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Miracle Software
2.8 of 5 13 reviews
www.miraclesoft.com Novi, MI 150 to 499 Employees
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Miracle Software Reviews

Updated Mar 13, 2013

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2.8 13 reviews

                             

78% Approve of the CEO

Miracle Software President, CEO and Chief Architect Prasad Lokam

Prasad Lokam

(9 ratings)

38% of employees recommend this company to a friend
13 employee reviews
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Current Employee – been working at Miracle Software for more than a year

ProsMiracle Systems is in a strong position to maintain existing contracts and continue to grow. As a mature 8a small business, it holds CMMI Level 3, ISO 9001 and ISO 20000 certifications. The management team has in the last year or so been strengthened with the addition of some capable managers and technical leaders. More than 95% of Miracle Systems federal revenues are through Miracle prime contracts.

ConsWill lose its 8a status in May 2015 when it graduates from the 8a program, and if it continues to grow, will in the next year or two, be unable to compete for Small Business set-asides.

Advice to Senior ManagementContinue to focus on core strengths in IT services and financial/program management.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Novi, MI

Current Employee – been working at Miracle Software

ProsYou can learn about technology

Consno employee benefits, no knowledge sharing

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Novi, MI

Current Employee – been working at Miracle Software

Prosgood salary and good benefit

Consno bonus no health care

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Novi, MI

Current Employee – been working at Miracle Software

ProsIt is a good place to get started in IT Software and Sales. Specifically, the relationship with IBM and the Websphere product line is heavily promoted. If you can encourage the management to have you trained in the IBM software sales process, you are off to a good start. You will have the freedom and independence to be as successful in your market as your ability allows. The middle management in the Sales team is competent and aggressive. The CEO is very articulate and represents himself and the company well. After the initial training, you need to be committed to your professional growth as your interactions with the management team is a fast paced information exchange aimed at identifying every opportunity in your market and client base without wasting words or becoming too philosophical about an account or opportunity.

ConsThe practice heads seem to be spread extremely thin and as such they tend to be poor listeners and have tendency to jump to conclusions. Some of this is simply an overzealous attitude toward capitalizing on every opportunity. However, as a BDM, you need to ensure that they stay focused on listening and diplomatically steer the conversations so that it doesn't become an information dump that has no relevancy to the prospective client. The practice team members AND management specifically complain incessantly about compensation and workload until you simply become numb to the dissatisfaction with their jobs. None of this is obviously expressed to the leadership. And, when the CEO is focused on other matters the sense of purpose and urgency is nonexistent. I honestly have no idea what these teams are experiencing on a daily basis when the leadership is present and focused on the results they are delivering. But they certainly phone it in when no one is watching. Recruiting is not nearly as aggressive as the the rest of the teams here and they act as though they either lack the tools or training to be an effective part of the equation and that you should be aware that this handicap exists. It is odd that every other team shares their specialty and contact information. Yet, once the requirements reach recruiting, it's as if it has entered the "black hole" of opportunities and you never know what result you will receive.

Advice to Senior ManagementIt's not the top management that appears to be hindering the growth of the company. Although the focus may be sporadic. But the lack of what appears to be loyalty and personal responsibility to the success of the organization overall from the recruiting teams especially and the practice management. One manager to oversee the performance of the sales, technical and recruiting side is not enough. In every organization, the management should be experienced to go beyond what is known to be achievable today in order to grow. If not, then they should be reassigned or replaced. There needs to be a system of checks and balances where everyone is accountable for satisfying the needs of the client. If the ground teams cannot envision or solve a problem or deliver consistently excellent results. The management is then tasked with demonstrating what years of experience and focus can achieve and use that as a training opportunity and not a brow beating session. Then , hold that team members and others accountable for replicating that success and finding new ways to apply those newly acquired skills to contribute to the success of the organization. Sales, Practice and recruiting should not have only one person to answer to. They should have one person that serves as a liaison between the upper management and the sales team, This person is simply there to communicate the needs and deficiencies of the teams observed and not responsible for the performance or lack of performance as this person will not only be vulnerable to heavy criticism but most certainly will be used as a diversion for the lack of performance of management. That person needs to have great experience and sound judgement in order to process and recommend process and team improvements to further the vision goals of the organization.

No, I would not recommend this company to a friend

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Novi, MI

Former Employee – worked at Miracle Software

ProsThey will provide Training with Soft copy material, medium level infrastructure , it s good Place to learn IBM middle ware tools under High Pressure , CEO will walk around cubes like Head master in Preliminary school , After some time you will get good Opportunities in out side of Miracle ,

ConsNo health Insurance , No dental insurance , work Location is full of Tension , Not employee friendly , very poor employee -employer relations , working in HQ is almost like Jail , CEO wont leave you while going to Rest rooms , He will start his Quiz contest with out proper reason , too much Power in single hands ,

Advice to Senior Managementavoid too much Power in single hands , especially in CEO hands ,

No, I would not recommend this company to a friend

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Noida (India)

Current Employee – been working at Miracle Software full-time for less than a year

Prosits a good job job portal for job seekers. I want to looking for a job in MNC for software Developer.

ConsIts a good for job seekers. I want to looking for job in NCR.

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Current Employee – been working at Miracle Software

ProsNothing Great about this Company

ConsThis is a Blacklisted Company,

Advice to Senior ManagementManagement follows Deaf culture

No, I would not recommend this company to a friend

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Visakhapatnam (India)

Former Employee – worked at Miracle Software full-time for more than 3 years

ProsCan have fun time , no matter if you do or do not complete your tasks

ConsManagement is very worst..!!! Doesn't no to whom they need to give importance & always hard workers are not recognized...

Advice to Senior ManagementConcentrate on the business rather than on unnecessary things!!!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Vizianagaram (India)

Current Employee – been working at Miracle Software full-time for more than a year

ProsGood place to learn and reach desired career objective

ConsCorporate work pressure and less encouragement

– I'm optimistic about the outlook for this company

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Visakhapatnam (India)

Current Employee – been working at Miracle Software part-time for more than a year

ProsI am satisfied with my JOB

ConsEvery one are expecting are hard workers.

Advice to Senior ManagementEvery one have good leadership skills

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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