MoneyGram International

  www.moneygram.com
  www.moneygram.com

MoneyGram International Reviews

Updated October 16, 2014
Updated October 16, 2014
98 Reviews
2.5
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
52 Ratings

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)


Cons
  • poor organization structure, lack of communication, salaries are very low, space is cramped up, benefits and add ons are poor (in 5 reviews)

  • Government regulations and fuzzy guidance from upper management hurting the company (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    The Management is not interested in their employees at all. If you have any question, idea, issue they do not want it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at MoneyGram International full-time (more than 10 years)

    Pros

    Vacation, a lot when you first start.

    Cons

    No leadership, No communication, No flexibility, No employee interest, a lot of "leadership" talking behind employees backs with other employees and promotions are given to cover quota not filling with employee's by qualifications.

    Advice to ManagementAdvice

    Start listening to your employees. The ones who do the day to day are the ones you should be getting advice from. Be more involved in their personal lives you have a lot of good people who have everyday issues just like you do but because they are not at your level they do not have the flexibility you do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator in Saint Louis Park, MN
    Current Employee - Database Administrator in Saint Louis Park, MN

    I have been working at MoneyGram International as a contractor (more than 3 years)

    Pros

    There is always a great work life balance and always opportunities to learn new things for the company is up-todate in the technological front.

    Cons

    Changes implemented are more rapid with less time for the associates to assimilate them and go with the change.

  3. 2 people found this helpful  

    Cost cutting - To what end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support in Brooklyn Center, MN
    Current Employee - Technical Support in Brooklyn Center, MN

    I have been working at MoneyGram International full-time (more than 10 years)

    Pros

    Overall, the co-workers I deal with are great. My supervisors over the last 10+ years have been pretty good. Benefits are not bad.

    Cons

    Benefits have steadily eroded since I joined. Less vacation time. Higher premiums for Insurance. Fewer opportunities. Fewer paid holidays.

    Morale is horrible throughout the company.

    Information is sketchy and rumors spread like wildfire.

    Weak executive leadership that is absolutely horrible at communicating with customers or employees.

    Lack of direction. Trying to react to market with "me too" solutions. No innovation.

    Outmoded systems.

    Total lack of respect for front-line employees.

    Advice to ManagementAdvice

    Get a clue. Quit thinking about your next bonus and the next quarter. Maybe it is time to think long - term strategy. This is a business that will likely boom as more and more people in the US are forced away from the traditional banking system. But you won't be part of it if you lose your biggest and best customers today.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Just okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time

    Pros

    Office Culture is unique, Some perks are worth, retirement benefit is not a choice you have to or they sign you up, Cubicle placement is good, Teamwork is great on some teams

    Cons

    Communication is lacking at times. There seems to be a disconnect for those that have the information. No cross training, Not may changes for promotion. Some training is a must. Putting irresponsible employees in charge of getting information to everyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great until I was terminated, taking the fall for a manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Workflow Director in Englewood, CO
    Former Employee - Workflow Director in Englewood, CO

    I worked at MoneyGram International full-time (more than an year)

    Pros

    Most of my co-workers were great team players and really good people. The Benefits were good and the environment was laid back but productive.

    Cons

    Corporate didn't understand the teams that were not located at headquarters.

    Advice to ManagementAdvice

    The people in the trenches usually know what's going on, listen to them.

    Recommends
    Neutral Outlook
  7.  

    My experience (8 years) with MoneyGram has provided me with great international business skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance in Minneapolis, MN
    Current Employee - Finance in Minneapolis, MN

    I have been working at MoneyGram International full-time (more than 8 years)

    Pros

    Getting visability to a true Global Corporation and how it functions across many countries, cultures, and languages.

    Cons

    Very siloed enviornment. Cross department interactions is limited and at times, resented.

    Advice to ManagementAdvice

    Cutting costs, doesn't make a stronger company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Global fast paced atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant II in Minneapolis, MN
    Current Employee - Accountant II in Minneapolis, MN

    I have been working at MoneyGram International full-time (more than an year)

    Pros

    There are a lot of projects going on; it is easy to get involved in

    Cons

    Disconnect between systems and reporting

    Advice to ManagementAdvice

    Communication is key

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    bad place work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time

    Pros

    benefit ony. but no longer available

    Cons

    low pay. center is closing. co workers low wrok ethic

    Doesn't Recommend
    Negative Outlook
  10.  

    Long time veteran and enjoyed every single day during my employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time (more than 8 years)

    Pros

    Diversity is strong. Great leadership from upper management. Employees have a great rapport with each other.

    Cons

    Not much transparency. Global restructuing leading to more outsourced jobs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Growing out of control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Dallas, TX
    Current Employee - Human Resources in Dallas, TX

    I have been working at MoneyGram International full-time (less than an year)

    Pros

    Amazing people, profitable company, work-life balance

    Cons

    lack of control, lower compensation, very lean

    Recommends
    Positive Outlook
    Approves of CEO

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