Miracle Software Reviews

Updated July 30, 2015
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3.2
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Miracle Software President, CEO and Chief Architect Prasad Lokam
Prasad Lokam
6 Ratings

8 Employee Reviews

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  1. Very Nice Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Novi, MI
    Current Employee - Consultant in Novi, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Miracle Software full-time

    Pros

    In comparison to other companies, miracle has less complex HR/Operational processes. Hence company give reasonable share to employees. Prior to Miracle, i had an experience with almost all major ITeS companies. What i observed is, miracle is the company which do the right justice with the candidate and his/her aspiration. - Competitive Package - Benefits/Insurance are good - High Visibility - Company/ HR takes good care of employees

    Cons

    - in some accounts there are resource mismanagement - To some extent, no systematic employee appraisal process

    Advice to Management

    kindly improve sale team to manage one account at a time. And there should be way to share company/account level updates with employees on a regular basis.


  2. Helpful (3)

    It's a trap

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Novi, MI
    Current Employee - Programmer Analyst in Novi, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Miracle Software full-time (Less than a year)

    Pros

    Easy way to get paid, learn at your own pace.

    Cons

    No guidance, no official training that I have seen. This black box called management exists, but I have heard nothing of my employment reviews or status of client side projects. There is little to no work to actually be done. Off shore teams are friendly at first, but it seems that work is fought over rather than completed.

    Advice to Management

    Please actually invest in your employees. Please go from ideas to real solutions.


  3. Helpful (1)

    Great Company to Jump start your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Integration Consultant in Novi, MI
    Current Employee - Integration Consultant in Novi, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Miracle Software full-time (More than 3 years)

    Pros

    If you are a freshmen, great place to start your career as you will have enough time to learn and prove yourself. Multitude of opportunities in IBM Integration Space. Hard-work is always acknowledged.

    Cons

    Rigid Management and doesn't honor any suggestions for improvements Salary negotiations are time taking and Benefits are not that great.


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  5. Sourcing Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sourcing Specialist in Novi, MI
    Current Employee - Sourcing Specialist in Novi, MI
    Recommends

    I have been working at Miracle Software full-time (More than a year)

    Pros

    He is very active in the work

    Cons

    Expected to be very masculine, lower pain threshold.


  6. Helpful (2)

    Place to earn knowledge on Technology but not to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Novi, MI
    Current Employee - Business Development Manager in Novi, MI
    Approves of CEO

    Pros

    You can learn about technology

    Cons

    no employee benefits, no knowledge sharing


  7. Helpful (2)

    good

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Novi, MI
    Current Employee - Anonymous Employee in Novi, MI
    Approves of CEO

    Pros

    good salary and good benefit

    Cons

    no bonus no health care


  8. Helpful (2)

    Good Place to Start But.......

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Novi, MI
    Current Employee - Business Development Manager in Novi, MI
    Doesn't Recommend
    Approves of CEO

    Pros

    It is a good place to get started in IT Software and Sales. Specifically, the relationship with IBM and the Websphere product line is heavily promoted. If you can encourage the management to have you trained in the IBM software sales process, you are off to a good start. You will have the freedom and independence to be as successful in your market as your ability allows. The middle management in the Sales team is competent and aggressive. The CEO is very articulate and represents himself and the company well. After the initial training, you need to be committed to your professional growth as your interactions with the management team is a fast paced information exchange aimed at identifying every opportunity in your market and client base without wasting words or becoming too philosophical about an account or opportunity.

    Cons

    The practice heads seem to be spread extremely thin and as such they tend to be poor listeners and have tendency to jump to conclusions. Some of this is simply an overzealous attitude toward capitalizing on every opportunity. However, as a BDM, you need to ensure that they stay focused on listening and diplomatically steer the conversations so that it doesn't become an information dump that has no relevancy to the prospective client. The practice team members AND management specifically complain incessantly about compensation and workload until you simply become numb to the dissatisfaction with their jobs. None of this is obviously expressed to the leadership. And, when the CEO is focused on other matters the sense of purpose and urgency is nonexistent. I honestly have no idea what these teams are experiencing on a daily basis when the leadership is present and focused on the results they are delivering. But they certainly phone it in when no one is watching. Recruiting is not nearly as aggressive as the the rest of the teams here and they act as though they either lack the tools or training to be an effective part of the equation and that you should be aware that this handicap exists. It is odd that every other team shares their specialty and contact information. Yet, once the requirements reach recruiting, it's as if it has entered the "black hole" of opportunities and you never know what result you will receive.

    Advice to Management

    It's not the top management that appears to be hindering the growth of the company. Although the focus may be sporadic. But the lack of what appears to be loyalty and personal responsibility to the success of the organization overall from the recruiting teams especially and the practice management. One manager to oversee the performance of the sales, technical and recruiting side is not enough. In every organization, the management should be experienced to go beyond what is known to be achievable today in order to grow. If not, then they should be reassigned or replaced. There needs to be a system of checks and balances where everyone is accountable for satisfying the needs of the client. If the ground teams cannot envision or solve a problem or deliver consistently excellent results. The management is then tasked with demonstrating what years of experience and focus can achieve and use that as a training opportunity and not a brow beating session. Then , hold that team members and others accountable for replicating that success and finding new ways to apply those newly acquired skills to contribute to the success of the organization. Sales, Practice and recruiting should not have only one person to answer to. They should have one person that serves as a liaison between the upper management and the sales team, This person is simply there to communicate the needs and deficiencies of the teams observed and not responsible for the performance or lack of performance as this person will not only be vulnerable to heavy criticism but most certainly will be used as a diversion for the lack of performance of management. That person needs to have great experience and sound judgement in order to process and recommend process and team improvements to further the vision goals of the organization.


  9. Helpful (3)

    Family Based organization

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Novi, MI
    Former Employee - Programmer Analyst in Novi, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They will provide Training with Soft copy material, medium level infrastructure , it s good Place to learn IBM middle ware tools under High Pressure , CEO will walk around cubes like Head master in Preliminary school , After some time you will get good Opportunities in out side of Miracle ,

    Cons

    No health Insurance , No dental insurance , work Location is full of Tension , Not employee friendly , very poor employee -employer relations , working in HQ is almost like Jail , CEO wont leave you while going to Rest rooms , He will start his Quiz contest with out proper reason , too much Power in single hands ,

    Advice to Management

    avoid too much Power in single hands , especially in CEO hands ,



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