Mitel Networks Reviews

Updated April 14, 2015
99 reviews filtered by
  • Any Location
  • Any Job Title
3.0
99 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Mitel Networks CEO Richard McBee
Richard McBee
43 Ratings

Pros
  • The opportunity to meet some great people (in 7 reviews)

  • Work Schedule flexibility was a major plus and being able to work from home was a tremendous advantage when kids were sick and had to stay home (in 3 reviews)

Cons
  • Upper management has no real regard for it's employees (in 9 reviews)

  • The benefits are not good, no 401k match (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Director of Vertical Business Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Vertical Business Development in Atlanta, GA
    Current Employee - Director of Vertical Business Development in Atlanta, GA

    I have been working at Mitel Networks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's a great place to work!

    Cons

    There aren't any cons that I'm aware of presently.

    Advice to Management

    Great job!

  2. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitel Networks full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent team environment, solid training, industry leading products, company is in acquisition mode and in very good financial shape. Solid leadership.

    Cons

    Visibility and tracking of progress in meeting and exceeding sales quotas lacking, HR benefits are expensive and change every year.

    Advice to Management

    Need to work on creating more cohesion among all of the units that have been brought under the Mitel umbrella. Jump start the marketing initiative launched in October 2014 which has stalled with the loss of the CMO.

  3. Growing company with associated growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Mitel Networks full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Some great people and hard workers in a current environment of a growing company.
    Cloud business has taken off and customer base is growing.
    Profit share in place for most employees.
    401(K) matching was brought back.

    Cons

    Pay is not competitive.
    Annual increases are not routine; nor are reviews.
    Cloud business growing and lots of hiring so a low experience level at some positions.

    Advice to Management

    Implement yearly salary reviews/increases.
    Implement an employee referral program to attract new talent.
    Create a more "fun" environment to help with the stress of keeping up with all the work.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Management micromanages everything and making progress on designs projects is impossible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mitel Networks

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    They say all the right tings.

    Cons

    Management micromanages everything and making progress on the simplest of tasks is slow and near impossible.

    Advice to Management

    GE OUT OF THE WAY. YOU DO NOT HAVE ALL.ANSWERS

  6. Helpful (2)

    for a communications company, there was no communications.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mitel Networks full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    a good company but...one of those companies that prides them selves on underpaying their employees because they think you'll work harder.

    Cons

    VPs are from old wire-line world and, at a time where cloud computing needs visionary people, some of them just had a hard time keeping up. Mitel had such a large analog business the activity around the office wasn't next-gen technology opportunities, it was servicing analog customers with pride. While valiant, it made old school VPs let a lot of talented sales people fall thrugh the cracks.

    Advice to Management

    it's no wonder Mitel wants to by their larges competitor, ShoreTel, the new darling in the industry. My advice is don't, you'll only ruin it for the industry that made the move to cloud computing while you kept one foot in the past.

  7. Helpful (3)

    They sell you on a position that is not what they say it is...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cloud Communications Specialist in San Francisco, CA
    Former Employee - Cloud Communications Specialist in San Francisco, CA

    I worked at Mitel Networks

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You can work remote, make your own schedule, money is good if you can actually make the sell (which most people are not)...

    Cons

    EVERYTHING... Useless pipeline calls, they tell customers they can do things when the technology can't, quotas no one can meet, outdated ways, boring sell, useless paperwork they wan't you to use, tracked cold calls that don't turn into anything. The list goes on and on.

    Advice to Management

    Good luck, I honestly don't even know how things could get better. Maybe give up and move on?

  8. Helpful (1)

    If you want to get paid what you earn, DO NOT work at Mitel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Sales Representative in Plano, TX
    Current Employee - Commercial Sales Representative in Plano, TX

    I have been working at Mitel Networks full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I've been at Mitel for 18 months and would not recommend working here to my worst enemy. I know of three good things: my paychecks don't bounce and my expenses are paid timely and work life balance is easy because there is no accountable for anyone, even for those of us that have asked for it.

    Cons

    Year end 2014 numbers are coming out and management is already talking to several sales people about not being able to pay them their full commission.

    This is an old Telco company stuck in the 1990's and most of the Middle Management are men who have been employed by Mitel or a Mitel acquisition on average of 22 years. Forward, out of the box thinking is not in their vocabulary. Management works in a vacuum and does not listen to the expertise of the people they have hired. The Sales Staff across all markets has not been paid correctly since I have been here. Most comp plans come out qtrs after numbers have come in and there is no way to reconcile the numbers.

    Advice to Management

    'A' employees are leaving or looking for jobs, but all the deadwood is hanging on. HR tells everyone that talks to them that they are the only one complaining. Newsflash, when people aren't paid what their comp plan states, they talk to each other. HR is aware of all the discrepancies and their no action approach tells everyone that they hope we will all just go away and brush it under the rug. Sad, but true.

  9. Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CHRO in Plano, TX
    Current Employee - CHRO in Plano, TX

    I have been working at Mitel Networks full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Focused strategy, product innovation, dedicated people and improving investment in people

    Cons

    Career development, need to update processes and technology for managing a global business, stronger cross-functional teaming

    Advice to Management

    Keep pushing people and technology investments and grow the top-line, no substitute for winning!

    FY14 New benefits in the US, merit increases, improved global compensation programs, broader equity program, first global culture survey focused on targeted action plans by business unit, successful integration of 3 companies, meeting shareholder commitments, improved channel relationships, globalizing the product portfolio, new executive talent in APAC, Marketing, HR, and Sales....growing while competitors are declining.

  10. Great coworkers/Distant management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mitel Networks

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people you work with are great. It's a challenging and rewarding place to work personally and professionally.

    Cons

    Management is in Canada and if you are in the states, you don't matter. Outsourcing as much of the US work to India or Canada.

    Advice to Management

    Remember that you get what you pay for. Two India SW developers may be cheaper to hire, but they sure don't possess the skills that the development engineers did. Pride in the products that were developed in the US made it a quality product, that's what selling for you today.

  11. Helpful (1)

    Working at Mitel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mitel Networks full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are some good people left there, and some of their products are doing well. They are doing okay in their market sector.

    Cons

    There's a disconnect between upper management and the facts on the ground. Internal communication is very weak across the company. Mid level managers manage up. Morale is low.

Mitel Networks Photos

Corporate building

+ Add Photo

Work at Mitel Networks? Share Your Experiences

Mitel Networks

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.