Mitel Networks Reviews

Updated August 24, 2014
Updated August 24, 2014
58 Reviews

2.5
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mitel Networks CEO Richard McBee
Richard McBee
26 Ratings

Review Highlights

Pros
  • They used to have great people, however, many changes have taken place over the past two years (in 5 reviews)

  • This used to be a good place to work when it was Inter-Tel (in 4 reviews)


Cons
  • Upper management has no real regard for it's employees (in 7 reviews)

  • The benefits are not good, no 401k match (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitel Networks full-time for more than 5 years

    Pros

    Flexible work environment and challenging opportunities to grow. I had many opportunities to learn new technologies and expand my knowledge on existing technologies. Mitel has industry leading technology and a great R&D group which creates many paths for people to gain knowledge on products.

    Cons

    Somewhat low pay scale but the flexibility makes up for that so I am not sure it is a con. The benefits are not good, no 401k match. Information is hard to obtain on existing and roadmap products making it difficult to pass on solid information to perspective customers.

    Advice to ManagementAdvice

    More information on company direction would be good.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Software Development Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer
    Current Employee - Software Development Engineer

    I have been working at Mitel Networks full-time for more than 5 years

    Pros

    So far I feel it is a good company. I learned a lot working here. Great colleague.

    Cons

    The big thing missing is that there is no training to learn new technology,

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great place to work, but constantly changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Account Manager  in  Chicago, IL
    Former Employee - Regional Account Manager in Chicago, IL

    I worked at Mitel Networks full-time for more than 5 years

    Pros

    - Decent pay
    - Flexible schedule
    - Good people

    Cons

    - Constantly changing management
    - Changing quota and territory
    - Not easy to advance in pay

    Advice to ManagementAdvice

    Stability, consistency, and empowerment

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Mitel is an excellent company that has adapted with the changes in the market. New CEO McBee has a vision for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Mitel Networks full-time for more than 10 years

    Pros

    There is an excellent team spirit at Mitel.

    Cons

    The natural challenges of working in the Unified Communications Market as it evolves.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    great colleagues and fun rapidly evolving technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ottawa, ON (Canada)
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)

    I have been working at Mitel Networks full-time for more than 10 years

    Pros

    - Great people to work with and very little politics; you can trust your colleagues have the best intentions at heart and you don't need to watch your back.
    - The technology is rapidly evolving requiring much innovation and thus keeping things exciting
    - Has an on site fitness centre at the Ottawa location
    - Rich McBee has made significant changes in the past year which look positive. Hopefully Fiscal 1Q2013 is a minor blip given last year's great success.

    Cons

    - It is in a competitive market and this layoffs occur from time to time with up to 10% attrition; This is not a place for weak professionals however strong professionals need not worry.
    - Location is in Kanata making it awkward to get to by public transit

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fast-paced career but can be rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Engineer  in  Beltsville, MD
    Former Employee - Sales Engineer in Beltsville, MD

    I worked at Mitel Networks full-time for more than 10 years

    Pros

    Salary and bonuses are rewarding. Good benefits. Emphasis on product training recently with opportunity to meet colleagues rather than only talk to over the phone.

    Cons

    There are long hours and little work structure. Recent changes in management I feel are highly contributing to structure concern. Fast-paced, many products to learn plus technologies such as MCSE, VCP, and CCNA/P.

    Advice to ManagementAdvice

    Rebuild a structure for employee work/life balance and growth.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good experience. Good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager  in  Toronto, ON (Canada)
    Former Employee - Account Manager in Toronto, ON (Canada)

    I worked at Mitel Networks

    Pros

    Very smart people. High level of intellectual capital. Creative thought leadership.

    Cons

    Too technology focused; not enough busness focus.

    Advice to ManagementAdvice

    Increase investment in marketing. The technology is very good, but the communication of its value is lacking.

    Recommends
    No opinion of CEO
  9.  

    Mitel may be a place to work if you are happy to work in older technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer  in  Ottawa, ON (Canada)
    Current Employee - Software Engineer in Ottawa, ON (Canada)

    I have been working at Mitel Networks

    Pros

    Good senior management
    Many talented engineers in the software design teams.
    Compensation is competitive with other tech firms in Ottawa.

    Cons

    Older technology and reluctant from the upper management to introduce new ones.
    Team hierarchy provides very little space for personal career growth.

    Advice to ManagementAdvice

    Senior management should review the way teams are organized and provide personal growth opportunities for all employees. Teams should be organized in a hierarchical order so that there is team leads, primes etc.

    Recommends
    Approves of CEO
  10.  

    Mitel Networks is not Inter-Tel anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at Mitel Networks

    Pros

    The director of my department was a very effective manager with great communication skills who always made time to listen to the suggestions and concerns of his employees.

    Cons

    When the two companies merged my department was phased out over a period of about one year and eventually my position was too.

    Advice to ManagementAdvice

    When you discount over thirty years experience of a successful business model while integrating two companies the result will be less than it could have been.

    Recommends
    No opinion of CEO
  11.  

    Its like a big family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA

    I have been working at Mitel Networks

    Pros

    Always on the cutting edge. Excellent Mobility applications that we actually use! Let's workers work from anywhere and still get the job done. Products, services and a Company we can be proud of. All the divisions of Mitel as well (DataNet, NetSolutions etc...) allow us to be a one-stop shop for our customers and that makes offering a solution you KNOW will work effortless!

    Cons

    It was tough merging with another culture over the last few years; but we've come through and I think we combined the strengths of both companies! Sometimes there is a lack of communication about product roadmap and Surprise!! we have a new offering announced to everyone before those of us IN the company even know what it is!

    Advice to ManagementAdvice

    Give your field-based employees more opportunity to provide input into product direction and development. We are on the ground with our customers as their needs change and we see technologies develop (IPhone!!) before the guys in the back room do!

    Recommends
    Approves of CEO

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