Millennium & Copthorne Hotels Reviews

Pros

Fast growth opportunities and devellopment

Cons

Not much training involved in openings

Advice to Senior Management

More training

Pros

Great benefits, interaction with a wide variety of guest, excellent location, the new management team has a vision and a plan to implement that vision.

Cons

As a union member, I'm at the bottom of the totem pole. I'm stuck with hours that are terrible. There is an ability to move around in the hotel, but if you don't have prior experience, it becomes difficult.

Advice to Senior Management

To get buy-in from your employees, treat them like stakeholders in the development of the hotel. Maybe a time when employees can swim in the pool would go a long way to improving morale.

Pros

Get discipline, nice people to work with and opportunities for promotion, if working too hard! Not bad for beginners in catering business

Cons

You may want to try a change after sometime or go to other branches of the company to see different aspects of management

Advice to Senior Management

Nothing especial, just be more focused on disciplining the staff and rewarding them in a better way, pay rise, bonus or other bonuses

Pros

New Chain with a vast mix of nationalities. There have been a tremendous opportunity of growth for all employees despite their Nationality and race.

Cons

New chain hence, the standards are still not enforced strictly.The global head office needs to do more to be felt on the lower levels of the staff.

Advice to Senior Management

Create a detailed policy and procedures for all the Hotel properties especially in the Middle east region in-order to continue with the growth that have been seen over the years.

Pros

I was impressed by how many employees had been with the company for decades. The management really values its employees. Customer service is important, as well, and the staff are committed to providing a good experience to the visitors. The pay was appropriate for entry-level work.

Cons

It was boring. I had about two hours of work in an eight-hour day. I tried to volunteered to sort the mail, clean the supply closet, anything, but with little success. They were also excited to hire extroverted people in sales, but I sat alone in a nook without human contact. The pay was fine for what it was, but you should pay people a little better if you expect them to afford suits to wear every day.

Advice to Senior Management

Examine job responsibilities to ensure that workload is evenly spread out. Some sales employees were always swamped while others wondered why they were hired to warm a chair.

Pros

International chain - possibility of relocation

Cons

High turnover of staff within this company - not a good impression!
"War" in between the hotels - not able to communicate properly in between each other and therefore - 'stealing business in between each other'.

Advice to Senior Management

More respect towards their employees!