MoneyGram International

www.moneygram.com

MoneyGram International Reviews

Updated January 29, 2015
Updated January 29, 2015
107 Reviews
2.4
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
57 Ratings

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)


Cons
  • poor organization structure, lack of communication, salaries are very low, space is cramped up, benefits and add ons are poor (in 5 reviews)

  • Government regulations and fuzzy guidance from upper management hurting the company (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    The promise of investing in your career is a pipe dream. Outsourcing to India is wide spread and increasing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Saint Louis Park, MN
    Current Employee - Software Engineer in Saint Louis Park, MN

    I have been working at MoneyGram International full-time (more than 3 years)

    Pros

    Like the airline management team that decided to save $2 million annually by reducing the number of tomatoes in salads, the mgmt team at MoneyGram continues to reduce and cut benefits. If you enjoy India contractors talking in Hindustani (or one of the other 22 regional India languages) constantly around you when you are trying to work, then MoneyGram is the place for you.

    Cons

    Management says they care about their employees while their actions are completely opposite. More FTE jobs being outsourced in the name of increasing shareholder value. Work environment is set up so terribly it's nearly impossible to focus and get any work done.

    Advice to ManagementAdvice

    All suggestions to management are ignored, so why bother?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Overall a decent company to work for in the last few year it has taken a turn towards moving jobs overseas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Workforce Analyst in Lakewood, CO
    Current Employee - Workforce Analyst in Lakewood, CO

    I have been working at MoneyGram International full-time (more than 8 years)

    Pros

    Pay is good for the area and competitive

    Cons

    outsourcing majority of US jobs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Account Representative in Lakewood, CO
    Current Employee - Major Account Representative in Lakewood, CO

    I have been working at MoneyGram International full-time (more than 5 years)

    Pros

    MoneyGram operations is one of the global leading money transfer companies.
    There is a great work environment with nice multicultural high educated people.
    Even though MoneyGram a "mature" company as far as time since it was created and technology investments, it behaves like a start up making many structural changes that sometimes feels like they have lack of strategy that at the end cost money that could be invested in technology.

    Cons

    MoneyGram is shows sign of the struggles from 2008 economic impact.
    This company has not kept up with technology investments to keep being a strong competitor in the money transfer business or in paper products business.

    I disagree with MoneyGram current approach on cutting cost. It is going to hurt the company in the long run.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Out of touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time (less than a year)

    Pros

    Fun people interesting work.

    Cons

    Bang zoom re-org....happens all of the time, 200 effected in CO. There's something up with this group.

    Advice to ManagementAdvice

    Think twice before acting in this fashion.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great people, challenging leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time (more than 5 years)

    Pros

    Unique industry, very international, the people who work there really care about the customers they serve

    Cons

    Leadership too distant, unrealistic on resources, struggles to provide real direction, trust issues

    Advice to ManagementAdvice

    Listen to those who interact with the customer, create an environment of trust

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good experience, culture changed drastically with new senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager in Minneapolis, MN
    Former Employee - Senior Marketing Manager in Minneapolis, MN

    I worked at MoneyGram International full-time (more than a year)

    Pros

    Opportunity for career growth, great people to work with

    Cons

    A good culture rapidly changed to a negative culture with new leadership

    Advice to ManagementAdvice

    Care about employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Customer Service Representative in Lakewood, CO
    Former Employee - Customer Service Representative in Lakewood, CO

    I worked at MoneyGram International part-time (more than 10 years)

    Pros

    Great job if you are Bi-Lingual

    Cons

    Open 365 days a year so you need to earn Holidays and a decent schedule by putting in your time.

    No opinion of CEO
  9. 1 person found this helpful  

    Dysfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International

    Pros

    International business activity; complex industry

    Cons

    Lack of consistent message from upper management. Disrespectful culture.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer IV in Minneapolis, MN
    Current Employee - Software Engineer IV in Minneapolis, MN

    I have been working at MoneyGram International as a contractor (more than 3 years)

    Pros

    Great place to work, work life balance

    Cons

    No long term vision or planing

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Rug pulled out from underneath

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Minneapolis, MN
    Current Employee - Project Manager in Minneapolis, MN

    I have been working at MoneyGram International full-time (more than a year)

    Pros

    Awesome project teams and dedication to get the job done! Lots of camaraderie amongst technical teams. Can be a fun place to work.

    Cons

    Third iteration of PMO Senior Management. Mid level management is volatile with high turn over and new managers don't fully understand the business when advised of technical challenges.

    Senior management impose new role standards with no consideration of past valued efforts from IT professionals.

    To much heroics with bi-monthly core release and then infrastructure release the next month. Back to back releases puts considerable amount of pressure on the technical teams. Seldom, any documentation of technical processes, and high SME resignations leave a substantial knowledge gap.

    Impose unrealistic project management framework processes on projects already executing.

    Advice to ManagementAdvice

    Grandfather projects from processes to avoid undue burden.

    Consider giving the veterans the benefit of the doubt especially if they stick around in good faith. There is something to be said about not bailing ship.

    Mid-level management cannot be telling IT professionals they are invaluable and then give them low complexity assignments when they are capable of much more. That is insulting their intelligence and experience.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

Work at MoneyGram International? Share Your Experiences

MoneyGram International

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.