Milestone Internet Marketing
2.5 of 5 46 reviews
www.milestoneinternet.com Santa Clara, CA 150 to 499 Employees

Milestone Internet Marketing Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

2.5 46 reviews

                             

25% Approve of the CEO

Milestone Internet Marketing CEO Anil Aggarwal

Anil Aggarwal

(8 ratings)

38% of employees recommend this company to a friend
46 Employee Reviews
in
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Unless there is leadership change, this company won't get better

E-strategist/Account Manager (Current Employee)
Chicago, IL

I have been working at Milestone Internet Marketing full-time for more than a year

ProsLike what others said. You will like your coworkers because you're all dealing with the same headaches and stress

ConsWhere do I start?

The Chicago Mangement needs change! The Chicago office moral is so low. People are always talking about quitting and looking for other jobs, and the office is only one year old!

The Chicago office needs new management as soon as possible, or they'll end up with an empty office sooner than later.

There is a huge disconnect between the Chicago office and the California office, and that's because the management in the Chicago office tries so hard to keep us separate. They want the California office to think the Chicago office is better. News flash, we're all one company!!! Stop caring about what the owner thinks of you and start caring about how you can help the company stay more united and grow for the better.

Like what the others said, Chicago management is all about gossiping! Gossip, gossip, gossip. Stop gossiping about employees and clients! 1. It's terrible that everyone in the office can hear you and see you doing it 2. Not how you run a successful business- the office moral is so down because of all your whispering and chatter 3. You should be ashamed you're acting like a middle school girl. This company could do so much better if you stopped wastin so many time gossiping and actually did work.

Advice to Senior ManagementIf you want to be successful, if you want to keep your employees long term and stop the high turnover, then hire better leaders or promote from within the people who have shown better leadership and expertise. The other reviewer was right. The Chicago office really needs help or it's about to lose so many employees due to unhappy working conditions under the current leadership.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Most negative environment

Anonymous Employee (Former Employee)

I worked at Milestone Internet Marketing

ProsThe only perks, met some nice people. Did not learn anything to take away.

ConsHas no trust in their employees and their suggestions. Always telling them how to do their job. Don't hire experienced employes and then tell them how to do their job. Horrible micromanagement by CEO, president and Management. If you want to constantly tell someone what they need to do and type out every email of what they need to say, then hire entry level people. They make you feel incompetent of your job. The perks they put on their website are so false. They oversell the offer to you and is nothing like what was told or interviewed for.

Advice to Senior ManagementFigure out and listen to your employees instead if always telling them how they need to do their job. Maybe this will have an effect in the high employee turnover??

– I'm not optimistic about the outlook for this company

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Milestone Internet Marketing CEO responded to this review

Apr 4, 2014

Dear Ex-Employee,
First of all, we want to thank you for providing the feedback. We truly appreciate your comment on meeting nice people, because we do take pride in our team and do believe we have ... More

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2 people found this helpful  

Terrible place to work. Avoid Milestone if you value your sanity.

Anonymous Employee (Current Employee)
Chicago, IL

I have been working at Milestone Internet Marketing full-time for less than a year

ProsThey hire well. Co-workers are nice people and generally supportive of each other.
Free breakfast on Fridays.

ConsUnreasonable work load per account manager. Service to clients suffers because each account manager has too many accounts to really do a good job for any of their clients.

Gossip, gossip, gossip, among upper management! Management will gossip among themselves and with employees about other employees. This is unprofessional and demoralizing.

Milestone is totally lacking in a sold internal structure. Account managers spend more time tracking down information that should be readily available to them. This is frustrating for the account managers.

Very low morale. People quit every month at this place.

Serious micromanagement. Account managers spend more time filling out silly repetitive spreadsheets than doing actual work that might benefit their customers just to prove that they are doing their jobs.

Clients are often unhappy because of the high turn-over at Milestone. Some clients have had more than 3 different account managers within a year. When clients are upset, yelling and swearing at their account manager, the account managers are expected by management to take the abuse.

Advice to Senior ManagementPay more attention to these reviews. Invest in employee wellness. Stop gossiping with each other about your employees and start to address the problems in your company. If you treat your people better, you will have less turn-over and provide much better service to your clients.

No, I would not recommend this company to a friend

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Milestone Internet Marketing Senior Director of Clients Services responded to this review

Apr 3, 2014

Thank you for your feedback. Your satisfaction – and that of your coworkers – is very important to us, and we strongly urge you to discuss your concerns with your manager. If you do not feel ... More

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2 people found this helpful  

The Chicago Office Needs Help

E-strategist/Account Manager (Former Employee)
Chicago, IL

I worked at Milestone Internet Marketing full-time for more than a year

ProsChicago Office:
Coworkers: You will love your coworkers! Your coworkers are understanding because you're all on the same boat and are going through the same things.
Mini Perks: Free breakfast on Fridays and quarterly outings.

ConsChicago Office:
Leadership: Chicago Upper Management is dismissive of ideas/suggestions, gives new employees too many accounts too soon, doesn't inspire or motivate their employees to do well. There is way too much gossiping all day long... The whispering and gossiping every day about other employees and clients is unprofessional and brings down the company culture.
Training: The training program means you sit in on a conference call with someone in California or you watch videos. It's not a real program. There are no schedules, no manuals, and no training materials at all. There isn't a anything you can refer to if you have questions. You have to ask people and you're made to feel dumb by Chicago Upper Management.
Benefits: You only get 10 vacation days. There are basically no benefits provided.
Company as a whole:
There are weekly meetings that are a complete waste of time.
Processes are always being changed and everyone is always being retrained on the new processes.
There are so many redundant spreadsheets and checklists!
It takes forever to get documents your client requests or sales quotes or contracts or refunds for incorrect billing, etc.

Advice to Senior ManagementLeadership: I would recommend getting help in Chicago; we need someone with a background in internet search/SEO/eMarketing, and someone who has experience successfully leading a team in this industry!
The Chicago office feels stranded because we aren't allowed to reach out to people in the California office for answers or assistance.
Office Life: The office is really gross. Half of the office is freezing because there isn't a heater, half of the office has really small, ridiculously old desks. The kitchen and bathrooms are gross and rundown.
There are always issues with the office regarding things not working. If too many things are plugged in, it sets off the circuit box and the lights turn off. The elevator is so old, it doesn't work on days it's freezing or hot outside. I would recommend investing in a better office that is cleaner, safer, and warmer.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Milestone Internet Marketing CEO responded to this review

Apr 15, 2014

Thank you for your feedback. We are disappointed you did not enjoy your time with Milestone. We agree with your comment on our employees as we feel they are best in class. In addition to the paid ... More

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Good opportunity for quick growth

E-strategist/Account Manager (Current Employee)
Santa Clara, CA

I have been working at Milestone Internet Marketing full-time for less than a year

ProsThere is a lot of room for quick growth at this organization. If you need more experience under your belt, you will learn a lot in a short time. If you have more experience, put in the work and you'll be noticed.

Sure, there are a lot of negative reviews on here, but you get out of this place what you put in. Work hard and reap the rewards.

Also - great co-workers!

ConsThe workload can vary day to day. Learn to switch gears quickly and multitask to succeed.

Advice to Senior ManagementFocus more energy on employee wellness (based on other reviews)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Milestone Internet Marketing Director of Social Media responded to this review

Mar 20, 2014

Thank you for your comments. We definitely encourage learning, and try to reward hard work with growth opportunities. If you have ideas on how we can continue to focus on employee wellness please ... More

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1 person found this helpful  

An awful place to work. DO NOT WORK HERE!

Anonymous Employee (Former Employee)

I worked at Milestone Internet Marketing

Pros-All employees (other than the Owner & CEO) are very nice people.

Cons- Your opinion and talent are worth nothing to the owner and CEO, they will disregard any recommendations and input you may have.
- Owner and CEO micro-manage EVERYTHING.
- Owner and CEO treat their employees as interchangeable objects. People quit every month at this company.
- They market their company to be "fun with lots of company outings". Completely false. They throw a ping pong table in the back room and think this makes their company a fun place to work.
- Lack of solid internal structure.

Advice to Senior ManagementStop micro-managing and empower the successful people in your company. You hired them for a reason.

No, I would not recommend this company to a friend

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Milestone Internet Marketing CEO responded to this review

Mar 17, 2014

Thank you for your feedback. We are disappointed to hear that you did not have a great experience at Milestone. If any previous or current employees feel similarly, we encourage them to talk about ... More

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Very Happy

E-strategist/Account Manager (Current Employee)

I have been working at Milestone Internet Marketing full-time for more than a year

ProsExcellent employees and co-workers. Educational and advancement opportunities. Milestone offers best in class products and is a market leader.

ConsAny position has both strengths and challenges, it is how you react to them that matters.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Milestone Internet Marketing Director of Social Media responded to this review

Mar 20, 2014

We're glad you enjoy being part of Milestone, and we want you and everybody else to continue learning, growing, and being a reason Milestone is a leader in our industry. Thanks for your feedback!

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2 people found this helpful  

Terrible, terrible place--Run away as fast as you can!

E-strategist/Account Manager (Former Employee)
Santa Clara, CA

I worked at Milestone Internet Marketing full-time for less than a year

ProsI met some great people while working here, and we all got out together!

ConsThe turnover rate is insane--I was here for about 6 months, and in that time, I saw 13 people (of a staff of barely double that) leave. Senior management is awful (specifically the president who does not care about her employees and treats all like disposable items), the work-life balance is beyond horrific, no potential for growth, and you gain "experience" but only the type on paper. I cannot quantify any skills that I learned while at Milestone. I took the position because I was desperate for a job, and regretted the decision for the entire time I worked there. All the "innovative" systems that the company was coming up with could have been done with other tools in a more seamless fashion. The theory at Milestone is "work harder, not smarter."

Potential future employees--run away, and run away fast! Even if you are desperate, you can make more and gain more real experience elsewhere.

Advice to Senior ManagementFoster growth in employees, train better and smarter, and finally--pull your head out of the clouds and realize what is going on in your company. No one wants to work for a place that works all employees to death, then hardly recognizes achievements.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Please read if you're considering this company.

Account Manager/E Strategist (Current Employee)

I have been working at Milestone Internet Marketing full-time for less than a year

ProsIt's a casual dress code, which was a nice change for me to get used to. You work in a cubicle, so if you don't like talking to people in a customer service/retail environment, this is a good job.

ConsLike many, I read the reviews on here and thought to myself "maybe there are just some very disgruntled employees who are just looking for someone/something to blame for the problems going on in their own life." Oh how wrong I was.

Training. Or, lack there of should I say. You watch 5 minute long videos that go through a procedure extremely fast, and then at the end, you are expected to know it inside and out. Give me a break. If this company invested even half the money they use in their ridiculously high turn over rate into the training and education of the job, it would be much different. The very first day I started, every single person told me "you're going to be overwhelmed for quite a while". Call me old fashion, but any job that offers proper training/guidance would never make anyone feel that way. If you want your associates to stay for the long term, start them off on the right foot; NOT with the idea that they made a huge mistake.

The President is on a major power trip. She wants to be included in on every single little thing. Which, at first I thought was an admirable quality that someone that high up wants to be involved. However, I realized shortly there after, it's not because she wants to help, she just wants to make the decisions for you. In my experience, I think it's great when a President wants to know what's going on. But, there's a fine line of wanting to know, and telling the associates how to do their job every second. Give the employees some leeway to make decisions for themselves, and stop baby sitting. I remember sitting in on a mandatory meeting, and all that was discussed is that "there were going to be more meetings"...really? We had a meeting to say there's going to be more meetings? An e-mail would suffice in my opinion, but then again, that's just me.

Company bonus? Hah! That's funny. Why? Because I have been given three entirely different answers on how the bonus structure works. Let's be honest here; a bonus is a huge incentive for anyone to work at a company since it seems to be more uncommon these days. However, if you're receiving a different answer every time you ask about it, there's clearly a lack in communication. And for something as simple as how a bonus structure works through out the company (not something like "what would you do in this situation?"), that says a lot about how important (or unimportant) consistency and communication are.

Don't bother going to upper management on how to improve procedures and work environments for associates. I stopped trying to talk to them when I heard the president say " I love hearing from employees; if you have an idea that improves efficiency for our clients or revenue I'm all ears." Now, don't get me wrong, it's all about revenue for any business. However, what about the happiness of your employees? The work load? Balance? Training? As Bill Marriott once said; take care of your employees and they will take care of the customers. This simple, yet brilliant thought, is ignored. Which, leads me to my next point.

The president LOVES to change everything, all the time. Every week (I wish I was exaggerating), I would have trouble locating certain files on the shared internet drive, because they were always switching things around. For whatever reason, she (as in the President), loves to reinvent the wheel. She loves fixing things that are not broken, rather than looking at where the real issues are. As mentioned previously, she loves hearing from associates on how to make things more efficient for customers. However, she fails to recognize that rearranging everything, all the time, and making changes to things that are not broken, creates inefficiency in of itself for associates, thus resulting with lowered results for the customers.

Like many, I was very very naive when reading the reviews on here. But please, PLEASE reconsider before starting here. 37 reviews of prior/current associates giving this company an overall score of 2.6, with only 41% willing to recommend to a friend, speaks volume. This company can sell you very well on how much of a good idea it is to work for them, how great of an experience it is, everything they have accomplished, etc. From a consumer standpoint, they are great. From an employee stand point, stay away. What you learn from here, you can easily learn in any book or web forum if you tried hard enough.

Advice to Senior ManagementListen to your associates about how it is to work for you. If you took half of the reviews on here seriously, you would cut your turnover rate in half, and have a much prouder staff. I firmly believe this review will fall on deaf ears. My hope is for potential prospects to take this review, as well as all the others, seriously.

No, I would not recommend this company to a friend

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1 person found this helpful  

One Step Forward, tHREE sTEPS bACK

Department Team Lead (Former Employee)
Santa Clara, CA

I worked at Milestone Internet Marketing full-time for more than a year

ProsMaybe the updated “image” of the CEO on here, and the corrected industry (from Linens?) means change is coming. That would be one good thing.

Consa. Employees often hear the theme of asking for help when needed. When they do, they are reprimanded. Either told you didn’t look into the issue hard enough yourself or that others are too busy with other tasks or meetings to assist.
b Executive team show favoritism and employees are often called out in group setting
C promotion to team lead often quickly; yet only to those willing to carry out the execs vision without any personal input. Team leads are expected to align their vision with management on all employee matters, regardless of their insight.

Advice to Senior ManagementIt would help to treat all employees equally and respectfully. If certain departments are underperforming, don’t overlook them, identify the cause within.
2. hand gestures used to hurry presenters along during meetings is very disrespectful

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Glassdoor is your free inside look at Milestone Internet Marketing reviews and ratings — including employee satisfaction and approval rating for Milestone Internet Marketing CEO Anil Aggarwal. All 46 reviews posted anonymously by Milestone Internet Marketing employees.