Mitel Networks Reviews

Updated March 29, 2015
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2.9
98 Reviews
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Mitel Networks CEO Richard McBee
Richard McBee
42 Ratings

Pros
  • The opportunity to meet some great people (in 7 reviews)

  • Work Schedule flexibility was a major plus and being able to work from home was a tremendous advantage when kids were sick and had to stay home (in 3 reviews)

Cons
  • Upper management has no real regard for it's employees (in 9 reviews)

  • The benefits are not good, no 401k match (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Overall a good employer with a strong senior management team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Channel Manager in Newport, Newport, Wales (UK)
    Former Employee - Channel Manager in Newport, Newport, Wales (UK)

    I worked at Mitel Networks full-time (more than 10 years)

    Pros

    Good benefits package including private medical insurance, death in service, subsidised pension scheme. Generally quite generous salaries. Good senior management structure. Able to influence the business in any position. Left alone as long as you do your job. Some departments under resourced resulting in poor work/life balance.

    Cons

    Staff turnover fairly low resulting in difficulty to progress when you reach a certain level. Middle management tend to have been in post for a long time and are not progressive and driven.

    Recommends
    Positive Outlook
  2. It's a brand new day at Mitel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Engineer in Mesa, AZ
    Current Employee - Senior Sales Engineer in Mesa, AZ

    I have been working at Mitel Networks full-time (more than 10 years)

    Pros

    This is a company on the move. I have been with the company for 7 years (14 if you consider time at a company that was acquired). Mitel seems poised to move into a strong leadership position in the midmarket space and consolidate the industry.

    Room to move in the company if you're ambitious and are a hard worker.

    Cons

    Confusion on product portfolio due to new acquisitions. Healthcare package could be better.

    Advice to ManagementAdvice

    Products don't launch - they escape from the lab. More focus is needed on proper launch including marketing, sales enablement. Products need to integrate better form a management perspective - too many interfaces.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Phone Tech in Chicago, IL
    Current Contractor - Phone Tech in Chicago, IL

    I have been working at Mitel Networks as a contractor (more than a year)

    Pros

    Paid On Time which is great

    Cons

    There really aren't any cons

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful

    Excellent Company, finally going in the right direction!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitel Networks full-time (more than 3 years)

    Pros

    Everyone is working towards the same goal - making Mitel #1 in the telephony business. Excellent direction, management and guidance.

    Cons

    Health benefits are among the worst in the market place. Alternatively, it's still better than Obama care.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitel Networks full-time (more than 5 years)

    Pros

    Flexible work environment and challenging opportunities to grow. I had many opportunities to learn new technologies and expand my knowledge on existing technologies. Mitel has industry leading technology and a great R&D group which creates many paths for people to gain knowledge on products.

    Cons

    Somewhat low pay scale but the flexibility makes up for that so I am not sure it is a con. The benefits are not good, no 401k match. Information is hard to obtain on existing and roadmap products making it difficult to pass on solid information to perspective customers.

    Advice to ManagementAdvice

    More information on company direction would be good.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. A lot going on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Ottawa, ON (Canada)
    Current Employee - Marketing Manager in Ottawa, ON (Canada)

    I have been working at Mitel Networks

    Pros

    There's never a dull moment. Always a lot going on. If you like to seize the bull by the horns and get things done, this is a good place for you. Not a lot of hand-holding or a long on-boarding process. Just get it done.

    Cons

    If you need consistency in your job description, management chain or strategic direction, this isn't the place. While the core business remains the same, there is a lot of fluidity to how goals are achieved.

    Advice to ManagementAdvice

    Get some more systems in place (and stick to them) so there is some ability to see structure amongst the chaos.

    Positive Outlook
    Approves of CEO
  8. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitel Networks full-time (more than 10 years)

    Pros

    Excellent team environment, solid training, industry leading products, company is in acquisition mode and in very good financial shape. Solid leadership.

    Cons

    Visibility and tracking of progress in meeting and exceeding sales quotas lacking, HR benefits are expensive and change every year.

    Advice to ManagementAdvice

    Need to work on creating more cohesion among all of the units that have been brought under the Mitel umbrella. Jump start the marketing initiative launched in October 2014 which has stalled with the loss of the CMO.

    Recommends
    Positive Outlook
    Approves of CEO
  9. cloud director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitel Networks

    Pros

    passionate people and great visibility

    Cons

    people work individually and should listen better the people on the field

    Advice to ManagementAdvice

    work more as a team

    Recommends
    Positive Outlook
  10. Not Perfect, but a Great Company and Getting Better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitel Networks full-time

    Pros

    Good benefits - and getting better in 2015.
    Decent salary. Good profit sharing.
    No micro-managing, great communication channel with managers and directors.

    Cons

    As one person put it, "You'd better negotiate a good starting salary because that is what you will make, period." Salaries (for non-commissioned employees) are stagnant when compared to the inflation rate. When raises are offered they are a standard percentage across the board regardless whether you are a mediocre employee or someone who has greatly increased their skills/knowledge/return on investment.

    Advice to ManagementAdvice

    Set clear, achievable goals and rewards tied to those goals.
    Add peer reviews and take peer reviews into consideration when completing official employee reviews.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CHRO in Plano, TX
    Current Employee - CHRO in Plano, TX

    I have been working at Mitel Networks full-time (more than a year)

    Pros

    Focused strategy, product innovation, dedicated people and improving investment in people

    Cons

    Career development, need to update processes and technology for managing a global business, stronger cross-functional teaming

    Advice to ManagementAdvice

    Keep pushing people and technology investments and grow the top-line, no substitute for winning!

    FY14 New benefits in the US, merit increases, improved global compensation programs, broader equity program, first global culture survey focused on targeted action plans by business unit, successful integration of 3 companies, meeting shareholder commitments, improved channel relationships, globalizing the product portfolio, new executive talent in APAC, Marketing, HR, and Sales....growing while competitors are declining.

    Recommends
    Positive Outlook
    Approves of CEO

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