Mindvalley

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Mindvalley Reviews in Malaysia

Updated Jul 13, 2014
Mindvalley – Kuala Lumpur – “Whole team during A report”

All Employees Current Employees Only

3.9 28 reviews

68% Approve of the CEO

Mindvalley Co-Founder & CEO Vishen Lakhiani

Vishen Lakhiani

(28 ratings)

70% of employees recommend this company to a friend
28 Employee Reviews Back to all reviews
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    9 people found this helpful  

    Promising on the outside, rotten on the inside.

    Manager (Former Employee) Kuala Lumpur (Malaysia)

    ProsCompared to any corporation this is still a pretty good company to work for (though not when you compare to what they promise).

    1. You get some flexible time (less than in the past though). There's no fixed time really, you just have to be in the office whenever you obliged to and attend important meetings.

    2. The team is mostly great - really, the people who work there are mostly cool, fun, easy-going and positive. I could count the people I didn't like on the fingers on one hand. As long as you don't get to work with Vishen you will be doing very well (more on that below).

    3. The office spaces are cool, colorful, modern - some of the nicest offices to work in. Nice, colorful, pleasant design.

    4. Located in Malaysia - great hub for traveling for all expats. Great weather throughout the year, beautiful islands in the region - Perhentian, Tioman, Langkawi etc. An ideal place to work if you're in your 20/30s.

    5. Flexibility to learn what you want and choose to move between positions in the company. It wouldn't be a problem to grow and change positions if you demonstrated some results. It has now changed for the worse, but it still isn't bad.

    ConsWell, now we get to the elephant in the corner. So you're reading this and thinking - "it looks so great, so what's the problem?" And then you realize that most of the employees leave within 1-2 years MAX. Nearly all people employed for longer have already left the company. Heads in tech, copywriting, design - gone.

    There are good reasons for that.

    1. Incompetence and indecisiveness at the helm. The company was doing way better with a dual leadership of two founders - Vishen and Mike. Now Vishen has taken over Mike's shares and the company has no logical direction.
    Vishen has the tendency to change his mind 10 times a week and set new, "strategic" goals for the company every single month. You don't really know where all of this is heading.

    2. Increasing corporatism. This company boasts to have a great culture and flexibility but it has now eroded quite badly. Time is littered with useless meetings, which are only wasting time. Job doesn't get done. Product launch process is still disorganized after many years - some people were forced to stay 48 hours in the office to carry it out one one occasion. So much for "flexibility".

    3. Illusion of freedom. Sure, flexi-time might sound hip and cool, but what it results in is that people live in the illusion of freedom and feel they need to give something back to the company. That results in massive overtime which usually goes unpaid. That's visible with the tech team all the time and the marketing team mostly during launches. Some designers would stay until 1-2 am regularly do do their job, getting paid a tad more than $1k USD. Ridiculous.

    4. Vishen Lakhiani - current boss of the company has probably been the reason of 90% of resignations in the last 3 years. He is disrespectful of people who are not "all over him", he is a micromanager, who disrupts everybody's workflow, by not following any plans and making a ton of changes "ad hoc".
    Finally, as some people mentioned, he will bad-mouth you behind your back once you leave. He spread so many lies about people who quit, it's unbelievable. He will never say it to your face - he will smile and shake your hand. And then he will tell how poor you were to the people who remain in the company. To your friends, who know you and like you. There is nothing more demotivating or disruptive to a company culture than a boss who says crap about your friends.

    Advice to Senior ManagementVishen, change your style and stop bad-mouthing people behind your back. You have no idea what your current employees say about you in private. You would be quite shocked - but it is the best proof of how poor your management is doing at the moment. If you don't have respect for other people, then people will have no respect for you.

    No, I would not recommend this company to a friend

    Mindvalley Publicist responded to this review

    Sep 29, 2013

    Thanks for your review :-) Here's our response to the cons listed:

    Here goes:

    1. In the two years since Vishen became a sole founder of Mindvalley (Mike Reining is still a CFO for our company
    ... More
    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    Great people, poorly managed

    Project Manager (Former Employee) Kuala Lumpur (Malaysia)

    ProsMultinational team of mostly fun, interesting people from 20 or 30 countries. All in their 20s, open and positive. They make the time spent in the office quite fun.
    The office space is nice as well - 3 separate spaces, all well designed, colorful and modern. Visually it's a very good place to work in, the ambiance is great.
    Quite a lot of people travel frequently abroad, as there are a lot of options thanks to AirAsia hub in Malaysia.
    And, of course, the weather is great all year round.

    ConsUnfortunately in all categories that matter for a good job the company scores poorly. Career opportunities are very poor as the company structure stays rather flat. There is no conceivable chance of earning more than a few thousand dollars per month - and that, bear in mind, in a company operating only in the US and charging customers in US dollars.

    The structure is rather flat, so there aren't too many chances to progress and get more challenging tasks along the way. You either become a "manager" of something or not - the difference is, you are one step closer to the "boss", but the scope of your tasks is not that much different.
    That's why people rarely stay for long in this place - there is no way to progress, professionally and financially.

    Work and life balance is also poor for most people. The company is quite disorganized and some processes still don't work well, even after many years. Many people pull off all-nighters, mostly on the tech team. The situation has improved slightly with more people hired to the company, but a "no 9-5" environment eventually means that you spend a lot more time at work than you would elsewhere. And, again, you don't get compensated for that.

    The company also violates local labor laws in Malaysia, doesn't grant you days off on most Malaysian national holidays and gives all employees only 10 days of paid vacation per year.
    When you leave the company or get fired they don't pay you any compensation. Quite a few people were kicked out overnight.

    The boss, Mr Lakhiani, also wanted to implement contracts that would prevent people leaving from company to work with other internet marketers for TWO years. Not sure whether they implemented this but not even companies in the States do that. No-compete clauses usually extend for a few months at best.

    So on the senior management front the company also ranks badly. Other reviewers highlighted this already - there is no direction, the decisions are changed all the time and people are forced to stay in the office and work, while the "leaders" head home.

    Finally, in the culture & values section - it's no better. The cool clips you can watch on Youtube don't tell the whole story. Most people smile and put up with it, and then they complain about it in private. The boss is known for bullying people, not helping them grow and develop. Many are intimidated - and that is a highly stressful situation for expats who came from really distant countries and have to rely even more on the company. If they're out they usually have to go back.

    But, of course, nobody cares. They claim they want to change humanity and yet they don't have enough decency to part with their own employees in style.

    Advice to Senior ManagementPractice what you preach. People you hire are smarter than you think - those who still work there won't put up forever with how you treat them and their friends.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    If it seems too good to be true, it probably is...

    (Former Employee) Kuala Lumpur (Malaysia)

    ProsLet's start with the pros first: most people at Mindvalley are really friendly, welcoming, and willing to answer questions. If it were just a question of having great coworkers, Mindvalley would be a great place to start your career in marketing. The company has a wealth of knowledge about online marketing to share with employees, so you will learn a good deal valuable information while working here. The office throws a lot of parties, culture days, and bar nights if you're into that kind of thing (although if you're not a big drinker it's easy to feel left out). Oh, and the office is really pretty, so I guess theres' that.

    ConsUnfortunately the cons really outweigh the benefits. First, I want to make clear most of the perks MV lists on its careers page to draw in new recruits are rarely applicable in reality. You have flex-time...but you'll have so many meetings you'll effectively need to be in the office all the time anyway. You're supposed to have 5 hours to study a week...but chances are something will come up that will require you to work overtime and you won't actually be able to take advantage of the enormous library available to you. You get to share in the company's profits...but the bonuses are rarely large enough to matter one way or the other.

    Management is frequently abusive or incompetent. You'll be given vague instructions for a task and then be asked to redo all your work 3-4 times because the manager you're working with can't give a detailed description of what they're looking for. You will not be given the time or resources to complete a task well and then be told that your work is "mediocre" -- which will be held against you in performance reviews and salary reviews. You'll be forced to work unpaid overtime in exchange for extra vacation days which you'll have to beg and plead to actually be able to take off (oh, and you don't get to carry them over into the next year either). In the past, employees who have raised concerns about these conditions have been fired for causing "too much drama."

    There's a reason Mindvalley has such high turnover: the job is worth the exhaustion and abuse for a little while, because you're learning new skills. But after about six months, employees realize they're just going through the motions and doing the exact same thing over and over again every single day -- and that there's really nothing more to learn from MV. Unfortunately, employees quickly hit the limit of how far they can grow. There really are no opportunities to grow into a new position unless you started in customer support. And, as mentioned in these other reviews, the CEO will bash you to your friends and coworkers as soon as you leave. Don't expect a professional reference even if you leave on good terms.

    One more thing: the atmosphere is very unprofessional. The CEO and some managers will make lots of inappropriate jokes all the time, so if you're sensitive to that this is not somewhere you should work. (We're talking jokes in the middle of company-wide meetings about the sex lives of employees and jokes singling out employees by their race.) It's laughed off as all being in good fun, but as the company grows, it's probably only a matter of time before someone gets hit with a sexual harassment suit.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    5 people found this helpful  

    Like Everything in Life, Mindvalley is What You Make of It...

    Anonymous Employee (Former Employee) Kuala Lumpur (Malaysia)

    ProsWork with pretty girls (since they only seem to hire good looking, young people), work in a beautiful office setting, really nice creative coworkers, flexible hours, option to work remotely (so you can work from your laptop on a beach or the coffee shop downstairs), access to most all personal growth products out there. You're 'tested' in ways that you wouldn't/couldn't imagine and if you use this to your advantage it is an opportunity to grow as a person. If you're from a different country, a big pro is getting the chance to live in a different country and so close to other exotic countries. Company is always changing so if you have an idea on how to grow it, you may be listened to. They offer a lot of various trainings, usually led and created by your fellow coworkers so you have the chance to learn about all sorts of aspects of internet marketing.
    The networking with your fellow coworkers can create life long partnerships and friendships.

    ConsIt feels like you're working in a bubble in many ways. Beautiful office but as soon as you step outside its like the slums (depending on where you're from of course). Like most any place, there are a lot of office politics (gossiping, hierarchies, pettiness). 'Managers' are not managers at all but rather just people who have been there the longest or people other people like, so often they have no idea how to manage and run a team. Lots of disorganization which they claim to do on purpose to keep creativity, but I don't buy it. Lazy payroll, you have to persistently beg sometimes to get money (other than your paycheck) that is owed to you (not because I think they are trying to keep it from you, they're just that lazy and unorganized). Also, since everyone is allowed to travel at will and work from home at will, things can move VERY slowly because half your team is out of the office traveling so work seems to never really get done or you're waiting 3 extra days to get one thing approved because someone decides not to come in. In other words, very inefficient work environment. I think this is the perfect first job for someone just finishing college, or someone in their early 20's looking to hang out. Anyone else will be extremely frustrated with the lack of organization, lack of focus and feeling that you're on a high school campus. All that being said, if you have the chance to work here for a few month, I would highly suggest it because there is a lot to experience, just don't count on getting much done in the 60+ hours a week you will be working. Oh and also, extremely low pay. Like humorously low. Enough to live in Malaysia, yes, but they are an American company making US dollar profits and paying you penny's on their dollar. Fair? You decide.

    Advice to Senior ManagementI believe the CEO is doing the best he can and creating a company on his terms, which is totally fine. I believe he has created a work culture fit to his liking, which doesn't always mean everyone else is going to fit in, and I think that is fair. If you don't like it, leave. That being said, they do a huge marketing effort to make it look like this shiny, glossy, perfect Utopia place to work. This can be far from the truth, but thats no different from any advertising and marketing effort. If you are going to give up a life in your home country to give Mindvalley a shot, just please be prepared to likely be going back home shortly after (ie don't sell your car or sell all your things). Mindvalley will likely be far from how they perceive themselves online with their video's and pictures and all that.
    Advice to management would be to learn how to manage and hire people who are qualified, not just who make cool application videos or say cool things in their application videos.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    Good for newbies to learn the ropes of Internet Marketing, but at a cost...

    Project Manager (Former Employee) Kuala Lumpur (Malaysia)

    Pros1) Great location in Malaysia
    2) Fun people (although most are very young, mainly early 20s fresh out of college)
    3) Flexible working hours
    4) A great opportunity to learn the ropes of internet marketing

    Cons1) Underlying culture of fear.

    Although on the surface everything seems to be about positivity and happiness, the CEO will regularly tell the whole company (during their weekly meeting called "The Awesomeness Report" that anyone in the room who is not an A-Player can expect to get kicked out.

    Obviously it's a good policy to fire anyone who is a poor performer (that's obvious) but unfortunately he talks about it so frequently that it instills a culture of fear into the company - even amongst high performers.

    Kind of like "the stick" mentality instead of "the carrot", employees feel a sense of desperation to do whatever it takes to be seen as an A-Player - predominantly altering their personality and their language ("I'm so grateful to the universe" "let's do epic sh*t yeah!" are possibly the two most commonly heard phrases around Mindvalley) to fit the cookie-cutter model that the CEO has painted as the ideal Mindvalley A-Player.

    The problem is, as an employee you often don't realize it at the time. It's so easy to get swept up in it all that it's difficult to to realize what's happening and how you're subconsciously conforming out of a sense of fear (instead of a desire to be a better person). It takes a few months after leaving to deprogram yourself.

    2) If you quit Mindvalley, expect the CEO to bad-mouth you (and some cases, sue you).

    I've lost track of the number of ex-MV employees who quit and left amicably but who Vishen claimed afterwards to have fired... it's kind of a running joke amongst people now. He likes to claim that no A-Players ever leave Mindvalley, so his strategy is to bad-mouth them to his current employees after they leave.

    However, it would be fine if the joke stopped there.

    Unfortunately you also run the risk of him contacting clients of yours if he finds out about them to try and sabotage your success. In some cases, not only telling them not to work with you but claiming outlandish lies that amount to slander, such as having a "drug habit" (as was the case of one ex-Mindvalley employee, a brilliant guy who doesn't take drugs but almost had his reputation damaged simply because Vishen didn't want him to work with a particular person).

    Remember that the internet marketing industry is small, so if you ever work at Mindvalley you'll most likely have to rule out ever working with any of the major players as they'll have some kind of connection to Vishen.

    Advice to Senior Management1) Vishen to stop talking about firing B-Players. He can still do the firing of course (and indeed should, as poor performance or bad attitude should never weigh a company down)! But it's really not necessary to cloud the air with fear by waving around threats and firing policies.

    After all, the greatest A-Players are humble people who are always striving to be better... not the type who would consider themselves "safe" in an "A-Player" box. Why make them worry?

    2) Vishen to stop bad-mouthing ex-employees. There were some brilliant people that used to work there that he has since claimed to "suck"... It's damaging the Mindvalley brand because the truth comes out eventually and people (on both sides) realize what he's doing.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Good if you don't have much work experience and want to travel, but not a long term career

    Anonymous Employee (Former Employee)

    ProsYou'll gain a lot of experience here if you're interested in marketing or personal growth. You'll get to form connections with smart, talented people from around the world. If you're a fresh graduate and need some work experience this is not a bad place to work for a year or two.

    ConsThe salaries are low and there is little room for growth for most employees. Hard work won't necessarily get you recognized for your achievements, it's really more of a popularity contest. The work culture has some good aspects but the image Mindvalley presents to potential candidates is misleading.

    One last word of advice: you WILL be required to work overtime and be on call at odd hours. Don't join if you aren't willing to drop everything on a moment's notice and spend long nights or weekends at the office a few times a month.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Cool company to work for a year and a half tops

    Project Manager (Current Employee) Kuala Lumpur (Malaysia)

    ProsAwesome people
    Based in KL, so you'll get to travel a lot
    Great learning experience

    ConsSalaries are very low
    Lacks proper structure

    Advice to Senior ManagementVishen can be too emotional

    – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    4 people found this helpful  

    Great place if you're ambitious and your focus is personal growth!

    Multiple (Former Employee) Kuala Lumpur (Malaysia)

    ProsUnique culture, great people, flexibility and trust. You get a broad range of projects and opportunities to collaborate with people from around the world. You get access to great resources and friends for life.

    ConsLack of structure - you have to shape your own destiny! The chaos is quite intentional, many feel overwhelmed, and 'lost' at first. If you thrive on a lot of structure, this can be either good because you can add value, or bad for you if you can't handle the flux.

    Advice to Senior ManagementDeeper orientation for new employees to manage expectations.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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