Mitel Networks

  www.mitel.com
  www.mitel.com

Mitel Networks Reviews

Updated December 19, 2014
Updated December 19, 2014
89 Reviews
2.8
89 Reviews
Rating Trends

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Approve of CEO
Mitel Networks CEO Richard McBee
Richard McBee
38 Ratings

Review Highlights

Pros
  • The opportunity to meet some great people (in 7 reviews)

  • Work Schedule flexibility was a major plus and being able to work from home was a tremendous advantage when kids were sick and had to stay home (in 3 reviews)


Cons
  • Upper management has no real regard for it's employees (in 9 reviews)

  • The benefits are not good, no 401k match (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Great coworkers/Distant management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mitel Networks

    Pros

    The people you work with are great. It's a challenging and rewarding place to work personally and professionally.

    Cons

    Management is in Canada and if you are in the states, you don't matter. Outsourcing as much of the US work to India or Canada.

    Advice to ManagementAdvice

    Remember that you get what you pay for. Two India SW developers may be cheaper to hire, but they sure don't possess the skills that the development engineers did. Pride in the products that were developed in the US made it a quality product, that's what selling for you today.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CHRO in Plano, TX
    Current Employee - CHRO in Plano, TX

    I have been working at Mitel Networks full-time (more than an year)

    Pros

    Focused strategy, product innovation, dedicated people and improving investment in people

    Cons

    Career development, need to update processes and technology for managing a global business, stronger cross-functional teaming

    Advice to ManagementAdvice

    Keep pushing people and technology investments and grow the top-line, no substitute for winning!

    FY14 New benefits in the US, merit increases, improved global compensation programs, broader equity program, first global culture survey focused on targeted action plans by business unit, successful integration of 3 companies, meeting shareholder commitments, improved channel relationships, globalizing the product portfolio, new executive talent in APAC, Marketing, HR, and Sales....growing while competitors are declining.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Working at Mitel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mitel Networks full-time (more than 8 years)

    Pros

    There are some good people left there, and some of their products are doing well. They are doing okay in their market sector.

    Cons

    There's a disconnect between upper management and the facts on the ground. Internal communication is very weak across the company. Mid level managers manage up. Morale is low.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    It's a brand new day at Mitel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Engineer in Mesa, AZ
    Current Employee - Senior Sales Engineer in Mesa, AZ

    I have been working at Mitel Networks full-time (more than 10 years)

    Pros

    This is a company on the move. I have been with the company for 7 years (14 if you consider time at a company that was acquired). Mitel seems poised to move into a strong leadership position in the midmarket space and consolidate the industry.

    Room to move in the company if you're ambitious and are a hard worker.

    Cons

    Confusion on product portfolio due to new acquisitions. Healthcare package could be better.

    Advice to ManagementAdvice

    Products don't launch - they escape from the lab. More focus is needed on proper launch including marketing, sales enablement. Products need to integrate better form a management perspective - too many interfaces.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Historically great products with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitel Networks full-time (more than 10 years)

    Pros

    Potential for company to grow. Products work really well. Colleagues help each other.

    Cons

    Lots to do and lots of hours to work. Not so many internal promotions.

    Advice to ManagementAdvice

    Recognize and Reward employees that make it happen for the company.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company with bad pay and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Implementation Specialist in New York, NY
    Current Employee - Systems Implementation Specialist in New York, NY

    I have been working at Mitel Networks full-time (more than 8 years)

    Pros

    Market leader in innovation, clear business goals and direction.

    Cons

    Bottom of the industry in pay and benefits.

    Advice to ManagementAdvice

    Employees are a resource, not debt to reduce

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Channel Account Manager in Chicago, IL
    Current Employee - Channel Account Manager in Chicago, IL

    I have been working at Mitel Networks full-time (less than an year)

    Pros

    Flexibility, some great people to work with

    Cons

    work life balance, some people are rude, and only work with favorites

    Advice to ManagementAdvice

    work on communication

    Doesn't Recommend
  9.  

    Like most corporations, the upper management cares about themselves and the stockholders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mitel Networks full-time (more than 10 years)

    Pros

    It hard to a Pro unless your upper management or a stockholder.

    Cons

    Upper management doesn't look at quality of the job being done or workload being performed. The company buys out other companies and then as many do start cutting personnel without much regard to what those people are contributing or what issues will be caused by the loss. No honest care for their employees or for that matter their customer base.

    Advice to ManagementAdvice

    Start taking into consideration the quality of the people that are working for the company and the actual level of experience that they have.

    Doesn't Recommend
  10. 2 people found this helpful  

    Great People, Lots of Politics, No Promotions Internally!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Mesa, AZ
    Former Employee - Account Manager in Mesa, AZ

    I worked at Mitel Networks full-time (more than 8 years)

    Pros

    The people make up this company, they are truly amazing and the reason so many stay.
    Pay was good, there is little to complain about there, but I was on the sales side.
    Sales goals were reasonable to get to.
    Products are amazing, and the technology is easy to understand, there are constant updates.

    Cons

    There is a plenty of training, but a lack of career path, or hope of getting promoted, unless you threaten to leave.
    So many changes that you are constantly worried about getting laid off or let go.
    Overall there is not a sense that your contribution as an employee is meaningful, your asked to do lots, coached and ridden hard, but there's no end game.
    Urgency to constantly hold onto legacy products, and so many hoops to jump through to get upgraded makes everything a hassle when doing business.
    It's ridiculous that there are not more people leveraging the technology, to accomplish goals, and that everyone is expected to travel all the time to attend 1 or 2 meetings.
    Management is willing to look the other way when it comes to questionable activity and conduct, women are hesitant to report harassment out of fear of it effecting their careers. HR group has the biggest gossips of anyone in the company.

    Advice to ManagementAdvice

    Promote the people you've spent years investing in, instead of leaving them discouraged and wanting to leave, provide people with annual reviews and raises.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Positive

    Current Employee - Sales Executive
    Current Employee - Sales Executive

    I have been working at Mitel Networks (more than 8 years)

    Pros

    Company now on the move

    Cons

    Company has some growing pains

    Approves of CEO

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