Milestone Technologies Reviews in Menlo Park, CA
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Pros – Decent exposure to name brand companies. Other employees can be very pleasant, easy to work with. Off-site assignments are fun.
Cons – Very little direction in terms of management. The management has little to no understanding of what it means to 'coach' employees towards success. Within IT especially at Facebook, it can be extremely political. Very weed-and-feed attitude. In the 8 months I worked there, I saw a high turnover ratio; that speaks volumes in itself. My direct manager had no idea what he expected of me, nor how he could be resourceful towards helping me achieve my goals. Overall the experience was OK. I wouldn't recommend them to any ambitions young professional.
Advice to Senior Management – Try to promote and retain your employees. Play less politics, and incorporate ALL employees.
No, I would not recommend this company to a friend
1 person found this helpful
Pros – The only Pro is that it's the only way in to certain major tech companies, like Facebook, that have contracted our their Helpdesk to an outsourcing vendor.
Cons – Serious lack of communication from Management to field employees, in part due to high turnover of VPs and Managers. By the way, top-heavy with VPs for a company of its size. I have worked at 2 companies that have contracted with Milestone, and at both places they over-promised and under-delivered. Prem, the CEO, is a shrewd negotiator, but to a fault. He does not properly value high-performers and didn't consider talent retention when negotiating the contract.
Advice to Senior Management – Communicate better, recognize & reward talent if you want to retain them. Word is out on Milestone about bad compensation packages and the high-turnover. You have a reputation.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company