Minute Clinic Reviews

Updated July 21, 2015
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Minute Clinic President Andrew Sussman
Andrew Sussman
29 Ratings

Pros
  • Good salary with flexible scheduling (in 6 reviews)

  • You make your own schedule, and work 30-35 hours a week and still get full time benefits (in 3 reviews)

Cons
  • Mandatory weekends, holidays, and 12 hour shifts (in 3 reviews)

  • The working conditions are fair, you work approx 10 hours per day in a windowless room, many with poor temperature control (in 4 reviews)

More Pros and Cons

71 Employee Reviews

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  1. Helpful (1)

    Good place to start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Nurse Practitioner in Overland Park, KS
    Current Employee - Family Nurse Practitioner in Overland Park, KS

    I have been working at Minute Clinic

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Starting salary, continuing education support, lots of oversight and feedback is timely. 2014 bonus structure rewarded high volume producers, managers accessible (but quality may vary by location).

    Cons

    Need to be on call for filling clinic absences 1 day every 3 weeks (this is a lot for full time workers already working 4 shifts/week), every other week-end worked, holidays worked. Unable to practice to full extent of training/licensure (requires collaborator contact to deviate from "guidelines") Treated more like nurses than practitioners-JCHO visits, cleaning duties, collecting fees.

    Advice to Management

    Allow professionals to be professional-display Diplomas, Certifications. Respect work/life balance by requiring less call.


  2. Pharmacy Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician *PTCB Certified Technician in Clifton Park, NY
    Former Employee - Pharmacy Technician *PTCB Certified Technician in Clifton Park, NY

    I worked at Minute Clinic

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast pace environment, supports the CPHT by having a web site where they are able to do there CE and re-register their license and certification and the will reimburse you . The staff is friendly and supportive. Medical benefit package is great..

    Cons

    There are limited hours so it is hard to find a place where you are able to get 40 hours. Most of the stores work the holidays and you cant always get them off.


  3. Helpful (1)

    A lot of Non Clinical Tasks to do; Mandatory OT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Nurse Practitioner
    Former Employee - Family Nurse Practitioner

    I worked at Minute Clinic

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay. About $57/hour; work 11 hours so nice days off during week. Able to leave work at work. Start all over at clinic next day.

    Cons

    When i left had mandatory extra call and shifts. CVS store manager has some authority over NP. Many will have you unloading your supplies off semi truck delivery say. Also mop clinic floor, rake trash out. Have to di store barhroom checks.

    Advice to Management

    Store manager should NOT be able to tell NP what to do! Hire someone to do the non clinical tasks. They could cover several clinics. Ie return sharps, vaccines, order supplies etc or will continue with constant turnover.


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  5. Helpful (2)

    Stay away!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Practitioner in Raleigh, NC
    Current Employee - Nurse Practitioner in Raleigh, NC

    I have been working at Minute Clinic

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    semi-flexible scheduling, autonomy, pay, pto

    Cons

    every other weekend, additional call on weekends, schedule completely dependent upon business needs of the state, nothing is set in stone, managers are unavailable as they tend to the "more important" business needs, patients are extremely rude when you take a lunch break or close at the end of the day

    Advice to Management

    Care about the NPs and PAs that are doing all of the day to day difficult work. We are Master's and Doctorate trained professionals and are treated like children.


  6. Helpful (1)

    Minute Clinic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FNP in Hartford, CT
    Current Employee - FNP in Hartford, CT

    I have been working at Minute Clinic

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility in scheduling, Weekend hours are shorter, possibility for transfer to other clinics in the country

    Cons

    mandatory call shifts which are not always easy to schedule and may require a much longer commute than that to your home clinic

    Advice to Management

    no issues, managers are readily available for concerns and handle them efficiently despite large workload, try to balance schedule fairly with everyone's needs in mind and to cover clinics


  7. Helpful (1)

    NEVER AGAIN!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - APRN in Coventry, CT
    Former Employee - APRN in Coventry, CT

    I worked at Minute Clinic full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    work alone, chocolate is always nearby, good networking among providers

    Cons

    mopping, emptying trash cans, inventory, follow protocols - no independent decision making, vengeful regional manager, poorly trained management, upselling

    Advice to Management

    MORE COMPASSION, lead by example, better oversight of regional managers


  8. Helpful (1)

    I wish I could give 3.5 stars

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Minute Clinic full-time

    Pros

    Great support, training, and communications. Very organized--helps make the job easy.

    Cons

    Working weekends. Also the on-call schedule is brutal--almost always called in.

    Advice to Management

    Reduce the weekend/on call requirements.


  9. Helpful (2)

    A Machine

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ARNP
    Current Employee - ARNP

    I have been working at Minute Clinic

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent compensation and benefits package

    Cons

    Employment with MC is the epitome of a corporate America job. Scheduling requires you to work every other weekend and take additional weekend on call days. Employee concerns are met with indifference or even retribution from managers. On the corporate and regional level, significant rule changes regarding scheduling requirements and PTO requests change almost monthly and typically without warning or regard for how this affects employee needs such as procuring childcare or quality of life. Recently, a "clinic care team" model was adapted for each clinic. This requires 2 employees to cover the 7 days a week each clinic is open without utilizing any floats. If your partner takes time off, you're working it for them! Additionally, you must do this without going into overtime, which makes anyone taking more than a couple days off in a single week impossible. What's more is that if you're the vacationer, upon your return, you have to pick up enough of your partner's hours to prevent the going into overtime. By the time you've covered this, if you were to log your on PTO, you yourself would be in overtime, so you can't. Effectively, this model prevent you from taking all but rare days of true PTO.

    Advice to Management

    View your employees as people.


  10. Helpful (2)

    Advanced Practice Nurse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retired NP - Earlier Than I Planned in Wyckoff, NJ
    Former Employee - Retired NP - Earlier Than I Planned in Wyckoff, NJ

    I worked at Minute Clinic

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Very professional colleagues who are supportive and available. Was nice to practice in an autonomous environment. Store staff supportive and empathetic. Very rewarding to develop relationships with clients who became regulars.

    Cons

    Company as a whole is retail-oriented instead of medically oriented. Numbers of clients seen is uppermost in culture, with number one emphasis being bringing in patients as opposed to providing quality care. When clinics become successful additiional support for the quantity of clients seen is not provided. Providers work in what is essentially a large closet and, if clinic is successful you work in this closet for hours with llittle opportunity to go to the bathroom, hydrate or just take a "time-out". Management is not acccessible or responsive. If you become ill - which is inevitable when you see large numbers of sick patients in a small "closet" management expects you to contact your own coverage or work while you are sick. Little to no opportunity to advance. While store staff is supportive they are not medical professionals.

    Advice to Management

    Take back your profession and support Nurse Practitioners!! The concept of Retail Health will be an attractive option for Nurse Practitioners only if we listen to each other and support each other. We are health care professionals, not store employees. I know that CVS signs your paychecks but after all, management, you too are NPs. Act like NPs, llisten to your NPs, promote your NPs.


  11. Helpful (2)

    Not As Bad As You Think

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Practitioner
    Current Employee - Nurse Practitioner

    I have been working at Minute Clinic full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Good salary and benefits. -Cash bonuses for meeting or exceeding patient quota. No penalty if you don't. -Good schedule if you have an assigned home clinic. (See cons) -Nice discounts with many companies due to working for CVS. -You have to work weekends, but that's not unusual for health care workers. It's not an issue with me due to the shorter hours on the weekend. You still get to get out and enjoy your weekend after work. Over all, I like working for MinuteClinic. I see myself working there for years to come, unless something better comes along of course.

    Cons

    If you don't have a home clinic and have to float, you could be driving up to 45 minutes to work. You should be told this during the interview. Can be difficult to get PTO and CME days due to staffing. Some managers will try to cover their own tails and push you under the bus. Know how to stand up for yourself and you'll be fine.

    Advice to Management

    I know this can be a tough business, but be there for your employees all the time and you'll get loyalty in return



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