MoneyGram International Reviews

Updated June 3, 2015
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140 Employee Reviews

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  1. Helpful (2)

    Team-oriented, employee-oriented organization with an opportunity for work-life balance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at MoneyGram International full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Work-Life Balance - opportunity to work from home, as appropriate
    - Business Process Improvement focus - many global projects, with opportunity to work directly on change management initiatives
    - Personal Growth - opportunities for advancement, if you perform well
    - Benefits - Great improvement in total Benefits package this year (2015) - inexpensive medical premiums, with a lower deductible than last year; 4 weeks for vacation/sick/personal; 10 paid holidays; nice company 401k match - definitely stronger than 2014!
    - Communication - New employee intranet site - increased visibility into organization, more direct communication to employees

    Cons

    Multiple legacy systems for employee information. However, company is getting new global platform in 2nd quarter 2015, so that will be changing soon.

    Advice to Management

    Continue to communicate with employees, and to listen to employee feedback. It is working!

  2. Helpful (5)

    if you can avoid it, JUST DO!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Denver, CO
    Former Employee - Customer Service Representative in Denver, CO

    I worked at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    co-workers were great, felt like family

    Cons

    micro-management, most of the supervisors were stupid and had no clue about what they were doing, stabbing each other in the back is a norm there. upper management dumps a lot of work on employees, very poor decisions, their restructuring plan is dramatically failing, somebody at the top is trying to save their high paying jobs by asking people, who were laid off, to come back! I have never seen anything like that before! Position descriptions are lies, when they actually hire you, they will dump everything possible on you for a low pay

    Advice to Management

    treat the people who work under you as human beings with families and lives!!! that's why MG is having a very hard time finding people who want to work there!

  3. Helpful (4)

    Global complaints specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company provides 401k plans, health, dental and vision coverage. Multicultural environment.

    Cons

    Due to outsourcing, majority of the US based positions are being sent overseas. The focus on the bottom line overpowers the quality of work and employees.

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  5. Helpful (2)

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice environment, people are friendly

    Cons

    Poor management, benefits are ok

    Advice to Management

    Plan things ahead, don't do last minister decision

  6. Helpful (3)

    Umm....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work Life balance, peer group, location

    Cons

    Upward mobility, career trajectory is non existence, lack of support from upper management, morale

    Advice to Management

    Stop talking so much and just listen .......

  7. Helpful (2)

    A place to really excel if you are willing to put in the work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Acquisition in Dallas, TX
    Current Employee - Talent Acquisition in Dallas, TX

    I have been working at MoneyGram International full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    MoneyGram is TRULY a global organization. I get the chance to work with individuals all over the world. It is a place that if you are willing to roll up your sleeves and work hard, your efforts are rewarded. The people at MoneyGram are fun and dedicated to the cause!

    Cons

    Because it's a global organization, I have had to adjust my 'waking up' schedule. Sometimes we have early morning calls, but it's worth it to get to work with my peers abroad.

    Advice to Management

    Continue to share what is going on with your leaders and ask them to make sure it funnels down.

  8. Helpful (2)

    Stop trying to copy Western Union!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Lakewood, CO
    Former Employee - Business Analyst in Lakewood, CO

    I worked at MoneyGram International full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Amazing people, good and fun environment, benefits are decent and the amount of PTO is very good.
    Also, management has taken steps to make documentation related to projects "business standards". The business documentation used by Project Managers, Business Analyst, etc, are just as good as anything you will see at more organized companies.

    Cons

    Many projects are simply attempts to copy something that Western Union is doing, just without the same project budget, the same project length (time wise) or... the same pay.
    Compared to most companies, pay rates are very low!

    Advice to Management

    If you really wanted to save money, you should have considered eliminating a few Senior VPs, VPs, Directors, etc.
    Perhaps getting rid of a few of those 'upper management people' would provide you with the chance of keeping many of the jobs here in Lakewood... or at least in the US!

  9. Helpful (8)

    Everybody knows that MG leadership is sinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Dallas, TX
    Current Employee - Management in Dallas, TX

    I have been working at MoneyGram International full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Is funny to see all these good reviews from "Poland" it caught my attention that they are perfectly written . We all know that all upper management and employees in Poland barely speak and write English.
    I wouldn't be surprised if leadership are asking overseas employees to write good reviews since they need them so bad .

    Cons

    Leadership get millions in bunuses while employees get 2-60 cents raise every year. You are better without their benefits. The employee turnover is very high.

    Advice to Management

    Stop bleeding and squeezing the core of the company instead squeeze the big cats

  10. Helpful (5)

    Not a well run organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX

    I have been working at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people are really great!

    Cons

    Leadership is not leading the company, the financial situation is not great, the benefits continue to get worse, the political environment is challenging, your contributions don't matter and are certainly not appreciated if you are not "in" with certain leaders. It's all rather unfortunate.

    Advice to Management

    who knows, they won't care or listen anyway...

  11. Helpful (3)

    Moneygram is the worst company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None because all the good things about this company are gone

    Cons

    The benefits get worse every year
    The pay is very low
    You get fired by lousy VPs that dont like you eventho your work is impeccable and recognized (it's like a kindom like monarchy)
    They modify the numbers to make everybody believe is going well
    They have issues in all the products and don't do anything to fix them and don't listen to whatever you have to say
    They shipped all the jobs from colorado to Poland to "save" money but they have spent more money than saving, everything has backfired because they don't listen .
    I can go on but my advice don't work for this company they won't recognize your work they see you as trash and they don't care about what you have to say

    Advice to Management

    Like management cares what I have to say! They can send 100s of consultants to resolve issues, but everything fails because they ignore the people with valueble information


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