Glassdoor is your free inside look at Millward Brown reviews and ratings in Lisle, IL — including employee satisfaction and approval rating for Millward Brown CEO Eileen Campbell. All 7 reviews posted anonymously by Millward Brown employees.
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Eileen Campbell
Former Employee – worked at Millward Brown
Pros – Employees really care about their clients and performing well for the clients
Cons – Leaders take a long time to make tough decisions and fail to communicate timely
2011-10-04 08:15 PDT
Current Employee – been working at Millward Brown
Pros – Offers great benefits
Laid-back atmosphere
Great training program for entry level employees
Fair and honest promotion program for current employees
Cons – Laid-back atmosphere causes distracting work environment when in time crunches
A lot of gossip and whispering by mid level employees
60 hour work weeks normal
When employees leave, they are not replaced so the entry level employees are expected to take in more jobs in an already busy work week
Advice to Senior Management – Don't hire 300 hundred employees just because you have the money at the time, invest in your current employees and keep them happy and you wont need to keep replacing so many
2011-08-01 19:58 PDT
Current Employee – been working at Millward Brown
Pros – Work life balance, good people to work with, good benefits
Cons – Not proactive when it comes to change. Recently more reactive when dealing with low moral and high turnover. Not addressing the real retention issue.
Advice to Senior Management – Senior management should listen to the needs of the employees. They should invest in retention more, not just replacing those that left.
Yes, I would recommend this company to a friend
2011-06-12 18:22 PDT
1 person found this helpful
Current Employee – been working at Millward Brown
Pros – Job Security - this is one the best and most experienced Market Research companies in the world. You'll work with tons of different people on a day to day basis and there are a ton of opportunities available to you within the company.
Cons – Market Research is a tough business. You'll often work overtime from week to week as this company must meet the timelines laid out to their clients.
Advice to Senior Management – Millward Brown's growth in 2010 really shows how much talent we have within this company. However, given the current amount of work, we are severely understaffed within operations.
2011-02-20 21:29 PST
1 person found this helpful
Former Employee – worked at Millward Brown
Pros – Good place to learn hands-on about market research. Opportunities for career growth if you work hard and make things happen. Versatile client list provides exposure to many different industries. Some of the leaders are truly fantastic.
Cons – Leadership is terrible. CEO doesn't like to communicate negative information, so things are often ignored. Political games run amok here; if you live/work in NY or LA, have a very outgoing personality and know how to manage up, you'll be very successful here. Leadership has their favorites and they walk on water. They couldn't care about the rest. Training is haphazard- no program sticks around past the pilot programs. Oh, but they gave everyone an iPad for Christmas, so it must be a great place to work!
Advice to Senior Management – Replace the leadership with people who are business-minded and straight-forward. Be honest about what you are as an employer and stop playing lip service to what you think employees want to hear.
No, I would not recommend this company to a friend
2011-02-11 07:36 PST
Current Employee – been working at Millward Brown
Pros – I had exposure to a wide variety of companies and what they were having tested. Gave me an overview of what the entry-;level position would be like.
Cons – I was often thrown into projects with little descriptuon. There was ittle communication. It was also hard to get help when needed. More of grunt work than an internship learning experience.
Advice to Senior Management – Train co-workers better and allow time for them to learn. Also, improve communication with co-workers. Sometimes projects weren't described enough and it would have helped to have more information on them.
2010-02-23 19:04 PST
Current Employee – been working at Millward Brown
Pros – Great work/life balance
Great people who want the best for the company & clients
Nice benefits/perks
Good pay
Cons – The structure of Millward Brown within Kantar/WPP seems extremely disorganized. Often times we compete against other WPP companies which completely makes no sense. We continously undercut each other even though we technically both fall underneath Kantar or WPP.
Processes very not only globally, but office to office so global projects become very difficult.
There is no central data strategy either, which is something that continously causes issues.
Advice to Senior Management – Central Data Strategy, we keep providing clients with one off strategies & solutions, we need to come up with 1 system/process.
2010-02-01 13:31 PST
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No thanks – I'll just look around