Mitratech Reviews

Updated February 18, 2015
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3.5
48 Reviews
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Jason Parkman
27 Ratings

Employee Reviews

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  1. 1 person found this helpful

    Great benefits, training and company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Mitratech

    Pros

    I've never worked for an organization that has cared more about both the advancement of the company as well as each individual employee. They really try to make your life as easy as they can (as long as you put effort into your job) with excellent benefits, opportunity for advancement and the willingness to be open with both other employees as well as management. The CEO genuinely cares about all employees and always has an open door.

    Cons

    A lot is expected of you during training and it can be a bit tedious but also really helps give you a strong foundation for what you will be doing in your position.

    Advice to ManagementAdvice

    The company events that are planned are great team-building exercises, even with people that aren't in your department. It might be beneficial to have one more of those each year and make it more available for remote employees to join as well.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful

    Don't believe the fake reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at Mitratech full-time

    Pros

    Only good for entry level. Get a year or 2 of experience and leave.

    Cons

    Low pay. Average benefits. Half the people that work here have no work ethic, the other half pick up the slack. This does not seem to matter when it comes to promotions, those seem to have no basis for being handed out. The development department is going downhill fast, avoid at all costs.

    This site is also riddled with fake reviews. Don't believe them.

    Advice to ManagementAdvice

    Making a poor internal hire to replace the vp of engineering has resulted in many people leaving. Pay more and get someone more experienced and less concerned about covering their own rear.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Good for an entry-level gig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mitratech

    Pros

    It provided an opportunity to get some quick, entry-level experience.

    Cons

    When I worked there, there didn't seem to be a strategic vision or plan. The senior management was comprised of mostly family members, and there seemed to restructure departments randomly and frequently.

    Advice to ManagementAdvice

    I met some great people there, so HR and recruiting did a solid job of building out a staff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Vista Run Company Young staff provides great training ground.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Mitratech full-time (more than 3 years)

    Pros

    Young staff is very alive and usually growing quickly, but the Vista model has low base salary that will not sit well with experienced sales people. Most leave the company after they realize they can get 40K more base with similar commission at a non-Vista company.

    Cons

    Low Base salary, and tedious activity based time tracking which tough to handle with a heavy work load.

    Advice to ManagementAdvice

    Remember to communicate better when making major changes to pricing structure. Client expect it and would protest less if they had time to prepare.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful

    Concerned about the current direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitratech full-time (more than a year)

    Pros

    Office culture, CEO genuinely cares

    Cons

    Work/life balance (a LOT of barely compensated weekend work), below average pay. A lot of entry level employees, some of which should be weeded out.

    Advice to ManagementAdvice

    Consider hiring more employees to balance out the work load. Listen to employees when problems are brought up, and don't act surprised months later when those problems are brought up by other groups

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 6 people found this helpful

    Something has got to change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitratech

    Pros

    Good group of young employees who make up the constituency of the company. Many don’t have experience, but really want to make an impression, and hope to use Mitratech as a platform for bigger things. They draw strength from one another, and believe, albeit too ideally, in what they are doing.

    Cons

    Management is under a lot of pressure to fill ranks with low salary constraints, esp. in development and sales. Which often spills over into fake reviews, and positive recommendations on various job sites, in an attempt to bring in new hires at low salaries, compared to industry norms. Someone said it before, "dont let the fake reviews fool you".

    The product offering is cobbled together through acquisition, not with a focus on making all the products work together through tight integration on a single platform, but instead to push cross selling of new offerings on unsuspecting customers. In the sales cycle, Mitratech is facing many new competitors in various formats, who long ago recognized the changing landscape of technology, software as a service, mobility, and accessibly. Even though Mitratech dug into a deep market niche over time, they are severely behind, and find it difficult to sell against newer competitors who are gaining traction on various fronts, with better, more economical, strategic solutions. Mitratech clearly looks like the old man in the room clinging to nostalgia in every sales cycle.

    Sales management is misguided. It comes across as highly misleading, with a desire "use" for self gain, with little or no empathy to the company or fellow employees. Moral is overtly low, and the company is only buoyed the young culture of the office. Many young people come for the experience, and low bar needed for entry, but move on when something better comes along. The inexperience of new employees and management provides lack of upward mobility and industry experience, making it difficult to get things done, while being effective.

    Advice to ManagementAdvice

    The main thing Vista needs to do is: CLEAN HOUSE! Reexamine the people you have put in key management positions. If your strategy is to bring in new hires at below industry standards with regards to salary and experience, than at least provide them with managers who have real experience, and leadership skills.

    Refocus sales, marketing and development strategies to capitalize on a shifting technology landscape. Devise a long term strategy that implores a higher recurring revenue stream around a core, integrated offering with better pricing. Don't focus on single large license wins as much, but more of a subscription approach to build momentum, and make the company more more desirable for the future, esp for acquisition. Find people who understand the shifting sands in enterprise technology, and not those trying to use a cookie cutter approach to sales and development learned in the past, which is no long effective.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Consultant in Austin, TX
    Current Contractor - Consultant in Austin, TX

    I have been working at Mitratech as a contractor (more than a year)

    Pros

    - Great vibe. You are surrounded by talented, smart, passionate, and young people.
    - Great company culture.

    Cons

    - It takes a long time to evaluate and analyse the ideas

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful

    Fast-paced, challenging environment, with opportunities to contribute from the ground-up...but with small company issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitratech full-time

    Pros

    People are great across the board - helpful, enthusiastic, energetic
    Very flat organization - you will interact with all levels, right up to the CEO. Senior management is very accessible and involved.
    Strong backing from Vista Equity Partners, the equity firm that owns Mitratech as part of its portfolio. That also provides opportunities within Vista, outside of Mitratech.
    Competitive compensation and benefits
    Senior management is excellent and listens
    Very, very young workforce

    Cons

    Small company environment means that sometimes, things seem a little half-baked, or not thought out
    Work-life balance is a challenge; feels like an "always on" type of place
    Processes can be a bit overwhelming for a small company. This may seem contradictory, with tons of process in a small company, but that is a function of being part of the Vista portfolio. Vista drives out best practices to all of its portfolio companies.
    Products can sometimes be a bit buggy, or behind the curve
    Career paths can be hard to figure out or don't really exist
    Also as a small company, highly impacted by swings in sales performance. A bit worriesome, at times.

    Advice to ManagementAdvice

    Keep the focus on transparency and communication; continue to LISTEN to the employees
    Better define the career paths and progressions
    More investment in development and QA/Testing resources
    Get more field (employees and customers) input on the roadmap and product features. In the latest release (4.0), it seems that some key, common sense (to customers) feedback was ignored.

    Recommends
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful

    Focused on all aspects of growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Mitratech full-time (more than a year)

    Pros

    Mitratech's the right size where change can happen and it does. Change can be uncomfortable for people who want to come into work and experience the same thing every day. I sure don't. I like the fact that people are open to solving problems for the business and hearing my opinion.

    Cons

    Providing technology to a client base that isn't very technical has its challenges. They don't always appreciate the extra mile because of it.

    Advice to ManagementAdvice

    Focus on cross-departmental gaps.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful

    Keeps getting better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Austin, TX
    Current Employee - Director in Austin, TX

    I have been working at Mitratech full-time (more than 3 years)

    Pros

    I've been with Mitratech in Austin for over 2 years. The first year after the acquisition was rocky and plagued by poor leadership (as come of the other reviews allude to). However, the leadership team in place over the past year has been solid and extremely transparent. The culture and the company as a whole keeps getting better. I love coming into work everyday and I feel like my opinion matters.

    Cons

    Like all companies, there are some people who don't like their jobs and do nothing to improve their situation. Additionally, if you don't adjust well to change and you don't like processes, Mitratech is not the place for you.

    Advice to ManagementAdvice

    Keep doing what you're doing. Continue the communication.

    Recommends
    Neutral Outlook
    Approves of CEO

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