MoneyGram International

  www.moneygram.com
  www.moneygram.com
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MoneyGram International Reviews

Updated August 20, 2014
Updated August 20, 2014
92 Reviews
2.5
92 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
49 Ratings

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)


Cons
  • Lots of politics within the company (in 4 reviews)

  • Senior management inexperienced about the industry (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great people, challenging leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time for more than 5 years

    Pros

    Unique industry, very international, the people who work there really care about the customers they serve

    Cons

    Leadership too distant, unrealistic on resources, struggles to provide real direction, trust issues

    Advice to ManagementAdvice

    Listen to those who interact with the customer, create an environment of trust

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Good experience, culture changed drastically with new senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager  in  Minneapolis, MN
    Former Employee - Senior Marketing Manager in Minneapolis, MN

    I worked at MoneyGram International full-time for more than a year

    Pros

    Opportunity for career growth, great people to work with

    Cons

    A good culture rapidly changed to a negative culture with new leadership

    Advice to ManagementAdvice

    Care about employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Customer Service Representative  in  Lakewood, CO
    Former Employee - Customer Service Representative in Lakewood, CO

    I worked at MoneyGram International part-time for more than 10 years

    Pros

    Great job if you are Bi-Lingual

    Cons

    Open 365 days a year so you need to earn Holidays and a decent schedule by putting in your time.

    No opinion of CEO
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  5.  

    Dysfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International

    Pros

    International business activity; complex industry

    Cons

    Lack of consistent message from upper management. Disrespectful culture.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Dry financial-services environment,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Attorney - Marketing  in  Dallas, TX
    Current Employee - Attorney - Marketing in Dallas, TX

    I have been working at MoneyGram International full-time for more than a year

    Pros

    Great leaders, low pay, cool offices.

    Cons

    Not much room for 'thinking-outside the box' work. "Systems" limit any new ideas.

    Advice to ManagementAdvice

    Allow, encourage work to be more fun

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer IV  in  Minneapolis, MN
    Current Employee - Software Engineer IV in Minneapolis, MN

    I have been working at MoneyGram International as a contractor for more than 3 years

    Pros

    Great place to work, work life balance

    Cons

    No long term vision or planing

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Rug pulled out from underneath

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Minneapolis, MN
    Current Employee - Project Manager in Minneapolis, MN

    I have been working at MoneyGram International full-time for more than a year

    Pros

    Awesome project teams and dedication to get the job done! Lots of camaraderie amongst technical teams. Can be a fun place to work.

    Cons

    Third iteration of PMO Senior Management. Mid level management is volatile with high turn over and new managers don't fully understand the business when advised of technical challenges.

    Senior management impose new role standards with no consideration of past valued efforts from IT professionals.

    To much heroics with bi-monthly core release and then infrastructure release the next month. Back to back releases puts considerable amount of pressure on the technical teams. Seldom, any documentation of technical processes, and high SME resignations leave a substantial knowledge gap.

    Impose unrealistic project management framework processes on projects already executing.

    Advice to ManagementAdvice

    Grandfather projects from processes to avoid undue burden.

    Consider giving the veterans the benefit of the doubt especially if they stick around in good faith. There is something to be said about not bailing ship.

    Mid-level management cannot be telling IT professionals they are invaluable and then give them low complexity assignments when they are capable of much more. That is insulting their intelligence and experience.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    good company ran into tough economy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International

    Pros

    generally really great people, very nice

    Cons

    money-focused and not value focused

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Compliance analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Analyst  in  Lakewood, CO
    Current Employee - Compliance Analyst in Lakewood, CO

    I have been working at MoneyGram International full-time for more than 3 years

    Pros

    Great experience , allot to learn

    Cons

    Tough hours, low salary, you have to work on holidays

    Advice to ManagementAdvice

    Need to provide more feed backs and care about employees benefits

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    This is a good company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  Saint Louis Park, MN
    Former Employee - Administrative Assistant in Saint Louis Park, MN

    I worked at MoneyGram International as a contractor for less than a year

    Pros

    Growth opportunities and good communication.

    Cons

    Too far to travel in MN winters!

    Recommends
    Approves of CEO

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