Mitel Networks Reviews

Updated June 18, 2015
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3.2
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Mitel Networks CEO Richard McBee
Richard McBee
44 Ratings

Pros
  • The opportunity to meet some great people (in 7 reviews)

  • Decent pay for job requirements (in 3 reviews)

Cons
  • Upper management has no real regard for it's employees (in 9 reviews)

  • So many changes that you are constantly worried about getting laid off or let go (in 3 reviews)

More Pros and Cons

108 Employee Reviews

Sort: Popular Rating Date
  1. Company Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitel Networks full-time

    Pros

    Great company overall to work with

    Cons

    Management should learn how to lead their group


  2. Much travel required

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Implementation Specialist/Trainer in Newark, NJ
    Current Employee - Systems Implementation Specialist/Trainer in Newark, NJ

    I have been working at Mitel Networks full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Decent medical benefits, profit sharing

    Cons

    A lot of employee benefits were cut after 2007 merger.

    Advice to Management

    Management is not reviewed properly by HR.


  3. good, steady company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Atlanta, GA
    Former Employee - Senior Financial Analyst in Atlanta, GA

    I worked at Mitel Networks full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    job security, consistent work, few surprises

    Cons

    lack of mobility both in position & salary

    Advice to Management

    review employees annually


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Mesa, AZ
    Former Employee - Sales Executive in Mesa, AZ

    I worked at Mitel Networks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A paycheck. Covered parking. Leave at 5pm. Um ... yeah, that would be all. I'm out.

    Cons

    I have no idea how this company stays in business. Prior to Mitel I've had 20+ successful years in IT sales, only joining this company based upon "grand promises" made by a former colleague of mine who was starting up a new team, and favorable industry review (obviously by parties with vested interests in propping up a fake company, devoid of any "real" technology, or niche whatsoever, in a very competitive market). I was awe-inspired to learn not only that the management in my local office (with 10+ years tenure) was accepting kickbacks from a favored local reseller, not only a relative whose company was listed under HIS MOTHER'S NAME, but that everyone in the office KNEW ABOUT IT ... and said nothing! This was only the beginning of a journey I can only compare to that of Alice in Wonderland (without the magic mushrooms, unfortunately). The product is decent but ordinary, prices uncompetitive, management has 0% sense of urgency (which is usually unnecessary since most of sales would have a better chance of seeing GOD than get to the point in the sales process in which management would prove useful), and much to everyone's amazement ... they still had the BALLS to not only constantly criticize (all of) sales for lack of performance, but impose even higher sales goals & totalitarian behavior as punishment. I swear, Mitel management has some secret society, and knowingly takes actions which, would otherwise run a company into the ground, but for some reason this beater company just keeps on keepin' on. I have no idea how they stay in business. Every single sales person, even those who stuck around, considers Mitel a freaking joke. A paycheck. I'm embarassed to claim I ever worked for these guys. Calling these pathetic fools "clowns" would be like calling Hitler "mean." There are no words to describe life at this company. The positive comments MUST come from shills (management, posing as employees), idiots, lobotomy patients, or victims of Mitel MK Ultra mind control. No way in HELL could anyone otherwise consider ANY amount of time working for this backasswards company worthwhile. I'm 100% convinced a corporate conspiracy exists after working here. No other way to explain how this company continues to pay its bills. If you are looking at this company for possible employment, I highly recommend you lace up your Nikes and run for the hills. Immediately.

    Advice to Management

    Are full frontal lobotomies required, as part of Mitel's management training? Is there a secret conspiracy, or running joke, to see how long management can actually prod its employees, and continue the facade of Mitel as a "real company?" Come on, what's the joke guys ... inquiring minds what to know. Oh wait ... the lobotomies, sorry ... I truly didn't mean to offend you guys with the "inquiring minds" comment. Honest mistake. Carry on.


  6. Director of Vertical Business Development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Vertical Business Development in Atlanta, GA
    Current Employee - Director of Vertical Business Development in Atlanta, GA

    I have been working at Mitel Networks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's a great place to work!

    Cons

    There aren't any cons that I'm aware of presently.

    Advice to Management

    Great job!


  7. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Mitel Networks

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some good people to work with

    Cons

    Lack of clear vision, run from bottom up, understaffed

    Cronyism, likes to hire people that have no experience in telecom and can smile.

    Advice to Management

    Decide what you want to do and be consistent, stop re branding every 3 months it makes you look foolish.


  8. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitel Networks full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent team environment, solid training, industry leading products, company is in acquisition mode and in very good financial shape. Solid leadership.

    Cons

    Visibility and tracking of progress in meeting and exceeding sales quotas lacking, HR benefits are expensive and change every year.

    Advice to Management

    Need to work on creating more cohesion among all of the units that have been brought under the Mitel umbrella. Jump start the marketing initiative launched in October 2014 which has stalled with the loss of the CMO.


  9. Growing company with associated growing pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Mitel Networks full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Some great people and hard workers in a current environment of a growing company.
    Cloud business has taken off and customer base is growing.
    Profit share in place for most employees.
    401(K) matching was brought back.

    Cons

    Pay is not competitive.
    Annual increases are not routine; nor are reviews.
    Cloud business growing and lots of hiring so a low experience level at some positions.

    Advice to Management

    Implement yearly salary reviews/increases.
    Implement an employee referral program to attract new talent.
    Create a more "fun" environment to help with the stress of keeping up with all the work.


  10. Helpful (2)

    for a communications company, there was no communications.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mitel Networks full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    a good company but...one of those companies that prides them selves on underpaying their employees because they think you'll work harder.

    Cons

    VPs are from old wire-line world and, at a time where cloud computing needs visionary people, some of them just had a hard time keeping up. Mitel had such a large analog business the activity around the office wasn't next-gen technology opportunities, it was servicing analog customers with pride. While valiant, it made old school VPs let a lot of talented sales people fall thrugh the cracks.

    Advice to Management

    it's no wonder Mitel wants to by their larges competitor, ShoreTel, the new darling in the industry. My advice is don't, you'll only ruin it for the industry that made the move to cloud computing while you kept one foot in the past.


  11. Helpful (1)

    Management micromanages everything and making progress on designs projects is impossible.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mitel Networks

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    They say all the right tings.

    Cons

    Management micromanages everything and making progress on the simplest of tasks is slow and near impossible.

    Advice to Management

    GE OUT OF THE WAY. YOU DO NOT HAVE ALL.ANSWERS



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