MoneyGram International Reviews

Updated April 26, 2015
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2.6
137 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
72 Ratings

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)

Cons
  • poor organization structure, lack of communication, salaries are very low, space is cramped up, benefits and add ons are poor (in 5 reviews)

  • Government regulations and fuzzy guidance from upper management hurting the company (in 8 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Frisco, TX
    Current Employee - Anonymous Employee in Frisco, TX

    I have been working at MoneyGram International full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunity for self-starter. Those who are able to navigate through ambiguous situations and possess a drive to seek answers and solutions will be successful at MoneyGram. Industry regulations are constantly changing and it is a great place for those who want to improve processes and make a difference. The company is seeking to improve their benefits in order to attract talent. I feel that MoneyGram does encourage work-life balance. The environment is friendly and makes you want to come to work.

    Cons

    The company is adjusting to a lot of changes due to relocation strategy and regulatory requirements. Benefits are currently not up to par with larger firms, but they are improving.

    Advice to Management

    Keep up the good work in hiring people who are the right fit. MoneyGram promotes a positive work environment driven by qualified, pro-active, creative, diverse, and compassionate individuals.

  2. Fraud Prevention Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at MoneyGram International full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Coworkers are among the best

    Cons

    Job is moving to Poland

  3. Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at MoneyGram International full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    International travel opportunities, good uptown location, nice office space

    Cons

    Upper management is at odds with themselves. Company up for sale. Fined 100 MILLION for Fraud by the FTC..

    Advice to Management

    Get better management

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Direct peer group was great. Everyone shared the same vision to move forward and grow.

    Cons

    Corporate office didn't act like they wanted to grow. No risk taking and very reactionary-focused rather than leading.

    Advice to Management

    Try to break ground on something and follow through.

  6. Horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Frisco, TX
    Former Employee - Anonymous Employee in Frisco, TX

    I worked at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Coffee tea coco salary location path fountains close to eating and shopping doctors restaurants

    Cons

    Unfair hiring practice, unjust promotional practices, excessive hours, poor work conditions,NO WORK LIFE BALANCE AT ALL. Favoritism, LARGE MANAGEMENT TURNOVER. NON CAREER DEVELOPMENT. NUMBERS DRIVEN causing shortcuts on regulatory requirements. NO concern for employees. BULLYING from supervisors, They share the premious your salary you work as long and as much as WE tell you too you don't have a choice. MAKING YOU FEEL DAILY YOU CAN BE FIRED AT ANYTIME.

    Advice to Management

    START CARING ABOUT THE PEOPLE WHO MAKES YOUR ORGANIZATION RUN. IF YOU ARE HAVING A VERY VERY VERY HIGH TURNOVER RATE GET INVOLVE TO FIND OUT WHY THAT IS.

  7. Helpful (2)

    Not very good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AML Compliance
    Former Employee - AML Compliance

    I worked at MoneyGram International full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Ability to learn new tasks by yourself.

    Cons

    Procedures are not defined. Performance controls are based someones opinion. There are no defined metrics. Poor morale. Outsourcing a lots of sensitive services.

    Advice to Management

    Please retire.

  8. Helpful (2)

    Lack of Career Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, MO
    Current Employee - Anonymous Employee in Dallas, MO

    I have been working at MoneyGram International full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible Schedule, Life and work balance. Multicultural enviroment

    Cons

    Lack of career development. The majority of management positions are held by men. Bureaucratic company.

    Advice to Management

    Better implementation of strategies. Great ideas for mentoring and career development but they are not implemented well across the company specially outside the HQ (Dallas). Need more mentors and not managers across the organization.

  9. Helpful (3)

    Watch out for offshoring!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people to work with. Fantastic manager and supervisors. They gave a very good severance package though.

    Cons

    Was a far more employee friendly prior to 2008. Many benefits disappeared started in 2008, even small things such as cookies at Christmas. Thanksgiving turkey gift cards, etc.... Upper management is totally out of touch with the average employee and also they really have no idea on how to proceed with the current restructure of offshoring 500+ operations and technical employees to Poland, Mexico, Bulgaria, total mess. I'd watch this company in the near future, wouldn't be surprised if it goes under. The CEO needs to step away from her throne and see what is actually happening with the organization. They really don't follow the values they proclaim and hold the rest of the employees accountable to.

    Advice to Management

    Try communicating with actual managers and not just your senior directors and above to get an idea of what is actually going across your company. Really poor morale there. Senior management needs to come back down from their "penthouse mentality" and bring back a more employee friendly company where employees feel the company actually cares.

  10. New, fast growing organisation. A lot of development opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Director in Warsaw (Poland)
    Current Employee - Human Resources Director in Warsaw (Poland)

    I have been working at MoneyGram International full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast moving organisation, quick decision making process, lot of talented, young people; multinational environment. Ability to create a company and have real, visible and measurable impact, ability to learn and develop yourself,

    Cons

    The organisation is growing very fast and requires some time to stabilize locally

  11. Helpful (1)

    lack of management support

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Warsaw (Poland)
    Current Employee - Anonymous Employee in Warsaw (Poland)

    I have been working at MoneyGram International full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    very interesting business, Multicultural environment, a lot of changes and new challenges in all area

    Cons

    poor management, treat employees as risk factors and necessary evil in "monkey factory",

    Advice to Management

    lots of politics within the company - be more concentrate on doing business

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