Moneysupermarket

  www.moneysupermarket.com
  www.moneysupermarket.com

Moneysupermarket Reviews

Updated July 22, 2014
Updated July 22, 2014
6 Reviews
3.3
6 Reviews
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Moneysupermarket CEO and Director Peter Plumb
Peter Plumb
4 Ratings

Employee Reviews

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  1.  

    Demanding and exciting - a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Ewloe, Wales (UK)
    Current Employee - Sales Manager in Ewloe, Wales (UK)

    I have been working at Moneysupermarket full-time (more than 3 years)

    Pros

    - Working for a great organisation with strong brand values
    - The company has come a long way in recent years (I've been there a few years!)
    - Nice out of City location (different to your typical big organisation)
    - Flexible benefits scheme gives you the option to control your benefits and options

    Cons

    - Can be frustrating with progression, sometimes your face doesn't fit

    Advice to ManagementAdvice

    - Spending time with more front line staff - the people who are speaking to our customers, so much can be learned
    - Everyone in the organisation should spend time on Customer Services dealing with customer issues (really getting a feel of what they need help with)

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Enjoyable, friendly culture, strong team work driving positive growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Moneysupermarket

    Pros

    Vibrant workplace
    Very fast pasted and constantly striving for innovation
    Open to share ideas across business functions
    Strong customer focus
    No dress code is a bonus

    Cons

    Careers opportunities are not clearly structured and can appear 'right place right time' rather than right person

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Insular, conservative and big culture of reactive micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ewloe, Wales (UK)
    Former Employee - Anonymous Employee in Ewloe, Wales (UK)

    I worked at Moneysupermarket full-time (less than an year)

    Pros

    Good pay, organised HR (on the whole), staff party (if you like that sort of thing)

    Cons

    Little flexibility to work other than in the two offices; bearing in mind this is a major online price comparison website business.
    Was micromanaged to the extreme. My last role before MSM was a lower salary but more freedom and responsibility. Every business decision I made was scrutinised.
    Orwellian - they monitor social media just in case you say something/anything about them on twitter of Facebook. It doesn't need to be negative.
    Staff in the N Wales office are extremely insular and not receptive to any new ways of working; also very reserved and old fashioned. Many have been there 10+ years
    Directors want you to take on their pet projects. Also a knee jerk reaction to events and business decisions. You are told that the CEO 'wants this done'.
    Poor resource planning.
    Avoid.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    If you want to do Agile software development join Moneysupermarket.com

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Developer in Chester, England (UK)
    Current Employee - Developer in Chester, England (UK)

    I have been working at Moneysupermarket

    Pros

    On the whole, development teams at moneysupermarket (MSM) are self-organising and have adopted Agile approaches to software development. Some teams deliver software using Scrum, others more of a hybrid Agile approach. Teams are empowered to analyse and adapt accordingly. There's some really good engineering practices such as TDD, Automated Testing, Continuous Integration, and the team are currently exploring Continuous Delivery. Kanban has been introduced within one particular team with great results. I think this is a great reflection on how the organisation has made a cultural shift. A complete contrast to 2 years ago. If you want to really accelerate your learning then MSM is a great place to be. There are weekly "brown bag" sessions where individuals do a lunchtime presentation on a subject of interest. There's also many coding dojo's where cross functional teams learn about thinks like Ruby.

    Cons

    As with most commercial organisations its a high pressure environment. The pipeline of work seems never ending.

    Technical environments don't seem to be managed very well, so getting hold of the right infrastructure when you need it can often be frustrating.

    Parking is a problem so you need to get in early to get a parking space, otherwise your only option is to park in the overflow carpark which is half a mile away (although a free MSM minibus transports you back and to).

    Advice to ManagementAdvice

    Get rid of reserved parking spaces for executives and enter the parking lottery like the rest of us. Also, you really don't need offices that big. Why not give up some of that floor space and create a breakout room with a pool table?

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - A Job Within IT in Chester, England (UK)
    Current Employee - A Job Within IT in Chester, England (UK)

    I have been working at Moneysupermarket

    Pros

    Good people to work with
    Flexi time
    Pension

    Cons

    People promoted that shouldn't be (people who can "talk the talk") and people who should be promoted aren't. It's happened at least 8 times in the 3 years since I joined.
    Don't do enough to keep staff members because it might cost them a few extra grand.
    Muddied waters relating to salary bands.
    Some lower ranked employees earn more than higher ranked employees.

    Advice to ManagementAdvice

    Pay people better

    No opinion of CEO
  7.  

    Get your head out of the sand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lead Analyst Programmer in Chester, England (UK)
    Former Employee - Lead Analyst Programmer in Chester, England (UK)

    I worked at Moneysupermarket

    Pros

    The scale of the project and of the team makes it an interresting experience.

    Cons

    The head bashing and back covering culture are seriously counter productive.

    Managers (product & delivery managers) seemed more concerned about how their actions and decision might be interpreted rather than what business result they will produce. Those managers seem obsessed by attributing blame rather than enabling people to meet objectives.

    Advice to ManagementAdvice

    Initiate 360 feedback to improve middle management

    Doesn't Recommend
    Approves of CEO

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