard work with growth opportunities. If you have ideas on how we can continue to focus on employee wellness please ... More

  8. 6 people found this helpful  

    Terrible place to work. Avoid Milestone if you value your sanity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Milestone Internet Marketing full-time for less than a year

    Pros

    They hire well. Co-workers are nice people and generally supportive of each other.
    Free breakfast on Fridays.

    Cons

    Unreasonable work load per account manager. Service to clients suffers because each account manager has too many accounts to really do a good job for any of their clients.

    Gossip, gossip, gossip, among upper management! Management will gossip among themselves and with employees about other employees. This is unprofessional and demoralizing.

    Milestone is totally lacking in a sold internal structure. Account managers spend more time tracking down information that should be readily available to them. This is frustrating for the account managers.

    Very low morale. People quit every month at this place.

    Serious micromanagement. Account managers spend more time filling out silly repetitive spreadsheets than doing actual work that might benefit their customers just to prove that they are doing their jobs.

    Clients are often unhappy because of the high turn-over at Milestone. Some clients have had more than 3 different account managers within a year. When clients are upset, yelling and swearing at their account manager, the account managers are expected by management to take the abuse.

    Advice to ManagementAdvice

    Pay more attention to these reviews. Invest in employee wellness. Stop gossiping with each other about your employees and start to address the problems in your company. If you treat your people better, you will have less turn-over and provide much better service to your clients.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Milestone Internet Marketing Response

    Apr 3, 2014Senior Director of Clients Services

    Thank you for your feedback. Your satisfaction – and that of your coworkers – is very important to us, and we strongly urge you to discuss your concerns with your manager. If you do not feel ... More

  9. 3 people found this helpful  

    The Chicago Office Needs Help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - E-strategist/Account Manager  in  Chicago, IL
    Former Employee - E-strategist/Account Manager in Chicago, IL

    I worked at Milestone Internet Marketing full-time for more than a year

    Pros

    Chicago Office:
    Coworkers: You will love your coworkers! Your coworkers are understanding because you're all on the same boat and are going through the same things.
    Mini Perks: Free breakfast on Fridays and quarterly outings.

    Cons

    Chicago Office:
    Leadership: Chicago Upper Management is dismissive of ideas/suggestions, gives new employees too many accounts too soon, doesn't inspire or motivate their employees to do well. There is way too much gossiping all day long... The whispering and gossiping every day about other employees and clients is unprofessional and brings down the company culture.
    Training: The training program means you sit in on a conference call with someone in California or you watch videos. It's not a real program. There are no schedules, no manuals, and no training materials at all. There isn't a anything you can refer to if you have questions. You have to ask people and you're made to feel dumb by Chicago Upper Management.
    Benefits: You only get 10 vacation days. There are basically no benefits provided.
    Company as a whole:
    There are weekly meetings that are a complete waste of time.
    Processes are always being changed and everyone is always being retrained on the new processes.
    There are so many redundant spreadsheets and checklists!
    It takes forever to get documents your client requests or sales quotes or contracts or refunds for incorrect billing, etc.

    Advice to ManagementAdvice

    Leadership: I would recommend getting help in Chicago; we need someone with a background in internet search/SEO/eMarketing, and someone who has experience successfully leading a team in this industry!
    The Chicago office feels stranded because we aren't allowed to reach out to people in the California office for answers or assistance.
    Office Life: The office is really gross. Half of the office is freezing because there isn't a heater, half of the office has really small, ridiculously old desks. The kitchen and bathrooms are gross and rundown.
    There are always issues with the office regarding things not working. If too many things are plugged in, it sets off the circuit box and the lights turn off. The elevator is so old, it doesn't work on days it's freezing or hot outside. I would recommend investing in a better office that is cleaner, safer, and warmer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Milestone Internet Marketing Response

    Apr 15, 2014CEO

    Thank you for your feedback. We are disappointed you did not enjoy your time with Milestone. We agree with your comment on our employees as we feel they are best in class. In addition to the paid ... More

  10. 1 person found this helpful  

    Most negative environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Milestone Internet Marketing

    Pros

    The only perks, met some nice people. Did not learn anything to take away.

    Cons

    Has no trust in their employees and their suggestions. Always telling them how to do their job. Don't hire experienced employes and then tell them how to do their job. Horrible micromanagement by CEO, president and Management. If you want to constantly tell someone what they need to do and type out every email of what they need to say, then hire entry level people. They make you feel incompetent of your job. The perks they put on their website are so false. They oversell the offer to you and is nothing like what was told or interviewed for.

    Advice to ManagementAdvice

    Figure out and listen to your employees instead if always telling them how they need to do their job. Maybe this will have an effect in the high employee turnover??

    Negative Outlook
    Disapproves of CEO

    Milestone Internet Marketing Response

    Apr 4, 2014CEO

    Dear Ex-Employee,
    First of all, we want to thank you for providing the feedback. We truly appreciate your comment on meeting nice people, because we do take pride in our team and do believe we have
    ... More

  11. 2 people found this helpful  

    An awful place to work. DO NOT WORK HERE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Milestone Internet Marketing

    Pros

    -All employees (other than the Owner & CEO) are very nice people.

    Cons

    - Your opinion and talent are worth nothing to the owner and CEO, they will disregard any recommendations and input you may have.
    - Owner and CEO micro-manage EVERYTHING.
    - Owner and CEO treat their employees as interchangeable objects. People quit every month at this company.
    - They market their company to be "fun with lots of company outings". Completely false. They throw a ping pong table in the back room and think this makes their company a fun place to work.
    - Lack of solid internal structure.

    Advice to ManagementAdvice

    Stop micro-managing and empower the successful people in your company. You hired them for a reason.

    Doesn't Recommend
    Disapproves of CEO

    Milestone Internet Marketing Response

    Mar 17, 2014CEO

    Thank you for your feedback. We are disappointed to hear that you did not have a great experience at Milestone. If any previous or current employees feel similarly, we encourage them to talk about ... More

Milestone Internet Marketing Photos

Team building at our 2013 Q1 event
Making pasta in one of our off-site quarterly events.
Making the egg noodles at one of our quarterly events.
Relaxing with games, food and drinks at our weekly Friday happy hour.

+ Add Photo

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