Mobile Mini Reviews

Pros

Leadership team has a desire to build a strong culture and create a "best place to work" environment.

Cons

They aren't there yet and are tripping over themselves to get there. Poor logistics, lack of training/support.

Advice to Senior Management

Spend more time creating ways for your people to be successful and to work together as a team.

Pros

Everyone there is awesome to work with, a staff of "good people" some of the best people you will ever meet. Good hard working people too, dedicated

Work Culture is changing, long way to go

Cons

Reactive to customers not proactive

Small Mom & Pop with lots growing pains of expanding to "Corporate"

Poor Management that disconnected from working directly with the customer and understanding employees concerns

Advice to Senior Management

As a customer said "Undercover Boss"

Management needs to work in the trenches, cross train across different departments, see how one affects the other, disconnected web of management

Pros

Mobile Mini was a growing company with the best sales people and product in the industry. They made it fun and made it easy to balance work and family. The employees on the local levels are awesome and make it easy to spend 40 hours a week with them. Mobile Mini is always looking to improve and with that they go through tribulations. We do have the best security to offer our customers and that has kept us on top.

Cons

Mobile Mini trying to adapt and grow has hit some hard times. Centralizing sales and all the phone calls have made it extremely difficult on our customers and long time employees. It seems like MMI is always adding high end positions in corporate and laying off at the branches. We are so slim at the branches that it is making it difficult to send out quality products and satisfy our customers. A lot of our long time employees and customers are leaving us for the competition. MMI makes it very hard for people to do business with us and I only wish that they would listen to their employees and customers who are on the front lines and know first hand what is happening. We have taken a very simple process and made it very difficult. Customers cannot even call directly to the local branch they want. Contractors hate it. That is our core business. They told us contractors will always stay with the local branches and that isn't the case anymore. Hopefully the necessary changes are made before it is too late. I love MMI and it breaks my heart to see what is happening to them.

Advice to Senior Management

Listen to the people at the branches. We are the ones that see everything first hand. We hear the complaints from the customers. We hear compettion raving about our call center. I have heard from several competitiors that by us centralizing everything we have increase their business and they love it. Our core customers are leaving us, because we make it to difficult to do business. Please find away to get in touch with what is really happening at the branches. Start our own survey for customers to see how dissatisfied they are with our phone system and the quality of our units because we do not have enough man power at the branches. Our stocks may be up, but so is our number of dissatisfied customers and we are powerless at the branches to fix it. All we can do is give them alternate ways to reach theirs salespeople so they do not leave us..

Pros

Good product, great employees, market leading service and branding

Cons

Low pay, no room for advancement

Advice to Senior Management

Upgrade your technology

Pros

Very laid back dress code. Five day work week.

Cons

Upper management and corporate have no clue as to what goes on at the branch level and when advised as to what is going on, they do nothing about it.

Advice to Senior Management

Start over before the company goes under.

Pros

The product is the best and most secure storage containers in the industry, with the tricam locking system. The various sizes and styles fit virtually any need. The training is getting better. They seem to be getting a bit more up to date with technology and using less paper with thier contracts.

Cons

Don't turn your back on them, they will lay you off in a heartbeat. Constantly changing policies and procedures. They start new procedures before they really try them out. So of course the employees have to work 10 times harder to work the bugs out. The pay is really low if you are trying to support a family. The bonus and commission structure is very low unless your the only sales person in that branch. The National Sales Center will eventually (soon) eliminate the need for any sales people at local branches. Everything is pointing to that and it is inevitable.

Advice to Senior Management

Pay the people that bring in the business more. Give the branches more empowerment and less Big Brother Control. Less policy and procedure changes. They have WAY too much time.

Pros

Business is not complex operation and employees are very congenial. Enjoyed working with all the other staff and line managers. Very much like a family environment.

Cons

Problem is the family environment--pretty much controlled by the Bunger family with most of the executive level positions going to those related to the CEO in some manner. Several VP's wouldn't get a second look as managers in a real company and they know it. My only real reason to leave the company was because of limited advancement opportunity and low pay.

Advice to Senior Management

Find some executives with real experience running a business and start paying your employees above the 0 - 25 percentile mark.

Pros

Within each branch is a very tight family atmosphere, and people work to help each other out.

I received a lot of help from reps in other cities and even in my short time there, solid business relationships were formed.

Everyone does work hard to get the job done and to make it as successful as possible for those around them

Cons

The people who ran the company, to be frank, don't know the first thing about business management. How they got as big as they did is beyond me.

The training you receive is scarce. Spelling mistakes are rampant and the whole sales training is as gimmicky as it gets.

The product is no better than anything else out there, but the price was always higher.

They promised the moon but delivered on nothing. Inflated the wages and expected earnings during the interview process. Not very customer focused at all, it was all about the bottom line with little regard for maintaining good client relations.

Just overall poor management. There were mass lay-offs two months after I was hired. . . and that included my position. An absolute waste having turned down other high profile jobs based on the opportunity that I was led to believe existed here.

Advice to Senior Management

Get your act together. Hire professionals to write up a good sales training program; facilitate a mentor program for your sales reps, be realistic with your expectations and what you expect new reps to be able to ear. Most of all though, be realistic with the state that your company is in and what you need, and will need, in the coming future (aka plan ahead.)

Also, be open to ideas and how other successful companies do business. Do no acquire and just impose your policies, especially if they are outdated or do not apply to all situations. Better management, communication with employees and a more pronounced business model will help to put everyone on the same page. Show the employees that you at least half care about them, and not just the bottom line (maybe a bit too much to ask of any company).

Pros

My co workers were great people, and the atmosphere was like a family. I did enjoy what freedom I was allowed to have with in the office.

Cons

I was hired on as a receptionist and when they fired their old dispatcher/ office manager the dispatch postion was just put on my shoulders with out any additional compenation. I also had no training on my newfound postion and still I excelled with not even a "Good Job!", increasing productivity of the driver by 30%. I would not advise anyone to try to enter into the company and work your way as it would never happen. The lower paying people are treated like crap and always expected to do more then any one person could handle and even if by some miracle you have made their crazy deadlines never are you met with praise only criticisim.

Advice to Senior Management

Treat your employees with some respect. Your dispatchers, yard people, and drivers are valued employees, with out them you would have a bunch of sales people with no containers and offices to go anywhere. Have compassion and realize that you are all working for the same goal.

One last thing before you criticise what they are doing and how they do, try to do their job. Alot more goes into doing all that they do then you realize.

Pros

Friendly work environment. Good team atmosphere

Cons

They pay all of the money to upper management. They told me I would make $45k just showing up to work. The actual number is $32k

Advice to Senior Management

Start being honest during the interview process