Millward Brown

  www.millwardbrown.com
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Millward Brown Reviews

Updated Jul 24, 2014

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All Employees Current Employees Only

2.9 164 reviews

72% Approve of the CEO

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Travyn Rhall

(18 ratings)

50% of employees recommend this company to a friend

Review Highlights

Pros
  • Growing opportunities in the market research market(in 19 reviews)

  • Good focus on work-life balance(in 9 reviews)


Cons
  • Work-life balance is outrageous, 20-30% of extra work is still fine with management(in 13 reviews)

  • I understand that this particular line of work often involves long hours(in 21 reviews)

164 Employee Reviews
Relevance Date Rating
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    • Culture & Values
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    • Disapproves of CEO

     

    Okay Company That Needs to Figure Out Their Next Steps

    Anonymous Employee (Current Employee)

    ProsSomewhat laid-back culture, great people, good time-off policies, ability to work from home when necessary. Very smart people to learn various market research techniques who are willing to share their knowledge. Exposure to a lot of great companies and brands.

    ConsUnderpaid, overworked, and promotions are given based on favorites and politics. Expected to work a minimum of 45 hours a week, yet paid on a 37.5 hour workweek. Typically can't take all the vacation days earned. Have gone through three rounds of layoffs, and still a bit uncertain of the future.

    Advice to Senior ManagementConsider paying people a more competitive salary and show the employees you are valuing the work they are putting in. Promote on merit, not favorites. Get to the root cause as to why employees are not satisfied.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

    1 person found this helpful  

    A company that has lost its way

    Anonymous Employee (Current Employee)

    ProsThe MB brand name still has some credibility the research world. Relatively collegial at the entry to mid level. The work environment is friendly and well-mannered. The firm is also very international and relatively progressive. Very gay and women friendly. If you don't know anything about the industry it is not a bad place to spend 1-3 years.

    ConsPolitics at the top is mercenary, everyone looks out for number 1 only. Too many legacy employees with titles but no substantive skills, so they have a lot of self-interest to protect but little drive to truly make the company better. There is no 360 review so managers are not easily held accountable. Bad with technology. Strategic implementation is bad. Plenty of management with little leadership abilities. Gentle finger pointing and blame casting abound. Lots of low-grade hypocrisy and passive aggressiveness - typically not due to hostility/vitriol but fear and incompetence. Lots of red tape. If you are the type who wants to work hard, produce excellent results, learn and progress in the organization via substantive skills and contribution to the firm then MB will be a difficult place for you.

    The firm has trouble keeping its star employees, which says something about a lot of things.

    Nevertheless, it is not necessarily worse than other places and is in fact better than many places.

    Advice to Senior ManagementHave courage. Lead from the front. Discourage sycophantic behavior. Be less self-serving and be truly client-serving. Be true the firm's own values. Make true on your promises to be transparent and live by the values of the firm.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Large company

    Anonymous Employee (Former Employee) Norwalk, CT

    ProsThey embrace entrepreneurial type thinkers and truly want whats best for the Client.

    ConsThey are too reactive to finances. Current business model is knee jerk, as opposed to planning for the long term.

    Advice to Senior ManagementDo not hire when there are offices not reaching goal. Wait for a while until there is a consistent upswing.

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Tiresome.

    Staff (Former Employee)

    ProsYou'll meet some nice people here. There's a lot of free food and alcohol.

    ConsIf you're a hard worker that hopes for recognition or compensation for your efforts, this is not the place for you. There have not been any raises for staff for at least the past four years. It's not unusual to go to work one day to see that people or almost entire departments are suddenly laid off. Office politics are extremely strong, so play the politics if you're looking for career advancement. Long work days are expected, and even demanded sometimes. Don't be surprised to find yourself working over a holiday weekend. No annual bonuses given.

    Advice to Senior ManagementMake pay and compensation competetive, or your best employees will keep leaving.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great company held back by overbearing red tape

    Anonymous Employee (Current Employee)

    ProsThe people who work at Millward Brown are smart, passionate and extremely friendly.

    ConsAs part of a large global corporation, MB struggles to move quickly at times due to overbearing bureaucracy.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    Market Research Starter

    Senior Manager (Former Employee) New York, NY

    ProsNice place to work. Friendly people. Great reputation and solid experience gained in MR

    ConsTime in role dictates movement up vs. performance. Lots of blockers to the next position.

    Advice to Senior ManagementPromote more on performance

    Yes, I would recommend this company to a friend

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    Easy job for a good pay rate, but sometimes a strict on getting quotas.

    Market Research Interviewer (Former Employee) Sydney, ND

    ProsI recommend it if you want an easy job where you basically read a screen to your respondents to conduct interviews or surveys. The pay is good and the work environment is active and friendly and somewhat easy going - if you're good.

    ConsFor those that aren't fluent in English or don't have interpersonal skills, you may suffer many rejections. Essentially you are just reading off a screen, repetitively. It can get tiring and boring. But don't let that reflect in your tone. Every call is a different person. Getting those quotas can be tough but rewarding.

    Advice to Senior ManagementCompared to other businesses, Millward Brown is a well established firm that I was proud working for. Perhaps check on each individual caller more frequently to improve their techniques and make supervisors do more than just sit around , listening to calls Occasionally.

    Yes, I would recommend this company to a friend

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    Great experience, global brands, but inconsistent senior mgmt.

    Senior Business Analyst (Former Employee) Fairfield, CT

    ProsMillward Brown do have a brilliant suite of top-end products and some amazing clients. You get exposure to and the opportunity to do great work alongside brilliant people client-side in some of the top global companies and international ad agencies. There's a wealth of advertising and marketing related knowledge accumulated by the company and as an employee you have very easy access to that and your own expertise grows quickly through that exposure. The company recognizes and rewards talent, - in other words if you're any good, you progress quickly and get a lot of responsibility quickly. Middle level directors and managers are talented and experienced and there are great people to work for and great mentors.

    ConsThe company is not very well managed at the senior level. There was a high level of distrust in senior mgmt. which came from historical reasons (before my time) but continued through. A lot of whispering among employees. Many rounds of layoffs, all handled awkwardly. Endless, meaningless restructuring and employees (especially junior staff) expected to work very long hours. The worst of it though is how internally focused the office was, instead of being truly client-focused.

    Advice to Senior ManagementGet back to basics and teach employees how to build strong relationships with clients.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    great place to start out

    Research Analyst (Former Employee) Stamford, CT

    Prospeople, location, learn what you can and move on

    Conslong hours, stodgy upper management, old fashioned, office politics

    Yes, I would recommend this company to a friend

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    Political and old fashioned

    Anonymous Employee (Former Employee)

    ProsNothing...even newbies won't learn about MR. They just treat you like a slave.

    ConsSenior management have a clue. The company forgot what they stood for.

    No, I would not recommend this company to a friend

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