MoneyGram International

www.moneygram.com
Employer Engaged

MoneyGram International Reviews

Updated February 25, 2015
Updated February 25, 2015
122 Reviews
2.6
122 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
66 Ratings

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)


Cons
  • poor organization structure, lack of communication, salaries are very low, space is cramped up, benefits and add ons are poor (in 5 reviews)

  • Government regulations and fuzzy guidance from upper management hurting the company (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Seems to have accepted reality of declining position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Minneapolis, MN
    Former Employee - Marketing in Minneapolis, MN

    I worked at MoneyGram International full-time (more than 3 years)

    Pros

    Friendly, laid back atmosphere and a good cooperative cross-functional environment. Committed to their customer base and many are true believers in the good their product provides.

    Cons

    Slow to move on initiatives, limited vision. Many in the organization are comfortable with where the company is and there does not seem to be much willingness at all to take calculated risks

    Recommends
    Negative Outlook
  2. 1 person found this helpful  

    Good company in a rapidly changing business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International full-time

    Pros

    The company has a great team of talented people with no shortage of revenue growth opportunities. The company strategy is well aligned to the changing market place.

    Cons

    With a rapidly changing marketplace for its products and having many opportunities to capitalize, MGI must continually work to maintain focus and execute well.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Worked at MoneyGram for many years and gained valuable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at MoneyGram International full-time (more than 10 years)

    Pros

    The people are the company's greatest asset...some of the best I've ever worked with.

    Cons

    Communication of changes can be more effective and in a more timely manner.

    Advice to ManagementAdvice

    Rethink the decision at some point in the future of outsourcing the call center to a foreign country.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Team-oriented, employee-oriented organization with an opportunity for work-life balance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at MoneyGram International full-time (more than a year)

    Pros

    - Work-Life Balance - opportunity to work from home, as appropriate
    - Business Process Improvement focus - many global projects, with opportunity to work directly on change management initiatives
    - Personal Growth - opportunities for advancement, if you perform well
    - Benefits - Great improvement in total Benefits package this year (2015) - inexpensive medical premiums, with a lower deductible than last year; 4 weeks for vacation/sick/personal; 10 paid holidays; nice company 401k match - definitely stronger than 2014!
    - Communication - New employee intranet site - increased visibility into organization, more direct communication to employees

    Cons

    Multiple legacy systems for employee information. However, company is getting new global platform in 2nd quarter 2015, so that will be changing soon.

    Advice to ManagementAdvice

    Continue to communicate with employees, and to listen to employee feedback. It is working!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Not the greatest place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Dallas, TX
    Former Employee - Director in Dallas, TX

    I worked at MoneyGram International

    Pros

    Great global footprint. No 2 or 3 in world size wise. Great people. Good Coffee.

    Cons

    Cutbacks, layoffs, senior management do not seem to be able to effectively manage the global organization. it is a very miserable place to be with limited benefits, pay increases, little to no bonus, no share options paid out in past 3 years. Very troubled company

    Advice to ManagementAdvice

    Recognize where you are out of your depth and move on.. Bring in new leadership team with the ability to turn the business around

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Global complaints specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International

    Pros

    Company provides 401k plans, health, dental and vision coverage. Multicultural environment.

    Cons

    Due to outsourcing, majority of the US based positions are being sent overseas. The focus on the bottom line overpowers the quality of work and employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Umm....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time (more than 3 years)

    Pros

    Work Life balance, peer group, location

    Cons

    Upward mobility, career trajectory is non existence, lack of support from upper management, morale

    Advice to ManagementAdvice

    Stop talking so much and just listen .......

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    A place to really excel if you are willing to put in the work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Acquisition in Dallas, TX
    Current Employee - Talent Acquisition in Dallas, TX

    I have been working at MoneyGram International full-time (more than a year)

    Pros

    MoneyGram is TRULY a global organization. I get the chance to work with individuals all over the world. It is a place that if you are willing to roll up your sleeves and work hard, your efforts are rewarded. The people at MoneyGram are fun and dedicated to the cause!

    Cons

    Because it's a global organization, I have had to adjust my 'waking up' schedule. Sometimes we have early morning calls, but it's worth it to get to work with my peers abroad.

    Advice to ManagementAdvice

    Continue to share what is going on with your leaders and ask them to make sure it funnels down.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Stop trying to copy Western Union!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Lakewood, CO
    Former Employee - Business Analyst in Lakewood, CO

    I worked at MoneyGram International full-time (more than 5 years)

    Pros

    Amazing people, good and fun environment, benefits are decent and the amount of PTO is very good.
    Also, management has taken steps to make documentation related to projects "business standards". The business documentation used by Project Managers, Business Analyst, etc, are just as good as anything you will see at more organized companies.

    Cons

    Many projects are simply attempts to copy something that Western Union is doing, just without the same project budget, the same project length (time wise) or... the same pay.
    Compared to most companies, pay rates are very low!

    Advice to ManagementAdvice

    If you really wanted to save money, you should have considered eliminating a few Senior VPs, VPs, Directors, etc.
    Perhaps getting rid of a few of those 'upper management people' would provide you with the chance of keeping many of the jobs here in Lakewood... or at least in the US!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Everybody knows that MG leadership is sinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Dallas, TX
    Current Employee - Management in Dallas, TX

    I have been working at MoneyGram International full-time (more than 3 years)

    Pros

    Is funny to see all these good reviews from "Poland" it caught my attention that they are perfectly written . We all know that all upper management and employees in Poland barely speak and write English.
    I wouldn't be surprised if leadership are asking overseas employees to write good reviews since they need them so bad .

    Cons

    Leadership get millions in bunuses while employees get 2-60 cents raise every year. You are better without their benefits. The employee turnover is very high.

    Advice to ManagementAdvice

    Stop bleeding and squeezing the core of the company instead squeeze the big cats

    Doesn't Recommend
    Negative Outlook

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