Mitel Networks Reviews

Pros

very good work life balance

Cons

declining revenues over last 5 years

Pros

The pay was excellent for my region and benefits were the best I have found. Medical/Dental coverage was incredible for my family. Work Schedule flexibility was a major plus and being able to work from home was a tremendous advantage when kids were sick and had to stay home

Cons

No job is safe. Upper management tries to portray a very happy work environment telling the employees what they want to hear but at the same time planning the next round of layoffs. When Mitel took over Inter-tel they didn't take the proper steps to ensure that Direct Branch sales weren't competing with Dealer markets in the same areas and as a result almost all Direct Branches have been closed causing alot of good, talented, dedicated employees to be let go.

Management is not very forthcoming with any information and what they do publish makes no sense. They are looking more at saving money than making money, the technology is struggling to keep up with the rest of the market, except in the case of the 5000, and as a result Share prices are strugelling to stay above 2.50 a share.

Advice to Senior Management

Should've paid more attention to the making money with the direct branches and less on where you could cut costs. What would've been a very profitable merger has turned into a debacle of layoffs and unnecessary competition between you and your dealers.

Pros

Ok place to learn product specific side of Telecom.

Cons

No room for advancement. Not much flexibility or understanding of outside personal life. Underpaid, raises very rare. Poor internal communication.

Advice to Senior Management

Communicate with your team. Provide some incentive for employees to want to stay. Management style needs to loosen up and get with the times.

Pros

Very smart people. High level of intellectual capital. Creative thought leadership.

Cons

Too technology focused; not enough busness focus.

Advice to Senior Management

Increase investment in marketing. The technology is very good, but the communication of its value is lacking.

Pros

Winston-Salem is not the corporate office so you don't have to deal with all the politics.

Cons

Not being at the corporate office you have very little influence for change.

Pros

Great coworkers. Flexible in terms of working from home.

Cons

benefits suck. No 401K. Sr. leadership has no vision. Focused on short term goals.

Advice to Senior Management

Need to act to retain employees.

Pros

Competitive Base
Great Office
Great Technology
Nice demo room
Awesome car allowance

Cons

Disorganized
more difficult to get deals approved internally than actually selling them
A bit overpriced
Too much competition with Mitel Dealers

Pros

At it's core Mitel has some very dedicated people who are great to work with. Salary was competitive, and it was possible to maintain a balance between work and life.

Cons

Out of touch management. Cost cutting and lack of investment have put Mitel years behind and unable to compete in so many ways, it's only a matter of time before this company fails.

Advice to Senior Management

Seek out your core people who have kept this ship a float and LISTEN to what they have to say. Stop paying lip service to employees.

Pros

Great people and good innovation

Cons

Protective silos that make it hard to succeed as a company

Pros

You can take time off almost anytime you want. Health benefits are ok if you are single, very expensive if you have dependents.

Cons

Thye treat Canadian employees much better than they treat US employees.Still, the employees concerns are an after-thought, no matter which location in which you work. Continual lay-offs and outsourcing have drained several key departments of knowledge and performance. Stock dropped from It is a public company whose stock has dropped tremendously. More than once the company has frozen pay or done partial-pay in the last 12 years.

Advice to Senior Management

Lip service is given to the 'our number one asset is our employees'. Mitel doesn't consider what is lost when long-term employees are released. Engineering technology is old and new technology isn't coming around. Very old computers, most are 4+ years old - hard to get repaired, even harder to get replaced. Penny and pound foolish. Richard McBee is too new for me to rate his performance so that will be left as N/A.